Reviews
About First Option Mortgage, LLC
At First Option, mortgages are about much more than numbers and rates. They’re about people: families and veterans, newlyweds and retirees, looking for a better life. Purchasing a home is life-changing, which is why we’re committed to every call that inquires about rates and every person who walks through the doors of our local branch offices with a dream of home ownership. We care about each other and our customers, because we believe in putting people first. We believe in making a difference.
As a nationally recognized mortgage lender, we serve people throughout the nation with lending services in Conventional, FHA, USDA, and VA residential home loan products. We’re headquartered in Atlanta, GA with physical branch locations across the U.S. and licensed in 19 states.
As a nationally recognized mortgage lender, we serve people throughout the nation with lending services in Conventional, FHA, USDA, and VA residential home loan products. We’re headquartered in Atlanta, GA with physical branch locations across the U.S. and licensed in 19 states.
What people are saying about First Option Mortgage, LLC
5.0
Survey
completed on
Aug 23, 2019
Simone was awesome with my clients right up until closing they loved her. Highly recommend her!
5.0
Survey
completed on
Aug 24, 2019
Reviewed by Alexander Bartnesky for Chuck DeLangis
Completed transaction in
Aug 2019
in Bradenton, FL.
Consistent communication and understanding of the process. Stayed on the same pace and page as my clients the entire time. Perfection in professionalism and allowed me to shine.
5.0
Survey
completed on
Aug 24, 2019
Reviewed by Tara Lynn Horsley for Chuck DeLangis
Completed transaction in
Aug 2019
in Bradenton, FL.
Chuck was amazing! He kept me informed of everything that was happening,he stayed on top of everything and helped me every step of the way. I highly recommend Chuck, as he is truly amazing. Thank you Chuck?
5.0
Survey
completed on
Aug 23, 2019
Clark was exceptional. Very on point with all the process, very professional and courteous. We will be recommending him to all our friends
5.0
Survey
completed on
Aug 23, 2019
It was more than great. He was excellent. His team was excellent. If we had any questions no matter the time of day they answered. When we didn't understand something they took the time to make sure we understood. I'm so happy we didn't go with the first 2 people we had talk to and stayed with him. I would recommend anyone trying go through Joey
5.0
Survey
completed on
Aug 23, 2019
Reviewed by Steven Paul Porto for Dustan Ingram
Completed transaction in
Aug 2019
in Noblesvile, IN.
Dustan was readily available and made me feel like I was his #1 priority at all times. He understood our situation and was in our corner. Would work with him again in a heartbeat. Highly recommend.
5.0
Survey
completed on
Aug 22, 2019
Simone was so nice to deal with and made me feel very comfortable throughout the entire process. Simone was very professional, knowledgeable, and took the time to explain everything.
5.0
Survey
completed on
Aug 21, 2019
Well my husband and I didn’t have a lot of knowledge regarding buying a home. Jim really helped the process go smoothly, provided the information we needed with every step. Super helpful and responded quickly to any questions we had.
Thank you Jim!
5.0
Survey
completed on
Aug 20, 2019
Reviewed by Sophia Angelina Torres for Ginny Grant
Completed transaction in
Jul 2019
in Tolleson, AZ.
She was amazing! Strongly recommend! Answered all our questions in a timely manner. Was very patient with us as well throughout the process.
5.0
Survey
completed on
Aug 20, 2019
We're still going through the home buying process... the keywords there being "home buying process." A process that my husband and I had thought was impossible for our family due to past poor credit decisions and a hefty dose of (very expensive) bad luck.
Joey was the only loan originator who has EVER given us the time of day. Not only did he advise us on how to improve our credit fast enough to even begin to qualify, he's worked late nights and long hours to try and find a solution.
5.0
Survey
completed on
Aug 20, 2019
Reviewed by Derek H Shapiro for Aaron Schwamberg
Completed transaction in
Aug 2019
in Las Vegas, NV.
Aaron was absolutely amazing! We’re first time home buyers and he helped us with every step for the mortgage. He even went above and beyond and helped us with other aspects of the home buying process. Very responsive and knowledgeable. 10 out of 10!
5.0
Survey
completed on
Aug 20, 2019
Very knowledgeable and friendly. Answered all questions and went above and beyond for us. Always available no matter what. Highly recommended.
5.0
Survey
completed on
Aug 19, 2019
Reviewed by Leonard K Smith for Clark Sigmund
Completed transaction in
Aug 2019
in Indianapolis, IN.
Clark made the entire process smooth and easy for me to understand. He listen to my goals and took care of me all the way through the process. This experience for me was far above expectations. I really appreciate all he has done for me and my family.
4.8
Survey
completed on
Aug 17, 2019
Reviewed by Stephany Kim Wheeler for Jim Steen
Completed transaction in
Aug 2019
in Gulf Breeze, FL.
Jim made the process understandable and we were able to close on our house quickly.
5.0
Survey
completed on
Aug 16, 2019
Clark went above and beyond to get us the house we wanted but not only that the payment ,down payment ,and rate we wanted .he did a remarkable job on every aspect of this process he was also available anytime I had questions day or night which made everything less stressful on me .He did a amazing job.
5.0
Survey
completed on
Aug 16, 2019
Dustan was absolutely wonderful to work with. He was always just a phone call or text away, no matter the time of day. He was able to tell us exactly what steps to take and walked with us along that journey. We would highly recommend him to anyone and specifically to anyone who may need some help repairing their credit. We already referred my mother to him - I'm not sure we could show anymore confidence in him than that!
5.0
Survey
completed on
Aug 09, 2019
Reviewed by Donna Kay Godzisz for Benjamin Carroll
Completed transaction in
Aug 2019
in Atlanta, GA.
Ben was there throughout the process to answer any questions I had. I knew that working with him meant I had a strong ally on my side. He kept me updated with status reports and advised me on all the steps involved. As a single person with a very hectic work and travel schedule, knowing that Ben was there working hard for me gave me great peace of mind.
5.0
Survey
Ben was a great partner to work with throughout the loan process. He kept me informed every step of the way with what was going on and what to expect. He always replied quickly with any questions I had, and anticipated things I didn't know to ask. I would highly recommend him to anyone looking for a lender.
5.0
Survey
completed on
Aug 09, 2019
Reviewed by Sandesh Parajuli for Kashif Tajani
Completed transaction in
Aug 2019
in Lawrenceville, GA.
My loan officer explained everything in the paperwork in a way that I can understand. He was very responsive to my texts and calls also. Over all he is a great guy and I would definitely recommend him to people who need his services. Thanks Mr. Kashif.
5.0
Survey
completed on
Aug 12, 2019
Reviewed by Lindsay Elizabeth Boyd for Ashley Filitor
Completed transaction in
Aug 2019
in Marietta, GA.
Ashley took an extremely stressful moment in our lives (buying a house and moving with two young children) and made the financing portion of the process the LEAST stressful aspect. She answered all questions promptly, was honest, and made my husband and I both comfortable with the process. I highly recommend Ashley Filitor to be your personal guide to home financing!
5.0
Survey
completed on
Aug 12, 2019
Aaron was very detailed and mindful of our goals. He helped us get through the process as quickly as possible, and provided support the entire way. I felt comfortable knowing that he genuinely cared about us as individuals and not just people on paper. I would highly recommend him to future home buyers.
5.0
Survey
completed on
Aug 12, 2019
Excellent customer service. Carolina is very knowledgeable.
5.0
Survey
completed on
Aug 12, 2019
Reviewed by David Morales-Ramirez for carolina vergara
Completed transaction in
Aug 2019
in Marietta, GA.
She works hard to help the client out
5.0
Survey
completed on
Aug 11, 2019
Reviewed by Danish Minhaj Khan for Rez Esmail
Completed transaction in
Aug 2019
in Lawrenceville, GA.
Rez did an excellent job with getting us through the home loan processing. It was our first time purchasing a home and he helped us get through the process with ease and was efficient in making sure all our questions were answered. I would definitely recommend him to my friends and family.
5.0
Survey
Rez did an excellent job with helping us get through the home loan process. We are first time home buyers and he was there to answer all our questions. Great Service!
5.0
Survey
completed on
Aug 11, 2019
Reviewed by Joseph N Poliquin for Ashley Bernardo
Completed transaction in
Aug 2019
in Las Vegas, NV.
Ashley was so helpful from start to finish. She was always available to answer questions we had. She made the loan process so seamless and easy and took, what is usually a stressful situation and helped us the whole way through so we weren’t stressed at all.
5.0
Survey
completed on
Aug 10, 2019
Reviewed by Ibrahim A Adebowale for Josef Lee
Completed transaction in
Aug 2019
in Indianapolis, IN.
Mr Josef Lee is a very wonderful person who was with us all the way. He was professional and also very supportive all the way. Our prayers for him is that his destiny will never be aborted and all his good dreams will come true.
5.0
Survey
completed on
Aug 10, 2019
Reviewed by Patricia Marie Thompson for Ginny Grant
Completed transaction in
Aug 2019
in Phoenix, AZ.
Ginny Grant made a usually tedious and often trying experience actually pleasant; while always professional, her sense of humor and friendliness were always at hand. Her support made the difficult times easier and she was unfailingly available, helpful and patient.
5.0
Survey
completed on
Aug 09, 2019
Reviewed by Theresa Bruno Wegmann for George Wegmann
Completed transaction in
Aug 2019
in Goodyear, AZ.
George was efficient, timely and very knowledgeable throughout the entire process.
He was always there to answer all my questions.
He made the purchase of my new home a delightful experience.
I would highly recommend him to anyone in need of a loan.
Thank you George and your entire team for everything.
5.0
Survey
completed on
Aug 09, 2019
Dustan answered every question being very prompt and courteous, it didn't matter how ridiculous the question was. He made this process alot easier for us to get through.
5.0
Survey
completed on
Aug 08, 2019
Joey always answered all of our questions in a timely manner. He worked hard to do what was best for us. He gets the ball rolling fast! After having some financial issues I thought it would not be possible for us to get a loan but he really helped us get through that. When given his name by a friend she said if he can't help you than I don't think it can be done. She was correct in her statement. Will recommend him to everyone I know!
4.8
Survey
completed on
Aug 06, 2019
He did a good job
5.0
Survey
completed on
Aug 08, 2019
Reviewed by Angelica Santana for Brandon McDonald
Completed transaction in
Aug 2019
in Indianapolis, IN.
Brandon did an awesome job responding quickly! As well as helping us have a smooth and fast closing process!
5.0
Survey
completed on
Aug 06, 2019
Rob was very helpful in answering any questions my wife and I had. He was also available for us to reach out to throughout all hours of the day.
4.7
Survey
completed on
Aug 06, 2019
Rob was able to pick out extra options and benefits that others did not, getting me a deal that I honestly thought was too good to be true. (Seriously, as a first-time home-buyer, I was nervous about everything.) Of course, it was absolutely true and he helped me understand the process and feel comfortable along the way.
5.0
Survey
completed on
Jul 29, 2019
My family’s situation was an interesting one that took a couple bumps but Joey helped us along the way and reassured us that we would get our house
5.0
Survey
completed on
Aug 06, 2019
Great communication and diligence.
4.8
Survey
completed on
Aug 03, 2019
Sean was very helpful throughout the entire process and even answered at all hours of the day and night (even weekends) to address all of our questions!!
5.0
Survey
completed on
Aug 06, 2019
Jeff and Kevin are awesome! Always available to help at every step of the way.
5.0
Survey
completed on
Aug 06, 2019
This is our second great experience with Jeff and First Option! Fast and effective communication, clear explanations, and realistic, straight-forward expectations set the whole way through.
5.0
Survey
completed on
Aug 03, 2019
Very easy to work with.
5.0
Survey
completed on
Jul 27, 2019
Simply put Murrell Sailers is helpful, knowledgeable and friendly. He is the BEST mortgage broker/lender I've ever had the privilege of working with or knowing!
5.0
Survey
completed on
Aug 05, 2019
Reviewed by Michael Yurkovic for Aaron Schwamberg
Completed transaction in
Aug 2019
in Calimesa, CA.
Aaron is extremely personable and professional. Finding a good loan can be a challenge to say the least however Aaron made the entire process from start to finish seamless. We will be highly recommending him without any reservation!!
5.0
Survey
completed on
Aug 04, 2019
Buying a home seemed easy with Joey and his team! I was able to find a home, apply for the loan, and close super quick! I would highly recommend Joey to family and friends! You can't go wrong with Joey.
5.0
Survey
completed on
Aug 04, 2019
Reviewed by Tracy M Rue for Aaron Schwamberg
Completed transaction in
Jul 2019
in North Las Vegas, NV.
I am a first time home buyer. Aaron was patient and kind. He walked me through every step and explained everything in detail. It was a very good experience. Great communication.
5.0
Survey
completed on
Jul 12, 2019
Everyone in the process was very quick and able to answer all questions and help resolve all concerns in the mortgage process. Through this very stressful process everyone worked diligently to assure me that everything would be fine. I would recommend Joey and his team to anyone I know looking for a mortgage.
5.0
Survey
completed on
Aug 03, 2019
Reviewed by Steven Craig Maxwell for George Wegmann
Completed transaction in
Jul 2019
in Florence, AZ.
George and his team were a pleasure to work with. I will highly recommend him to anyone looking for a loan.
5.0
Survey
completed on
Aug 03, 2019
Murrell was amazing. Made the process pleasant and easy to understand. Couldn’t have gotten better service. Thank you!
5.0
Survey
completed on
Aug 02, 2019
Super friendly and professional crew! Joey was there for us anytime we had a question or needed advice throughout the entire process. As first time home buyers, we would recommend them to anyone in the process of home buying!
4.8
Survey
completed on
Jul 29, 2019
Reviewed by Jesus Fernando Sianez for Joey Birkle
Completed transaction in
Jun 2019
in Noblesville, IN.
The process was not difficult as we believe and everything was fast! All questions were answered and we were happy with how everything turn out
4.7
Survey
completed on
Aug 02, 2019
Nikki was very helpful and answered all my questions until I felt I understood completely. Never once made me feel like I intruding on her day. She was very quick in returning my calls. GREAT customer service is rare these days. If Nikki is any indication of the quality of people working at First Option, I will continue to come back if needed and recommend friends.
THANK YOU for a great 'home' financing experience. My last two were not as good.
4.5
Survey
completed on
Aug 02, 2019
Multiple contacts generated by company, not me having to do it. Decreased time to process compared to other vendor. Met within reason a quick timeline. Worked well with Realtor. ,
5.0
Survey
completed on
Aug 02, 2019
Joey did an exceptional job, as well as his team. They were all amazing and very fast paced. Joey went above and beyond and worked after hours to meet deadlines. We couldn't have asked for a better team to make this all happen for us. Joey is also very, very informative and knows his business. He answered questions (which was a lot, as we were 1st time buyers) to where we fully understood; which we valued a lot.
5.0
Survey
completed on
Aug 02, 2019
Reviewed by Jessica Sier for Ashley Bernardo
Completed transaction in
Aug 2019
in North Las Vegas, NV.
Ashley was amazing throughout the entire process. She was always on top of my application and kept it simple for me to understand. Can’t wait to do business with her again!
5.0
Survey
completed on
Aug 02, 2019
Reviewed by Hollie Marie Curole for Ashley Bernardo
Completed transaction in
Aug 2019
in Las Vegas, NV.
Ashley was extremely thorough and happy to answer any questions throughout the entire process. I honestly feel like she has my best interest which is comforting. She was kind and fun as well as the other staff affiliated with her!
5.0
Survey
completed on
Jul 29, 2019
Joey was always available whenever I had a question and is very knowledgeable.
4.7
Survey
completed on
Aug 02, 2019
Everyone was very nice and informative. Returned my phone calls quickly.
4.8
Survey
completed on
Aug 02, 2019
Murrell and the team took the time and explained everything to us! Any questions we had, they always answered in less than 24 hours!
5.0
Survey
completed on
Aug 02, 2019
Reviewed by Khalid M Sheriff for Kashif Tajani
Completed transaction in
Jul 2019
in Lawrenceville, GA.
Kashif was very pleasant and professional. He met all of my needs
5.0
Survey
completed on
Aug 02, 2019
Reviewed by Denise Renee Gilbert for Brandon McDonald
Completed transaction in
Aug 2019
in Indianapolis, IN.
Brandon was very pleasant and made getting my mortgage an ease! I will definitely recommend him to a anyone I know looking to buy a house!
4.8
Survey
completed on
Aug 02, 2019
Thank you Sashif Tajani for helping me to get a home loan. I will use First Option Mortgage again in future if I need to buy a house.
5.0
Survey
completed on
Aug 02, 2019
Quick responses and very helpful. A+ service
5.0
Survey
completed on
Aug 02, 2019
George, along with his amazing team, made our purchase in Arizona seamless. I so appreciated their follow up on any questions I had. They kept us very informed and at ease. We are greatful
For such a low/no stress process. We wanted straight up no fluff and you delivered, thank you so much George!
Samuel & Leticia Ekube
5.0
Survey
completed on
we just worked with Joey and his team for a little over a month! He was our 2nd lender we tried and oh how I regret not finding him sooner! He stays busy and he works hard and many late night hours to meet all his clients deadlines. He is the only lender I know of, that would work that many hours and build a professional repor with his clients. he's cool as can be. I give a 10/10 and his whole team! They were all amazing. I will continue to give his buisness info out to everyone I know!!
edited to add-Joey also is very knowledgable, defenitly knows his stuff!! I really valued that, bc he was the 1st out of many other "professionals" I spoke with that could amswer questions and make me feel like I learned things..as that is very important for first time buyers who are full of questions!!
5.0
Survey
completed on
Jul 31, 2019
Reviewed by Nicholas Dillon Miller for George Wegmann
Completed transaction in
Jul 2019
in Mesa, AZ.
George and his team make the lending process easy. They are quick, reliable, always there to help, and offer very competitive rates. Highly recommend for buying or refinancing!
5.0
Survey
Jarad was wonderful! He made the process of buying my first house an ease! I definitely recommend him to anyone looking to buy a house in the future! First option mortgage makes buying a house easy! Jarad is very professional and just wonderful!
5.0
Survey
completed on
Jul 12, 2019
Joey was very helpful and awesome to work with. I didnt think I was going to be able purchase a home and he made it possible.
5.0
Survey
completed on
Jul 31, 2019
Patrick make the stress of getting a loan so easy, very professional, any questions or concerns I had , he will address very fast . I will highly recommend him anytime.
5.0
Survey
completed on
Jul 30, 2019
This is my 3rd transaction with Mike! Never going anywhere else. Thank you for all your hard work!!
4.8
Survey
completed on
Jul 30, 2019
Brandon was nice & helpful. Told me what I needed to know.
5.0
Survey
completed on
Jul 30, 2019
Reviewed by Pamela Elaine Ostrowski for George Wegmann
Completed transaction in
Jul 2019
in Scottsdale, AZ.
George has the "perfect storm" of qualities - professional, knowledgeable and personable. George did an amazing job of communicating the mortgage loan process every step of the way. When I had questions, George was right there to help me with the answers. Working with George was a fantastic experience. I always felt he had my best interests at heart.
4.5
Survey
completed on
Jul 30, 2019
Reviewed by Edward Joseph Cipriani Jr for Kevin Prickett
Completed transaction in
Jul 2019
in Cumming, GA.
The process was easy and fast with the exception of a brief period towards the final acceptance being completed. Overall I have had a great experience with Kevin and his staff.
5.0
Survey
completed on
Jul 30, 2019
Mr Josef Lee is a man of honor very polite and respectful,truthful . More so he's let peoples dream come to reality .may almighty God bless you and your family's.
5.0
Survey
George has the "perfect storm" of qualities - professional, knowledgeable and personable. George did an amazing job of communicating the mortgage loan process every step of the way. When I had questions, George was right there to help me with the answers. Working with George was a fantastic experience. I always felt he had my best interests at heart.
5.0
Survey
completed on
Jul 26, 2019
Jeff was amazing! He answered all of my questions and was so great to work with! I would recommend him to anyone. Thanks Jeff!
5.0
Survey
completed on
Jul 27, 2019
Ashley always works hard to get the best rate, low closing costs and save money for her clients. She is very pleasant to work with and always gets back to you promptly. The only person I want to work with when it comes to my mortgage!
5.0
Survey
completed on
Jul 27, 2019
Clark made the loan process so easy! I appreciated all of his help. He was easy to communicate with and was prompt with responding to emails and or phone calls. Highly recommend Clark Sigmund!!!
5.0
Survey
completed on
Jul 27, 2019
Reviewed by Jose De La Rosa for carolina vergara
Completed transaction in
Jul 2019
in Lawrenceville, GA.
Excellent service and communication!
5.0
Survey
completed on
Jul 27, 2019
Aaron was, communicative, concise and flexible to my scheduling needs. Always polite and professional when speaking to me on the phone or in email and efficient when expediting paperwork. It was a pleasure to work with Aaron. While I don't buy homes often, I will keep him in mind if I ever were to purchase another home.
5.0
Survey
completed on
Jul 29, 2019
I like the way they advise and also the constant communications and benn friendly
4.8
Survey
completed on
Jul 29, 2019
Very enjoyable to work with.
4.3
Survey
completed on
Jul 27, 2019
Reviewed by Keaundra Chamere Brantley for Jeff Scott
Completed transaction in
Jul 2019
in Ailey, GA.
Jeff was so amazing to work with! He was there to help and explain every step of the way. He was always one phone call/ text message away. He made sure I had what I needed! He assured me from the beginning that he would close my loan, and he did just that!!!! We hit a few snags, but he never gave up until the problem was resolved and we closed on time!!
5.0
Survey
completed on
Jul 28, 2019
Very knowledgeable, helpful and quick to get everything finalized
5.0
Survey
completed on
Jul 27, 2019
He gives a lot of confidence and is very practical in his work, we do not need to go to his office, he came to our house and clarified all our doubts, we highly recommend Mr. steven
5.0
Survey
completed on
Jul 27, 2019
I feel fortunate to have George Wegmann and his team helping me with my mortgage They did a fantastic job within a short period of time and if I ever need assistance again I would go to George.
5.0
Survey
completed on
Jul 27, 2019
John was great! Easy to deal with, easy process
5.0
Survey
completed on
Jul 27, 2019
Really informative and efficient! Friendly and made the whole process really simple!!
5.0
Survey
completed on
Jul 27, 2019
Excellent Service!. Thanks for all your help Ashley. Thank you very much....ALOHA AND MAHALO!!!!
5.0
Survey
completed on
Jul 27, 2019
The quick and knowledgeable answers to my questions were outstanding. The whole process was smooth and easy. Supporting staff was pleasant and professional. I had a top notch experience!
5.0
Survey
completed on
Jul 26, 2019
Kevin was very thorough and patient. He took the time to explain all of our options very clearly, listen to our desires and concerns, and helped us arrive at alone that exceeded our expectations. Excellent service!
4.2
Survey
completed on
Jul 26, 2019
Everything
5.0
Survey
completed on
Jul 26, 2019
Explanations of the idiosyncratic and very conplecated world of home finance. Getting the job done no matter how long it takes!
4.8
Survey
completed on
Jul 25, 2019
Fasst, efficient and accurate - great experience.
5.0
Survey
completed on
Jul 23, 2019
Rob is an around-the-clock worker! Whatever you need, he will take care of it. Allow him to educate you on the process and you will feel at total ease with one of the biggest purchases of your life.
5.0
Survey
completed on
Jul 25, 2019
Aaron was very responsive every step of the way. He answered my questions quickly and pleasantly. He is great on follow-up and continually made sure we knew the status of our loan. We closed almost a week early because Aaron is that good. I highly recommend Aaron Schwamberg for all of your lending needs.
5.0
Survey
completed on
Jul 23, 2019
Josef made the process very easy. As a first time homeowner I didn’t know where to start or what all I needed to do. He explained everything in detail and told me exactly what I needed to do so send to make sure everything ran smoothly. Him and his team made everything less stressful for me.
5.0
Survey
completed on
Jul 24, 2019
Thank for all your help and patience with my paper work.
5.0
Survey
completed on
Jul 24, 2019
Dustan walked me through the buying process and was always available to answer my questions. He is very knowledgeable and great to work with.
5.0
Survey
completed on
Jun 01, 2019
Everything went smoothly.
5.0
Survey
completed on
Jul 23, 2019
Murrell is AMAZING to work with! Excellent communication, very knowledgeable, kind and patient. He was always available to answer any questions or concerns in the evening or on the weekend. He worked diligent to make sure I could close early. In my opinion he is the BEST and I could not have purchased my home without him. Without a doubt he performed above any and all expectations I had throughout this entire process. I will continue to refer him to everyone I know. Thank you Murrell!
5.0
Survey
completed on
Jul 23, 2019
Very personable and professional, It was clear that he has a vast knowledge on the loan acquisition process.
4.3
Survey
completed on
Jul 23, 2019
Josef went above and beyond to make sure we were able to close, with little to no hiccups.
5.0
Survey
completed on
Jul 23, 2019
everything went smoothly
5.0
Survey
completed on
Jul 23, 2019
#1servive and great experience highly recommended
5.0
Survey
completed on
Jul 23, 2019
Always available, hard working, friendly, patient and committed
5.0
Survey
completed on
Jul 23, 2019
Kevin was extremely helpful, patient, and supportive of our goals. All along the way, he educated us and laid out options for us. The refi process was painless and completed incredibly quickly. Thanks so much for your help, Kevin!
5.0
Survey
completed on
Jul 23, 2019
he doing good job
5.0
Survey
completed on
Jul 23, 2019
Great service
5.0
Survey
completed on
Jul 20, 2019
Extremely easy to work with!
4.3
Survey
completed on
Jul 20, 2019
The team was great and just very knowledgeable in what they do!
4.8
Survey
completed on
Jul 19, 2019
Great experiance your girls in office were outstanding
4.5
Survey
completed on
Jul 19, 2019
N/a
5.0
Survey
completed on
Jul 12, 2019
Joey was super helpful throughout the entire process. No matter what day of the week or time of the day he was available to answer any of my questions.
5.0
Survey
completed on
Jul 14, 2019
Josef was not only pleasant to work with he also responded quickly to questions & concerns.
4.8
Survey
completed on
Jul 14, 2019
Reviewed by Scott Niederwemmer for Scott Neeley
Completed transaction in
Jul 2019
in Saint Augustine, FL.
Scott was very knowledgeable and helped me know exactly what I could afford and what I could purchase. He was always willing to chat but if he was busy he was quick to respond. Thanks Scott for all your help in the purchase of my first new home!
5.0
Survey
completed on
Jul 16, 2019
Reviewed by Maria Wainscott for Clark Sigmund
Completed transaction in
Jul 2019
in Indianapolis, IN.
As a first time home buyer, First Option Mortage made the home buying process easy. Clark Sigmund went above and beyond and was wonderful to work with! He was able to answer all of my questions and made sure I was knew what was going on throughout the entire process. I couldn't be happier with my new home, and would recommend First Option Mortgage to anyone!
5.0
Survey
completed on
Jul 16, 2019
We worked primarily with Pat Ramey, but everyone was great throughout the mortgage process. Our realtor and title company contact had nothing but great things to say about First Option as well.
4.2
Survey
completed on
Jul 16, 2019
Reviewed by George Sebastian Perez for Michael Schmitt
Completed transaction in
Jul 2019
in Mesa, AZ.
As a first time home buyer, the actual process of getting the home could be a daunting task. However, with Michael's help, the task seemed manageable and, fortunately, the loan process was quick and easy. Michael explained everything in a clear fashion and in a timely manner so that the entire home buying experience was a fast and easy one. For all these reasons, the experience was great.
4.8
Survey
completed on
Jul 16, 2019
Reviewed by Taylor Anne Dance for Brandon McDonald
Completed transaction in
Jul 2019
in Fishers, IN.
Constant communication and excellent understanding of what we needed to know and what our goal was as first time home buyers.
5.0
Survey
completed on
Jul 16, 2019
Nick was very helpful in all aspects of the process. Always prompt to answer any questions I had, very quick through the entire process. I definitely would recommend Nick to anyone!
5.0
Survey
completed on
Jul 16, 2019
Scott did a wonderful job answering every question we had and getting everything done in a timely manner. He had everything ready for our loan ahead of schedule. We will definitely recommend to others and will definitely use his services again when needed. Thank you so much Scott. We greatly appreciate your help in getting us into our new home.
5.0
Survey
Nick was terrific to work with, he was very helpful, quick to answer any questions I had, and he and his team got the process done so quickly! I would definitely recommend Nick.
4.8
Survey
completed on
Jul 12, 2019
Very knowledgeable and patient with all the questions thrown at Ginny.
5.0
Survey
completed on
Jul 12, 2019
Very professional
5.0
Survey
completed on
Jul 12, 2019
Getting all personal information to Joey was easy, he was quick to respond, and enjoyable to work with.
5.0
Survey
completed on
Jul 12, 2019
I always felt as though i had someone on my side with First Option Mortgage. Solid communication, even beyond normal work hours. Just A+ experience. Greatly recommend.
5.0
Survey
completed on
Jul 11, 2019
Murrell teach me how to do must of the paperwork over emails, it was awesome not having to get out of my way and communicate over email and also he reply to everyone of my text immediately, I honestly will recommend him 200%
5.0
Survey
completed on
Jul 11, 2019
High quality service, great communication,excellent listener to customer need and real support from the beginning to the end of the buying process.
5.0
Survey
completed on
Jul 09, 2019
Very positive, enjoyable experience overall! Thank you Ginny and your team for all that you assisted with.
5.0
Survey
completed on
Jul 09, 2019
Reviewed by Phillip Seth Haggenmaker for Michael Vera
Completed transaction in
Jul 2019
in Comer, GA.
Michael made the process of getting financed a breeze. Being new to getting a loan i had a ton of questions that he answered no matter what time of the day i asked, i would recommend Michael to anyone looking to purchase a home.
5.0
Survey
completed on
Jun 29, 2019
Excellence!!! is Josef Lee and First Option Mortgage. Thank you... I am grateful and blessed for the life changing home purchase for myself and son.
Jennifer and Son/Aiden
5.0
Survey
completed on
Jul 10, 2019
Reviewed by Tomas Mondragon Mejia for William Polack
Completed transaction in
Jul 2019
in Lawrenceville, GA.
His great attitude he has towards us and the way he is always avalible
5.0
Survey
completed on
Jul 06, 2019
Ashley is amazing. She is incredibly quick to respond to any questions or concerns. During the loan process, several issues surfaced and Ashley was quick to provide the answers to deal with the issues. I don't know how she manages, but Ashley is always easy to contact, day or night. Bottom line, Ashley is a consummate professional. Throughout the entire process, I had another loan lined up, but Ashley provided a better deal that saved us thousands. Thank you, I will be a repeat customer.
4.8
Survey
completed on
Jul 03, 2019
Joey has a lot of knowledge not only about the home purchase but other expenses as well as financial advise to help us prepare and improve credit.
5.0
Survey
completed on
Jul 09, 2019
Joey is a wonderful person to work with. His communication is 5 star level and we will use his services again when we purchase our next home!
5.0
Survey
completed on
Jul 09, 2019
Joey was incredibly helpful. He made the process so much less stressful. His knowledge in his field and his infectious positivity helped us get a house that we may have otherwise been out bid on. Cannot recommend him enough!
5.0
Survey
Joey was incredibly helpful. He made the process so much less stressful. His knowledge in his field and his infectious positivity helped us get a house that we may have otherwise been out bid on. Cannot recommend him enough!
5.0
Survey
completed on
Jul 01, 2019
Reviewed by James D Scrogham for Dustan Ingram
Completed transaction in
Jun 2019
in Martinsville, IN.
...
5.0
Survey
completed on
Jul 06, 2019
How quickly everything was from beginning to closing!
5.0
Survey
completed on
Jul 06, 2019
Rez, did amazing work on communication, explaining law and regulations for out of state purchase.
4.8
Survey
completed on
Jul 03, 2019
I appreciate the hard work and the prompt responses....that is always a plus!
5.0
Survey
Clark was fantastic! We worked with him two different times. The first time was last year but unfortunately due to medical matters on our side, we were not able to make the purchase. This year we made another attempt to purchase an out-of-state purchase and contacted Clark to see what our possibilities were. We had our pre-approval information with in days. Clark was able to assist us in getting our loan processed in under a month. Several times he contacted the title company or out-of-state realtor to address matters encountered and resolved them in our favor! I honestly can say that it was a pleasure to work with Clark and would recommend him to anyone who was looking to purchase a new home.
5.0
Survey
completed on
Jul 04, 2019
Reviewed by Marie Antonia Isenhart for Nichole McCloy
Completed transaction in
Jul 2019
in Deer Trail, CO.
Nichole was very easy to work with, great attitude and personality as well as knowledgable about the industry. She pushed for us to close and I really appreciate it.
5.0
Survey
completed on
Jul 04, 2019
Very honest, helpful tans straightforward. Made the whole situation and process much easier and less stressful
5.0
Survey
completed on
Jul 01, 2019
Joey worked diligently to keep our closing in track. He went above and beyond, and he even put his name on the line saying he would pay the money we owed (we had paid, but it didnt show yet). We knew he wouldn't have to pay, but he trusted us. He always gave pertinent advice that was understandable to us. That is very much appreciated! He answered questions quickly and responded fast to emails. Thanks for everything!
5.0
Survey
completed on
Jul 10, 2019
Rob was absolutely incredible throughout the entire process! He always was on top of what we needed, and always made sure we knew exactly what was next. Rob always responded to questions in a very timely manner. We can’t thank Rob enough for everything he did to help us get our first home. I wouldn’t want to work with anyone else to get a home mortgage! Thank you Rob!
5.0
Survey
completed on
Jul 09, 2019
The entire process was breathtakingly fast, and Jim is a knowledgeable and personable broker. 10/10!
4.8
Survey
completed on
Jun 30, 2019
Every thing was great
5.0
Survey
completed on
Jul 01, 2019
I was really satisfied with all the help they gave to receive my mortgage they did an Excellent job and im greatful for everything.
5.0
Survey
completed on
Jul 01, 2019
Just an overall pleasant experience
5.0
Survey
completed on
Jul 01, 2019
Reviewed by Lindsay T Gebhardt for Brandon McDonald
Completed transaction in
Jun 2019
in Indianapolis, IN.
Great company! Loved every single person and interaction I had!
5.0
Survey
completed on
Jul 01, 2019
Reviewed by Michael Alexander Forbes for Jeff Scott
Completed transaction in
Jun 2019
in Kennesaw, GA.
First time home buyer here. Jeff and his team made the process very easy and explained everything to me in an easy to follow and understand way. They even put up with all my questions, even when I asked the same ones over and over. Highly recommended.
5.0
Survey
completed on
Jun 30, 2019
Reviewed by Mallory Christen Mahon for George Wegmann
Completed transaction in
Jun 2019
in Goodyear, AZ.
George and his team were absolutely fantastic! George was incredibly knowledgeable, communicative, and went above and beyond to answer questions I had even regarding a previous mortgage. I really felt he was on my side and made sure I was making educated positive decisions.
5.0
Survey
completed on
Jun 30, 2019
Reviewed by Lucia Mendoza for Manuel Gonzalez Ibarra
Completed transaction in
Jun 2019
in Arizona City, AZ.
I am very satisfied with your team with you and your team you guys did a great job
5.0
Survey
completed on
Jun 30, 2019
Reviewed by Jonathan E Sigmund for Clark Sigmund
Completed transaction in
Jun 2019
in Brownsburg, IN.
Great experience and extremely fast without feeling rushed. Thanks Clark!
5.0
Survey
completed on
Jun 29, 2019
The guidance that was giving and communication throughout the whole process
5.0
Survey
completed on
Jun 29, 2019
I learned a lot about credit and the FHA home buying process.
5.0
Survey
completed on
Jun 29, 2019
The 3 G's are a great TEAM!!! I enjoyed working with all of them!
4.8
Survey
completed on
Jun 29, 2019
Thank you George! Diana and I received quick service, and professional attention from you and your entire team. This made the loan process extremely pleasant. We will continue to recommend you to all real estate clients and friends, in need of mortgage loans.
5.0
Survey
completed on
Jun 29, 2019
Reviewed by Victoria Magdalene Honeycutt for Joey Birkle
Completed transaction in
Jun 2019
in Peru, IN.
Joey was with me every step of the way for more than one home, gave me advice, and went above and beyond what anyone else would have even thought of. I can very easily say my experience wouldn't have been the same, and probably not have even happened if not for him. Pick Joey hands down every time.
4.8
Survey
completed on
Jun 29, 2019
Reviewed by Countess Ashlynn D'Antignac for Aldwin Parks
Completed transaction in
Jun 2019
in Augusta, GA.
Aldwin was great! He made the stressful home-buying experience quick and easy! He was able to close my loan in 23 days! There was open communication through the entire process, he kept me up to date on every step! Thanks Aldwin!!!
5.0
Survey
completed on
Jun 28, 2019
Dustan and the entire team is awesone. Very helpful and knowledgeable.
5.0
Survey
completed on
Jun 28, 2019
Knowledgeable, patient and professional.
5.0
Survey
completed on
Jun 28, 2019
I feel like Josef and his Wife, my realtor, went above and beyond in order to close on my home. Everything was very well communicated and I feel strongly that they acted in my best interest as a first time home buyer
5.0
Survey
completed on
Jun 28, 2019
Clark is the man. Was very on top of everything and overcame every obstacle there was throughout the whole process. Very down to earth and easy to talk to. I’ll be referring anyone that’s asks to Clark for any lending needs.
5.0
Survey
completed on
Jun 25, 2019
As a first time home buyer, Brandon made the process clear and answered any questions I had.
5.0
Survey
completed on
Jun 26, 2019
Ashley made our home buying process easier than I ever though it could have been. Any questions or requests we had, she got back to us immediately. We will definitely recommend Ashely to family and friends and continue using her in the future.
5.0
Survey
completed on
Jun 25, 2019
Great Communication, fast turn around. Even came to the closing to make sure everything went smooth.
5.0
Survey
completed on
Jun 26, 2019
Everyone on the team had excellent skills with communication and helping me feel comfortable. They were patient with me as a pretty naive first time home buyer, and quietly went to bat for me behind the scenes. Best of all, they helped me get what I needed in an incredibly short time frame with far fewer bumps in the road than I anticipated. I was really impressed.
5.0
Survey
completed on
Jun 26, 2019
Reviewed by Michael Campbell for Dustan Ingram
Completed transaction in
May 2019
in Indianapolis, IN.
Everything went smooth,answered all my questions,concerns and explained in easy to understand details. Best of all $1000. LESS at closing than expected!!
5.0
Survey
completed on
Jun 26, 2019
Thank you Dustan and team for making my home buying process as smooth as possible! As a first time homebuyer, I had a lot of questions. Dustan was great at responding to my calls, texts and emails in a timely manner. Thank you so much for everything!
5.0
Survey
completed on
Jun 14, 2019
Dependable, responsive and best in his field!
5.0
Survey
completed on
Jun 26, 2019
5.0
Survey
completed on
Jun 26, 2019
He’s got a jovial, friendly personality but straight to the point kind of person which I like. Process went smoothly, he provides realistic timelines so you know what to expect when.
5.0
Survey
completed on
Jun 26, 2019
Joey really made my experience great by informing me how to proceed through the process. Joey kept me informed on what expect next. I have recommended Joey to my friends. Very professional at his job.
A pleasure to work with Joey.
5.0
Survey
completed on
Jun 25, 2019
Reviewed by Heather A Chen-Hyder for Brandon McDonald
Completed transaction in
Jun 2019
in Indianapolis, IN.
Working with Brandon was amazing. My husband and I were some comfortable with him in helping us purchase our first home. He never made us feel inexperienced and spoke with us as regular people.
We are so happy with our experience and love our new home!
5.0
Survey
completed on
Jun 22, 2019
Josef is very focused, he works hard helping meeting his clients goals, we really appreciate Josef for his services. We will never forget him. Thank you!
4.8
Survey
completed on
Jun 22, 2019
Josef made himself available to answer all of my questions throughout the entire mortgage process. I received constant communication from him and his team about the status of my loan application. I was amazed at how quickly the loan was processed. I was even able to close a week early!
4.2
Survey
completed on
Jun 22, 2019
Reviewed by Kathleen Elizabeth Sharp for Michael Vera
Completed transaction in
Jun 2019
in Spring Hill, FL.
Was a little hectic but Micheal got it done! I'm happily in my new home!!! Thank you!!
5.0
Survey
completed on
Jun 22, 2019
Reviewed by Derek Livingston Levy for David McEntee
Completed transaction in
Jun 2019
in Lawrenceville, GA.
David Mcentee, my loans originator, was very patient and knowledgeable. He kept me abreast of all stages, never tardy in returning my phone calls and texts, and he explained all the important details to me expertly and thoroughly. At closing he was amiable, jovial, funny and he made the process seamless. A very swell guy.
5.0
Survey
completed on
Jun 22, 2019
Joey was very professional and made this one of the quickest experiences. He was always there when we needed him no matter what time of the day or night it was. I took comfort knowing I would always get answers to my questions now matter how silly i thought they may be. Thank you for helping my family make our dreams come true.
5.0
Survey
completed on
Jun 22, 2019
Aaron is a true professional who cares about his clients and will do everything in his power to get them what they want.
5.0
Survey
Ben did a great job handling our mortgage. He professionally and quickly resolved complicated issues on the day before our closing so that it could go forward.
5.0
Survey
completed on
Jun 19, 2019
Reviewed by William B Mattheiss for Sean Hanzelik
Completed transaction in
Jun 2019
in Chattanooga, TN.
Sean was unusually good to keep us on course. As elderly people, we needed special guidance several times in understanding questions and using electronic methods. Sean went out of his
way to come over and help us process correctly. In addition, he was always very courteous to
make us feel appreciated and glad that we used First Options.
5.0
Survey
completed on
Jun 18, 2019
Anytime I had a question or concern, he would always be there to help. He made big impact in my financial situation. Wonderful!!
5.0
Survey
completed on
Jun 20, 2019
Reviewed by Stephen Patrick Manz for Nick Gruen
Completed transaction in
Jun 2019
in Jacksonville Beach, FL.
Nick and his team are the sharpest lenders in the area. They are honest, transparent, and only want you to get the best deal available to you. Nick remembered my situation from my first refinance and proactively reached out to me because rates had dropped enough to impact my monthly payment and huge long-term savings.
5.0
Survey
completed on
Jun 20, 2019
Kevin was awesome and walking my wife and I through the entire process. Whenever we had questions, he was always available to assist.
5.0
Survey
completed on
Jun 19, 2019
Reviewed by Caroline Olischer for George Wegmann
Completed transaction in
Jun 2019
in Scottsdale, AZ.
George and his team did a fantastic job, I was in a rush and we closed within two weeks. I also appreciated that everyone picked up the phone whatever time l called to ask one of my million questions. 😆
Would always use them again, but that might be a while, haha.
Thanks again, thumbs up!
4.5
Survey
completed on
Jun 19, 2019
Good help everything
5.0
Survey
completed on
Jun 18, 2019
Michael was awesome throughout the entire home buying process. Being a first time home buyer I had no idea about the process of obtaining a home loan. Michael was very informative and made himself available to answer any question or concern I had. The first option team stayed on top of the communication and made it all so easy. I highly recommend Michael Vera, his team and First Option Mortgage.
5.0
Survey
completed on
Jun 18, 2019
Reviewed by Anthony R DiLiddo for Aaron Schwamberg
Completed transaction in
Jun 2019
in Las Vegas, NV.
Aaron is the best loan officer I have ever worked with. Most times you dread getting a call or an email from your loan specialist, but Aaron makes things so easy to understand and takes all the pressure away from an already stressful process.
5.0
Survey
completed on
Jun 18, 2019
Reviewed by Dominique Nicole Marie Stuart for Dustan Ingram
Completed transaction in
Jun 2019
in Speedway, IN.
I was treated like I was a family member and not a customer. This was a great experience!
5.0
Survey
completed on
Jun 15, 2019
Joey and his team were absolutely rockstars! They anticipated our needs and worked tirelessly to get my wife and I through the process as seamlessly as possible. 10 out of 10, would recommend to anyone!
4.5
Survey
completed on
Jun 17, 2019
Reviewed by Joseph Raymond Adams for Nick Gruen
Completed transaction in
Jun 2019
in Jacksonville, FL.
Good
5.0
Survey
completed on
Jun 15, 2019
Reviewed by Shanna Hostetter for Ronald Morgan
Completed transaction in
Jun 2019
in Fleming Island, FL.
We needed to close on our house in 2 weeks. Our loans are always tough because we are business owners. Ronnie and his team had our loan ready to go in 11 days!!! We are so grateful!
5.0
Survey
completed on
Jun 15, 2019
Reviewed by Raeann Brown for Brandon McDonald
Completed transaction in
Jun 2019
in Indianapolis, IN.
Brandon maintained great communication throughout the entire process.
5.0
Survey
completed on
Jun 15, 2019
This was not a standard loan. My credit had some issues but Nick made it happen. My interest rate went down 2.75 points; I pulled $100,000 of equity out; and my payment went up $100/month. Winning!
5.0
Survey
completed on
Jun 14, 2019
Reviewed by Luis Del Angel for Jaroslav Verner
Completed transaction in
Jun 2019
in Lawrenceville, GA.
Very satisfied and thank you very much for your service
5.0
Survey
completed on
Jun 14, 2019
Reviewed by Jasmine Ne'Shell Adams for Nick Gruen
Completed transaction in
Jun 2019
in Jacksonville, FL.
I have been going through the home buying process off an on for 2 years. Nick was clear and prompt on what all was needed from my husband and I and kept us posted on any and all things. He did his best to make a stressful process as smooth as possible. He is very knowledgeable and help correct wrong information that was given to us in the past to get our homebuying on the roll. I qoupd definitely recommend Nick and First Option Mortgage.
5.0
Survey
completed on
Jun 11, 2019
Loan was closed and underwritten in a fast timely manner Aaron was very helpful and I would certainly close my next loan with him.
5.0
Survey
completed on
Jun 11, 2019
I had a great experience working with Kashif. He is very helpful and got things done quickly. I didn’t had to worry much. Kashif always answered any of my questions right away. Its always great working with Kashif.
5.0
Survey
completed on
Jun 11, 2019
Mr. Sigmund made my experience at First Option Mortgage AWESOME!! He was very helpful, and advised me throughout the entire process every step of the way. He was available to answer any questions I had by way of text message, phone, or email. The personal touch he provided let me know he called about me as a client but as a person which is what most customers need when it comes to financial (money) matters. I would HIGHLY recommend Clark...he's TRULY an asset to the financial field!!
5.0
Survey
completed on
Jun 09, 2019
Great service
4.2
Survey
completed on
Jun 10, 2019
Reviewed by Patricio Ganio III for Ronald Morgan
Completed transaction in
Jun 2019
in Orange Park, FL.
The processing is fast .
5.0
Survey
completed on
Jun 07, 2019
Reviewed by Javier Perez Rosa for Steve Feliciano
Completed transaction in
Jun 2019
in Lawrenceville, GA.
Thanks for your help in the all process. Blessings
Steve! I will recomended you
5.0
Survey
completed on
Jun 09, 2019
Reviewed by Arrington Eugene Thomas for Vanessa Mims
Completed transaction in
Jun 2019
in Conyers, GA.
Vanessa and I met several years when I first started seeking home ownership with another program ; which was not successful. But, I was successful with her guidance through the process of becoming a home owner with the new program.
4.0
Survey
completed on
Jun 07, 2019
Reviewed by Anna Maria Maslysz for Charlene Murray
Completed transaction in
Jun 2019
in Henderson, NV.
Charlene is very kind person. She listens to her clients and try her best to fulfill their wishes. We appreciate everything she did for our family.
5.0
Survey
completed on
Jun 09, 2019
Reviewed by Michelle Morris for Ronald Morgan
Completed transaction in
Jun 2019
in Jacksonville, FL.
Ronnie was very easy to talk to. He made you comfortable enough to ask questions so you knew exactly what was going on. You could also tell that he was putting forth a lot of effort to help you get your home loan.
5.0
Survey
completed on
Jun 08, 2019
Joey was great from the start. He told me what we needed to do and was spot on. Walked with me step by step to build my credit to what was needed then through the process of buying our new home. He kept in contact not only for business reasons but also just to say hi and see how things were. It was like I was working with a friend. I will always use Joey for any of my meeds.
5.0
Survey
completed on
Jun 08, 2019
Reviewed by Cameron Neil Froment for George Wegmann
Completed transaction in
Jun 2019
in Phoenix, AZ.
George and his team were with us every step of the way!!!
5.0
Survey
completed on
Jun 07, 2019
everyone on your staff were very helpful and pleasant to work with and took their time and had extra patience with me. I cant thank them enough
5.0
Survey
completed on
Jun 05, 2019
Dave is an absolute Rockstar. He went above and beyond what was necessary to make my loan experience great. There were some issues at the very end but they were not Dave's fault. One of his colleagues made a mistake and Dave did his best to resolve the issue.
5.0
Survey
completed on
Jun 04, 2019
Dustan was so helpful in explaining everything in great detail and getting back to us quickly!
5.0
Survey
completed on
May 21, 2019
Reviewed by Nathalie Bucila for Manuel Gonzalez Ibarra
Completed transaction in
May 2019
in Phoenix, AZ.
The advice recieved and the fact that they were always available for all my questions.
5.0
Survey
completed on
Jun 04, 2019
Scott was very nice and always returned calls and questions quickly.
5.0
Survey
completed on
Jun 04, 2019
Reviewed by Justine Marie Gomez for Nick Gruen
Completed transaction in
May 2019
in Jacksonville, FL.
The process was easy and I felt at ease every step of the way
4.8
Survey
completed on
Jun 04, 2019
Reviewed by Peter Frederick Prentice for Ashley Bernardo
Completed transaction in
May 2019
in Las Vegas, NV.
Fast and painless.
4.8
Survey
completed on
Jun 04, 2019
Reviewed by Peter Fullington for Ashley Bernardo
Completed transaction in
Jun 2019
in Las Vegas, NV.
constant communication at every phase of the loan
5.0
Survey
completed on
Jun 04, 2019
Reviewed by Madison Brooke Tucker for Dustan Ingram
Completed transaction in
May 2019
in Indianapolis, IN.
Dustan was fast to respond, informative as I am a first time buyer, and always friendly! FirstOption hit the jackpot with him. Thanks Dustan!
5.0
Survey
completed on
Jun 04, 2019
Joey is incredible person!!! He does his job very well.. He always puts his clients first.. He make sure things happen for his clients!!! His plate is overloaded cause he is amazing at what he does. I can't thank him enough for what he done for me and my family. He is truly remarkable!!! Thanks Joey for all your hard work and dedication!!! I couldn't of asked for a better loan officer!!! Joey is the one you want in your corner!!
5.0
Survey
completed on
Jun 04, 2019
Very smooth process. Never a worry that things were not being handled properly.
5.0
Survey
completed on
Jun 04, 2019
He took the time to explain things in detail each time I didn't understand something, which I'm sure is quite common in this business.
5.0
Survey
completed on
Jun 04, 2019
Reviewed by James Anderson Welker III for Jeff Scott
Completed transaction in
May 2019
in Atlanta, GA.
Very responsive to my needs
5.0
Survey
completed on
Jun 01, 2019
Reviewed by Joseph Krisch for Brandon McDonald
Completed transaction in
May 2019
in Indianapolis, IN.
Very informative and easy to work with
5.0
Survey
completed on
Jun 02, 2019
Reviewed by Matthew William Piekarski for Philip Aurich
Completed transaction in
May 2019
in Las Vegas, NV.
Quick close and fast response to questions.
5.0
Survey
completed on
Jun 01, 2019
Reviewed by Gabriela J Justo Manriquez for Steve Feliciano
Completed transaction in
May 2019
in Atlanta, GA.
Always available to answer all our questions.
5.0
Survey
completed on
May 28, 2019
Reviewed by Avis Gibson Holmes for David McEntee
Completed transaction in
May 2019
in Douglasville, GA.
David was very open and honest about our options and what it would take to get us into our home. I felt he was very knowledgeable about the business and assertive in making sure we got what we needed to him in order for things to progress. It was stress free after the ordeal we had with Wells Fargo. I appreciate his professionalism and I would definitely recommend his services!
5.0
Survey
completed on
Jun 01, 2019
From the beginning Rob has been very helpful and communicative. I never had any questions as to what was happening next in the process. At times in the process it was emotional from the buying end but Rob was always positive which helped calm our fears. He even joined us on closing day to help celebrate our new home!
5.0
Survey
completed on
Jun 01, 2019
These guys are the best! This is my second loan with First Option Mortgage and they have been phenomenal both times. Jarad, Brad, and Brandon were fast, thorough, and pleasant at every step of the process. They are the hardest working and most knowledgeable people I have ever came across in this industry. Thank You First Option Mortgage!
5.0
Survey
completed on
Jun 01, 2019
Reviewed by Jennifer Young Davis for Ashley Filitor
Completed transaction in
May 2019
in Lawrenceville, GA.
Ashley is very attentive, responsive, always cheerful and positive. She gave us options that we honestly didn’t know was possible, so that we could finally plant our roots and feel secure that we have a home to call our own :) It was a smooth process with Ashley, she worked hard to support us through the whole way!
5.0
Survey
completed on
Jun 01, 2019
Reviewed by Ashton N Chandler for Joey Birkle
Completed transaction in
May 2019
in North Vernon, IN.
Great experience. We were able to close way earlier, something like 17 days.
5.0
Survey
completed on
Jun 01, 2019
Anytime I had a question Michael was right there to help me through it. He was nothing but professional and always happy to help me with anything I might have needed. This has been the best home buying experience, couldn’t have asked for a better person.
5.0
Survey
completed on
Jun 01, 2019
Reviewed by Heidi Elaine Vavra for Nick Gruen
Completed transaction in
May 2019
in Jacksonville, FL.
The process was so quick and easy. I’ve heard nothing but horror stories about getting financing and Nick and his team made it so easy! They were proactive in requesting necessary documents so there was no hold up at closing! They were readily available for any questions and call backs were quick! Thanks so much!
5.0
Survey
completed on
I am very appreciative of Joey and his crew. Very knowledgeable, timely and easy to get in contact with. This is my first home buying experience. Although there were a few small bumps in the road, this experience went so much smoother than I had ever imagined! Great team to work with. Highly recommend!
5.0
Survey
completed on
May 27, 2019
Thank you for all that you do!!
5.0
Survey
completed on
May 30, 2019
Reviewed by Cody K Monroe for Nick Gruen
Completed transaction in
May 2019
in Green Cove Springs, FL.
Excellent service. He worked hard and was always available.
5.0
Survey
completed on
May 30, 2019
Reviewed by Sean C Doyle for Aaron Schwamberg
Completed transaction in
May 2019
in North Las Vegas, NV.
Aaron and his team are amazing! The customer service is outstanding and communicated throughout the entire loan process with no surprises. I would highly recommend using Aaron Schwamberg and First Option Mortgage for all of your home loan needs.
5.0
Survey
completed on
May 30, 2019
I was referred to Joey by a family member, and I could not be more happy with the results. He pointed me in the right direction with the perfect realtor, who helped me tremendously with finding the perfect home for me. Joey is a great communicator, especially when it comes to breaking things down for non-real estate savvy’s! He’s an awesome guy with a lot of passion for his clients. Thanks so much Joey!
5.0
Survey
completed on
May 29, 2019
Very personable, professional, and efficient!
5.0
Survey
Joey Birkle helped me with my home buying process from start to finish. It was rough, but we did it! He helped me tremendously with learning about the process and explaining everything to me when I had questions. He is very personable and and really cares about his clients. I recommend 110%!
5.0
Survey
completed on
May 29, 2019
He’s a good guy i already work him before too he’s good and he’s friendly
5.0
Survey
completed on
May 28, 2019
She helped a lot with the paperwork, sometimes I was overwhelmed and she helped me understand how to sign all the paperwork on the computer
4.8
Survey
completed on
May 28, 2019
Reviewed by Neftali Sosa Viera for Brandon McDonald
Completed transaction in
May 2019
in Indianapolis, IN.
Excellent advice and communication.
5.0
Survey
completed on
May 26, 2019
Reviewed by Belinda Marlene Hall for Kevin Prickett
Completed transaction in
May 2019
in Dallas, GA.
From start to finish everything was great. Kevin made himself available to me anytime I had a question. The process was fast. We closed so quickly, I was really surprised of the quality of service I received. Kevin was great!!!!
5.0
Survey
completed on
May 26, 2019
The process was easy and quick. Sean helped me all the way through it. I am very happy with the service I received.
4.8
Survey
completed on
May 25, 2019
Reviewed by Jorge Provenzali for Murrell Sailers
Completed transaction in
May 2019
in Las Vegas, NV.
Very good communication. Always on top of everything. Available to answer any questions.
5.0
Survey
completed on
May 25, 2019
Kashif is an excellent communicator and very patient with his clients. He is knowledgeable and professional to work with . His quick response and advice made the loan process experience very comfortable and calm. His customer service was above and beyond and I would recommend him as the best and the first choice for mortgage company any one needs . He truly lives up to his company name “ first option “. I would simply say first and only option . Thank you for making dreams come true .
5.0
Survey
completed on
May 25, 2019
Reviewed by Christopher Jewel Gainers for Scott Neeley
Completed transaction in
May 2019
in Orange Park, FL.
Scott made the process easy, we know if we had anyone else during this process we wouldn't be home owners right now. Thank you for everything.
5.0
Survey
completed on
May 21, 2019
Yvette made this process flow so smooth! She was always a call away and answered any and every question; and if she didn’t know the answer she found someone who could answer the question. ⭐️ ⭐️⭐️⭐️⭐️
5.0
Survey
completed on
May 21, 2019
Reviewed by Michael McBride for Ashley Bernardo
Completed transaction in
May 2019
in North Las Vegas, NV.
Take time with customer and explain everything
Return calls.
5.0
Survey
completed on
May 23, 2019
👍
5.0
Survey
completed on
May 23, 2019
Reviewed by John Curtis Pryce for Brandon McDonald
Completed transaction in
May 2019
in Indianapolis, IN.
Brandon, and the entire team, were excellent from start to finish.
5.0
Survey
completed on
May 23, 2019
Brandon McDonald is AWESOME, He goes above and beyond to help
Great guy, Great team, Great company
5.0
Survey
completed on
May 19, 2019
Reviewed by Glenn Edward Hansberry Jr for Ashley Bernardo
Completed transaction in
May 2019
in Las Vegas, NV.
She put up with me.
5.0
Survey
completed on
May 22, 2019
Straight forward and overall easy experience. Guidance and advice was given as needed, couldn't ask for anything more.
5.0
Survey
completed on
May 22, 2019
I never felt alone throughout the entire process. There was so many hands involved from the appraisal, underwriters, and inspection and not at anytime did I feel I was on my own. Murrell organized and set pin point expectations between myself and these other companies. They all know my family goals and they all told me what I can expect to see.
5.0
Survey
Kiran did a wonderful job on my loan. She was fast, responsive, and helpful. I was always aware of what stage my loan was in and I was able to close on my condo very quickly. I also recommended her to the people that were purchasing my home and she did a wonderful job on their loan as well.
4.7
Survey
completed on
May 21, 2019
First class service with an unsurpassed level of professionalism.
5.0
Survey
completed on
May 20, 2019
Everything was very organized and to the point when Brandon requested the items needed.
5.0
Survey
completed on
May 19, 2019
Super easy smooth process and great communication even outside of “normal business hours.”
4.8
Survey
completed on
May 20, 2019
Very knowledgeable and helpful! Really cares about his borrower! Helped me get my rate down as far as possible !
5.0
Survey
completed on
May 10, 2019
Patrick is great! He made our home buying experience a breeze. I am so happy we chose to use First Option Mortgage.
5.0
Survey
completed on
May 18, 2019
Reviewed by Christopher Michael Wardlaw for Charlene Murray
Completed transaction in
May 2019
in Henderson, NV.
Speed in which the transaction was completed and the way of the entire process.
5.0
Survey
completed on
May 19, 2019
Reviewed by Lynne Dora Pennella for Kevin Prickett
Completed transaction in
May 2019
in Warner Robins, GA.
This gentleman was very honest very straight up with answers made no promises but did his very best for the challenge that was in my life and the best way to put it is he is simply amazing
5.0
Survey
completed on
May 03, 2019
Well.... perfection no need no comments but then too I would like to thank you for doing everything for us .You made it possible in every each ways.....You had solution for each and everything ..for all ups and downs...so I m recommend to all my friends and family to contact you …….Lat but not the least a big THANK YOU...……………….
5.0
Survey
completed on
May 18, 2019
Reviewed by Ana Rocio Enge for Manuel Gonzalez Ibarra
Completed transaction in
May 2019
in Phoenix, AZ.
Una excelente equipo de trabajo . realmente ayudan a la gente y hacen su trabajo con el corazon es lo que hace la diferencia . estoy agradecida por todo
5.0
Survey
completed on
May 18, 2019
Reviewed by Georgina Elzey for Benjamin Carroll
Completed transaction in
May 2019
in Loganville, GA.
Ben was extremely responsive and pleasant throughout the entire process. He answered all of my questions and answered every phone call. I’m so thankful I was able to work with him. I would recommend him a million times over. A great guy and easy to work with. He really cares and that’s hard to find.
5.0
Survey
completed on
May 18, 2019
Reviewed by Martha P Guardado for Jim Steen
Completed transaction in
May 2019
in Saint Augustine, FL.
Very organized. Excellent, fast and detailed service. Always available for questions and help. Highly recommend.
5.0
Survey
completed on
May 18, 2019
Reviewed by Juan Carlos Acosta for Manuel Gonzalez Ibarra
Completed transaction in
May 2019
in Phoenix, AZ.
Very professional closed as scheduled kept me informed
5.0
Survey
completed on
May 17, 2019
Joey and Brad love them both. They were very helpful and explained everything.love you guys.
5.0
Survey
completed on
May 16, 2019
Ashley is the best at what she does. I appreciate everything she has done for me.
5.0
Survey
completed on
May 16, 2019
Jim kept everything organized and streamlined. The digital signing of documents was very user friendly. We closed in 18 days which I thought was very good. If we ever move I will use Jim again.
5.0
Survey
completed on
May 16, 2019
Jim made everything so easy. He was super great to work with and was always very quick to reply to any questions we had.
4.8
Survey
completed on
May 15, 2019
Reviewed by Claudell P Augustin for Dustan Ingram
Completed transaction in
May 2019
in Indianapolis, IN.
Dustan was great. i wish i worked with him only throughout the whole process
5.0
Survey
completed on
May 15, 2019
Reviewed by Elizabeth A Stull for James Rodriguez
Completed transaction in
May 2019
in Goodyear, AZ.
Throughout the loan process, James and his team were very professional. James was very friendly and positive throughout the process. We had a great experience working with James.
5.0
Survey
completed on
May 14, 2019
Great service. Extremely knowledgeable and exceeded our expectations. Would definitely use again and refer to friends and family.
5.0
Survey
completed on
May 14, 2019
Excellent communication. Prompt with sending documents. Prompt with replies to any questions. Went above and beyond to help me get the best loan possible. Your service was greatly appreciated.
5.0
Survey
completed on
May 14, 2019
Reviewed by Courtney Lyon for Brandon McDonald
Completed transaction in
May 2019
in Indianapolis, IN.
Always available for questions and super helpful throughout the entire process!
5.0
Survey
completed on
May 13, 2019
Reviewed by Jose Alcaraz Alvarez for Murrell Sailers
Completed transaction in
May 2019
in Las Vegas, NV.
Hi , on this month I have my house , thanks to Murrell is a perfect Loan Officer , great man with a a good Hart , he understand all what We need and he make it possible to get our house , thank you very much for your help. I will tell my friend and family to go with this great company ( Murrell ) . Thank you all .
5.0
Survey
completed on
May 14, 2019
Philip and his team very professional, provided us a quality service during our home purchase journey.
5.0
Survey
completed on
May 14, 2019
George treats you like family
5.0
Survey
completed on
May 14, 2019
Vaness was very informative & thorough. Professional & kind. I hope we get a chance to work together again.
5.0
Survey
completed on
May 14, 2019
His friendly attitude and gift from God
5.0
Survey
completed on
May 14, 2019
Joey, took time and answered all my questions. He answered at all times of the night if he was awake he answered. That's awesome considering people that work 3rd shift usually sleep during the day! It truly means allot!
5.0
Survey
completed on
May 13, 2019
Reviewed by Fernando L Moreno-Favela for Kevin Prickett
Completed transaction in
May 2019
in Norcross, GA.
He did great job
5.0
Survey
completed on
May 13, 2019
Reviewed by Stephen Matthew Knuth for Scott Neeley
Completed transaction in
May 2019
in St Johns, FL.
We have moved a lot and always has such headaches with every other lender. Working with Scott was a breath of fresh air because everything was so easy and efficient and all communication was clear from our first contact to closing day. He was the best and easiest lender we ever worked with!
5.0
Survey
completed on
May 13, 2019
Reviewed by Raymond Scrogins II for Ronald Morgan
Completed transaction in
May 2019
in Green Cove Springs, FL.
Ronald did a fantastic job guiding us thru the process
5.0
Survey
Joey, took time and answered all my questions. He answered at all times of the night if he was awake he answered. That's awesome considering people that work 3rd shift usually sleep during the day! It truly means allot!
5.0
Survey
completed on
May 10, 2019
As a first time homebuyer I was very hesitant and nervous about the process. Joey was extremely gentle and knowledgeable assisting me throughout my home purchasing process. Joey made me feel very comfortable and the amount of dedication this man shows is incomparable! I definitely recommend working with Joey and his team. He made my family’s dreams come true! I couldn’t thank him enough!
5.0
Survey
completed on
Apr 29, 2019
Rez was awesome. As a somewhat newbie to the home buying world, he was there when I had questions and was always reassuring. He was incredibly pleasant to work with and made me feel at ease throughout the process. I highly recommend him and Im very happy with everything. Thanks Rez!
5.0
Survey
completed on
May 06, 2019
Kevin Boyle is Outstanding! Working with Kevin was incredibly smooth, Everything was quick and efficient. He made my home buying experience a breeze. I will definitely recommend him to all my friends and family.
5.0
Survey
Amazing experience from start to finish putting my anxiety and concerns at ease. That alone makes the process so much better. I highly recommend you work with him and hes open to any and all q's. Some lenders are so busy and so high stress, Rez's smooth and calm demeanor really make a difference and everything worked perfectly. Consummate Professionalism!
5.0
Survey
Highly recommend Ben! Made the loan process easy and painless. Knowledgeable about various loan options offered by First Option and helped me choose what was best for me.
5.0
Survey
I recently bought my first house and I couldn’t have chosen a better lender to guide me through the process. Efficient, timely, informative and he went above and beyond multiple times throughout the whole process. If you’re looking for a lender, look no further; he’s your guy.
5.0
Survey
completed on
May 07, 2019
Patrick, was dream for my family and I. He helped us understand the process and went above and beyond from the start all the way until we closed on our house. He stuck to his word and got us the best Interest rate and APR that we needed in order to purchase our first home. I would highly recommend Patrick to any friends or family who maybe in the market to purchase a home.
5.0
Survey
completed on
Apr 29, 2019
Mr. Sailers excellent service and honesty is a proven fact there are awesome people in this world!
Thank you
5.0
Survey
When I purchased a new construction to be my primary residence, I decided to go with Rez who was their preferred lender. I do not regret making that choice and in fact, am excited to have found such a competent and knowledgeable lender. I have purchased properties in the past so I know good and bad when it comes to lenders. Rez by far, surpassed all my expectations. He was prompt, always available when I needed him, gave good sound advice and delivered when promised. I was never left wondering how my loan was progressing and when we hit a few snags, he was there to counsel me through it. I knew I was happy to be working with him based on the quality of his performance and delivery but now that we've closed, I'm sure I'll be working with him in the future!
5.0
Survey
completed on
May 07, 2019
Him and his team were excellent with communication an work ethic. He answered any and all questions very quickly. Wouldn’t recommend anyone else!!
4.5
Survey
completed on
May 02, 2019
My loan originator was patient with me. He was timely in responding back. He was also helpful and kind.
5.0
Survey
completed on
May 07, 2019
Very easy to work with and very accommodating! This was the first financing I had ever done by myself and it felt as though it went seamlessly with Joey & Bryan's help!
5.0
Survey
completed on
May 06, 2019
Reviewed by Kevin Charles Hugh Brown for Benjamin Carroll
Completed transaction in
May 2019
in Marietta, GA.
It was a pleasure working with Ben. He was knowledgeable and worked hard on giving us multiple options to help us make the best decision. Overall just a honest guy who loves what he does.
5.0
Survey
Very easy to work with and very accommodating! This was the first financing I had ever done by myself and it felt as though it went seamlessly with Joey
5.0
Survey
completed on
Apr 29, 2019
Reviewed by Craig Ashley Ewert for James Rodriguez
Completed transaction in
Apr 2019
in Waddell, AZ.
n
5.0
Survey
completed on
May 01, 2019
William was very helpful and there for us every step of the way. He was very knowledgeable and made sure every decision would benefit us! My husband and I are very happy!
5.0
Survey
completed on
May 03, 2019
Reviewed by Christopher Charles Barnhart for Scott Neeley
Completed transaction in
May 2019
in Green Cove Springs, FL.
My situation was a little unique and Scott and Ronnie at First Option worked hard to find the best avenue for me once I decided on a home. There were several obstacles and they helped overcome them and guided me with open communication all the way through closing on the home I really wanted. Thank you!
5.0
Survey
completed on
May 03, 2019
Reviewed by Marcus Saole for Murrell Sailers
Completed transaction in
May 2019
in North Las Vegas, NV.
Excellent service... Murrell made everything understandable , communication was great. Would highly recommend him to anyone purchasing a home.
5.0
Survey
completed on
Apr 29, 2019
My family have done multiple loans with Kashif Tajani, always a please to work with him. I will highly recommend him to friends and family.
5.0
Survey
completed on
May 03, 2019
Yvette is very supportive and professional. She helped me through the whole process. She worked hard to complete the process as quickly as possible and this helped me obtain a great interest rate. I love how personable she is. She makes you feel like you are her only client. I would highly recommend her.
5.0
Survey
completed on
May 02, 2019
Consistent communication and got us a great deal!
5.0
Survey
completed on
May 02, 2019
Mr. Bill Polack's Professionalism, Knowledge and staying in touch keeping me informed of the Loan Process.
5.0
Survey
completed on
May 02, 2019
Reviewed by Mark Andru Lammle for Jeremy Garrett
Completed transaction in
Apr 2019
in Scottsdale, AZ.
Communication when I needed it. Always in the loop. The process was streamlined and convenient. Everything was done digitally and it saved me loads of time with my busy life. Thanks Jeremy.
-Mark L.
5.0
Survey
completed on
May 02, 2019
Thank you for all the time you spent helping me.
5.0
Survey
completed on
Apr 29, 2019
This is my second go around with Murrell and First Options. The first time I worked with Murrell was fantastic. The second time has been just as great. The level of service from Murrell has always been more than over the top! I will use him every time I need mortgage services no matter where I am. Thanks Murrell and First Options.
Tom Kuehn
5.0
Survey
completed on
Apr 30, 2019
Reviewed by Charles Curtis Lesperance for Kevin Prickett
Completed transaction in
Apr 2019
in Sugar Hill, GA.
The communication with Kevin and the smooth transition into a new loan. Everything that was discussed was addressed and taken care of.
5.0
Survey
completed on
May 01, 2019
Him and the company were wonderful. Accountable, honest, and such hard workers. Definitely would recommend to others. Hard to find someone who isn’t just in it for the money. Him and his team care about you, your family, and your needs!
4.2
Survey
completed on
May 01, 2019
Reviewed by Elizabeth A Schweitzer for Brandon McDonald
Completed transaction in
Apr 2019
in Indianapolis, IN.
Process was seamless and easy... would recommend the team to all my friends and family
5.0
Survey
completed on
May 01, 2019
Joey and his team are amazing people. They truly take care of the clients that they have. I would recommend Joey and his team to anyone looking to purchase or refinance their home.
5.0
Survey
completed on
May 01, 2019
Reviewed by David Cory Norris for Dustan Ingram
Completed transaction in
Apr 2019
in Martinsville, IN.
Mortgages tend to seem overwhelming. Dustin and the crew at First Option were prompt and on top of every single detail all of the way down to my repetitive questions and concerns. When I saw a challenge , they saw or found an answer. I doubt I’ll ever be able to show enough gratitude for there hard work. A+ from my end.
5.0
Survey
completed on
May 01, 2019
Reviewed by Nicholas L Dillon for Joey Birkle
Completed transaction in
Apr 2019
in Indianapolis, IN.
Joey was fantastic! He made our first home by experience fast easy and efficient. He was a great help and was always available no matter what time of day. He kills it!
5.0
Survey
completed on
May 01, 2019
We have used Dustan for past 3 mortgage loans and as always it was quick and efficient and we experienced no delays.
5.0
Survey
completed on
Apr 29, 2019
Reviewed by Angela D Vickers for Dustan Ingram
Completed transaction in
Apr 2019
in Indianapolis, IN.
Awesome!
5.0
Survey
completed on
Apr 29, 2019
Jeff is beyond the best! He took the lead and made the entire process seamless. Thank you for making my mortgage experience a great one. I will be telling my friends about Jeff!
5.0
Survey
Joey was absolutely fantastic! The guy works himself to death to get the approval process to the end. You text him? He responds. You call? He answers. He goes to bat for you at every opportunity. When we place do our offer on a home, we were one of many. What did Joey do? He called the listing agent and pushed us over the top to get our home. There is nothing negative about Joey unless you want someone who isn’t incredibly fast, friendly, detailed and efficient. Seriously recommend Joey and the whole FirstOption team!
5.0
Survey
Rez took the time to address all the issues I had with closing and made sure I understood every scenario before closing. Would recommend again. Very happy with the outcome.
5.0
Survey
completed on
Apr 29, 2019
When I first spoke with Clark I wasn't even sure if I could get a mortgage. Clark was ultra confident and walked me through the process. He got me approved and helped with every step along the way. Clark is hardworking and a consummate professional.
5.0
Survey
completed on
Apr 29, 2019
Thanks Mr Josef for your kind assistant;
5.0
Survey
completed on
Apr 29, 2019
Brandon made my first “on my own” home purchase a terrific experience! He made himself available for any questions that I had and gave great advice. I felt at ease and had peace of mind going with First Option Mortgage. Thank you, Brandon!
5.0
Survey
completed on
Apr 29, 2019
Reviewed by Jeffrey A Bruninga for Jeff Scott
Completed transaction in
Apr 2019
in American Fork, UT.
Fast response time.
5.0
Survey
completed on
Apr 29, 2019
I really appreciate all the hard work Josef put in for me. As a first time home owner you really walk in not knowing what to expect or even if you will be approve. Overall this was a great experience for me and I can’t wait to direct my friends and family to Josef for their future purchases.
5.0
Survey
completed on
Apr 29, 2019
promptness and knowledge
5.0
Survey
completed on
Apr 26, 2019
Reviewed by Robert L Bruder for Dustan Ingram
Completed transaction in
Apr 2019
in Indianapolis, IN.
Dustan and I met when I purchased my very first property 10+ years ago and today Dustan just helped me close on my new home!
Dustan is quick to respond and will take the time to explain things to you in a way that you understand and feel comfortable.
Dustan is more than my mortgage broker, he has become a friend and part of my team.
5.0
Survey
completed on
Apr 25, 2019
Michael Vera was honest, quick to return calls, text or questions and was looking out for my best interest. Gave me several options and also put everyone out on the table what would best fit me and my goals. I would recommend Michael to anyone looking for home loans and I will for sure use him again for personal use and my business. Another Pro with Michael is...If you get him the information he needs to process the loan he will ensure his team will close the loan ASAP. Easy and quick process
5.0
Survey
completed on
Apr 26, 2019
This was the most seamless loan experience we have ever been through! Kudos to Ginny for the great communication and excellent customer service. She was very professional, courteous, and timely in her correspondence. She also helped us to get this done very quickly. We highly recommend her!
5.0
Survey
completed on
Apr 26, 2019
The process was very smooth and straight forward. Service was awesome as well!
5.0
Survey
completed on
Apr 19, 2019
Josef worked with me for three years to purchase my home. It was great to know that I had someone on my side the entire way. When I went with a loan type that was different from his normal portfolio, he worked to make sure that even though he transferred it to experts within the company, he was a part of the process the entire way. It was a very pleasant experience working with Josef, and I will definitely refer friends and family to him.
4.3
Survey
completed on
Apr 24, 2019
Reviewed by Jared A Forsyth for Jeff Scott
Completed transaction in
Apr 2019
in Saratoga Springs, UT.
My interactions with Kaitlynn at times were difficult and I still feel that there were items discussed that were not entirely accurate. I am not sure if she did not know what she was talking about, but the there were items that were explained one way and then at closing went a different direction. I feel like truthful direct information is the best way to conduct business.
5.0
Survey
completed on
Apr 22, 2019
The expedite way they handle my case, I do not have to be on the line for long time waiting, He speak Spanish that's a plus
5.0
Survey
completed on
Apr 20, 2019