(770) 423-8200

Reviews

First Option Mortgage, LLC
The People You Call FIRST!
Mortgage
First Option Mortgage, LLC
1100 Circle 75 Pkwy SE
Suite #300
Atlanta, GA 30339-3024
(770) 423-8200 Business
(770) 423-8201 Fax
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About First Option Mortgage, LLC
At First Option, mortgages are about much more than numbers and rates. They’re about people: families and veterans, newlyweds and retirees, looking for a better life. Purchasing a home is life-changing, which is why we’re committed to every call that inquires about rates and every person who walks through the doors of our local branch offices with a dream of home ownership. We care about each other and our customers, because we believe in putting people first. We believe in making a difference.

As a nationally recognized mortgage lender, we serve people throughout the nation with lending services in Conventional, FHA, USDA, and VA residential home loan products. We’re headquartered in Atlanta, GA with physical branch locations across the U.S. and licensed in 19 states.
What people are saying about First Option Mortgage, LLC
5.0
Survey completed on
Jun 01, 2020
Reviewed by Alicia M Todisco for Chris Sanchez
Completed transaction in May 2020 in Powder Springs, GA.
I have closed on 3 homes previously and each time my biggest struggle was my loan officer. Chris added so much peace and comfort. He gathered almost all the needed documents in one swoop so I was not chasing one thing at a time, which can be very frustrating. Chris showed up every step of the way, to reexplain with patience, to offer me comfort when I was stressing and not ingesting information well, when I was at the closing table in tears (due to the circumstance) he was there to offer peace.
5.0
Survey completed on
May 29, 2020
Reviewed by Matthew M McArthur for Murrell Sailers
Completed transaction in May 2020 in Henderson, NV.
Excellent communication from Murrell from the beginning.
5.0
Survey completed on
Jun 02, 2020
Reviewed by Samuel Rocha for Aaron Schwamberg
Completed transaction in Jun 2020 in North Las Vegas, NV.
Our experience with Aaron and team was first class, from beginning to end the process was easy . Aaron kept my wife and I informed throughout the process and explained the more confusing part's of each step during the loan application. My family and I couldn't be happier with our loan and our new home. During the covid-19 quarantine Aaron kept us informed through email, text and phone calls, we never felt pressured to finalize a loan that didn't meet our needs. Sam and Lorena Rocha.
5.0
Survey completed on
Jun 02, 2020
Reviewed by Alyssa Marie Johnson for Rob Horan
Completed transaction in May 2020 in Greenwood, IN.
He was amazing helping us get our first home! Even through the pandemic and everything making it difficult to get completely approved with regulations changing on the daily. We made it! I am forever grateful to have worked with Rob to get us where we are. Thank you so much!
5.0
Survey completed on
Jun 02, 2020
Reviewed by Brent Lough for Scott Neeley
Completed transaction in Jun 2020 in Jacksonville, FL.
Scott was great to work with. Very professional and was able to answer any question given to him from me or my buyer. I would definitely work with him again.
5.0
Survey completed on
Jun 02, 2020
Reviewed by ESTHER JINAH LEE for John Lee
Completed transaction in Jun 2020 in Ringgold, GA.
John was a pleasure to work with. He always answered all of my questions, and made the transaction quick and easy. I couldn't have asked for better service! Would recommend to friends and family any day.
5.0
Survey completed on
Jun 02, 2020
Reviewed by Christopher Baker for Dustan Ingram
Completed transaction in May 2020 in Mooresville, IN.
Dustan and his staff were easy to work with and always stayed in communication with me letting me know what was going on. Will definitely let other people know about the great service I received.
5.0
Survey completed on
Jun 02, 2020
Reviewed by Bryan P Robertson for Dustan Ingram
Completed transaction in May 2020 in Greenwood, IN.
Dustan is very helpful, knowledgeable, and easy to communicate with. I highly recommend.
5.0
Survey completed on
Jun 02, 2020
Reviewed by Farida Falke for Josef Lee
Completed transaction in Jun 2020 in Indianapolis, IN.
The process was quick, easy and efficient. I felt like he knew what he was doing and was trustworthy/honest.
5.0
Survey completed on
Jun 02, 2020
Reviewed by Jose A Lopez for William Polack
Completed transaction in Jun 2020 in Lawrenceville, GA.
Todo el professionalism interes en dejarnos satisfechos la paciencia el respeto y la calidad humana
5.0
Survey completed on
Jun 01, 2020
Reviewed by MAURO D GIL MESEN for John Lee
Completed transaction in May 2020 in Dawsonville, GA.
I do really appreciate everything you did for me and my family, i will be always very grateful for everything this is my retirement home and you and only you make that happened.
4.3
Survey completed on
May 30, 2020
Reviewed by Judy Kay Land for Josef Lee
Completed transaction in May 2020 in Mishawaka, IN.
Knowing the difference between conventional loan and FHA loan. And, that the ride may become bumpy at anytime. Over all, your team handled set backs and obstacles on my behalf well! You all did an amazing job. Ramiah is anointed! And, she is a blessing!
5.0
Survey completed on
Jun 01, 2020
Reviewed by Viviana M Perez for Carolina Vergara
Completed transaction in May 2020 in Winder, GA.
Carolina was the best! She always kept me informative throughout the whole process. Would definitely recommend her to all my friends and family for sure!!
5.0
Survey completed on
Jun 01, 2020
Reviewed by Cynthia A Doone for Clark Sigmund
Completed transaction in May 2020 in Beech Grove, IN.
Clark was amazing to work with. He’s efficient, quick, and was with me every step of the way to answer any questions I had. He made me feel comfortable throughout the entire process. I would recommend him to anybody!
5.0
Survey completed on
Jun 01, 2020
Reviewed by Fernando Perez for mhaley Haley
Completed transaction in May 2020 in Lithonia, GA.
She is Very professional.
5.0
Survey completed on
Jun 01, 2020
Reviewed by Brooke Smith for Nick Gruen
Completed transaction in May 2020 in Green Cove Springs, FL.
Communication was on point. He got the best rate I have seen all year. My customer was so happy and I will use him every chance i have
5.0
Survey completed on
Jun 01, 2020
Reviewed by Derek S Rupley for Rez Esmail
Completed transaction in May 2020 in Frisco, TX.
Rez was extremely communicative and patient with my concerns. I have recommended his service to several friends already.
4.8
Survey completed on
May 31, 2020
Reviewed by Ashleigh Sloan for Mark Powell
Completed transaction in May 2020 in Mesa, AZ.
5.0
Survey completed on
May 31, 2020
Reviewed by Malcolm Oliver for Jim Steen
Completed transaction in May 2020 in Saint Augustine, FL.
Thanks you Jim for the fast courteous service and the savings I got on my refi!
5.0
Survey completed on
May 31, 2020
Reviewed by Jose E Velazquez for Scott Neeley
Completed transaction in May 2020 in Middleburg, FL.
El duro trabajo que ha hecho el equipo FOM en medio de los momentos que estamos enfrentando alrededor del mundo
4.8
Survey completed on
May 29, 2020
Reviewed by Gopi Krishna Phani Dathar for Rez Esmail
Completed transaction in May 2020 in Frisco, TX.
It was great working with Rez. He was always available to answer our questions, took time to explain all the steps in the refinancing process, provided us with information related to all the docs and also followed up with us to submit the docs in time. Thanks Rez!
5.0
Survey completed on
May 29, 2020
Reviewed by Jorge E Neri Hernandez for Mara Prestes
Completed transaction in May 2020 in Tucker, GA.
Muchas Gracias Mara por tu exelente trabajo, por ayudarnos y estar al pendiente que todo saliera bien con nuestra compra de nuestra primer casa . Todo fue muy rápido y en un mes cerramos contrato gracias a tu compromiso.
5.0
Survey completed on
May 28, 2020
Reviewed by Jared Spencer for Joey Birkle
Completed transaction in Oct 2019 in Sharpsville, IN.
Joey was adamant on making sure I got to close on the house I was looking into even when I hit some detours along the way. There was constant and daily communication up until the day I closed. I do not think anywhere else could have closed and got me ahead like he did.
4.2
Survey completed on
May 29, 2020
Reviewed by Ricky McCullough for Rob Johnson
Completed transaction in May 2020 in Flowery Branch, GA.
The appraisal was not good and every time we turned around we were getting less money back.
5.0
Survey completed on
May 29, 2020
Reviewed by Iris I Stiphenson Lackwood for mhaley Haley
Completed transaction in May 2020 in Lithonia, GA.
La señora Marie es my amable muy dulce y ante todo muy profesional c la recomendaría a cualquiera gracias señora maria por todo lo que hizo por mi
4.8
Survey completed on
May 29, 2020
Reviewed by Doreen R McMillan for Rob Johnson
Completed transaction in May 2020 in Johns Creek, GA.
Rob worked very hard to make my loan happen for me. He responded to all of my texts and emails very quickly. He took a personal interest in me and my loan, which makes all of the difference. And in the end - he got the job done. He was excellent.
4.5
Survey completed on
May 29, 2020
Reviewed by Jennifer E Hunter for Nick Gruen
Completed transaction in May 2020 in Green Cove Springs, FL.
I was a first time home buyer. Nick made sure I understood the process and helped me make informed decisions.
5.0
Survey
Reviewed by ChristinaP for Clark Sigmund
Completed transaction in May 2020 in , .
Clark made this process very simple. He was very patient and answered all my questions. He was thorough and communication was excellent. I would definitely recommend using Clark for your home purchase.
4.8
Survey completed on
May 28, 2020
Reviewed by Spencer Scott Johnson for Aaron Schwamberg
Completed transaction in May 2020 in Las Vegas, NV.
Helped me out with time crunches
5.0
Survey completed on
May 05, 2020
Reviewed by Benjamin D Bourey for Ashley Bernardo
Completed transaction in Apr 2020 in Las Vegas, NV.
Ashley was extremely knowledgeable and moved the process along efficiently. We ended up with an extremely low rate. I would recommend Ashley and First Option Mortgage for any purchase or refinance.
5.0
Survey completed on
May 28, 2020
Reviewed by Joshua Sloan for Mark Powell
Completed transaction in May 2020 in Mesa, AZ.
Mark was easy to work with. He is very friendly and professional. He gives great advice and assurances when I was uneasy about the refinance process. Mark was always available for questions via text, phone calls and email. I would highly recommend using Mark if you want a simple and easy refinance/loan.
5.0
Survey completed on
May 28, 2020
Reviewed by Melanie Altom for Chris Sanchez
Completed transaction in May 2020 in Flowery Branch, GA.
Chris was very knowledgable and very easy to work with and the ability to submit everything digitally made everything very smooth, super excellent experience and have been and will continue to reccomend
5.0
Survey completed on
May 28, 2020
Reviewed by Steven Beck Gordon for Murrell Sailers
Completed transaction in May 2020 in Henderson, NV.
Murrell was on the ball helping us with our IRRL loan. He was extremely quick in getting everything done and completed as well as replying to any questions we had.
4.5
Survey completed on
May 25, 2020
Reviewed by Kelsea Carrion for Rez Esmail
Completed transaction in May 2020 in Bridge City, TX.
Rez was very informative every step of the way and made the process as easy as possible.
5.0
Survey completed on
May 26, 2020
Reviewed by Kristen Main for Mark Powell
Completed transaction in May 2020 in Mesa, AZ.
Mark made the process quick and easy. It only took 4 weeks from my first conversation until my refinance was complete. Everything was done electronically through a safe and secure portal and it was so simple to use. This was the easiest refinance I have ever completed!
4.5
Survey completed on
May 27, 2020
Reviewed by Jackie McCullough for Rob Johnson
Completed transaction in May 2020 in Buford, GA.
it was quick fast and easy
5.0
Survey completed on
May 27, 2020
Reviewed by Getahun Aragaw for Joey Birkle
Completed transaction in May 2020 in Indianapolis, IN.
Joey is a reachable and resourceful person. You can reach out to him any time of the day including the weekends and he responds to your questions in details very quickly. He helped me close my mortgage within three weeks! Please reach out to him if you are planning to buy a house.
5.0
Survey completed on
May 27, 2020
Reviewed by Shannon Thomas for Joey Birkle
Completed transaction in May 2020 in Indianapolis, IN.
Joey is very knowledgeable, patient, caring and stays in touch. Love working with him.
4.0
Survey completed on
May 24, 2020
Reviewed by Shara Tew for Nick Gruen
Completed transaction in May 2020 in Keystone Heights, FL.
The Closing took place as agreed... which can be difficult with Mobile Home financing. Thank you
5.0
Survey completed on
May 25, 2020
Reviewed by Khalid Mahmood Ali for Rez Esmail
Completed transaction in May 2020 in Mansfield, TX.
Great advice and support throughout.
5.0
Survey completed on
May 25, 2020
Reviewed by Michelle Patricia Germain for Nick Gruen
Completed transaction in May 2020 in Fleming Island, FL.
Nick and Ronnie did a great job handling our mortgage ..... they got it done fast and efficiently!.... this is the second time I have gotten a mortgage through First Option and they were both great experiences
5.0
Survey completed on
May 23, 2020
Reviewed by Tracy Hoopingarner for Jeff Scott
Completed transaction in May 2020 in Sparta, GA.
Constant communication. Quick turn around time. Overall great to work with!
4.8
Survey completed on
May 25, 2020
Reviewed by William Lawrence Dandridge for Nick Gruen
Completed transaction in May 2020 in Fleming Island, FL.
Dealing with Nick and his support staff was a very easy and smooth process. From the beginning to the end everything went as expected. The advice and information provided was on spot. Thank you it was a very professional experience.
5.0
Survey completed on
May 25, 2020
Reviewed by Nidia Guzman for Carolina Vergara
Completed transaction in May 2020 in Hampton, GA.
I highly recommend Carolina because she is very professional, dealing with clients is always the best. it always closes on time I love working with her.
5.0
Survey completed on
May 24, 2020
Reviewed by Alisa Stella Rae Johnson for Amy Rebenar
Completed transaction in May 2020 in Mesa, AZ.
As a first time buyer, I couldn't have asked for a better person to go through this process with. I've told 2 others about how happy I am and one of them has already started working with Amy too!
5.0
Survey completed on
May 24, 2020
Reviewed by Martin Jimeno Sr for Murrell Sailers
Completed transaction in May 2020 in Las Vegas, NV.
Knowledgeable, personable, and made the whole process painless. THANKS
4.0
Survey completed on
May 19, 2020
Reviewed by Curtice Tiyauna Blaine for Brandon McDonald
Completed transaction in May 2020 in Westfield, IN.
First time home owner purchase experience was a breeze amid the covid-19 restrictions. Thank you !
5.0
Survey completed on
May 19, 2020
Reviewed by Omar Eduardo Carbajal-Peralta for Carolina Vergara
Completed transaction in May 2020 in Cartersville, GA.
Fast process. Friendly. Answered all of my questions. Fue un proceso rápido fueron muy amables y respondieron todas mis preguntas de manera eficaz
5.0
Survey completed on
May 20, 2020
Reviewed by Rogelio Antonio Contreras Pedraza for Carolina Vergara
Completed transaction in May 2020 in Suwanee, GA.
Muchas gracias por ayudarnos en todo este proceso. Te sacaste un 10. Hiciste un excelente trabajo con nosotros. Gracias!
5.0
Survey completed on
May 23, 2020
Reviewed by Daniel J Cochran for Ashley Filitor
Completed transaction in May 2020 in Woodstock, GA.
Had an error on the cv at closing that she diligently worked thru to have corrected.
5.0
Survey completed on
May 23, 2020
Reviewed by CHRISTOPHER YI for John Lee
Completed transaction in May 2020 in Lawrenceville, GA.
Quick and smooth refinance with all questions answered promptly.
5.0
Survey completed on
May 23, 2020
Reviewed by Tina Cloer for Brandon McDonald
Completed transaction in May 2020 in Indianapolis, IN.
Things went smoothly, were timely given the times we are in and we got our refi done. Working with you was great.
5.0
Survey completed on
May 22, 2020
Reviewed by Victor Hugo Donado Martinez for Carolina Vergara
Completed transaction in May 2020 in Norcross, GA.
Fue un trámite muy rápido, fueron muy amables, son muy profesionales. Excelente trabajo. Muchas gracias.
5.0
Survey completed on
May 22, 2020
Reviewed by Kristy Haley for mhaley Haley
Completed transaction in May 2020 in Lawrenceville, GA.
Very professional and knowledgeable .
5.0
Survey completed on
May 22, 2020
Reviewed by Jeremy A Stout for Brandon McDonald
Completed transaction in May 2020 in Greenwood, IN.
Excellent and timely communication; detailed explanations on the process as well as answers to all questions; quick/easy closing. Very pleasant experience with the entire team.
5.0
Survey completed on
May 21, 2020
Reviewed by Rosalind Arnold for Nick Gruen
Completed transaction in May 2020 in Green Cove Springs, FL.
Nick, Ronnie, and First Option were with me every step of the way. Obtaining a mortgage is a vey thorough process. Initially providing all the documentation and then updating it every 30 days is time consuming when you are busy working and it is easy to miss something and delay your closing. Nick and Ronnie were on top of the process calling, emailing and texting to make sure I kept my file updated and moving forward. We closed on time thanks to their guidance and expertise. Thanks Guys!!!!
5.0
Survey completed on
May 21, 2020
Reviewed by Moses Ayotunde for Josef Lee
Completed transaction in May 2020 in Avon, IN.
It was a beautiful experience with FirstOptionMortgage
5.0
Survey completed on
May 22, 2020
Reviewed by Kristin Marie Manz for Sean Hanzelik
Completed transaction in May 2020 in Franklin, TN.
Fast informative and accurate!!!
5.0
Survey completed on
May 22, 2020
Reviewed by Halle Janay Thomas for Carolina Vergara
Completed transaction in May 2020 in Marietta, GA.
The process was quick and we are finally closing today!
5.0
Survey completed on
May 22, 2020
Reviewed by Debbie Brooker-Britt for Nick Gruen
Completed transaction in May 2020 in Fleming Island, FL.
Very knowledgeable
5.0
Survey completed on
May 22, 2020
Reviewed by Erin M Stout for Brandon McDonald
Completed transaction in May 2020 in Greenwood, IN.
Brandon was informative and always readily available when we had questions.
5.0
Survey completed on
May 22, 2020
Reviewed by Guadalupe Reyes De Rayas for mhaley Haley
Completed transaction in May 2020 in Lawrenceville, GA.
Maria Haley is very professional. She explained everything in detail. I will recommend her to my family and all my friends.
5.0
Survey completed on
May 21, 2020
Reviewed by Diana Jimeno for Murrell Sailers
Completed transaction in May 2020 in Las Vegas, NV.
I don't know where to begin,,,I am not the sharpest tool in the shed when it comes to finances, purchasing, signing, attaching, downloading, scanning, etc. etc. etc. He would walk me through every single step I had to take and he never made me feel like a dork. He went out of his way to help my husband and I, (well I did all the work, my husband takes three naps a day), and for that I am forever grateful. Sailers, you're the best! Don't tell Q I said that!
5.0
Survey completed on
May 21, 2020
Reviewed by Gregory W Blackburn for Aaron Schwamberg
Completed transaction in May 2020 in Henderson, NV.
Aaron provided the most professional customer service possible and was very timely in responding to my questions!!! I feel 100% confident in referring all of my family and friends to Aaron for all of their financial needs. Sincerely, Gregory W Blackburn, MBA/PA
5.0
Survey completed on
May 21, 2020
Reviewed by Jessica Lockhart for Amy Rebenar
Completed transaction in May 2020 in Mesa, AZ.
Amy is a fantastic lender partner! She is very responsive and takes great care of our clients. I'm very excited to be working with her more often.
5.0
Survey completed on
May 21, 2020
Reviewed by Quinn De Costa for Murrell Sailers
Completed transaction in May 2020 in Las Vegas, NV.
Murrell Sailers communicated every step of the way and closed 9 days early on this file. He was awesome!
5.0
Survey completed on
May 20, 2020
Reviewed by Frederick L Ellington for Rob Johnson
Completed transaction in May 2020 in Marietta, GA.
This is my second time refinancing through First Option. It was just as seamless and worry-free as the first time, thanks to Rob and his staff!
5.0
Survey completed on
May 20, 2020
Reviewed by Lesley A O'Neill for Ashley Bernardo
Completed transaction in May 2020 in Las Vegas, NV.
Ashley is the best! She made our whole process of buying a home a breeze. She is incredibly knowledgeable, professional, and patient. I cannot sing her praises enough! She was the perfect match with our realtor. They were seriously the Dream Team! We can't thank you enough Ashley!
4.8
Survey completed on
May 18, 2020
Reviewed by Hannah G Smith for Nick Gruen
Completed transaction in May 2020 in Middleburg, FL.
Quick responses and always able to explain things in an uncomplicated way.
5.0
Survey completed on
May 20, 2020
Reviewed by Evonne M Bracey for Josef Lee
Completed transaction in May 2020 in South Bend, IN.
I like the fact Josef and his team were very patient with me.
5.0
Survey completed on
May 16, 2020
Reviewed by Brent Allen Wilcox for George Wegmann
Completed transaction in May 2020 in Phoenix, AZ.
George took the time to get to know my clients needs and goals. Once the application was completed, we had loan approval in less than 2 weeks (minus appraisal condition)!! George and his team were efficient and I would definitely work with him again! Brent Wilcox - Realty Executives
5.0
Survey completed on
May 19, 2020
Reviewed by John Feicht for Aaron Schwamberg
Completed transaction in May 2020 in Henderson, NV.
Aaron was extremely helpful and knowledgeable when it came to getting our loan worked out. He was very easy yo work with. His staff should also be mentioned as very professional and helpfull.
5.0
Survey completed on
May 18, 2020
Reviewed by Salvatore Speciale for Sean Hanzelik
Completed transaction in May 2020 in Mineral Bluff, GA.
I used Sean for my original loan when I bought my house. His professionalism and knowledge was the reason for me using him again for my refi..
5.0
Survey completed on
May 16, 2020
Reviewed by Kerry Freund for Aaron Schwamberg
Completed transaction in May 2020 in Henderson, NV.
Aaron takes care of you! I have referred people and they are as happy with him as I’ve been. Aaron’s the best!!
5.0
Survey completed on
May 16, 2020
Reviewed by Arden James Brake I I for Nick Gruen
Completed transaction in May 2020 in Green Cove Springs, FL.
Nick was very patient with our process!
5.0
Survey completed on
May 16, 2020
Reviewed by Michelle Marie Coplan for Mark Powell
Completed transaction in May 2020 in Mesa, AZ.
Mark was wonderful to work with. He was patient with me when I had a lot of questions and he was always quick to respond. The whole process was very easy and I would highly recommend him for anyone looking to buy a house or refinance.
5.0
Survey completed on
May 16, 2020
Reviewed by Heather L Holcombe for David McEntee
Completed transaction in May 2020 in Maysville, GA.
David was very knowledgeable and kind throughout our entire home buying process. Would definitely recommend!
5.0
Survey completed on
May 16, 2020
Reviewed by Casiano Sanchez Perez for William Polack
Completed transaction in May 2020 in Decatur, GA.
Por que el tratar en español lo hace mas Bien
4.7
Survey completed on
May 17, 2020
Reviewed by Antonio Ramirez for Jim Steen
Completed transaction in May 2020 in Green Cove Springs, FL.
Buen trabajo
5.0
Survey completed on
May 16, 2020
Reviewed by Karrington Early for Dustan Ingram
Completed transaction in May 2020 in Camby, IN.
Working with Dustan was awesome! He answered all of my questions in a way that was easy for me to understand being a first time home buyer. I especially love that he was quick to respond at any time of day. He was so personable and easy to talk to, I genuinely feel like I can reach out to him in the future for anything we may need. Thank you for being you!!
5.0
Survey completed on
May 17, 2020
Reviewed by Donald Gene McCoy Jr for Dustan Ingram
Completed transaction in May 2020 in Mooresville, IN.
Thanks Dustan! Everything went smooth and results were great
4.5
Survey completed on
May 17, 2020
Reviewed by Johnathan Hernandez for Jim Steen
Completed transaction in May 2020 in Green Cove Springs, FL.
Trabajo duro y con conocimiento
5.0
Survey completed on
May 16, 2020
Reviewed by Charisse Nica Uy Serra for Philip Aurich
Completed transaction in May 2020 in Henderson, NV.
Getting a house during this pandemic was very strange timing, but Nikki helped to guide me in getting a home very well and she truly went above and beyond, even replying to my questions during the evening due to my hectic work schedule. She made sure I understood each step that we went through, and I really couldn’t have done it without her. Thank you!
5.0
Survey completed on
May 16, 2020
Reviewed by John Randolph for Mark Powell
Completed transaction in May 2020 in Phoenix, AZ.
Great communication and hope to work with Mark and his team in the future!
5.0
Survey completed on
May 16, 2020
Reviewed by Elizabeth Bernardo for Ashley Bernardo
Completed transaction in May 2020 in Las Vegas, NV.
The closing was a breeze. Never had one go so smoothly. Ashley was right on top of everything making sure we submitted all the right documents to make this process happen quickly.
5.0
Survey completed on
May 16, 2020
Reviewed by Torey McClain for Chantel Demolle
Completed transaction in May 2020 in Newnan, GA.
Great loan officer who knows the market and takes care of our mutual clients!
4.5
Survey completed on
May 16, 2020
Reviewed by Lynn Rene Smith for George Wegmann
Completed transaction in May 2020 in Surprise, AZ.
Competence, knowledge, confidence, put my mind at ease.
5.0
Survey completed on
May 16, 2020
Reviewed by Arbishua Jahlil Rojas for Chris Sanchez
Completed transaction in May 2020 in Atlanta, GA.
Chris Sanchez made this process smooth and easy. I honestly do not believe I would have been able to close on a house if it was not for him. He is very knowledgeable about the home buying process and taught me so much. I would definitely recommend him and work with him again.
5.0
Survey completed on
May 16, 2020
Reviewed by Bryan S Minish for Rob Johnson
Completed transaction in May 2020 in Kennesaw, GA.
Rob and his entire team were geeat and this was the best mortgage experience I have ever had.
5.0
Survey completed on
May 16, 2020
Reviewed by Carlos Giraldo for Carolina Vergara
Completed transaction in May 2020 in Atlanta, GA.
Su professionalismo y su calidad en el servicio
5.0
Survey completed on
May 16, 2020
Reviewed by Titilayo Akinkoye for Josef Lee
Completed transaction in May 2020 in Avon, IN.
Your timely interventions to matters, your kind gesture, hospitality and above all your assistance to make plans work out for good is my best reasons of interest in your reputable establishment.
5.0
Survey completed on
May 16, 2020
Reviewed by UNOK DANA for Alex Rodriguez
Completed transaction in May 2020 in Phoenix, AZ.
Working with Alex was amazing and so easy. He is very knowledgeable and made me feel so secure working with someone whom I felt has much integrity and professionalism. He is efficient , goes above & beyond working with you to get you the best deal possible for all your home financing needs! I tried another finance guy and he was dishonest and aggressive and so glad to have found Alex and his team! No one else would I trust again with all my finances. Couldn’t be more pleased. Thank you Alex!
5.0
Survey completed on
May 16, 2020
Reviewed by Myrna Mack for Karina Mejia
Completed transaction in May 2020 in Snellville, GA.
Good job!
5.0
Survey completed on
May 16, 2020
Reviewed by Paul Enriquez for George Wegmann
Completed transaction in May 2020 in Surprise, AZ.
When I’m working with George I know I don’t have to worry about the unexpected. He takes steps to clear the path for potential problems before we get to them. Awesome team!
5.0
Survey completed on
May 16, 2020
Reviewed by Katty Jimenez Turizo for Carolina Vergara
Completed transaction in May 2020 in Atlanta, GA.
El apoyo y la guía incondicional y oportuna que recibimos. Además de la seguridad que me hicieron sentir al ver su evidente experiencia. 100% creíble y comprometida.
5.0
Survey completed on
May 16, 2020
Reviewed by Raymond Eugene Kieffer for Mark Powell
Completed transaction in May 2020 in Mesa, AZ.
You gave all info to my wife who loves numbers. After she agreed you had it set up for me to just e sign away after working all day.
5.0
Survey completed on
May 16, 2020
Reviewed by Nirali Patel for Murrell Sailers
Completed transaction in May 2020 in Las Vegas, NV.
Always willing to help, and makes sure that we understand everything thru the process. Murrell is also very knowledge and always provides great insight to benefit us. Highly recommended!!!
5.0
Survey completed on
May 16, 2020
Reviewed by Margarita Graham for Rez Esmail
Completed transaction in May 2020 in Alvarado, TX.
His communication throughout the process was excellent and very professional!
5.0
Survey completed on
May 16, 2020
Reviewed by Rodney T Wood for Mark Powell
Completed transaction in May 2020 in Mesa, AZ.
Fantastic service, knowledge and value!
5.0
Survey completed on
May 16, 2020
Reviewed by Cindy Ann Kieffer for Mark Powell
Completed transaction in May 2020 in Mesa, AZ.
Having worked in the residential construction industry for 30 years, I can say without hesitation Mark Powell's knowledge, experience and dedication to his clients made our mortgage application process the easiest one I've ever done. He provided sound financial advice for the various options we considered and ultimately saved us thousands of dollars. I would highly recommend him for anyone looking to purchase or refi.
5.0
Survey completed on
May 13, 2020
Reviewed by Erica Vincent Paisible for Carolina Vergara
Completed transaction in May 2020 in Snellville, GA.
Ms. Carolina was very knowledgeable and polite. She answered all of our questions clearly and in detail. She made sure that we understood everything. We are very fortunate to have had her as our loan officer! We would recommend First Option Mortgage to our family and friends.
5.0
Survey completed on
May 13, 2020
Reviewed by Merihun M Dingeto for Clark Sigmund
Completed transaction in May 2020 in Brownsburg, IN.
Clark has got all the skills and knowledge to help someone like me to get succeed with my financing needs. Thanks to Clark’s outstanding help, from start to end, the entire process went very well. Everything was completed in timely and short period. He answered all my calls and responded quickly to my text and email. I will not hesitate to refer to Clark anyone needing financing. Thanks again Clark for you excellent job!
5.0
Survey completed on
May 13, 2020
Reviewed by BRENDA F ITURBE SORIANO for Karina Mejia
Completed transaction in May 2020 in Snellville, GA.
Great communication and work overall
5.0
Survey completed on
May 15, 2020
Reviewed by Shawnelle Carrico for Nick Gruen
Completed transaction in May 2020 in Jacksonville, FL.
Process was great. Team was very helpful. We would recommend to friends and family.
5.0
Survey completed on
May 15, 2020
Reviewed by Kevin M Carrico for Nick Gruen
Completed transaction in May 2020 in Jacksonville, FL.
Nick is knowledgeable and personal. He was supportive and friendly every step of the way.
5.0
Survey completed on
May 13, 2020
Reviewed by Darrell Shaffer Jr for Nicole Lidester
Completed transaction in May 2020 in Indianapolis, IN.
Nicole was great throughout the entire process. Even when I was dealing with separate issues she was patient and kept the course throughout the entire procedure. She kept up constant contact, letting me know when each new step was started and what it consisted of.
5.0
Survey completed on
May 15, 2020
Reviewed by Whitney Hall for Ashley Filitor
Completed transaction in May 2020 in Roswell, GA.
Ashley was very quick to respond to both emails and text messages, even outside of work hours. We appreciate all that she did to help us during the process!
5.0
Survey completed on
May 14, 2020
Reviewed by Abideen Lawal for Brandon McDonald
Completed transaction in May 2020 in Indianapolis, IN.
Easy, fast, awesome
5.0
Survey completed on
May 14, 2020
Reviewed by Alex Santucci for Rob Johnson
Completed transaction in May 2020 in Marietta, GA.
Rob is an excellent professional, with awesome communication skills, & providing great customer service.
5.0
Survey completed on
May 13, 2020
Reviewed by Kevin Pardee for Nick Gruen
Completed transaction in May 2020 in Jacksonville, FL.
Nick did a great keeping me informed of what needed to be done and kept the process moving forward. I am so pleased with Nick and his skills that I have recommended him already. Complete professional.
5.0
Survey completed on
May 13, 2020
Reviewed by David Michael LoPresti for Mark Powell
Completed transaction in May 2020 in Mesa, AZ.
Mark was friendly, timely and extremely informative in all communication. He made the process easy from start to finish and he exceeded our expectations. We were able to save a significant amount, much more than we anticipated. From start to finish, the entire process was exemplary. I have already referred Mark to friends and family for their own needs.
5.0
Survey completed on
May 13, 2020
Reviewed by Leonard Bernardo for Ashley Bernardo
Completed transaction in May 2020 in Las Vegas, NV.
Ashley is very bright and motivated to do her best. Best closing we ever had.
5.0
Survey completed on
May 13, 2020
Reviewed by Aaron Francher for Ashley Bernardo
Completed transaction in May 2020 in North Las Vegas, NV.
Ashley made applying to refinance our mortgage a much easier and less stressful process. She was always available for questions and did a great job explaining each step of the way.
5.0
Survey completed on
May 13, 2020
Reviewed by THOMAS TAESU LEE for John Lee
Completed transaction in May 2020 in Duluth, GA.
Excellent communications.
5.0
Survey completed on
May 13, 2020
Reviewed by Katherine Welker for Jeff Scott
Completed transaction in May 2020 in Atlanta, GA.
Jeff was very knowledgeable. His consulting and guiding us through the process allowed us to make the best decision for our unique situation. We were treated like clients and not just a one-time pass through customer.
5.0
Survey completed on
May 13, 2020
Reviewed by LANCE Alexander COVER for John Lee
Completed transaction in May 2020 in Kennesaw, GA.
John Lee is a true professional, he was extremely responsive and he was able to communicate clearly and effectively. I felt comfortable through the entire process which went extremely smoothly, especially given the recent challenges presented with Covid-19.
5.0
Survey completed on
May 13, 2020
Reviewed by Matthew J Beckham for Brandon McDonald
Completed transaction in May 2020 in Indianapolis, IN.
Excellent service!!!
5.0
Survey completed on
May 13, 2020
Reviewed by Kimberly A Wells for Rob Johnson
Completed transaction in May 2020 in Buford, GA.
Thank you!
5.0
Survey completed on
May 13, 2020
Reviewed by David Applegate for Brandon McDonald
Completed transaction in May 2020 in Pittsboro, IN.
Thanks for being QUICK
5.0
Survey completed on
May 13, 2020
Reviewed by Brandy R Smith for Joey Birkle
Completed transaction in May 2020 in Fairmont, IN.
Joey was wonderful during our entire experience! He took a lot of the pressure and stress off during the whole process of purchasing our new home. He was literally available at all hours of the day via phone, email, and text. He answered every question we had right away and was very patient. He has an entire team that he works with that are experts in their portion, which makes everything flawless and go very quickly. I couldn't have asked for an easier experience!
4.8
Survey completed on
May 13, 2020
Reviewed by Nitin Parikh for Kashif Tajani
Completed transaction in May 2020 in Lawrenceville, GA.
It’s awesome services ...
5.0
Survey completed on
May 13, 2020
Reviewed by Jamie M Howard for Murrell Sailers
Completed transaction in May 2020 in North Las Vegas, NV.
Thank you!
5.0
Survey completed on
May 13, 2020
Reviewed by Jorge Ortega for Michael Vera
Completed transaction in May 2020 in Fort Lauderdale, FL.
Everything was handled and orchestrated very professionally. Mr. Vera was always attentive, courteous and informative throughout the entire re-financing process.
5.0
Survey completed on
May 13, 2020
Reviewed by Rebecca K Sinclair for Amy Rebenar
Completed transaction in May 2020 in Mesa, AZ.
Amy was so hopeful in this whole process. She was always quick to get back to me when I had a question. There were so many little issues that pop up during my refi process that I know Amy worked so hard for me. Amy fought for my case that all my hard work should mean a lower rate, and was able to lower my payments by over $100 a month.
5.0
Survey completed on
May 13, 2020
Reviewed by Temitayo Timothy Kuteyi for Josef Lee
Completed transaction in May 2020 in Camby, IN.
Their the best people to partner with in terms of communication, service and hospitality. I give it to first option team.
5.0
Survey completed on
May 13, 2020
Reviewed by Sharon A Madison for Mark Powell
Completed transaction in May 2020 in Mesa, AZ.
I have known Mark for years, and recently started using his mortgage expertise professionally. He has come thru time & again. It is apparent that he cares for his clients, as he makes himself available no matter the time. My husband & I just completed the fastest Re-fi on record. 9 days from application to loan approval. His team is excellent & also a pleasure to work with. Thank you Mark & First Option Sharon M.
5.0
Survey completed on
May 13, 2020
Reviewed by Edwin Salem Campos for Michael Vera
Completed transaction in May 2020 in Coral Gables, FL.
Informed, understanding, adept, and professional. Michael went out of his way to help in anyway he could. From explaining every step to following up with every facet, he made sure we were at ease. It was a true pleasure working with him and have already referred him to 4 others. Exceptional work!
5.0
Survey completed on
May 13, 2020
Reviewed by Kathryn Munroe Green for Nick Gruen
Completed transaction in May 2020 in Palatka, FL.
Good communication. Quick closing.
5.0
Survey completed on
May 13, 2020
Reviewed by Odunayo Akinkoye for Josef Lee
Completed transaction in May 2020 in Avon, IN.
Matters were approached humbly and diligently. I am delighted in the services rendered and manner of approach. They are the best. I am highly impressed and I will go to any length to introduce customers and clients to you guys.
5.0
Survey completed on
May 13, 2020
Reviewed by Jeffrey K Madison for Mark Powell
Completed transaction in May 2020 in Mesa, AZ.
Mark exceeded our expectations! During our recent Refinance - Mark made himself available, no matter the time of day, for questions or concerns. Additionally, he has compiled an excellent team - they got the job done quickly! Fastest Re-fi we have ever experienced. Thank you First Option!! J Madison
5.0
Survey completed on
May 13, 2020
Reviewed by Kevin Clay for George Wegmann
Completed transaction in May 2020 in Phoenix, AZ.
George explained things in a way that was easy to understand. Very honest and upfront about everything from the start. His team made the process smooth.
4.5
Survey completed on
May 13, 2020
Reviewed by Lottie A Hooyer for Joey Birkle
Completed transaction in May 2020 in Martinsville, IN.
Joey knows what he is doing and gets you where you want to be or tells you it isn't going to happen.
5.0
Survey completed on
May 13, 2020
Reviewed by Sevak Grigor for Aaron Schwamberg
Completed transaction in May 2020 in Las Vegas, NV.
Aaron is amazing at what he does. His experience and communication is outstanding. One of the best in the business I've every worked with. Anyone that's going to be purchasing a home with me that needs financing, Aaron is the guys I always will recommend. Thank you for doing such and amazing job for my purchase.
5.0
Survey completed on
May 13, 2020
Reviewed by Thomas Kuehn for Murrell Sailers
Completed transaction in May 2020 in Henderson, NV.
Always a pleasure working with Murrell.
5.0
Survey completed on
May 13, 2020
Reviewed by Samuel Lee Potter for Clark Sigmund
Completed transaction in May 2020 in Greenwood, IN.
When I first called, Clark knew what I was needing to do. He have me several options. When I choose to stay with Clark he explained everything and how things would go. Anytime I had a question Clark got back with me quickly and answered my question. I feel that since Clark took the time to answer me and help me the experience was awesome. Thank you Clark for everything and to make this a great experience for me.
5.0
Survey completed on
May 13, 2020
Reviewed by Tina Graham for Mark Powell
Completed transaction in May 2020 in Mesa, AZ.
Mark is so easy to work with and is very knowledgeable. Whenever I had questions he was quick to give me answers.
5.0
Survey completed on
May 13, 2020
Reviewed by Charles R Berg for Aaron Schwamberg
Completed transaction in May 2020 in Henderson, NV.
Aaron worked hard for us in the midst of such a complicated time. He had our mortgage ready to go and we had to postpone our home purchase several times since our home sale was delayed due to the Covid crisis. Each time Aaron and his team patiently put things back in order and kept in close contact to ensure that we would be ready to buy our new home as soon as we sold our current one. When we were finally able to complete the transaction, Aaron was ready. Highly recommend him!
4.7
Survey completed on
May 13, 2020
Reviewed by Johnny Dean Smith for George Wegmann
Completed transaction in May 2020 in Surprise, AZ.
Everyone involved was very polite, friendly and knowledgeable, answering every question we had and got everything done quickly for a swift closing date.
5.0
Survey completed on
May 13, 2020
Reviewed by Gloria Gari Campos for Michael Vera
Completed transaction in May 2020 in Coral Gables, FL.
Michael is knowledgeable, attentive and was very supportive through a challenging process. We went to him for all sorts of advice (even outside his immediate scope of work) and he never hesitated to assist us in any way he could. We’ve already sent several family and friends his contact for any of their future mortgage needs!
5.0
Survey completed on
May 13, 2020
Reviewed by Jeri C. Nowak for Kurt Nikolai
Completed transaction in May 2020 in Canton, GA.
Excellent team to work with! Extremely responsive, took care of all of our needs and would highly recommend!
5.0
Survey completed on
May 11, 2020
Reviewed by Martin Hernandez Bastida for Carolina Vergara
Completed transaction in Apr 2020 in Conyers, GA.
Excelente trabajo siempre al pendiente
5.0
Survey completed on
May 05, 2020
Reviewed by Adria M. L. Cohen for Clark Sigmund
Completed transaction in May 2020 in Indianapolis, IN.
Clark was quite knowledgeable, prompt, and made the experience simple!
5.0
Survey completed on
May 09, 2020
Reviewed by William Christopher Burge for Mark Powell
Completed transaction in Apr 2020 in Mesa, AZ.
Great communication. Very responsive to all of our questions. We will definitely use again! Thanks Mark!
5.0
Survey completed on
May 05, 2020
Reviewed by Bryan Tyler Beard for Mark Powell
Completed transaction in Apr 2020 in Mesa, AZ.
Mark was great for our refinance! He made the process very easy and was great at explaining our different options. Definitely recommend!
5.0
Survey completed on
May 05, 2020
Reviewed by Nishant Dayal for Rez Esmail
Completed transaction in Apr 2020 in Frisco, TX.
Rez was patient and knowledgeable. We were able to get 1.25% reduction in our existing mortgage interest rate. He was able to answer all our concerns and queries in a prompt manner. There were some unpleasant surprises because of the policies during COVID-19 but for the most part our experience with Rez was great. I would strongly recommend Rez to anyone who is looking to finance or refinance.
5.0
Survey
Reviewed by Merihun M. Dingeto for Clark Sigmund
Completed transaction in May 2020 in , .
It was a pleasure to work with Clark Sigmund and his staff at First Option Mortgage, LLC. Clark was absolutely great person to work with. He was prompt, professional, and courteous. He makes the customer very comfortable. Clark made himself available to me at pretty much any hour via email and texts. He never failed to answer the phone, answer my email or return text messages. Clark has always explained things very well and always called me back promptly, even after hours. He has explained the process to me with the upmost and honest professionalism. He was extremely clear, through and patient as he guided me through the process. He was also very timely and worked hard to make sure everything was ready to go before closing. I explained to him what my expectations were in terms of closing time and other particulars. He said he would meet those expectations, but he surpassed them. He kept the ball rolling and the process was completed in the time frame promised. From pre-approval to closing- the journey was so seamless. I was most impressed with the turnaround and how quickly the settlement date was scheduled. I consider myself lucky to work with him. There were absolutely no surprises at settlement. An excellent job! I will recommend him to every person I know who needs financing.
4.2
Survey completed on
May 05, 2020
Reviewed by Edward Ball for Rob Horan
Completed transaction in Apr 2020 in Indianapolis, IN.
Rob made the process relatively smooth, and he did so despite things I thought were gonna be issues that would prevent me from closing.
5.0
Survey completed on
May 05, 2020
Reviewed by David Allen Marquez for Brandon McDonald
Completed transaction in Apr 2020 in Bargersville, IN.
From start to finish Brandon, Jarad, and Lisa made the process of buying a home quick and painless. All my questions were answered promptly and well after normal working hours. I appreciate everyone’s hard work and help with buying my first home!
5.0
Survey completed on
May 05, 2020
Reviewed by Kathy Warren for Dustan Ingram
Completed transaction in Apr 2020 in Gosport, IN.
Very nice
5.0
Survey completed on
May 05, 2020
Reviewed by Dana L Hayes for Alex Rodriguez
Completed transaction in Apr 2020 in Scottsdale, AZ.
This was our second time working with Alex. He is very knowledgeable and does a great job. I would recommend him to anyone.
5.0
Survey completed on
May 05, 2020
Reviewed by Aki Ohinata for Rez Esmail
Completed transaction in May 2020 in Dallas, TX.
Rez was easily reachable to answer any questions we had throughout our home buying process. He is very professional and always made us feel like he had our best interest in mind.
4.8
Survey completed on
May 05, 2020
Reviewed by Maxine Headley for Rez Esmail
Completed transaction in Apr 2020 in Lithonia, GA.
This was my first closing and it went very well. Thank you!
5.0
Survey completed on
May 05, 2020
Reviewed by Jacinto Perez-Miranda for Mara Prestes
Completed transaction in May 2020 in Winder, GA.
It was a pleasure to work with this agent Mara prestes, very communicative, answer any time. Sometime a headache but everything was worth it I’m a home owner now.
5.0
Survey completed on
May 05, 2020
Reviewed by Stephen Todd Burke for Dustan Ingram
Completed transaction in Apr 2020 in Trafalgar, IN.
They did a great job. Very helpful and always with a quick response. The time from start to closing was very quick and easy.
5.0
Survey completed on
May 05, 2020
Reviewed by Abida Mansoor for Rez Esmail
Completed transaction in Apr 2020 in Frisco, TX.
Rez is very knowledgeable and helpful person. Makes the process easy and comfortable for the client.
5.0
Survey completed on
May 05, 2020
Reviewed by Barbara Hall for Brandon McDonald
Completed transaction in Apr 2020 in Brownsburg, IN.
Brandon, Jared and their entire team kept us very try informed throughout the entire process and were quick to provide responses to any questions we had. Very knowledgeable and made the process extremely easy. We have used them multiple times in the past and so has our family. Would highly recommend this team!
5.0
Survey completed on
May 05, 2020
Reviewed by Carl Hall for Brandon McDonald
Completed transaction in Apr 2020 in Brownsburg, IN.
Very easy process with quick communication and knowledgeable answers to our questions!
5.0
Survey completed on
May 05, 2020
Reviewed by Toyin R Adedugbe for Josef Lee
Completed transaction in May 2020 in Indianapolis, IN.
Thanks for your efforts toward our own house, we appreciate your teams, My Lender Mr Josef Lee thanks for great work.
5.0
Survey completed on
May 05, 2020
Reviewed by Scot Rawlings for Murrell Sailers
Completed transaction in May 2020 in Henderson, NV.
Murrell was top notch and very trustworthy. He went above and beyond every step of the way. Answered all my annoying questions and eased the stress throughout the whole process.
5.0
Survey completed on
May 05, 2020
Reviewed by Joseph Anthony Porfidio for Nick Gruen
Completed transaction in May 2020 in Green Cove Springs, FL.
Nick's professional attitude and experience delivered a great rate and experience.
4.5
Survey completed on
May 05, 2020
Reviewed by Martin Barnes for William Polack
Completed transaction in Apr 2020 in Snellville, GA.
From a listing agent perspective. He was responsive and communicated well with me.
4.2
Survey completed on
May 05, 2020
Reviewed by Georganna Radene Williams for Ashley Bernardo
Completed transaction in Apr 2020 in North Las Vegas, NV.
I save almost $200 dollars a month on my refi. I got a great rate.
5.0
Survey completed on
May 05, 2020
Reviewed by Jason Lee for Nick Gruen
Completed transaction in Apr 2020 in Jacksonville Beach, FL.
Nick was very easy to work with and was responsive to our continued questions. Even during this Covid19 crisis we were able to get our mortage refinanced in a timely manner. Definitely worth having Nick steer the ship on our behalf.
5.0
Survey completed on
May 05, 2020
Reviewed by Edward S Sarnowski for Nick Gruen
Completed transaction in Apr 2020 in Ponte Vedra, FL.
Very responsive and helpful!
4.2
Survey completed on
May 05, 2020
Reviewed by Priyanka Varma for Rez Esmail
Completed transaction in Apr 2020 in Frisco, TX.
Didn’t interact enough to form an opinion.
5.0
Survey completed on
May 05, 2020
Reviewed by Jason Ray O'Dell for Ashley Bernardo
Completed transaction in Apr 2020 in Las Vegas, NV.
Ashley was awesome! Anything and everything I needed to know she let me know right away and got everything I needed done Fast and efficiently the experience with super stress free!
5.0
Survey completed on
May 02, 2020
Reviewed by Andrew P Briggs JR for David McEntee
Completed transaction in Apr 2020 in Lawrenceville, GA.
David was on top of his game and was very clear about everything going on and what to do next. I didn't feel worried or lost going through this process. Highly recommend!
5.0
Survey completed on
May 02, 2020
Reviewed by Timothy Roberts for Aldwin Parks
Completed transaction in Apr 2020 in Hephzibah, GA.
They was very helpful every step of the way.
5.0
Survey completed on
May 01, 2020
Reviewed by Garrett Van Rooy for Mark Powell
Completed transaction in May 2020 in , .
Refinancing a mortgage can be really stressful. There's a lot of items to find, prepare and send along appropriately. Mark was always in our corner with quick responses and willingness to take the extra steps to guide me through anything I wasn't sure of.
5.0
Survey completed on
May 02, 2020
Reviewed by Delwin Warren for Dustan Ingram
Completed transaction in Apr 2020 in Gosport, IN.
Coverup knowledgable and friendly,
5.0
Survey completed on
May 02, 2020
Reviewed by EDER J PATINO ESPINOZA for John Lee
Completed transaction in Apr 2020 in Lawrenceville, GA.
La atención y dedicación
5.0
Survey completed on
May 02, 2020
Reviewed by Christian Alexander Ortega for Michael Vera
Completed transaction in May 2020 in Miami, FL.
Responsive and straight forward.
5.0
Survey completed on
May 02, 2020
Reviewed by Charles Erik Burton for Scott Neeley
Completed transaction in Apr 2020 in Saint Augustine, FL.
Scott was easy to deal with and on top of every action needed. Great job Scott!
5.0
Survey completed on
May 02, 2020
Reviewed by Kelly Hall / Ruben Lujan for Alex Rodriguez
Completed transaction in Apr 2020 in Phoenix, AZ.
Alex is a phenomenal lender! Works well with all my clients; always returns calls, and works so efficiently and effectively! 100+++++ satisfied :)
5.0
Survey completed on
May 02, 2020
Reviewed by Chad Douglass for Joey Birkle
Completed transaction in Apr 2020 in Peru, IN.
Joey was very helpful to us especially in the beginning we were new to this experience and he gave us very good advice and directed us in the path that we chose to do. We will definitely be recommending him to everyone we meet
5.0
Survey
Reviewed by Nicholas for Rez Esmail
Completed transaction in Mar 2020 in , .
I wouldn't hesitate to recommend Rez Esmail to my closest friends or family. Accurate quotes and no surprises should be his slogan and summarizes my experience with him 100%. Experienced, great follow-through, awesome communication, clear estimates, and very knowledgeable. Rez was straightforward with clear explanations of costs, rates, and options. Another note, Rez nearly always picks up when I call and/or returns my calls & emails promptly, i.e. within an hour (even on weekends). I would highly recommend him to anyone looking for a mortgage and I will definitely go to him again if I need one.
5.0
Survey completed on
May 02, 2020
Reviewed by Brian Bourey for Ashley Bernardo
Completed transaction in Apr 2020 in Las Vegas, NV.
In spite of the inability to meet in person, Ashley was able to get our refinance done in just a little over a week. She was responsive to questions, thorough in her explanations, and very precise in her estimates. It was a smooth, easy process from start to finish. We highly recommend Ashley.
5.0
Survey completed on
May 02, 2020
Reviewed by Noah Akinyosoye for Josef Lee
Completed transaction in Apr 2020 in Camby, IN.
Josef will successfully handle the most difficult loan and push it all through to the closing table. He is always prompt in responding to questions and issues. His communication skills are second to none. He is very professional and knowledgeable in his field.
5.0
Survey completed on
May 02, 2020
Reviewed by Autumn Nicole Cocchi for David McEntee
Completed transaction in Apr 2020 in Brunswick, GA.
David was extremely knowledgeable, pleasant to talk with, and was able to explain difficult financial aspects in layman’s terms. He was also readily available to answer questions about the process. I’m thankful to have David there to help!
5.0
Survey completed on
May 02, 2020
Reviewed by Lincoln R Hayes for Alex Rodriguez
Completed transaction in Apr 2020 in Scottsdale, AZ.
A true professional
5.0
Survey completed on
May 02, 2020
Reviewed by Krista Anne Burton for Scott Neeley
Completed transaction in Apr 2020 in Saint Augustine, FL.
Scott was extremely responsive, knowledgeable and available whenever we had questions he was there and knew the answers. He made our experience pleasant and relieved a lot of the stress of the home buying/financing experience. Highly recommend and will be using him again for any refinancing or new mortgage needs in our future. Thank you Scott!
5.0
Survey completed on
May 02, 2020
Reviewed by Adam Galvond for Rob Johnson
Completed transaction in Apr 2020 in Canton, GA.
Great experience and very easy.
5.0
Survey completed on
May 02, 2020
Reviewed by Adam S Weintraub for Rez Esmail
Completed transaction in Apr 2020 in Little Elm, TX.
Rez was very efficient, easy to work with, accurate and overdelivered in every aspect. We were very impressed and recommend him to anyone needing mortgage survices.
5.0
Survey completed on
Apr 23, 2020
Reviewed by Riham Jamaleddine for Rez Esmail
Completed transaction in Apr 2020 in Richardson, TX.
Rez was kind, professional and very knowledgeable. He got us a great rate and followed up regularly to make sure we submitted everything we needed to for refinancing. I recommend him to everyone!
5.0
Survey completed on
May 02, 2020
Reviewed by Leonice P Mcgarvey for Scott Neeley
Completed transaction in Apr 2020 in Saint Johns, FL.
Scott texted me very fast , which I like it , also answered all my question
5.0
Survey completed on
May 02, 2020
Reviewed by Rachel Townsend for Aaron Schwamberg
Completed transaction in Apr 2020 in Henderson, NV.
Very professional and friendly/ prompt calls and quick process/ would definitely recommend to others!!
5.0
Survey completed on
May 02, 2020
Reviewed by Adewumi V Adetokunbo for Josef Lee
Completed transaction in May 2020 in Indianapolis, IN.
I really appreciate and thanks to first option to make it very easy and fast to have my new home, I thought it going to a very long time but they promised and fulfilled it. Thanks to Josef lee he never tell me is not gonna be possible.
4.8
Survey completed on
May 02, 2020
Reviewed by Lieth H Quffa for Scott Neeley
Completed transaction in Apr 2020 in Jacksonville, FL.
Scott was excellent at communicating with me during the process.
5.0
Survey completed on
May 02, 2020
Reviewed by Yuddy J Rios de Quintero for Steve Feliciano
Completed transaction in May 2020 in Cumming, GA.
Siempre estuvo al pendiente para aclarar cualquier duda ! Excelente !
5.0
Survey completed on
May 02, 2020
Reviewed by Marion E Hayes for William Polack
Completed transaction in Apr 2020 in Cumming, GA.
Working with Bill to get our loan closed was a very easy process . We were satisfied from his expertise of guiding us and will likely refer Bill in the future to prospective buyers . He was wonderful to work with .
4.3
Survey completed on
May 02, 2020
Reviewed by Norma Harry Love for Rez Esmail
Completed transaction in Apr 2020 in Lithonia, GA.
First Option is a Great Mortgage Company. Rez is an excellent person with Great work ethics. He answers his phone and responds to his messages.
5.0
Survey completed on
May 02, 2020
Reviewed by Ben Glynn for Scott Neeley
Completed transaction in Apr 2020 in Saint Augustine, FL.
Great job in all facets of the transaction
5.0
Survey completed on
May 02, 2020
Reviewed by Laverne Crooks for Rez Esmail
Completed transaction in Apr 2020 in Lithonia, GA.
He was very professional and pleasant. Buying a house is stressful, but Rez truly made it manageable.
5.0
Survey completed on
May 01, 2020
Reviewed by Michael Gonzales for Rez Esmail
Completed transaction in Apr 2020 in Fort Worth, TX.
Rez made me comfortable, like he was one of my friends. Rez always had answers and no question was dumb to him. Great guy and out of my whole uneasy situation in my process in getting a house he was the only thing that made it a little better.
5.0
Survey completed on
May 01, 2020
Reviewed by Adam Hafley for Joey Birkle
Completed transaction in Apr 2020 in Fishers, IN.
This was our second experience with Joey and his team; once again it was a very positive experience. Joey and his team were readily available to answer any and all questions we had around the clock. They were upfront with what to expect throughout the process and let us know ahead of time what we should be looking out for next.
5.0
Survey completed on
May 01, 2020
Reviewed by Nick Pruett for Sean Hanzelik
Completed transaction in Apr 2020 in Apison, TN.
Sean was extremely communicative and did a great job
5.0
Survey completed on
May 01, 2020
Reviewed by Andrea Leeann Payne for Sean Hanzelik
Completed transaction in Apr 2020 in Chattanooga, TN.
Sean is very knowledgeable and efficient at getting a loan to closing.
5.0
Survey completed on
Apr 30, 2020
Reviewed by Paola Franco for William Polack
Completed transaction in Apr 2020 in , .
Mr Polack was great to work with especially during the corona pandemic. He definitely takes the time to explain and provide you with the best solutions to personal situation. I'd highly recommend him.
5.0
Survey
Reviewed by y2kaggie for Rez Esmail
Completed transaction in May 2020 in , .
This was our second purchase of a home, but our first experience in the Dallas area. We were incredibly fortunate to be connected to Rez though our realtor. Rez went above and beyond to get us a great quote and to ensure the purchase process was effortless on our end. Honestly we could not have asked for a better lender, this was an all-around wonderful experience. We emphatically recommend Rez's services to anyone looking for a mortgage loan in the Dallas area. Thank you again Rez!
5.0
Survey completed on
Apr 30, 2020
Reviewed by Arianne Segerman for Mark Powell
Completed transaction in Apr 2020 in Mesa, AZ.
Great communication, quick responses and the team made themselves available all the time. We appreciated the friendly, encouraging and kind tone of all communications, as well as the helpful ways the team made sure our deal got done. Highly recommend!
5.0
Survey completed on
Apr 28, 2020
Reviewed by Steven J Barringer for William Polack
Completed transaction in Apr 2020 in Smyrna, GA.
Bill was great to work with! He was very informative and helpful throughout the whole homebuying process. We were able to close as scheduled even though there were some difficult roadblocks due to the coronavirus and timeline. Thanks Bill!
5.0
Survey completed on
Apr 28, 2020
Reviewed by Chiffon Denise Pope for Aldwin Parks
Completed transaction in Apr 2020 in Augusta, GA.
The communication was the best part. I was informed as to where we were in the process. I was given advice as to how to handle certain situations. Even thou covid delayed some things I was still blessed with a great percentage rate. I would definitely recommend this team to anyone!
5.0
Survey completed on
Apr 26, 2020
Reviewed by Celeste Chua for Nicole Lidester
Completed transaction in Apr 2020 in Avon, IN.
Nicole is great to work with! She maintained communication with me and the buyer throughout the process while exhibiting a high level of professionalism and courtesy to all transaction parties. I would definitely recommend Nicole for your mortgage loan needs.
5.0
Survey completed on
Apr 14, 2020
Reviewed by Marcelo Marchena for Carolina Vergara
Completed transaction in Apr 2020 in Alpharetta, GA.
Fast processing, easy communication , knowledgeable team, very responsive, and AMAZING customer service
5.0
Survey completed on
Apr 24, 2020
Reviewed by Eileen Roelofs for Murrell Sailers
Completed transaction in Apr 2020 in Las Vegas, NV.
Murrell was always on top of things. He got back to me in a proper timely manner whenever I would leave a message usually within minutes or definitely within the hour. He was through and professional. His team doing the paperwork to complete the mortgage made it effortless and easy. I would definitely recommend Murrell Sailers and the team at first option mortgage to anyone looking to refinance or for a first-time mortgage.
4.8
Survey completed on
Apr 28, 2020
Reviewed by Paul Lin for Rob Horan
Completed transaction in Apr 2020 in Franklin, IN.
Good experieince!
5.0
Survey completed on
Apr 28, 2020
Reviewed by Samuel Carter Payne for Sean Hanzelik
Completed transaction in Apr 2020 in Chattanooga, TN.
Sean is detail oriented, stays on top of the process, does things in a very timely manner, and goes to bat for his clients.
4.8
Survey completed on
Apr 28, 2020
Reviewed by Tiffany Jackson for Aldwin Parks
Completed transaction in Apr 2020 in Augusta, GA.
Aldwin works diligently to ensure the best for our clients.
4.2
Survey completed on
Apr 28, 2020
Reviewed by Harold Armstrong for Brandon McDonald
Completed transaction in Apr 2020 in Greenwood, IN.
Very professional and knowledgeable about what was needed for a successful closing.
4.2
Survey completed on
Apr 28, 2020
Reviewed by Jill Armstrong for Brandon McDonald
Completed transaction in Apr 2020 in Greenwood, IN.
Everyone was very professional and always had an answer to any questions quickly.
5.0
Survey completed on
Apr 27, 2020
Reviewed by Mark Hellner for Mark Powell
Completed transaction in Apr 2020 in Mesa, AZ.
Great experience with Mark and his team. Thank you!
5.0
Survey
Reviewed by Amansoor for Rez Esmail
Completed transaction in Apr 2020 in , .
Rez is the best person to work with . Extremely cooperative. Always there to answer all the questions, which makes the process of home buying or refinancing pretty smooth. I will always recommend him to all my family and friends.
5.0
Survey completed on
Apr 18, 2020
Reviewed by Robin Hauge for Murrell Sailers
Completed transaction in Apr 2020 in Las Vegas, NV.
Complete, thorough, and professional!
5.0
Survey completed on
Apr 27, 2020
Reviewed by Matthew Clayton Gray for Jim Steen
Completed transaction in Apr 2020 in Jacksonville, FL.
I am a first time home buyer and Jim was a tremendous help during the process. He's very personable, easy to work with and was there whenever I had a question. I'm very pleased with the experience.
5.0
Survey
Reviewed by ipetrovardh for Rez Esmail
Completed transaction in Apr 2020 in , .
I'm so grateful we were referred to Rez when we were looking into refinancing our mortgage to lower our interest rate and mortgage payment. Rez was so easy to work with, the process was quick and efficient. He went above and beyond to for us and over delivered in every aspect! We were so impressed and greatly recommend him. He really is the Best! Thank you Rez!!!
5.0
Survey completed on
Apr 26, 2020
Reviewed by April D Spurgeon for Joey Birkle
Completed transaction in Apr 2020 in Sheridan, IN.
the whole team
5.0
Survey completed on
Apr 27, 2020
Reviewed by Caleb James Lowery for Amy Rebenar
Completed transaction in Apr 2020 in Goodyear, AZ.
Thanks!
5.0
Survey completed on
Apr 27, 2020
Reviewed by Nicole Navitsky for Philip Aurich
Completed transaction in Apr 2020 in Las Vegas, NV.
Philip and his team were timely and proficient in handling paperwork and questions along the way. They made the process easy and less stressful.
5.0
Survey completed on
Apr 27, 2020
Reviewed by Wilber Lee Cooke II for Scott Neeley
Completed transaction in Apr 2020 in Saint Augustine, FL.
This is the second time I've had Scott help with a loan, great communication and takes the time to explain in detail everything that you will need to know.
5.0
Survey completed on
Apr 27, 2020
Reviewed by Laura Williams for Amy Rebenar
Completed transaction in Apr 2020 in Goodyear, AZ.
Thank you for saving our closing! I am so thrilled with the level of service and response to myself and my clients on Amy’s behalf.
5.0
Survey completed on
Apr 25, 2020
Reviewed by Sean McGinnis for Rob Horan
Completed transaction in Apr 2020 in Greenfield, IN.
Rob made the home buying process painless by connecting all the dots from securing the loan, finding a realtor, and closing the deal. We knew we could reach him at any time, and that he was always working for us with our best interest at heart. We will be referring him to all of our friends and family
5.0
Survey completed on
Apr 25, 2020
Reviewed by Katie Trombley for Ashley Bernardo
Completed transaction in Apr 2020 in Pahrump, NV.
Ashley gave us the best experience ever! Hwr response time is practically immediate, she takes time to explain things for newer home buyers and she was just all around pleasant! Instead of a dull process on the phone she made it a great experience and did more to help than i could begin to explain. Sabe yourself the headache and use this wonderful woman! Thanks Ashley for helping us get our new home!
4.2
Survey completed on
Apr 25, 2020
Reviewed by Clara Kinsey for Carolina Vergara
Completed transaction in Apr 2020 in Lawrenceville, GA.
We closed!!!!
5.0
Survey completed on
Apr 24, 2020
Reviewed by David R McManaway II for Mark Powell
Completed transaction in Apr 2020 in Mesa, AZ.
Mark and his team made the refinance process easy and stress free. Mark was very informative and provided different options to meet our goals.
5.0
Survey completed on
Apr 25, 2020
Reviewed by Julia K Petraitis for Joey Birkle
Completed transaction in Apr 2020 in Westfield, IN.
Joey is always very diligent, timely and thorough. Always a great experience whatever we are working on with him!
4.8
Survey completed on
Apr 25, 2020
Reviewed by Robert Vanhook for Rob Horan
Completed transaction in Apr 2020 in Franklin, IN.
Got it done on time and communication was good
5.0
Survey completed on
Apr 25, 2020
Reviewed by Bret Melton for Scott Neeley
Completed transaction in Apr 2020 in Jacksonville, FL.
I appreciate that Scott is always willing to find a way to help us make a deal work. Whether it's reworking the numbers or explaining new options to the customer.
5.0
Survey completed on
Apr 25, 2020
Reviewed by Felipe Hernandez for Carolina Vergara
Completed transaction in Apr 2020 in Lawrenceville, GA.
The best team
5.0
Survey completed on
Apr 24, 2020
Reviewed by Austin Gossett for Sean Hanzelik
Completed transaction in Apr 2020 in Knoxville, TN.
Quick and easy process
5.0
Survey completed on
Apr 23, 2020
Reviewed by Jeffrey Lee Glover for Mark Powell
Completed transaction in Apr 2020 in Mesa, AZ.
Highly recommend Mark! We refinanced recently and it was one of the easiest things we've done. Thanks again!
5.0
Survey completed on
Apr 24, 2020
Reviewed by Karen Turner for Mark Powell
Completed transaction in Apr 2020 in Mesa, AZ.
Working with Mark made the process of refinancing very easy. He was prompt in his repossess and is knowledgeable in the field. This experience was by far the smoothest we’ve encountered. Thank you!
5.0
Survey completed on
Apr 24, 2020
Reviewed by Bradley L Turner for Mark Powell
Completed transaction in Apr 2020 in Mesa, AZ.
Anytime we would call, Mark would answer and help us out! Mark was prompt in taking action if something needed to be pushed forward! I am thankful for Mark and his ability to deliver on what he promised and for his honesty! He is a great and went to bat for us and got us exactly what we needed! Mark gave us Outstanding service and has a fantastic team!
5.0
Survey completed on
Apr 24, 2020
Reviewed by SUNG H CHOE for John Lee
Completed transaction in Apr 2020 in Dacula, GA.
John Lee made the experience great
5.0
Survey completed on
Apr 24, 2020
Reviewed by Jose Morales for Nicole Lidester
Completed transaction in Mar 2020 in Danville, IN.
Very helpful, great service.
5.0
Survey completed on
Apr 24, 2020
Reviewed by Denny L Smith for Brandon McDonald
Completed transaction in Apr 2020 in Greenwood, IN.
The entire team was helpful, and very nice during these crazy times we experiencing. I've referred the team to three different friends. I hope they take advantage.
5.0
Survey completed on
Apr 24, 2020
Reviewed by Vanessa Vu for Ashley Bernardo
Completed transaction in Apr 2020 in Las Vegas, NV.
Ashley is definitely THE BEST out there! She made my refinance happen like a magical fairy! Thank you so much for being so efficient and helpful! You saved me!
4.3
Survey completed on
Apr 24, 2020
Reviewed by Leah Griffet for Nicole Lidester
Completed transaction in Apr 2020 in Fishers, IN.
Nicole was very responsive and willing to answer questions.
5.0
Survey completed on
Apr 24, 2020
Reviewed by Kelly Hemphill for David McEntee
Completed transaction in Apr 2020 in Jefferson, GA.
David was fantastic to work with.
5.0
Survey completed on
Apr 24, 2020
Reviewed by Ashley Roberson for Jeff Scott
Completed transaction in Apr 2020 in Stone Mountain, GA.
When I say there were road blocks every direction I turned while trying to close, Jeff didn’t give up. He literally fought all the way until a few hours before closing to get everything taken care of. COVID 19 thought I was defeated! Thank you Jeff. I am so grateful and can’t wait to finish moving into my first home!
5.0
Survey completed on
Apr 24, 2020
Reviewed by Raheem Punjani for Kashif Tajani
Completed transaction in Apr 2020 in Atlanta, GA.
Kashif was very helpful in making the loan process as stress free as possible. He made sure we had all the proper paperwork and in the end he got the job done without any delay.
4.8
Survey completed on
Apr 13, 2020
Reviewed by Jennifer Duncan / Katie Lambert for Mark Powell
Completed transaction in Mar 2020 in Apache Junction, AZ.
Mark is a great guy, great at what he does, and cares deeply for our wonderful neighborhood. Everything went smooth in our transaction and the buyer is a happy camper!
5.0
Survey completed on
Apr 22, 2020
Reviewed by Kimberly Ann Bessey for Mark Powell
Completed transaction in Apr 2020 in Mesa, AZ.
It was great working with you Mark!! Everything went very smoothly. Thank You
5.0
Survey completed on
Apr 23, 2020
Reviewed by Marie Fiore for Murrell Sailers
Completed transaction in Apr 2020 in Las Vegas, NV.
Murrell is very Responsive and knowledgeable
5.0
Survey completed on
Apr 23, 2020
Reviewed by Steven Michael Rzyski for Nicole Lidester
Completed transaction in Apr 2020 in Avon, IN.
Nicole was very friendly and professional. She answered all my questions about the lending process for buying a house, kept an open line of communication, and was able to work with me and my off work schedule.
5.0
Survey completed on
Apr 23, 2020
Reviewed by Constance Ann Mulleneaux for George Wegmann
Completed transaction in Apr 2020 in San Tan Valley, AZ.
George and his staff were fast and provided great help and information. I would use them again.
5.0
Survey completed on
Apr 23, 2020
Reviewed by Edward Fiore for Murrell Sailers
Completed transaction in Apr 2020 in Las Vegas, NV.
Another great experience with Murrell.
4.2
Survey completed on
Apr 23, 2020
Reviewed by Laura Elizabeth Hanson for Xavier Pendergrass
Completed transaction in Apr 2020 in Westminster, CO.
Xavier was easy to work with, quick to respond and informative.
5.0
Survey completed on
Apr 20, 2020
Reviewed by Raphael Donzel Wiley for Carolina Vergara
Completed transaction in Apr 2020 in Stockbridge, GA.
Carolina did a great job in explaining the process from the very 1st phone call until the end. Her customer service was great and her team was helpful also.
5.0
Survey completed on
Apr 22, 2020
Reviewed by Nicole C Denton for Mark Powell
Completed transaction in Apr 2020 in Mesa, AZ.
Easiest re-fi we've done! It was so fast, and we felt informed every step of the way.
5.0
Survey completed on
Apr 21, 2020
Reviewed by Nora J Mahorney for Dustan Ingram
Completed transaction in Apr 2020 in Greenwood, IN.
5.0
Survey completed on
Apr 18, 2020
Reviewed by Maria Williams for Mark Powell
Completed transaction in Apr 2020 in Mesa, AZ.
Mark is very knowledgable, hard working, and trustworthy. He will always be my go to lender!
5.0
Survey completed on
Apr 22, 2020
Reviewed by Deborah Dunlap for Carolina Vergara
Completed transaction in Apr 2020 in Bethlehem, GA.
Carolina really knows how to take care of Buyers and their agents. Thank you for your professional experience and your great customer care!
5.0
Survey completed on
Apr 22, 2020
Reviewed by Nannette M McEntee for David McEntee
Completed transaction in Apr 2020 in Snellville, GA.
David was very knowledgeable about the process and answered any questions we had quickly and professionally. It was a pleasure doing business with him!
5.0
Survey completed on
Apr 22, 2020
Reviewed by Lindsey Hellner for Mark Powell
Completed transaction in Apr 2020 in Mesa, AZ.
Mark is a terrific guy, he is honest and professional. He made our transaction very easy and smooth. Highly recommended!
5.0
Survey completed on
Apr 19, 2020
Reviewed by Megan Woodard for Reed Owens
Completed transaction in Apr 2020 in Carmel, IN.
Reed was incredibly awesome to work with! Great speedy service! He made sure to communicate well with our broker, title company and all parties involved to make sure all of our timelines were met very easily! Highly recommend!! You won’t find anyone better!
5.0
Survey completed on
Apr 22, 2020
Reviewed by Jason S Schaefer for Philip Aurich
Completed transaction in Apr 2020 in Henderson, NV.
I worked with Nikki and Phil for my refi. Communication was excellent and explanation of questions I had were a plus too, even when I needed them explained to me a second or third time! Will definitely recommend them to my family, friends and Clients looking to get a loan to purchase a home.
5.0
Survey completed on
Apr 22, 2020
Reviewed by Rosa Maria Jaime Munoz for Carolina Vergara
Completed transaction in Apr 2020 in Bethlehem, GA.
I realy like the attencion. And how everything was explained even some time went we are confused. How everything work between my lender. I am glad i choose First Option Mortgage..
5.0
Survey completed on
Apr 22, 2020
Reviewed by Jordan E Petraitis for Joey Birkle
Completed transaction in Apr 2020 in Westfield, IN.
We have now used Joey and his team for a mortgage and refinance within a 12-month period and through both experiences, he and his team have been fantastic. The level of communication throughout the process is as good as it can possibly be and Joey truly makes the complex process easy to understand. I'd recommend Joey to anyone looking!
4.5
Survey completed on
Apr 22, 2020
Reviewed by Shane Wesley Hefner for Jim Steen
Completed transaction in Apr 2020 in Flagler Beach, FL.
Jim was fantastic, I have gone through a couple diffrent mortgage guys and Jim just handles what no one else could do. Thanks Jim your worth is justified, every penny .
5.0
Survey completed on
Apr 21, 2020
Reviewed by Keith Bain for Joey Birkle
Completed transaction in Apr 2020 in New Palestine, IN.
Joey gave us a very thorough explanation of the process and he and his team provided great follow-up all the way through.
5.0
Survey completed on
Apr 21, 2020
Reviewed by Angie Diana Smith for Aldwin Parks
Completed transaction in Apr 2020 in Fairburn, GA.
Very professional team. I enjoyed every aspect of my experience.
4.7
Survey completed on
Apr 21, 2020
Reviewed by Diana Velasco for Mara Prestes
Completed transaction in Apr 2020 in Upatoi, GA.
Excelente
5.0
Survey completed on
Apr 21, 2020
Reviewed by Briana M Osborne for Joey Birkle
Completed transaction in Apr 2020 in Scottsburg, IN.
As the selling Realtor of a transaction, Joey was very prompt with all communications and took the time to explain and elaborate on any questions I had!
5.0
Survey completed on
Apr 21, 2020
Reviewed by Vileine Wilson for Jeff Scott
Completed transaction in Apr 2020 in Stone Mountain, GA.
Jeff wok till the last minute until the deal Closed. Thank you
5.0
Survey completed on
Apr 21, 2020
Reviewed by Daniel Brent England for Joey Birkle
Completed transaction in Apr 2020 in Fishers, IN.
Joey was great - he did everything we asked him to do and was quick to respond to any questions. He gave us great advice and made the process as easy as possible.
5.0
Survey completed on
Apr 21, 2020
Reviewed by MARIA E MORENO for Karina Mejia
Completed transaction in Apr 2020 in Woodstock, GA.
Fue excelente por que me ayudó en todo el proceso, pude contar con ella para resolver todas mis inquietudes, siempre co testa de manera rápida y tiene una solución a todo es una gran profesional mil gracias 😊
5.0
Survey completed on
Apr 20, 2020
Reviewed by Karen E Harrell for Alex Rodriguez
Completed transaction in Apr 2020 in Dewey, AZ.
This is the second time we have used Alex for our mortgage needs and both times we have said how easy him and his team make the process, and how much we trust them. Always, fast, easy and non-stressful--unlike some mortgage companies we have used in the past. Will NEVER go anywhere else for our mortgage needs. Thank you guys!
5.0
Survey completed on
Apr 20, 2020
Reviewed by Jacqueline S Soule for George Wegmann
Completed transaction in Apr 2020 in Phoenix, AZ.
Everyone you work with cares about your experience. This was my second experience with George and his team and I would do it again.
5.0
Survey completed on
Apr 18, 2020
Reviewed by Jason G Findley for Joey Birkle
Completed transaction in Apr 2020 in Scottsburg, IN.
Joey and his team help with every aspect of the process. They make it so easy.
5.0
Survey completed on
Apr 18, 2020
Reviewed by Michelle Aguirre for Josef Lee
Completed transaction in Apr 2020 in Indianapolis, IN.
Excellent communication. Thank you!
5.0
Survey completed on
Apr 18, 2020
Reviewed by Debra Washington for Carolina Vergara
Completed transaction in Apr 2020 in Lawrenceville, GA.
Fast, pleasant and efficient in every way!!! Highly recommend!!!! Stellar service.
5.0
Survey completed on
Apr 18, 2020
Reviewed by Myrna Mack for Carolina Vergara
Completed transaction in Apr 2020 in Lawrenceville, GA.
Good job!
5.0
Survey completed on
Apr 18, 2020
Reviewed by Kera Helms for Jeff Scott
Completed transaction in Apr 2020 in Buford, GA.
Jeff is a fantastic loan officer! Knowledgeable, personable, and great work ethic! Highly recommend for any lending needs!
5.0
Survey completed on
Apr 18, 2020
Reviewed by Miguel Romero for Carolina Vergara
Completed transaction in Apr 2020 in Lawrenceville, GA.
Disponibilidad en todo momento, amplia explicación de nuestras dudas y preguntas . Atención, cordialidad , y mucha paciencia . Y una agradable persona, a pesar de que solo la conocí por teléfono debido a esta situación que estamos pasando por el virus. Nos sentimos muy satisfechos con su asesoría en el proceso de la compra de nuestra casa . 😀 Thank you so much Carolina 😘
5.0
Survey completed on
Apr 16, 2020
Reviewed by Jason A Moore for Clark Sigmund
Completed transaction in Apr 2020 in Martinsville, IN.
Clark is thorough and is concerned with the client, not just trying to close a loan. Knowledgeable and personable.
5.0
Survey completed on
Apr 17, 2020
Reviewed by David Marino for Mark Powell
Completed transaction in Apr 2020 in Mesa, AZ.
Great job
5.0
Survey completed on
Apr 17, 2020
Reviewed by Anwarali Rupani for Kashif Tajani
Completed transaction in Apr 2020 in Lilburn, GA.
Kashif was very responsive and was very knowledgeable about the gift of equity concept. He remained patient and was very quick to send various scenarios. He was also able to discount closing costs via credit based on quote from another company. It was overall a very pleasant and smooth experience.
5.0
Survey completed on
Apr 17, 2020
Reviewed by Leandro S Heredia for Mara Prestes
Completed transaction in Apr 2020 in Acworth, GA.
Everything was very fast and I had a great assistance from Mara Prestes
5.0
Survey completed on
Apr 17, 2020
Reviewed by Elizabeth B Eichorst for Rob Johnson
Completed transaction in Apr 2020 in Chamblee, GA.
Always prompt replies, always forthright. That is what you need from a lender!
5.0
Survey completed on
Apr 17, 2020
Reviewed by Rose Marie Nicholas for George Wegmann
Completed transaction in Apr 2020 in Florence, AZ.
George Wegmann and his team stepped up when the other mortgage company backed out and was able to get my client approved in record time. He kept us updated and moved smoothly through the entire transaction. I will be using them again for their fantastic service!
5.0
Survey completed on
Apr 17, 2020
Reviewed by Robert Allan Crunk for George Wegmann
Completed transaction in Apr 2020 in Florence, AZ.
Just when I thought I would not get financing for my house,, My 1st Option took over and made my dream come true. They also made it possible for me to complete the process while using my phone, thankfully they were patient and understanding.
5.0
Survey completed on
Apr 17, 2020
Reviewed by Syed Usman Ali for William Polack
Completed transaction in Apr 2020 in Loganville, GA.
Mr William polack was a great help to reference my house. I will definitely recommend him to others.
5.0
Survey completed on
Apr 17, 2020
Reviewed by Michael Nelson for Murrell Sailers
Completed transaction in Apr 2020 in Henderson, NV.
Murrell was very helpful and extremely patient, especially during this crazy COVID 19 period
5.0
Survey completed on
Apr 17, 2020
Reviewed by Theresa Bruno Wegmann for George Wegmann
Completed transaction in Apr 2020 in Goodyear, AZ.
George and his whole team were very efficient timely and knowledgeable and very pleasant to work with.
5.0
Survey completed on
Apr 17, 2020
Reviewed by W Kyle Haren for Sean Hanzelik
Completed transaction in Apr 2020 in Chattanooga, TN.
We wouldn't have gotten the best mortgage rate without Sean's knowledge and experience. He guided us with patience and made sure we were in the best possible position.
4.8
Survey completed on
Apr 16, 2020
Reviewed by Elena Burgos Romero for George Wegmann
Completed transaction in Apr 2020 in Dewey, AZ.
Pls do not include personal information.
5.0
Survey completed on
Apr 16, 2020
Reviewed by Brian Maire for Reed Owens
Completed transaction in Apr 2020 in Carmel, IN.
Excellent communication with zero hiccups/holdups all the way through. Great experience.
5.0
Survey completed on
Apr 14, 2020
Reviewed by Martina Cepeda for Carolina Vergara
Completed transaction in Apr 2020 in Gainesville, GA.
Exelente
5.0
Survey completed on
Apr 14, 2020
Reviewed by Tyler Rose for Ronald Morgan
Completed transaction in Apr 2020 in Jacksonville, FL.
Ronnie was extremely knowledgeable and responsive. The guy would pick up my call on the second ring! Awesome! We really enjoyed working with him and are referring him out to your friends.
5.0
Survey completed on
Apr 09, 2020
Reviewed by Ana Elisa Garcia Velez for Jim Steen
Completed transaction in Apr 2020 in Jacksonville, FL.
Excellent service and communication, gets things done quickly!
4.8
Survey completed on
Apr 15, 2020
Reviewed by Robert Allen Madison Jr for Jeff Scott
Completed transaction in Apr 2020 in Buford, GA.
Great communication
5.0
Survey completed on
Apr 15, 2020
Reviewed by Behzad Ghotbi Mehdiabadi for Kashif Tajani
Completed transaction in Apr 2020 in Suwanee, GA.
Highly recommended.
5.0
Survey completed on
Apr 13, 2020
Reviewed by Monica Zabel for Mark Powell
Completed transaction in Feb 2020 in QUEEN CREEK, AZ.
Mark was always available to answer any questions we had regarding our new home purchase. Thanks for all your help.
5.0
Survey completed on
Apr 14, 2020
Reviewed by Christopher Isar for Murrell Sailers
Completed transaction in Apr 2020 in Las Vegas, NV.
Easy to work with and knows his stuff. Thank you!
5.0
Survey completed on
Apr 14, 2020
Reviewed by Derrick Johnson for Josef Lee
Completed transaction in Apr 2020 in Indianapolis, IN.
Josef Lee was professional, he showed he had the experience to perform the job, easy to reach when I needed a question answered and loan was completed timely.
5.0
Survey completed on
Apr 14, 2020
Reviewed by Timothy Michael Bucci for Aaron Schwamberg
Completed transaction in Apr 2020 in North Las Vegas, NV.
Aaron was able to complete my loan with the barest minimum of input on my part. He also kept me well informed and he showed himself to obviously be very knowledgeable during our conversations. He had the VA loan ready faster than anyone I had ever seen, EVER. Finally, he did something that was so far above and beyond that the word "Great" does not begin to cover, Because the mortgage markets were in turmoil related to the pandemic, he ended up paying a point himself. Great guy!
5.0
Survey completed on
Apr 14, 2020
Reviewed by Kristin Dettor for Mark Powell
Completed transaction in Apr 2020 in Mesa, AZ.
Mark was very knowledgeable, he kept us informed every step of the process. This was our first time refinancing and he received many texts and phone calls from me talking me through and explained everything question we had. We would definitely recommend him to others looking to refi.
5.0
Survey completed on
Apr 14, 2020
Reviewed by Francisco Camarillo Mejia for Carolina Vergara
Completed transaction in Apr 2020 in Buford, GA.
Su manera de comunicarse y explicar detalladamente cada paso
5.0
Survey completed on
Apr 13, 2020
Reviewed by Denise C Chang for Mark Powell
Completed transaction in Apr 2020 in Mesa, AZ.
No matter how many questions I had for Mark, he always got back to me and my husband in a timely manner with all questions answered! He also steered us away from anything that would negatively impact our interest. We have already recommended Mark to our friends and will continue to do so. Thank you so much Mark for you help through this process!!
5.0
Survey completed on
Apr 06, 2020
Reviewed by Brian Edwin Cox for Mark Powell
Completed transaction in Apr 2020 in Mesa, AZ.
.
5.0
Survey completed on
Mar 26, 2020
Reviewed by Zol Harvey III for Ashley Bernardo
Completed transaction in Mar 2020 in Las Vegas, NV.
Ashley is always on top of things. I sincerely feel like she has my best interest and doesn't allow for the process to be overwhelming. I am extremely thankful for her time and effort.
5.0
Survey completed on
Apr 10, 2020
Reviewed by Luis E Varela for William Polack
Completed transaction in Apr 2020 in Lawrenceville, GA.
Good and efficient communication all throughout the process. Great APR Rate. My process was easy. Well recommended to anyone.
5.0
Survey completed on
Apr 12, 2020
Reviewed by Barbara Simon for Aaron Schwamberg
Completed transaction in Apr 2020 in Las Vegas, NV.
Aaron was very caring... this out of state move was trying for me making this big change at 64 was difficult.... Aaron keep me posted on everything... he showed true concern especially in our day and time were that good old fashion customer service has left the planet... we need more concerned people like him in all industries Thanks...
5.0
Survey completed on
Apr 12, 2020
Reviewed by Jose A Zavala Rodriguez for Steve Feliciano
Completed transaction in Apr 2020 in Gainesville, GA.
Muy buen servicio y excelente trato te buscan todas las opciones y te dan la mejor... 100👌
5.0
Survey completed on
Apr 11, 2020
Reviewed by Hinaben Patel for Kashif Tajani
Completed transaction in Apr 2020 in Lilburn, GA.
I am actually so much thankful to all the people who helped process all this and I am truly happy to own this house. And it was just the best first experience for me. Thank you!
5.0
Survey completed on
Apr 11, 2020
Reviewed by Hineshkumar Patel for Kashif Tajani
Completed transaction in Apr 2020 in Lilburn, GA.
It was a great experience with all the people while all this process and it truly made me happy. It all went smoothly and it was just the best experience in my first time. Thank you
5.0
Survey completed on
Apr 11, 2020
Reviewed by Wanchai Ruepha for Clark Sigmund
Completed transaction in Apr 2020 in Indianapolis, IN.
Clark is very knowledgeable, professional and passionate at what he does. My first time home buying experience was great and went so well. I’m so glad Clark was the guy helped me with from the beginning until closing. I would definitely recommend anybody for the best home buying experience.
5.0
Survey completed on
Apr 11, 2020
Reviewed by Angela A Moss for Josef Lee
Completed transaction in Apr 2020 in Indianapolis, IN.
They were very thorough and answered any questions that I had during the process of getting a loan for my house. The team was very good and received excellent service. I would recommend them to my family and friends. Thank you for making this a smooth process!
5.0
Survey completed on
Apr 11, 2020
Reviewed by Shelly M Ives for Brandon McDonald
Completed transaction in Apr 2020 in Indianapolis, IN.
Everyone at First Option Mortgage has been wonderful through the entire process. Information was presented clearly. All my questions were answered promptly and I was treated very kindly. I will definitely be sharing my home buying experience.
5.0
Survey completed on
Apr 10, 2020
Reviewed by Susan M Kane for Jim Steen
Completed transaction in Apr 2020 in Jacksonville Beach, FL.
Jim gave me great advice and was very accessible when I had questions!
5.0
Survey completed on
Apr 10, 2020
Reviewed by Yolanda Clemons for George Wegmann
Completed transaction in Apr 2020 in Phoenix, AZ.
My deal was not easy. George came in and saved my deal. We had many many obstacles that came up during this time. But George and his team kept on it, communicating with me and my client. They successfully brought us over the finish line. I am so glad that George was willing to step in and help us. Thank you George.
5.0
Survey completed on
Apr 10, 2020
Reviewed by Cassandra Miller for Murrell Sailers
Completed transaction in Apr 2020 in Las Vegas, NV.
Murrell and his team have been fantastic. We are first time home buyers and they made this experience as easy and pleasant as possible. We opened escrow on March 12, 2020, 5 days before the coronavirus shut down. Even working from home, they were sure to make this a seamless experience. Murrell was available for any questions I had and kept me updated as to where we were in the process every step of the way. They are very knowledgeable. They got me a great rate and down payment assistance!
5.0
Survey completed on
Apr 10, 2020
Reviewed by Sherri Lynne McMahon for Philip Aurich
Completed transaction in Apr 2020 in Las Vegas, NV.
The whole process from beginning to end was seamless and painless! Phil and his team were so informative and helpful, especially Nikki who happily answered all my various questions along the way! Except for signing the the final documents, the whole process was online, which saved me so much time with my busy schedule. I’m so thankful they were able to consolidate all my debt into my refinance package, a huge weight has been lifted during these stressful times! Thanks again for everything!
5.0
Survey completed on
Apr 10, 2020
Reviewed by Anita Ellis for Dustan Ingram
Completed transaction in Apr 2020 in Plainfield, IN.
We have used Dustan Ingram for our past 4 mortgages and I will use no one else. I trust him completely and he makes the entire process easy for us.
5.0
Survey completed on
Apr 10, 2020
Reviewed by Devin Gray for Dustan Ingram
Completed transaction in Apr 2020 in Avon, IN.
He seems to truly care.
5.0
Survey
Reviewed by wanchairuepha for Clark Sigmund
Completed transaction in Apr 2020 in , .
Clark is very knowledgeable and professional and I had the best first time home buying experience. He helps me through all the steps and make me feel very comfortable with all the process. I would definitely recommend anybody come across looking to buy a house. Five stars all the way.
5.0
Survey completed on
Apr 09, 2020
Reviewed by Franco Damian Munoz for David McEntee
Completed transaction in Apr 2020 in Gainesville, GA.
David was friendly and able to keep in contact with me in spite of my unusual work hours. Plenty of communication via email and text kept me in the know even after he'd gone home. Real guy who cut straight through the nonsense and spoke to me like we'd known each other before.
5.0
Survey completed on
Apr 09, 2020
Reviewed by Ericka D Stiles for Brandon McDonald
Completed transaction in Apr 2020 in Greenwood, IN.
The process was simple and straight forward. Brandon was very communicative and was helpful to me in navigating the entire process of refinancing.
5.0
Survey completed on
Apr 09, 2020
Reviewed by Heather McDaniel for Brandon McDonald
Completed transaction in Apr 2020 in Noblesville, IN.
Brandon kept me up to date with what would be happening next. If I had any questions he answered them right away.
5.0
Survey completed on
Apr 09, 2020
Reviewed by Jonathan Scott Llewellyn for Amy Rebenar
Completed transaction in Apr 2020 in Phoenix, AZ.
Amy was always there to answer any of the questions I had. The process with her was very easy. I have already recommended her to family and friends.
5.0
Survey completed on
Apr 09, 2020
Reviewed by Maria Magdalena Tharp for Steve Feliciano
Completed transaction in Apr 2020 in Gainesville, GA.
Steve is always taking good care of buyers, providing valuable advise and information. His professionalism, expertise, reliability, affability is warranty of a great experience. Thank you.
5.0
Survey completed on
Apr 09, 2020
Reviewed by Robert A. Mone for Rob Johnson
Completed transaction in Apr 2020 in Decatur, GA.
5.0
Survey completed on
Apr 09, 2020
Reviewed by Megan E Swedlund for Joey Birkle
Completed transaction in Apr 2020 in Saint Paul, IN.
Joey was patient and listened to what we wanted out of the experience.
5.0
Survey completed on
Apr 08, 2020
Reviewed by Andrew Thomas Roberts for Scott Neeley
Completed transaction in Mar 2020 in Jacksonville, FL.
We are on our 4tn loan with Scott, wouldn’t use anyone else!
4.2
Survey completed on
Apr 08, 2020
Reviewed by Mitchell Bishop Lafer for Scott Neeley
Completed transaction in Nov 2019 in Jacksonville, FL.
Thumbs up
5.0
Survey completed on
Apr 08, 2020
Reviewed by William D Wilson Jr. for Nick Gruen
Completed transaction in Apr 2020 in Green Cove Springs, FL.
Very professional
5.0
Survey completed on
Apr 07, 2020
Reviewed by Miracle L Manyfield for Josef Lee
Completed transaction in Apr 2020 in Indianapolis, IN.
Josef and his team are extremely knowledgeable. They're always willing to provide a helping hand. They've made my home buying process easy and stress free. Thank you.
5.0
Survey completed on
Apr 07, 2020
Reviewed by Sean Daniels for Clark Sigmund
Completed transaction in Apr 2020 in Indianapolis, IN.
Clark always goes above and beyond for all my clients. He never clocks out and gets the job done!!!!
5.0
Survey completed on
Apr 07, 2020
Reviewed by Luce Aimon-William for Josef Lee
Completed transaction in Apr 2020 in Indianapolis, IN.
worked hard to get the job done
5.0
Survey completed on
Apr 07, 2020
Reviewed by Nhyla Patricia Green for Jeff Scott
Completed transaction in Apr 2020 in Douglasville, GA.
We got everything done so fast
5.0
Survey completed on
Apr 07, 2020
Reviewed by Jontray M Elliott for Joey Birkle
Completed transaction in Apr 2020 in Logansport, IN.
The communication
5.0
Survey completed on
Apr 06, 2020
Reviewed by Cindy Corona for Jeff Scott
Completed transaction in Apr 2020 in Woodstock, GA.
Jeff Scott and his team at First Option took a client's loan from mortgage application to clear to close in under 9 days...that is AMAZING! Communication ws excellent and the fact that this loan closed on time and in the middle of this COVID-19 crisis was phenomenal! As a Realtor with many transactions and sales I can honestly say that Jeff and his team have earned a place on my preferred lender list! THANK YOU! Cindy Corona, Realtor Maximum One Greater Atlanta Realtors
5.0
Survey completed on
Apr 06, 2020
Reviewed by Spencer Rodimel for Dustan Ingram
Completed transaction in Apr 2020 in Greenwood, IN.
Dustin and his team did everything they could in great time and had awesome communication the whole time. Dustin, even at a sports game, took the time to do a quick number crunch for us and get right back to us! Thankyou for everything!
5.0
Survey completed on
Apr 06, 2020
Reviewed by Edith Callahan for Alex Rodriguez
Completed transaction in Apr 2020 in Maricopa, AZ.
Alex was the best! Helped my client get her credit where she needed to qualify, was there every step of the way. Closed in 3 weeks. Amazing!
5.0
Survey completed on
Apr 06, 2020
Reviewed by Melvin Besares for Kashif Tajani
Completed transaction in Apr 2020 in Buford, GA.
Easy to work with! Excellent programs
4.2
Survey completed on
Apr 06, 2020
Reviewed by Derrick Walker for Rob Johnson
Completed transaction in Apr 2020 in Thomaston, GA.
Stay informed about the process
5.0
Survey completed on
Apr 06, 2020
Reviewed by Michael B Parrott for Jeff Scott
Completed transaction in Apr 2020 in Woodstock, GA.
Jeff is incredibly friendly and personable. He was super easy to work with and had excellent communication with us at all times. We had a very easy and pain free experience. We will definitely have Jeff help us in the future and we highly recommend him.
5.0
Survey completed on
Apr 04, 2020
Reviewed by Jack B Liddle for Clark Sigmund
Completed transaction in Apr 2020 in Indianapolis, IN.
Smooth and easy the whole experience was quick and simple for us
5.0
Survey completed on
Apr 03, 2020
Reviewed by Richard T Eberle Jr for Jeff Scott
Completed transaction in Mar 2020 in Lawrenceville, GA.
Jeff has always looked out for my best interests, no pun intended. Jeff wrote my original loan and this is my second refi with Jeff. I have recommended Jeff to several friends and will continue to do so.
5.0
Survey completed on
Apr 05, 2020
Reviewed by Susan Hardy for Rez Esmail
Completed transaction in Apr 2020 in Frisco, TX.
Rez was really terrific. With a tight timeline and with us having long work schedules, he was still fast, efficient, and patient. He helped us work through a postponed closing and made sure we felt comfortable every step of the way. Thanks Rez!!!!
4.8
Survey completed on
Mar 31, 2020
Reviewed by Amy Wegner for Rez Esmail
Completed transaction in Mar 2020 in Austin, TX.
While no transaction is perfect, Rez did an excellent job of responding and taking action when necessary. Rez, communicates directly, concisely, and quickly. We never had to wait for a response. I have added Rez to my referral list of reliable lender's.
5.0
Survey completed on
Apr 04, 2020
Reviewed by Shiranda Robinson for Josef Lee
Completed transaction in Mar 2020 in Indianapolis, IN.
Had a great experience with Josef Lee! His expertise and patience definitely helped getting to closing much easier & less stressful! Thanks Josef!
5.0
Survey completed on
Apr 03, 2020
Reviewed by Susana Zarate for Kashif Tajani
Completed transaction in Apr 2020 in Buford, GA.
I wanted to thank Kashif for his great work with us. We are for ever great full for his hard work and dedication. He was very helpful and also very patient and kind. He helped make every step of the way a very smooth one and we will hopefully be working together in the future. Susana Zarate
5.0
Survey completed on
Apr 03, 2020
Reviewed by Brenda Isela Vega for Kashif Tajani
Completed transaction in Apr 2020 in Buford, GA.
Kash was extremely professional. The process took less than I expected, but even like that he was patient with us. I’ll be sure to hire him again for our next purchase. Thank you kash!
5.0
Survey completed on
Apr 04, 2020
Reviewed by Kimberly S Liddle for Clark Sigmund
Completed transaction in Apr 2020 in Indianapolis, IN.
Just all over a great experience
5.0
Survey completed on
Apr 03, 2020
Reviewed by Ashley Rodimel for Dustan Ingram
Completed transaction in Apr 2020 in Greenwood, IN.
Dustin and his team made purchasing our hone a breeze! We went through him on the purchase of our first home five years ago and there was no way we weren’t going with him again !! If you are purchasing a home, Dustin is your guy!!
5.0
Survey completed on
Apr 03, 2020
Reviewed by Arthur O Williams for Sean Hanzelik
Completed transaction in Mar 2020 in Ooltewah, TN.
Quality of personal interaction and attentiveness to service.
4.5
Survey completed on
Apr 03, 2020
Reviewed by Jonathan Davila for Jeff Scott
Completed transaction in Mar 2020 in Kennesaw, GA.
Timely closing...even with everything going on in the world today.
5.0
Survey completed on
Apr 03, 2020
Reviewed by Jourdyn Wigg for Alex Rodriguez
Completed transaction in Apr 2020 in Maricopa, AZ.
Alex was great to work with. He described things to me I didn't understand and took his time explaining. He was able to get things done fast and professional.
5.0
Survey completed on
Apr 03, 2020
Reviewed by Carol Oldfield for Ashley Bernardo
Completed transaction in Apr 2020 in Henderson, NV.
I appreciate all the hard work and commitment to getting the house closed when dealing with a difficult situation.
4.5
Survey completed on
Apr 03, 2020
Reviewed by Jose Anico for Carolina Vergara
Completed transaction in Mar 2020 in Lawrenceville, GA.
Great experience and smooth transaction.
5.0
Survey completed on
Mar 24, 2020
Reviewed by Sharla Snyder for Joey Birkle
Completed transaction in Mar 2020 in Noblesville, IN.
Joey is extremely dedicated, helpful and responsive! Customer service is jus #1 priority, and it definitely shows.
5.0
Survey completed on
Apr 02, 2020
Reviewed by Matthew Huber for Clark Sigmund
Completed transaction in Apr 2020 in Fishers, IN.
I like that Clark works with a budget and he isn’t in it just to make a deal. He forms a friendship that is valuable and is willing to help out when questions arise.
5.0
Survey completed on
Mar 31, 2020
Reviewed by Lori M Hultquist for John Lee
Completed transaction in Mar 2020 in Oakwood, GA.
Great Experience
5.0
Survey completed on
Mar 31, 2020
Reviewed by MANUEL J GIRALDO MESEN for John Lee
Completed transaction in Mar 2020 in Oakwood, GA.
La buena comunicacion
5.0
Survey completed on
Apr 01, 2020
Reviewed by Lonnie Anderson for Kashif Tajani
Completed transaction in Mar 2020 in Hampton, GA.
Kashif is great to work with. I really appreciate him.
5.0
Survey completed on
Apr 01, 2020
Reviewed by Raymond Burgos for Karina Mejia
Completed transaction in Mar 2020 in Lawrenceville, GA.
The advise and care taken to make sure the process was seamless.
5.0
Survey completed on
Apr 01, 2020
Reviewed by Carlos M Varon for Carolina Vergara
Completed transaction in Mar 2020 in Buford, GA.
Great communication through the entire process.
5.0
Survey completed on
Apr 01, 2020
Reviewed by Raheel A Gill for Kashif Tajani
Completed transaction in Mar 2020 in Hampton, GA.
Great person to deal.. thank you for your help.
5.0
Survey completed on
Apr 01, 2020
Reviewed by Michael C Cassman for Jim Steen
Completed transaction in Apr 2020 in Fleming Island, FL.
The communication and ease of paperwork and e signing, I work a lot of hours and being able to do this with very little down time is everything for me. Jim was very responsive and met my goals. I would recommend First Option Mortgage to my family and friends. thanks
5.0
Survey
Reviewed by Gerry for Rez Esmail
Completed transaction in Mar 2020 in , .
Rez was awesome throughout our entire refi -- transparent, communicative, and knowledgeable. He was quick to answer questions and explain us through the different requirements. Due to the COVID-19 situation, he was able to send a mobile notary to our home to facilitate the signing of paperwork to make for a smooth closing. I would recommend him to anyone looking to refi or for a mortgage on a new home.
5.0
Survey
Reviewed by Matt H for Clark Sigmund
Completed transaction in Apr 2020 in , .
Clark isn’t like other loan officers. He forms a friendship that I am glad to have beyond buying a house. He is straight up and honest about how YOU want it done. He works with a budget and let’s you know if you’re going too fast or are in over your head. Thank you Clark!
5.0
Survey completed on
Mar 31, 2020
Reviewed by LaCama LaDon Payne for Aldwin Parks
Completed transaction in Mar 2020 in Grovetown, GA.
Very professional and thorough. Communication and clarity is vital to home buying and their team of experts Vanessa and Aldin were the epitome of great business practices. I’d highly recommend them.
5.0
Survey completed on
Mar 31, 2020
Reviewed by Yolanda Shepard for Aaron Schwamberg
Completed transaction in Mar 2020 in Las Vegas, NV.
Aaron listened to my goals and needs while I was looking to purchase, and that is rare. He was available to answer all of my questions, and although everything could have been handled electronically he asked to also meet me in person ☺. I would recommend Aaron to anyone.
5.0
Survey completed on
Mar 31, 2020
Reviewed by Colton T Lyon for Brandon McDonald
Completed transaction in Mar 2020 in Muncie, IN.
My wife and I bought a house during a time where a lot of people were not sure what was going on. During a global pandemic Jarad, Brandon, and Brad stepped up and helped us wade through a seemingly unwindable battle, and still close on time. A time that was filled with anxiety and stress, these guys guided us through the process like nothing was going on, and we can’t thank them enough. One day we will be able to tell our kids we bought a house during a global pandemic while being unemployed.
5.0
Survey completed on
Mar 31, 2020
Reviewed by Stephanie R Ingram for Brandon McDonald
Completed transaction in Mar 2020 in Zionsville, IN.
This was the easiest refi we've ever done. the use of technology made the process very efficient and we signed the final paperwork at home. Would highly recommend Brandon and First Option Mortgage.
5.0
Survey completed on
Mar 31, 2020
Reviewed by Ernesto Jose Cordero Rodriguez for John Lee
Completed transaction in Mar 2020 in Oakwood, GA.
A very excellent team work! Very good communication and everything on time
5.0
Survey completed on
Mar 31, 2020
Reviewed by Eliane C Naliati for Carolina Vergara
Completed transaction in Mar 2020 in Alpharetta, GA.
The process was fast and simple and the communication was peaceful! I felt supported ! Thank you so much!
4.7
Survey completed on
Mar 31, 2020
Reviewed by Jessica D Martin for Aldwin Parks
Completed transaction in Mar 2020 in Columbia, SC.
Loved the process from start to finish, his team kept the communication open and constant letting me know where we were in the process. Even when I felt anxious about things he and his team were very reassuring of the outcome. Smooth process. Thanks!
5.0
Survey completed on
Mar 31, 2020
Reviewed by Stephan R Brinker for Joey Birkle
Completed transaction in Mar 2020 in Peru, IN.
Couldn't have asked for a better lender and support thru the process of getting my new home!
5.0
Survey completed on
Mar 31, 2020
Reviewed by Donna K Moulder for Brandon McDonald
Completed transaction in Mar 2020 in Westfield, IN.
Every aspect of our refinancing was handled in such a professional and personal way. Any questions or concerns we had was completely taken care of immediately. I would recommend using Brandon and his organization to all.
4.7
Survey completed on
Mar 31, 2020
Reviewed by Alan D Henderson for Nick Gruen
Completed transaction in Mar 2020 in Jacksonville, FL.
Nick was proactive and advised me what I needed to do in this economy. He knew my situation and found the best available product for my particular situation. I have referred two people to Nick since.
5.0
Survey completed on
Mar 29, 2020
Reviewed by Misty J Gibson for Clark Sigmund
Completed transaction in Mar 2020 in Greencastle, IN.
Clark made this process seem effortless, Great communication between wveryone involved
5.0
Survey completed on
Mar 30, 2020
Reviewed by Joseph Young for Philip Aurich
Completed transaction in Mar 2020 in Henderson, NV.
Purchasing a home or doing a refinance can be a stressful process. With that being said, working with Phil is wasn’t! I have a ridiculous schedule which makes it difficult at times to communicate and get questions answered about the process. Phil made him self available at various hours days when most are not, he had patience and understanding each step of the way. He made the process as streamlined and smooth as I have ever experienced. He demonstrated top notch customer service!
4.2
Survey completed on
Mar 29, 2020
Reviewed by Temitope Ann Aluko for Josef Lee
Completed transaction in Mar 2020 in Indianapolis, IN.
Our loan officer answered our questions and was really patient.Great communication and awesome team
5.0
Survey
Reviewed by Justin for Rez Esmail
Completed transaction in Mar 2020 in , .
Late nights or weekends, Rez was always there to answer questions and provide the latest updates to ensure my wife and I loan closed successfully. I highly recommend Rez for first time home buyers!
5.0
Survey completed on
Mar 29, 2020
Reviewed by Lacie Sanders for Jeff Scott
Completed transaction in Mar 2020 in Woodstock, GA.
Jeff always makes the experience of getting a new mortgage or refinance simple. He is very personable and explains things simply.
5.0
Survey completed on
Mar 28, 2020
Reviewed by Justin George-Paul Guillory for Rez Esmail
Completed transaction in Mar 2020 in Dallas, TX.
Rez was able to answer all of the questions asked by my wife and I during the home buying process. He was highly available during weekends and late nights for questions and answers as well! Rez’s awesome communication helped make the home loan process move smoothly.
5.0
Survey completed on
Mar 30, 2020
Reviewed by OSCAR GARCIA GONZALEZ for John Lee
Completed transaction in Mar 2020 in Alpharetta, GA.
John was very professional, he explained everything so well and was very easy to work with. He's very knowledgeable and helped me out a lot, I would definitely recommend him to anybody.
5.0
Survey completed on
Mar 30, 2020
Reviewed by Christian Ross for Alex Rodriguez
Completed transaction in Mar 2020 in Tempe, AZ.
Alex is great guy and is very knowledgeable and patient. Was very transparent and willing to explain everything. Highly recommended.”
4.5
Survey completed on
Mar 28, 2020
Reviewed by Jeffrey S Lammermeier for Nick Gruen
Completed transaction in Mar 2020 in Jacksonville, FL.
Very personable and helpful. Quick and easy process.
5.0
Survey completed on
Mar 23, 2020
Reviewed by Zachary Addison Smith for Scott Neeley
Completed transaction in Mar 2020 in Gainesville, FL.
Scott was a pleasure to deal with, always professional and extremely prompt in getting me approved and closed on a home.
5.0
Survey completed on
Mar 28, 2020
Reviewed by Dimitri A Dunner for Nicole Lidester
Completed transaction in Mar 2020 in Indianapolis, IN.
Great communication and support throughout the entire process made refinancing a breeze.
5.0
Survey completed on
Mar 29, 2020
Reviewed by Heather Dickerson for Clark Sigmund
Completed transaction in Mar 2020 in Greencastle, IN.
Clark represented my buyers and was a great communicator throughout the process. We had a few bumps in the road and he navigated them well. Would recommend Clark again.
5.0
Survey completed on
Mar 24, 2020
Reviewed by Tammy Wray for Joey Birkle
Completed transaction in Mar 2020 in Columbus, IN.
I would recommend Joey hands down! Joey and his team closed my clients transaction in less than 30 days and it is one of the smoothest transaction I've had as a Real Estate Agent. Thank you, Joey!
5.0
Survey completed on
Mar 28, 2020
Reviewed by Alice L Mackenzie for George Wegmann
Completed transaction in Mar 2020 in Florence, AZ.
George kept me informed throughout the whole purchase process.
5.0
Survey completed on
Mar 28, 2020
Reviewed by Carmela Moreno for Mara Prestes
Completed transaction in Mar 2020 in Powder Springs, GA.
She did a great Job. 100 % Recommended.
5.0
Survey completed on
Mar 27, 2020
Reviewed by Bianca Feldkircher for Alex Rodriguez
Completed transaction in Mar 2020 in Scottsdale, AZ.
Alex is very informative and makes you feel comfortable throughout the process.
5.0
Survey completed on
Mar 27, 2020
Reviewed by Kristin McWhirt for Nicole Lidester
Completed transaction in Mar 2020 in Carmel, IN.
Nicole was very knowledgeable and helpful. She made herself available to answer questions for me at any time and was very friendly.
4.8
Survey completed on
Mar 27, 2020
Reviewed by Paul Everette Pastore for George Wegmann
Completed transaction in Mar 2020 in Chandler, AZ.
Brianna made it great!
5.0
Survey completed on
Mar 26, 2020
Reviewed by Rahimullahbin Mohamadkasim for Kashif Tajani
Completed transaction in Mar 2020 in Stone Mountain, GA.
Thank you for your help. You did a great job in doing my refinancing of my loan.
5.0
Survey completed on
Mar 26, 2020
Reviewed by Melanie Victoria for Philip Aurich
Completed transaction in Mar 2020 in Las Vegas, NV.
Nikki was fabulous to work with and explained all of my questions in detail
5.0
Survey completed on
Mar 26, 2020
Reviewed by Collyn Sanders for Jeff Scott
Completed transaction in Mar 2020 in Woodstock, GA.
Jeff has always been upfront and honest with us. H
5.0
Survey completed on
Mar 25, 2020
Reviewed by Adeoye Ogunwale for Josef Lee
Completed transaction in Mar 2020 in Indianapolis, IN.
Communication, interaction, professional
4.5
Survey completed on
Mar 25, 2020
Reviewed by Andy J Gutierrez for Alex Rodriguez
Completed transaction in Mar 2020 in Phoenix, AZ.
Un buen trabajo de parte de alex
5.0
Survey completed on
Mar 25, 2020
Reviewed by Long Le for Alex Rodriguez
Completed transaction in Mar 2020 in Phoenix, AZ.
None
5.0
Survey completed on
Mar 25, 2020
Reviewed by Patricia Blakley for Joey Birkle
Completed transaction in Mar 2020 in Indianapolis, IN.
Joey was so helpful from the start. He explained everything to me and made me feel confident through the whole process. The entire team was the most amazing. They didn’t give up and worked hard on my behalf to get me to closing fast!!!
5.0
Survey completed on
Mar 24, 2020
Reviewed by Ricky Macias for Carolina Vergara
Completed transaction in Mar 2020 in Buford, GA.
La señora Carolina Vergara fue de lo mejor por algo que parecía tan difícil ella lo hizo ver muy fácil pues nos explicó con detalle cada paso y siempre estuvo dispuesta para apoyarme muchas gracias
5.0
Survey completed on
Mar 24, 2020
Reviewed by Sarah Masterson for Dustan Ingram
Completed transaction in Mar 2020 in Indianapolis, IN.
There was always prompt and clear communication. Everything was explained to me every step of the way.
5.0
Survey completed on
Mar 24, 2020
Reviewed by Ruth Lopez Arrocete for Steve Feliciano
Completed transaction in Mar 2020 in Lawrenceville, GA.
when you need something or didn't understand he was always there. Also the process was easy.
5.0
Survey completed on
Mar 24, 2020
Reviewed by Cynthia J Tunnicliffe for Brandon McDonald
Completed transaction in Mar 2020 in Indianapolis, IN.
Great experience!
4.8
Survey completed on
Mar 24, 2020
Reviewed by Keith Lewis for Dustan Ingram
Completed transaction in Mar 2020 in Indianapolis, IN.
Got it done
5.0
Survey completed on
Mar 24, 2020
Reviewed by Tyler Durcholz for Joey Birkle
Completed transaction in Mar 2020 in Jasper, IN.
Any questions we had you guys were there just to answer them right away
5.0
Survey completed on
Mar 24, 2020
Reviewed by Vincent Pandolfo for Ashley Bernardo
Completed transaction in Mar 2020 in Las Vegas, NV.
Ashley always makes the application process a breeze and seamless. She has a great team working with her which is why they always having amazing turn around time!!!! Always a pleasure to work with Ashley !!!
5.0
Survey completed on
Mar 21, 2020
Reviewed by KI HWAN NA for John Lee
Completed transaction in Mar 2020 in Lawrenceville, GA.
Working with John was absolutely phenomenal. He made the process smoother by being prompt and thorugh when answering my questions. He was very kind a professional at all times. I would definitely refer him to my friends and colleagues in the future.
5.0
Survey completed on
Mar 23, 2020
Reviewed by Michael Katelman for Rez Esmail
Completed transaction in Mar 2020 in Frisco, TX.
Rez made our relocation from Minnesota to Texas very easy given the short timeline for pre approval, and closing. This is my third home purchase is the last 4 years and was very pleased with the service. Appreciate the partnership! - Mike
5.0
Survey completed on
Mar 23, 2020
Reviewed by Robert Dale Michie for Mark Powell
Completed transaction in Mar 2020 in Mesa, AZ.
Everything was very seamless and that made the whole process very easy to do. Thank you.
5.0
Survey
Reviewed by Mike for Rez Esmail
Completed transaction in Mar 2020 in , .
Rez made our relocation from Minnesota to Texas very easy given the short timeline for pre approval, and closing. This is my third home purchase is the last 4 years and was very pleased with the service. Appreciate the partnership! - Mike
5.0
Survey completed on
Feb 04, 2020
Reviewed by Oluwasegun Salawu for Josef Lee
Completed transaction in Jan 2020 in Indianapolis, IN.
good relationship
5.0
Survey completed on
Mar 22, 2020
Reviewed by Jose Julian Canelo for Carolina Vergara
Completed transaction in Mar 2020 in Powder Springs, GA.
As a first time home buyer, I am so pleased that I was fortunate enough to have Carolina Vergara helping me through this long, difficult and confusing process. Carolina was available to answer my questions and concerns day and night, via phone,text and even email. That's 5 star service and I couldn't imagine working with any other person for my next purchase.
5.0
Survey completed on
Mar 21, 2020
Reviewed by Bruce Schilling for Nick Gruen
Completed transaction in Mar 2020 in Jacksonville, FL.
Thanks nick
5.0
Survey completed on
Mar 21, 2020
Reviewed by Angela Jenkins for Murrell Sailers
Completed transaction in Mar 2020 in Henderson, NV.
I have worked with Murrell twice now. He’s simply amazing. Great communication, and answers every question I could possibly have. I would highly recommend him.
5.0
Survey completed on
Mar 21, 2020
Reviewed by Rachel Dick for Joey Birkle
Completed transaction in Mar 2020 in Jasper, IN.
Always there to answer any questions we had. Very fast at responding to our emails and calls! Overall we had no idea what we were doing and he helped talk us through everything.
5.0
Survey completed on
Mar 21, 2020
Reviewed by ERNESTO J CORDERO RODRIGUEZ for John Lee
Completed transaction in Mar 2020 in Dawsonville, GA.
todo el proceso fue excelente facil y rapido , john lee es una excelente persona y muy profesional ,el sabe lo que hace y lo hace muy bien .
5.0
Survey completed on
Mar 21, 2020
Reviewed by Matthew Snyder for Joey Birkle
Completed transaction in Mar 2020 in Noblesville, IN.
He gets the job done really quickly, efficiently and accurately.
5.0
Survey completed on
Mar 21, 2020
Reviewed by James E Hoyt for Rob Horan
Completed transaction in Mar 2020 in Shelbyville, IN.
Rob was very helpful through the whole process. I am a first time home buyer, and the whole process went very smooth thanks to rob and the staff. Thank you all.
5.0
Survey completed on
Mar 21, 2020
Reviewed by Steve Ramirez for William Polack
Completed transaction in Mar 2020 in Adairsville, GA.
Mr.Polack would help me in anyway he could. He’d would answer all the questions I had and explain them in great detail which helped me a lot. He went above and beyond what I feel like was necessary for him.
5.0
Survey completed on
Mar 20, 2020
Reviewed by Erik Carvotta for Steven Streetman
Completed transaction in Mar 2020 in Tarpon Springs, FL.
Overall ease of the process and ease of closing.
5.0
Survey completed on
Mar 20, 2020
Reviewed by Kay Ann Michie for Mark Powell
Completed transaction in Mar 2020 in Mesa, AZ.
The whole experience was quick and easy.
5.0
Survey completed on
Mar 20, 2020
Reviewed by Adelino A Fernandes for William Polack
Completed transaction in Mar 2020 in Dacula, GA.
Mr William help me to understand how a loan works from the begin to the and he always there to answer my questions i am very thankful for that .God bless you Mr Williams .
5.0
Survey completed on
Mar 20, 2020
Reviewed by Timothy R Babcock Jr for Nick Gruen
Completed transaction in Mar 2020 in Middleburg, FL.
Nick answered all of my questions, kept me up to date on updates and changes that went on. We were able to close early. Honestly the whole process of buying a house went so smooth and actually happened really fast. I have always heard buying was one of the most stressful things you can go thru but what Nick and his team did was an enjoyable experience.
4.5
Survey completed on
Mar 20, 2020
Reviewed by Jose Chico Lopez for Steve Feliciano
Completed transaction in Mar 2020 in Duluth, GA.
Muy buena informacion y con mucho frofecionalismo de parte de Steve
5.0
Survey completed on
Mar 17, 2020
Reviewed by Nathaniel Alderete for Brandon McDonald
Completed transaction in Mar 2020 in Noblesville, IN.
The most important part of the home buying process for me is communication. Brandon was readily available whenever I had a question and responded right away. Brandon made the mortgage application process easy and we were able to make our desired closing date.
5.0
Survey completed on
Mar 19, 2020
Reviewed by Chris Malmedal for Aaron Schwamberg
Completed transaction in Mar 2020 in Las Vegas, NV.
Aaron and his team were the best i have ever used so efficent and professional. They got my loan done so fast amd got me a great rate.
5.0
Survey completed on
Mar 19, 2020
Reviewed by Jorge A Vasquez for Carolina Vergara
Completed transaction in Mar 2020 in Lilburn, GA.
Me gusto trabajar con ustedes, son un grupo profesional y lo mejor de todo hacen lo posible por ayudarnos a que todo el proceso sea rapido y sin ningun problema. Gracias por su ayuda y nuevamente mi familia y yo estamos muy agradecidos y felices, sin ustedes esto no hubiera sido posible
5.0
Survey completed on
Mar 18, 2020
Reviewed by Peter A DeSimone Jr for Aaron Schwamberg
Completed transaction in Mar 2020 in Las Vegas, NV.
Aaron was very easy to deal with. He kept me informed every step of the way and delivered on all his promises!
5.0
Survey completed on
Mar 18, 2020
Reviewed by Joanne C Schilling for Nick Gruen
Completed transaction in Mar 2020 in Jacksonville, FL.
Nick was great. Ensured process moved swiftly and kept igreat communication.
5.0
Survey completed on
Nov 28, 2019
Reviewed by Francisco Macatol for Murrell Sailers
Completed transaction in Nov 2019 in Las Vegas, NV.
THANK YOU!
5.0
Survey completed on
Mar 17, 2020
Reviewed by Raymond A Sanford for Clark Sigmund
Completed transaction in Mar 2020 in Indianapolis, IN.
Clark was a true professional. His follow up on calls and e-mails were always timely. He provided great information and guided me along the entire process without a flaw. Tremendous experience that I would highly recommend !
5.0
Survey completed on
Mar 17, 2020
Reviewed by Tyleasia Allen for Josef Lee
Completed transaction in Mar 2020 in Indianapolis, IN.
Because of the responsiveness to certain situations. Josef has a calming spirit and I love working with this company
5.0
Survey completed on
Mar 17, 2020
Reviewed by Corben A Lee for Brandon McDonald
Completed transaction in Mar 2020 in Fishers, IN.
Absolutely great service. I would highly recommend Brandon and his team for any person's financing needs! Thanks again!
5.0
Survey completed on
Mar 15, 2020
Reviewed by William Henry Bailey for Jeff Scott
Completed transaction in Mar 2020 in Fairburn, GA.
Working with Jeff on this closing was a great experience because he was incredibly knowledgeable, but explained things in an understandable way. He did a great job of answering my questions and moving the loan forward. I will definitely refer him to family and friends.
5.0
Survey completed on
Mar 17, 2020
Reviewed by Ivan West for Aldwin Parks
Completed transaction in Mar 2020 in Lithonia, GA.
Aldwin and his team are leaders in the mortgage industry. They provide professional service to all parties involved by maintaining an open and constant line of communication, detailed updates at each stage of loan process and are very accessible throughout the entire process.
5.0
Survey completed on
Mar 17, 2020
Reviewed by Aleem Rashid for William Polack
Completed transaction in Mar 2020 in Bethlehem, GA.
Excellent experience for my client! Very knowledgeable and always communicates! Would definitely recommend to more clients
5.0
Survey completed on
Mar 15, 2020
Reviewed by Amanda H Grom for Brandon McDonald
Completed transaction in Mar 2020 in Carmel, IN.
Brandon and the entire First Option team are top notch. We have worked with them twice now and have been very satisfied with our experience. They are friendly, thorough and take the time necessary to explain the process and have always made sure we were comfortable and up to date throughout the entire process. We highly recommended Brandon and First Option!
5.0
Survey completed on
Mar 16, 2020
Reviewed by Mitchell Hartley for Scott Neeley
Completed transaction in Mar 2020 in Macclenny, FL.
As a first time home buyer, the nerves and lack of knowledge about what it takes could become a little overwhelming to think about. That being said, Scott made the process as smooth and painless as it could've possibly been. He was right upfront to answer all of my questions and take care of all of my concerns to the point of making it feel almost effortless! I would HIGHLY recommend 10/10!
5.0
Survey completed on
Mar 14, 2020
Reviewed by Vesna L Lee for Brandon McDonald
Completed transaction in Mar 2020 in Fishers, IN.
Brandon was fantastic. Really appreciated his help throughout the entire process!
5.0
Survey completed on
Mar 16, 2020
Reviewed by Ashley Forbes Brandenburger for Jeff Scott
Completed transaction in Mar 2020 in Acworth, GA.
Jeff made the whole process easy!! This was our first ever home and we had a lot of questions through-out. He never hesitated to call and explain things more in depth so that we knew exactly what was happening and why. I would definitely use him for any future purchases.
5.0
Survey completed on
Mar 16, 2020
Reviewed by Ryan Oesterle for Ashley Bernardo
Completed transaction in Mar 2020 in Las Vegas, NV.
Great communication. Timed updates. Easy directions given. Friendly and educated.
5.0
Survey completed on
Mar 16, 2020
Reviewed by HYONMIN CHOI for John Lee
Completed transaction in Mar 2020 in Suwanee, GA.
John was great from the beginning to end. He was always available to answer any questions I had and was very helpful in reminding me what paperwork was needed every step of the way!
5.0
Survey completed on
Mar 15, 2020
Reviewed by Giselly Maria Dos Santos for Mara Prestes
Completed transaction in Mar 2020 in Kennesaw, GA.
Mara Prestes did a great job and she was very kind and professional.
5.0
Survey completed on
Mar 15, 2020
Reviewed by Marcilio C Ferreira for Carolina Vergara
Completed transaction in Mar 2020 in Mableton, GA.
Carolina and her team made the whole process so easy. From the star to the closing, everything went the way we expected. It was a pleasure to work with Carolina. Thank you very much.
5.0
Survey completed on
Mar 14, 2020
Reviewed by Scotia Elizabeth Everhart for Mark Powell
Completed transaction in Mar 2020 in Apache Junction, AZ.
As a first time home buyer I had many stupid questions and marc was patient and excellent at answering them all and was quick to respond to any requests
5.0