Reviews - First Option Mortgage

5.0

Survey completed on

Jul 01, 2020

Reviewed by Stephen J Clark for Ashley Bernardo

Completed transaction in Jun 2020 in Las Vegas, NV.

Very professional and knowledgeable.

George was very helpful through the entire process, and responsive to my needs. He made it easy to understand my finances and give me a price range based on the information I provided so that I knew what houses I could look at. After finding the perfect house, he and his team made it simple for me to get approved and purchase the home. I had a very good experience with him and would fully recommend him to anyone looking to finance a home.

Aaron was always available. He responded promptly and answered all my questions. The process was smooth and easy. His associates that works with him were also very nice and efficient.

Murrell listened and understood our needs, and went through several options to find the loan that best benefited us.

Excelente!!

He work hard to get the job done

SUPER TEAM!

The team did exceedingly wonderful on all aspect even beyond my expectations.

Jeff was very professional and made the process much easier!

She is the best! Thank you Caro! 😘

John is vet knowledgeable and very easy to work with. He worked to get us the best rate and we are glad we refinance through John. We highly recommend using John to anyone who’s looking to buy or refinance.

Brandon was very professional and approachable for questions! It was a pleasure working with him.

La verdad es que mi experiencia fue excelente, Chris es una persona maravillosa con una paciencia increíble y si le tuviera que dar una puntuación del 1 al 10 le daba un 20 😃.100% recomendable . Gracias por todo.

Comunicación , coordinación a pesar de las circunstancias ,se cerró lo más importante la comunicación . He trabajado anteriormente con Carolina y he recibido muy buen servicio . Gracias

I had answers to all my questions and help 24/7

Very professional team!!

Ashley kept in communication on weekends or any time we had questions and is very pleasant to work with.

This is the second time using Clark for a mortgage. He never fails to get the job done and always has my best interest in mind.

Clark was amazing!

Clark doe s a great job of communicating

Responded to every question along the way, and really helped us get the best rate.

This transaction was smooth, no issues and the communication was excellent.

Michael was excellent, his customer service was simply superb. He took the time to explain everything every step of the way. Always made him self a viable for any question, doubts or concerns. Most of the time I didn't have to call him because he would reach out via email, phone or text to make sure everything on my end was going smoothly. I plan and will recommend Michael to my family, friends and coworkers from here on out.

This is the third time I have worked with Aaron on financing/refinancing my home and it has been a pleasure each time. I always appreciate the fact that Aaron works to get me the best possible deal for my situation on my loan. I always return to Aaron because I feel comfortable with his skill level and knowledge when it comes to dealing with loans. I have always had a very good positive experience when dealing with Aaron. I was able to save a lot of money by refinancing with Aaron.

...

Attentive and Professional

Your attention to detail and good communication kept everyone up tp date during the process.

I am a local real estate agent in scottsdale and usually do business with George and Fiest Option to my clients. This is the first time I was on the buyer last side of the table and needed an efficient smooth Quick close to beat out all the other competition with the market being in a frenzy. My strong closing of 9 days helped entice the seller to choose my offer over several others. Communication was everything. Always on top of it and efficient and we closed two days ago!

Easy to work with, very informative. I reccomend his services.

Michael was open, honest and timely in his communications with me. The process happened very quick and saved me a lot of money. There's nothing else that I would want when going through the refinancing process. When I know of someone else that is either interested in refinancing or purchasing I will for sure recommend Michael!!!

Josef is not only knowledgeable but also personable. I enjoyed working with him and will work with him in the future. Great guy, took great care of us!!

Ashley was wonderful to work with on my refi. She is extremely informative, professional and answered any and all questions I had throughout the process!

The process was a breeze.

Rob was extremely helpful and patient during the entire home buying process. As a first time home buyer, I had lots of questions but Rob was always more than willing to answer them. He made the process very easy to understand and I am glad we had Rob on our side!

Super easy, painless process. Mark was friendly, helpful, and answered all my questions. Thanks again!

Professionalism

He's always there we you need him.

Jarad, Brandon, Brad and Jay Dee are the best team in the mortgage game period. The communication with them is always quick and informative. The service they provide is the best I have seen.

Mark is a true professional who provided great support and information to make the refinance process easy and efficient. He was always available to answer questions and helped address all our concerns. I would recommend Mark to anyone interested in refinancing their home.

It was a pleasure to work with Michael from beginning to end he was professional, communicative, and worked diligently on our behalf to close as quickly as possible. Excellent experience overall with Michael and will gladly work with him again and recommend him to our friends and family.

He is the best and make all process so smooth every time we deal with him...Awesome service👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Great communication- always go above and beyond!

Rez was very helpful throughout the process and always kept us in the loop. Closing went smoothly without a hitch. It was excellent working with Rez.

David was very interested in making this a smooth experience. He kept me up to date at each and every step. I felt very comfortable with calling him with any and all questions I had. He took the time on each call to walk me through each question. Trust me I had many questions and calls with David and each time he was very patient with me.

Carolina was always in communication with my buyers and myself. She gave the extra mile to help my first time home buyers, we are thankful for all that she did for make this deal happened! Very professional as always!

Communication made great the experience.

Rob was amazing especially given the circumstances with the virus, and going through a rough transition at work. He communicated with me through the whole process made it very easy for me. And now I’m a proud first home buyer. Thanks Rob

It was a pleasure working with Rez, he bent over backwards to accommodate our needs and was very professional and informative throughout. No hitches at all

Communicated just right. Was on point with everything

George is responsive, calm, professional, and personable. He takes the time to discuss client concerns and explain the mortgage application process. Above all, George makes himself available to answer questions from clients and agents every step of the way, and he follows up to make sure everyone is satisfied with his and First Option Mortgage performance.

Rez was always on top of the whole process, and worked with us to get us very competitive rates. He always kept us updated during the whole process. Very professional and there were no hitches encountered.

He had the patience to explain every bit of the transaction . He returned calls , texts and emails promptly . His calm disposition is second to none .

George and his team are knowledgeable, efficient, and informative. We have worked with him several times and he will remain our go-to resource for all things mortgage related!

It’s done

My home buying experience was great! Josef and his team were easy to work with and provide excellent customer service.

This is either my second or third time working with Sean and he is timely, accurate, and thorough. There were never any questions as to how my loan would be structured and any confusion that I had he was always available to hop on a call to run me through the details. 10/10 would recommend working with Sean, thank you for the great service!

Excellent service and on time closing.

Very easy to work with - quickly assisted with any issues.

Thank you Mark for making what is usually a tedious, painful process, very easy and quick! We appreciate the advice and options you provided to us. It was a pleasure to work with you and your team!

We’ve worked with Sean before and will always work with him when possible for our loan needs. He is kind, responsive, professional and is just a really wonderful person to have in your corner. Sean, thank you for making our recent refi so easy and pleasant!

Great communication and experience overall! Smooth and quick also!

Josef was a perfect example of going extra mile to meet customers want. Thank you! U did a great job.

Great adjustment to service during COVID.

The process was a long one, but it was seamless. I have heard horror stories about others purchasing homes and having countless hurdles along the way. With Mark, I had no issues getting the information I needed and kept the process going as smoothly as possible. I will recommend Mark in the future for any friends or family needing to go through a home purchase.

Refinancing with Clark was incredible! He responded to phone calls, texts, and emails immediately. He answered any and all questions and is very knowledgeable, upfront, and honest. The whole process was quick and stress free! I've done business with him before, I will do business with again, and I would highly recommend him to anyone wanting a home loan or refinance.

En general, una gran experiencia! William y Paola fueron increíbles durante todo el proceso, se comunicaron de manera rápida y efectiva y me hicieron sentir cómoda durante todo el proceso. Excelente servicio. Se los recomendio. Mil Gracias!!!

Just working with Aaron he is a good guy

Step by step we had a easy process to obtain the loan. Friendly helpful staff.

He was easy to work with and got right on everything!

Worked diligently to get my loan done

PJ was great to work with. He kept us informed and moving forward every step of the way. We had a successful closing in no small part due to PJ!

Being a first time home owner and Marie having so much experience and knowledge. It was a very smooth ride, i felt confident in her experience.

Ashley was so on top of everything! She helped me get all of the paperwork needed to purchase our new home. She even did a video call with me when I had no idea what she needed. She made it so much easier than I had anticipated. She was friendly, honest, and helpful. Thank you, Ashley!

Dustan has been actively assisting my clients for years and Lending. I trust him so much I referred my son to him and I refer all my friends and family to Dustin. He 100% has the endorsement of Star Harbor Realty

Accurate, fast and friendly service. The process was ZERO pain. It was very efficient, and Rez kept us informed during the process.

Ashley works very hard and was wonderful to be on a team with!

Very informative and easy process. No stress.

ALL AROUND, AARON WAS PROFESSIONAL AND REALLY HELPFUL AND ON TOP OF EVERYTHING.

With so many mortgage companies and brokers out there, I spoke to several and I felt very comfortable speaking with John! He really advised me throughout the entire process and also answered any questions along the way and locked in the best rate. He was easily available, and I had a very pleasant experience. Thank you and I would certainly recommend him and plan to use him again for my next home in the near future! Y.K.

Rez was very responsive to our needs and made the process seamless.

PJ was exceptional and made this process stress free and pleasant

George was great from start to finish, communicated every step of the way and made sure my clients questions were answered every time. I look forward to working with George on many more deals. :)

Clark was knowledgeable, quick to respond, quick to fix any issues that arouse, and always advised with keeping our best interests in mind. He made the process smooth even though we did not involve a relator which says a great deal about his knowledge and professionalism. We have our forever home due to all his hard work and we will be recommending him and his company highly!

This is my second time working with Dustan and I am so pleased to have had a great experience again. Dustan was honest and thorough in explaining our options. He understood our situation and guided us through the entire process.

Great support!

Jim was a pleasure to work with. He was clear and honest. He seemed to genuinely care about what was best for me.

Easy to work with.

He is organized, helpful and professional

Clark was knowledgeable, quick to respond, quick to fix any issues that arouse, and always advised with keeping our best interests in mind. He made the process smooth even though we did not involve a relator which says a great deal about his knowledge and professionalism. We have our forever home due to all his hard work and we will be recommending him and his company highly!

Thanks Mark!

It was a pleasure working with you again, Jim.

Brandon gave great advice about coverage and gaps in coverage. I really appreciate all of his help through this process

One thing that is consistent with Josef is that he will work hard for his clients. I am not sure they know all of the work and effort he puts into each of their transactions. And I’m not sure agents fully know either. But with this one, in spite of the obstacles that came about, he stayed committed to the client and got it done! I appreciate you and your team’s patience and dedication to making my client’s dream of homeownership come true!

Josef and Travis were great. The kept me informed throughout every step of the loan process. Praise the Lord for those two dudes. The were awesome! Kudos to you two!

Excellent communication, always willing to answer questions and discuss certain points multiple times to ensure we were comfortable with our choices.

Clark is very informative and does a great job communicating.

He did a great job getting the loan done. I would have preferred more communication especially when issues came up that caused delays but he worked through those challenges and got the deal done! Thanks

Josef made it easy for my buyer to purchase her home. He stayed in contact with me regarding closing issues. thanks for a good job!

It was great working with kashif Tejani. Service was quick and smooth at same time. Thank for making it so simple. God bless

John is a consummate professional who has his client’s best “interest” in mind. He is quick to respond and closes the best deal for you. Interest rates are low; it’s a great time to refi and we wouldn’t ever go to anyone else. He exceeded our expectations and will exceed yours too.

Very impressive! He is punctual & closed our loan on time.

Brandon and the First Option team were diligent, knowledgeable, and communicative. They promptly answered any questions we had and made sure we had everything ready to go on time for our closing date. The document portal was very convenient and easy to use. Overall very satisfied with my experience with First Option. I have already recommended them to others!

Mr Lee was very professional and showed great compassion and patience with me on my journey. I am a first time home buyer with little knowledge on home ownership. However Josef walked me through each step with the guidance of a father. He answered every question. He made my home buyer journey NOT SO SCARY. I will always be GRATEFUL to him.

Service was great. Everything was on time and provided great service to all parties involved.

Todos muy buenas personas y te ayudan en todo

Aaron is awesome!

Ashley had great communication during the entire process and was very knowledgeable with all the information she provided.

Alex was wonderful ! I would definitely recommend Alex to family and friends . Alex made my house buying easy and non stressful . Thank you Alex for the wonderful service .

From my first contact with Mark about our refinance he was attentive to our needs. He was very informative about our options. He was confident but also cautious to be sure he didn’t offer empty promises. With each option Mark took the time to counsel us with all the facts to be sure that we made the right decision. Mark made this process very seamless. From beginning to end took less than 45 days. Kind, hardworking, and educated mortgage people are hard to find Mark exceeded ALL in all these!

Aaron made the whole process smooth and was able to get us a loan for a home, we were told was out of our price range by another broker.

Excellent knowledge !

Rez took time to explain the process and answered all our questions during the process from beginning to closing. Highly recommend.

Great work

We are so thankful for having Alex help us thru our first home purchase....Alex is very professional as well as caring!!! Thank you Alex for everything you did.

Kashif is one of the most professional beach manager we have ever had the pleasure of working and closing it. The process was seamless with Kashif and his team. Our questions and level of comfort were answered at an unexceptional level. We are definitely going to be business partners with Kashif and his team for the foreseeable future.

Alex was amazing! He answered all our questions and kept us informed throughout the process. Alex and his team made the process so easy and pain-free. We will definitely look to him for future needs. Thank you again!!

Well satisfied

John Lee is very professional and patient and will get the job done. He also is honest and let you know if it’s in your best interest or not.

Excellent service and very cordial!

Xavier does a good job on following up and following thru. Very important in business you guys are in. I feel he needs to fight a little harder to get the customer the lowest rate possible. With rates changing so quickly, trying to stay on top of every deal is difficult. Xavier has great communication skills.

When no other lender could give my Buyer the loan to be able to purchase the home they wanted Dustan was there to the rescue. He is professional and knows what to do.

The entire process was flawless, and without pain or difficulty. Thanks to all involved to make this the best overall "refi" experience I've ever encountered.

Easy to work with and on top of things. Was able to close early as well. Great job making this smooth and easy

Brandon was easy to connect with, fast to respond and flexible with changes!

Nick was always on top of everything. He was a great help and made the process feel smooth.

Aaron always kept me up to date on the whole refi process, make it easy for me the whole way through!

He was wonderful very patient and understanding and friendly. We went through alot !!!! And he never gave up he worked hard to get me the home I could only dream about!!! Thank you sooooo much and GOD BLESS HIM CAUSE HE IS AN ANGEL!!!

I wanted to thank Mark and the team at FirstOption for making our VA ReFi so easy and painless. We would gladly recommend him and his team to all of our friends and family.

Murrell kept in contact with us throughout the process, explained everything very well, I felt comfortable and confident with his service. I would and have recommended him to friends and co-workers.

Over all is was a great experience in not so normal times. It was my first real estate deal with Rez and it closed on time and without any problems.

Very helpful and responsive With everything

Chris was helpful and efficient. He made our refi process a breeze and we are appreciative! Highly recommend.

David was so helpful in walking our first-time homebuyer client through the home purchasing process, communicating everything along the way and making sure we closed on time! Always a pleasure to work with!

Amazing to work with. Highly recommended.

Great services

Everything went very smooth with the escrow, 3 weeks and we were closing. Very personable and knowledgeable. Thank you to your team great job! Erica and Ray L.

Chris made this experience extremely easy and safe during a time of uncertainty!

Ashley is and has always been an absolute pleasure to work with! She knows what she is doing and was able to answer every question I had and moved everything along quickly. She communicated through every step. From the day of the first offer on the house to the date of signing, the entire process took only 18 days!!!! Ashley will be my "go-to" every time!

Dustan is very knowledgeable and available!

Josef got the job done on a deal no one else could do.

Kashif is very professional and very knowledgeable. For my mortgage he gave me so many options. If i need to do the refinance again i will contact kashif.

Scott was a pleasure to work with. Informative and very helpful.

Kashif Tajani,gave us good customer service during our Loan.He help us excellent every step of the way.He is really Responsible as far as making aware of loan all the time that whats going on with our Loan including all the paper work.Honest Loan Officer provided good interest Rate.we will definitely Recommend to our Friends and Family for their future Loan.We also appreciate his entire hard work.Thanks u very much for all your good help and Support.

Good Customer service ,very Honest ,very Pleasant ,service with smile ,very clean office ,Good Atmosphere ,very good with timings with Appointments.and every thing else were Excellent .We can refer to our Friends and Family.

We had a really difficult underwriting situation with our financials not matching what the underwriters could see, plus the added challenges of refinancing during COVID. Rob was super professional and accommodating the whole time, perfectly balancing when to push me to action vs. keeping me updated. Going the extra length to try virtual signatures for us was also awesome. Great job Rob!

Chris went above and beyond to explain all the options available to me.

Dustan kept me in the loop of everything, was very friendly and professional. I have used his company twice now and highly recommend him and his team of professionals.

I have closed on 3 homes previously and each time my biggest struggle was my loan officer. Chris added so much peace and comfort. He gathered almost all the needed documents in one swoop so I was not chasing one thing at a time, which can be very frustrating. Chris showed up every step of the way, to reexplain with patience, to offer me comfort when I was stressing and not ingesting information well, when I was at the closing table in tears (due to the circumstance) he was there to offer peace.

Excellent communication from Murrell from the beginning.

Our experience with Aaron and team was first class, from beginning to end the process was easy . Aaron kept my wife and I informed throughout the process and explained the more confusing part's of each step during the loan application. My family and I couldn't be happier with our loan and our new home. During the covid-19 quarantine Aaron kept us informed through email, text and phone calls, we never felt pressured to finalize a loan that didn't meet our needs. Sam and Lorena Rocha.

He was amazing helping us get our first home! Even through the pandemic and everything making it difficult to get completely approved with regulations changing on the daily. We made it! I am forever grateful to have worked with Rob to get us where we are. Thank you so much!

Scott was great to work with. Very professional and was able to answer any question given to him from me or my buyer. I would definitely work with him again.

John was a pleasure to work with. He always answered all of my questions, and made the transaction quick and easy. I couldn't have asked for better service! Would recommend to friends and family any day.

Dustan and his staff were easy to work with and always stayed in communication with me letting me know what was going on. Will definitely let other people know about the great service I received.

Dustan is very helpful, knowledgeable, and easy to communicate with. I highly recommend.

The process was quick, easy and efficient. I felt like he knew what he was doing and was trustworthy/honest.

Todo el professionalism interes en dejarnos satisfechos la paciencia el respeto y la calidad humana

I do really appreciate everything you did for me and my family, i will be always very grateful for everything this is my retirement home and you and only you make that happened.

Knowing the difference between conventional loan and FHA loan. And, that the ride may become bumpy at anytime. Over all, your team handled set backs and obstacles on my behalf well! You all did an amazing job. Ramiah is anointed! And, she is a blessing!

Carolina was the best! She always kept me informative throughout the whole process. Would definitely recommend her to all my friends and family for sure!!

Clark was amazing to work with. He’s efficient, quick, and was with me every step of the way to answer any questions I had. He made me feel comfortable throughout the entire process. I would recommend him to anybody!

She is Very professional.

Communication was on point. He got the best rate I have seen all year. My customer was so happy and I will use him every chance i have

Rez was extremely communicative and patient with my concerns. I have recommended his service to several friends already.

Thanks you Jim for the fast courteous service and the savings I got on my refi!

El duro trabajo que ha hecho el equipo FOM en medio de los momentos que estamos enfrentando alrededor del mundo

It was great working with Rez. He was always available to answer our questions, took time to explain all the steps in the refinancing process, provided us with information related to all the docs and also followed up with us to submit the docs in time. Thanks Rez!

Muchas Gracias Mara por tu exelente trabajo, por ayudarnos y estar al pendiente que todo saliera bien con nuestra compra de nuestra primer casa . Todo fue muy rápido y en un mes cerramos contrato gracias a tu compromiso.

Joey was adamant on making sure I got to close on the house I was looking into even when I hit some detours along the way. There was constant and daily communication up until the day I closed. I do not think anywhere else could have closed and got me ahead like he did.

The appraisal was not good and every time we turned around we were getting less money back.

La señora Marie es my amable muy dulce y ante todo muy profesional c la recomendaría a cualquiera gracias señora maria por todo lo que hizo por mi

Rob worked very hard to make my loan happen for me. He responded to all of my texts and emails very quickly. He took a personal interest in me and my loan, which makes all of the difference. And in the end - he got the job done. He was excellent.

I was a first time home buyer. Nick made sure I understood the process and helped me make informed decisions.

Clark made this process very simple. He was very patient and answered all my questions. He was thorough and communication was excellent. I would definitely recommend using Clark for your home purchase.

Helped me out with time crunches

Ashley was extremely knowledgeable and moved the process along efficiently. We ended up with an extremely low rate. I would recommend Ashley and First Option Mortgage for any purchase or refinance.

Mark was easy to work with. He is very friendly and professional. He gives great advice and assurances when I was uneasy about the refinance process. Mark was always available for questions via text, phone calls and email. I would highly recommend using Mark if you want a simple and easy refinance/loan.

Chris was very knowledgable and very easy to work with and the ability to submit everything digitally made everything very smooth, super excellent experience and have been and will continue to reccomend

Murrell was on the ball helping us with our IRRL loan. He was extremely quick in getting everything done and completed as well as replying to any questions we had.

Rez was very informative every step of the way and made the process as easy as possible.

Mark made the process quick and easy. It only took 4 weeks from my first conversation until my refinance was complete. Everything was done electronically through a safe and secure portal and it was so simple to use. This was the easiest refinance I have ever completed!

it was quick fast and easy

Joey is a reachable and resourceful person. You can reach out to him any time of the day including the weekends and he responds to your questions in details very quickly. He helped me close my mortgage within three weeks! Please reach out to him if you are planning to buy a house.

Joey is very knowledgeable, patient, caring and stays in touch. Love working with him.

The Closing took place as agreed... which can be difficult with Mobile Home financing. Thank you

Great advice and support throughout.

Nick and Ronnie did a great job handling our mortgage ..... they got it done fast and efficiently!.... this is the second time I have gotten a mortgage through First Option and they were both great experiences

Constant communication. Quick turn around time. Overall great to work with!

Dealing with Nick and his support staff was a very easy and smooth process. From the beginning to the end everything went as expected. The advice and information provided was on spot. Thank you it was a very professional experience.

I highly recommend Carolina because she is very professional, dealing with clients is always the best. it always closes on time I love working with her.

As a first time buyer, I couldn't have asked for a better person to go through this process with. I've told 2 others about how happy I am and one of them has already started working with Amy too!

Knowledgeable, personable, and made the whole process painless. THANKS

First time home owner purchase experience was a breeze amid the covid-19 restrictions. Thank you !

Fast process. Friendly. Answered all of my questions. Fue un proceso rápido fueron muy amables y respondieron todas mis preguntas de manera eficaz

Muchas gracias por ayudarnos en todo este proceso. Te sacaste un 10. Hiciste un excelente trabajo con nosotros. Gracias!

Had an error on the cv at closing that she diligently worked thru to have corrected.

Quick and smooth refinance with all questions answered promptly.

Things went smoothly, were timely given the times we are in and we got our refi done. Working with you was great.

Fue un trámite muy rápido, fueron muy amables, son muy profesionales. Excelente trabajo. Muchas gracias.

Very professional and knowledgeable .

Excellent and timely communication; detailed explanations on the process as well as answers to all questions; quick/easy closing. Very pleasant experience with the entire team.

Nick, Ronnie, and First Option were with me every step of the way. Obtaining a mortgage is a vey thorough process. Initially providing all the documentation and then updating it every 30 days is time consuming when you are busy working and it is easy to miss something and delay your closing. Nick and Ronnie were on top of the process calling, emailing and texting to make sure I kept my file updated and moving forward. We closed on time thanks to their guidance and expertise. Thanks Guys!!!!

It was a beautiful experience with FirstOptionMortgage

Fast informative and accurate!!!

The process was quick and we are finally closing today!

Very knowledgeable

Brandon was informative and always readily available when we had questions.

Maria Haley is very professional. She explained everything in detail. I will recommend her to my family and all my friends.

I don't know where to begin,,,I am not the sharpest tool in the shed when it comes to finances, purchasing, signing, attaching, downloading, scanning, etc. etc. etc. He would walk me through every single step I had to take and he never made me feel like a dork. He went out of his way to help my husband and I, (well I did all the work, my husband takes three naps a day), and for that I am forever grateful. Sailers, you're the best! Don't tell Q I said that!

Aaron provided the most professional customer service possible and was very timely in responding to my questions!!! I feel 100% confident in referring all of my family and friends to Aaron for all of their financial needs. Sincerely, Gregory W Blackburn, MBA/PA

Amy is a fantastic lender partner! She is very responsive and takes great care of our clients. I'm very excited to be working with her more often.

Murrell Sailers communicated every step of the way and closed 9 days early on this file. He was awesome!

This is my second time refinancing through First Option. It was just as seamless and worry-free as the first time, thanks to Rob and his staff!

Ashley is the best! She made our whole process of buying a home a breeze. She is incredibly knowledgeable, professional, and patient. I cannot sing her praises enough! She was the perfect match with our realtor. They were seriously the Dream Team! We can't thank you enough Ashley!

Quick responses and always able to explain things in an uncomplicated way.

I like the fact Josef and his team were very patient with me.

George took the time to get to know my clients needs and goals. Once the application was completed, we had loan approval in less than 2 weeks (minus appraisal condition)!! George and his team were efficient and I would definitely work with him again! Brent Wilcox - Realty Executives

Aaron was extremely helpful and knowledgeable when it came to getting our loan worked out. He was very easy yo work with. His staff should also be mentioned as very professional and helpfull.

I used Sean for my original loan when I bought my house. His professionalism and knowledge was the reason for me using him again for my refi..

Aaron takes care of you! I have referred people and they are as happy with him as I’ve been. Aaron’s the best!!

Nick was very patient with our process!

Mark was wonderful to work with. He was patient with me when I had a lot of questions and he was always quick to respond. The whole process was very easy and I would highly recommend him for anyone looking to buy a house or refinance.

David was very knowledgeable and kind throughout our entire home buying process. Would definitely recommend!

Por que el tratar en español lo hace mas Bien

Buen trabajo

Working with Dustan was awesome! He answered all of my questions in a way that was easy for me to understand being a first time home buyer. I especially love that he was quick to respond at any time of day. He was so personable and easy to talk to, I genuinely feel like I can reach out to him in the future for anything we may need. Thank you for being you!!

Thanks Dustan! Everything went smooth and results were great

Trabajo duro y con conocimiento

Getting a house during this pandemic was very strange timing, but Nikki helped to guide me in getting a home very well and she truly went above and beyond, even replying to my questions during the evening due to my hectic work schedule. She made sure I understood each step that we went through, and I really couldn’t have done it without her. Thank you!

Great communication and hope to work with Mark and his team in the future!

The closing was a breeze. Never had one go so smoothly. Ashley was right on top of everything making sure we submitted all the right documents to make this process happen quickly.

Great loan officer who knows the market and takes care of our mutual clients!

Competence, knowledge, confidence, put my mind at ease.

Chris Sanchez made this process smooth and easy. I honestly do not believe I would have been able to close on a house if it was not for him. He is very knowledgeable about the home buying process and taught me so much. I would definitely recommend him and work with him again.

Rob and his entire team were geeat and this was the best mortgage experience I have ever had.

Su professionalismo y su calidad en el servicio

Your timely interventions to matters, your kind gesture, hospitality and above all your assistance to make plans work out for good is my best reasons of interest in your reputable establishment.

Working with Alex was amazing and so easy. He is very knowledgeable and made me feel so secure working with someone whom I felt has much integrity and professionalism. He is efficient , goes above & beyond working with you to get you the best deal possible for all your home financing needs! I tried another finance guy and he was dishonest and aggressive and so glad to have found Alex and his team! No one else would I trust again with all my finances. Couldn’t be more pleased. Thank you Alex!

Good job!

When I’m working with George I know I don’t have to worry about the unexpected. He takes steps to clear the path for potential problems before we get to them. Awesome team!

El apoyo y la guía incondicional y oportuna que recibimos. Además de la seguridad que me hicieron sentir al ver su evidente experiencia. 100% creíble y comprometida.

You gave all info to my wife who loves numbers. After she agreed you had it set up for me to just e sign away after working all day.

Always willing to help, and makes sure that we understand everything thru the process. Murrell is also very knowledge and always provides great insight to benefit us. Highly recommended!!!

His communication throughout the process was excellent and very professional!

Fantastic service, knowledge and value!

Having worked in the residential construction industry for 30 years, I can say without hesitation Mark Powell's knowledge, experience and dedication to his clients made our mortgage application process the easiest one I've ever done. He provided sound financial advice for the various options we considered and ultimately saved us thousands of dollars. I would highly recommend him for anyone looking to purchase or refi.

Ms. Carolina was very knowledgeable and polite. She answered all of our questions clearly and in detail. She made sure that we understood everything. We are very fortunate to have had her as our loan officer! We would recommend First Option Mortgage to our family and friends.

Clark has got all the skills and knowledge to help someone like me to get succeed with my financing needs. Thanks to Clark’s outstanding help, from start to end, the entire process went very well. Everything was completed in timely and short period. He answered all my calls and responded quickly to my text and email. I will not hesitate to refer to Clark anyone needing financing. Thanks again Clark for you excellent job!

Great communication and work overall

Process was great. Team was very helpful. We would recommend to friends and family.

Nick is knowledgeable and personal. He was supportive and friendly every step of the way.

Nicole was great throughout the entire process. Even when I was dealing with separate issues she was patient and kept the course throughout the entire procedure. She kept up constant contact, letting me know when each new step was started and what it consisted of.

Ashley was very quick to respond to both emails and text messages, even outside of work hours. We appreciate all that she did to help us during the process!

Easy, fast, awesome

Rob is an excellent professional, with awesome communication skills, & providing great customer service.

Nick did a great keeping me informed of what needed to be done and kept the process moving forward. I am so pleased with Nick and his skills that I have recommended him already. Complete professional.

Mark was friendly, timely and extremely informative in all communication. He made the process easy from start to finish and he exceeded our expectations. We were able to save a significant amount, much more than we anticipated. From start to finish, the entire process was exemplary. I have already referred Mark to friends and family for their own needs.

Ashley is very bright and motivated to do her best. Best closing we ever had.

Ashley made applying to refinance our mortgage a much easier and less stressful process. She was always available for questions and did a great job explaining each step of the way.

Excellent communications.

Jeff was very knowledgeable. His consulting and guiding us through the process allowed us to make the best decision for our unique situation. We were treated like clients and not just a one-time pass through customer.

John Lee is a true professional, he was extremely responsive and he was able to communicate clearly and effectively. I felt comfortable through the entire process which went extremely smoothly, especially given the recent challenges presented with Covid-19.

Excellent service!!!

Thank you!

Thanks for being QUICK

Joey was wonderful during our entire experience! He took a lot of the pressure and stress off during the whole process of purchasing our new home. He was literally available at all hours of the day via phone, email, and text. He answered every question we had right away and was very patient. He has an entire team that he works with that are experts in their portion, which makes everything flawless and go very quickly. I couldn't have asked for an easier experience!

It’s awesome services ...

Thank you!

Everything was handled and orchestrated very professionally. Mr. Vera was always attentive, courteous and informative throughout the entire re-financing process.

Amy was so hopeful in this whole process. She was always quick to get back to me when I had a question. There were so many little issues that pop up during my refi process that I know Amy worked so hard for me. Amy fought for my case that all my hard work should mean a lower rate, and was able to lower my payments by over $100 a month.

Their the best people to partner with in terms of communication, service and hospitality. I give it to first option team.

I have known Mark for years, and recently started using his mortgage expertise professionally. He has come thru time & again. It is apparent that he cares for his clients, as he makes himself available no matter the time. My husband & I just completed the fastest Re-fi on record. 9 days from application to loan approval. His team is excellent & also a pleasure to work with. Thank you Mark & First Option Sharon M.

Informed, understanding, adept, and professional. Michael went out of his way to help in anyway he could. From explaining every step to following up with every facet, he made sure we were at ease. It was a true pleasure working with him and have already referred him to 4 others. Exceptional work!

Good communication. Quick closing.

Matters were approached humbly and diligently. I am delighted in the services rendered and manner of approach. They are the best. I am highly impressed and I will go to any length to introduce customers and clients to you guys.

Mark exceeded our expectations! During our recent Refinance - Mark made himself available, no matter the time of day, for questions or concerns. Additionally, he has compiled an excellent team - they got the job done quickly! Fastest Re-fi we have ever experienced. Thank you First Option!! J Madison

George explained things in a way that was easy to understand. Very honest and upfront about everything from the start. His team made the process smooth.

Joey knows what he is doing and gets you where you want to be or tells you it isn't going to happen.

Aaron is amazing at what he does. His experience and communication is outstanding. One of the best in the business I've every worked with. Anyone that's going to be purchasing a home with me that needs financing, Aaron is the guys I always will recommend. Thank you for doing such and amazing job for my purchase.

Always a pleasure working with Murrell.

When I first called, Clark knew what I was needing to do. He have me several options. When I choose to stay with Clark he explained everything and how things would go. Anytime I had a question Clark got back with me quickly and answered my question. I feel that since Clark took the time to answer me and help me the experience was awesome. Thank you Clark for everything and to make this a great experience for me.

Mark is so easy to work with and is very knowledgeable. Whenever I had questions he was quick to give me answers.

Aaron worked hard for us in the midst of such a complicated time. He had our mortgage ready to go and we had to postpone our home purchase several times since our home sale was delayed due to the Covid crisis. Each time Aaron and his team patiently put things back in order and kept in close contact to ensure that we would be ready to buy our new home as soon as we sold our current one. When we were finally able to complete the transaction, Aaron was ready. Highly recommend him!

Everyone involved was very polite, friendly and knowledgeable, answering every question we had and got everything done quickly for a swift closing date.

Michael is knowledgeable, attentive and was very supportive through a challenging process. We went to him for all sorts of advice (even outside his immediate scope of work) and he never hesitated to assist us in any way he could. We’ve already sent several family and friends his contact for any of their future mortgage needs!

Excellent team to work with! Extremely responsive, took care of all of our needs and would highly recommend!

Excelente trabajo siempre al pendiente

Clark was quite knowledgeable, prompt, and made the experience simple!

Great communication. Very responsive to all of our questions. We will definitely use again! Thanks Mark!

Mark was great for our refinance! He made the process very easy and was great at explaining our different options. Definitely recommend!

Rez was patient and knowledgeable. We were able to get 1.25% reduction in our existing mortgage interest rate. He was able to answer all our concerns and queries in a prompt manner. There were some unpleasant surprises because of the policies during COVID-19 but for the most part our experience with Rez was great. I would strongly recommend Rez to anyone who is looking to finance or refinance.

It was a pleasure to work with Clark Sigmund and his staff at First Option Mortgage, LLC. Clark was absolutely great person to work with. He was prompt, professional, and courteous. He makes the customer very comfortable. Clark made himself available to me at pretty much any hour via email and texts. He never failed to answer the phone, answer my email or return text messages. Clark has always explained things very well and always called me back promptly, even after hours. He has explained the process to me with the upmost and honest professionalism. He was extremely clear, through and patient as he guided me through the process. He was also very timely and worked hard to make sure everything was ready to go before closing. I explained to him what my expectations were in terms of closing time and other particulars. He said he would meet those expectations, but he surpassed them. He kept the ball rolling and the process was completed in the time frame promised. From pre-approval to closing- the journey was so seamless. I was most impressed with the turnaround and how quickly the settlement date was scheduled. I consider myself lucky to work with him. There were absolutely no surprises at settlement. An excellent job! I will recommend him to every person I know who needs financing.

Rob made the process relatively smooth, and he did so despite things I thought were gonna be issues that would prevent me from closing.

From start to finish Brandon, Jarad, and Lisa made the process of buying a home quick and painless. All my questions were answered promptly and well after normal working hours. I appreciate everyone’s hard work and help with buying my first home!

Very nice

This was our second time working with Alex. He is very knowledgeable and does a great job. I would recommend him to anyone.

Rez was easily reachable to answer any questions we had throughout our home buying process. He is very professional and always made us feel like he had our best interest in mind.

This was my first closing and it went very well. Thank you!

It was a pleasure to work with this agent Mara prestes, very communicative, answer any time. Sometime a headache but everything was worth it I’m a home owner now.

They did a great job. Very helpful and always with a quick response. The time from start to closing was very quick and easy.

Rez is very knowledgeable and helpful person. Makes the process easy and comfortable for the client.

Brandon, Jared and their entire team kept us very try informed throughout the entire process and were quick to provide responses to any questions we had. Very knowledgeable and made the process extremely easy. We have used them multiple times in the past and so has our family. Would highly recommend this team!

Very easy process with quick communication and knowledgeable answers to our questions!

Thanks for your efforts toward our own house, we appreciate your teams, My Lender Mr Josef Lee thanks for great work.

Murrell was top notch and very trustworthy. He went above and beyond every step of the way. Answered all my annoying questions and eased the stress throughout the whole process.

Nick's professional attitude and experience delivered a great rate and experience.

From a listing agent perspective. He was responsive and communicated well with me.

I save almost $200 dollars a month on my refi. I got a great rate.

Nick was very easy to work with and was responsive to our continued questions. Even during this Covid19 crisis we were able to get our mortage refinanced in a timely manner. Definitely worth having Nick steer the ship on our behalf.

Very responsive and helpful!

Didn’t interact enough to form an opinion.

Ashley was awesome! Anything and everything I needed to know she let me know right away and got everything I needed done Fast and efficiently the experience with super stress free!

David was on top of his game and was very clear about everything going on and what to do next. I didn't feel worried or lost going through this process. Highly recommend!

They was very helpful every step of the way.

Refinancing a mortgage can be really stressful. There's a lot of items to find, prepare and send along appropriately. Mark was always in our corner with quick responses and willingness to take the extra steps to guide me through anything I wasn't sure of.

Coverup knowledgable and friendly,

La atención y dedicación

Responsive and straight forward.

Scott was easy to deal with and on top of every action needed. Great job Scott!

Alex is a phenomenal lender! Works well with all my clients; always returns calls, and works so efficiently and effectively! 100+++++ satisfied :)

Joey was very helpful to us especially in the beginning we were new to this experience and he gave us very good advice and directed us in the path that we chose to do. We will definitely be recommending him to everyone we meet

I wouldn't hesitate to recommend Rez Esmail to my closest friends or family. Accurate quotes and no surprises should be his slogan and summarizes my experience with him 100%. Experienced, great follow-through, awesome communication, clear estimates, and very knowledgeable. Rez was straightforward with clear explanations of costs, rates, and options. Another note, Rez nearly always picks up when I call and/or returns my calls & emails promptly, i.e. within an hour (even on weekends). I would highly recommend him to anyone looking for a mortgage and I will definitely go to him again if I need one.

In spite of the inability to meet in person, Ashley was able to get our refinance done in just a little over a week. She was responsive to questions, thorough in her explanations, and very precise in her estimates. It was a smooth, easy process from start to finish. We highly recommend Ashley.

Josef will successfully handle the most difficult loan and push it all through to the closing table. He is always prompt in responding to questions and issues. His communication skills are second to none. He is very professional and knowledgeable in his field.

David was extremely knowledgeable, pleasant to talk with, and was able to explain difficult financial aspects in layman’s terms. He was also readily available to answer questions about the process. I’m thankful to have David there to help!

A true professional

Scott was extremely responsive, knowledgeable and available whenever we had questions he was there and knew the answers. He made our experience pleasant and relieved a lot of the stress of the home buying/financing experience. Highly recommend and will be using him again for any refinancing or new mortgage needs in our future. Thank you Scott!

Great experience and very easy.

Rez was very efficient, easy to work with, accurate and overdelivered in every aspect. We were very impressed and recommend him to anyone needing mortgage survices.

Rez was kind, professional and very knowledgeable. He got us a great rate and followed up regularly to make sure we submitted everything we needed to for refinancing. I recommend him to everyone!

Scott texted me very fast , which I like it , also answered all my question

Very professional and friendly/ prompt calls and quick process/ would definitely recommend to others!!

I really appreciate and thanks to first option to make it very easy and fast to have my new home, I thought it going to a very long time but they promised and fulfilled it. Thanks to Josef lee he never tell me is not gonna be possible.

Scott was excellent at communicating with me during the process.

Siempre estuvo al pendiente para aclarar cualquier duda ! Excelente !

Working with Bill to get our loan closed was a very easy process . We were satisfied from his expertise of guiding us and will likely refer Bill in the future to prospective buyers . He was wonderful to work with .

First Option is a Great Mortgage Company. Rez is an excellent person with Great work ethics. He answers his phone and responds to his messages.

Great job in all facets of the transaction

He was very professional and pleasant. Buying a house is stressful, but Rez truly made it manageable.

Rez made me comfortable, like he was one of my friends. Rez always had answers and no question was dumb to him. Great guy and out of my whole uneasy situation in my process in getting a house he was the only thing that made it a little better.

This was our second experience with Joey and his team; once again it was a very positive experience. Joey and his team were readily available to answer any and all questions we had around the clock. They were upfront with what to expect throughout the process and let us know ahead of time what we should be looking out for next.

Sean was extremely communicative and did a great job

Sean is very knowledgeable and efficient at getting a loan to closing.

Mr Polack was great to work with especially during the corona pandemic. He definitely takes the time to explain and provide you with the best solutions to personal situation. I'd highly recommend him.

This was our second purchase of a home, but our first experience in the Dallas area. We were incredibly fortunate to be connected to Rez though our realtor. Rez went above and beyond to get us a great quote and to ensure the purchase process was effortless on our end. Honestly we could not have asked for a better lender, this was an all-around wonderful experience. We emphatically recommend Rez's services to anyone looking for a mortgage loan in the Dallas area. Thank you again Rez!

Great communication, quick responses and the team made themselves available all the time. We appreciated the friendly, encouraging and kind tone of all communications, as well as the helpful ways the team made sure our deal got done. Highly recommend!

Bill was great to work with! He was very informative and helpful throughout the whole homebuying process. We were able to close as scheduled even though there were some difficult roadblocks due to the coronavirus and timeline. Thanks Bill!

The communication was the best part. I was informed as to where we were in the process. I was given advice as to how to handle certain situations. Even thou covid delayed some things I was still blessed with a great percentage rate. I would definitely recommend this team to anyone!

Nicole is great to work with! She maintained communication with me and the buyer throughout the process while exhibiting a high level of professionalism and courtesy to all transaction parties. I would definitely recommend Nicole for your mortgage loan needs.

Fast processing, easy communication , knowledgeable team, very responsive, and AMAZING customer service

Murrell was always on top of things. He got back to me in a proper timely manner whenever I would leave a message usually within minutes or definitely within the hour. He was through and professional. His team doing the paperwork to complete the mortgage made it effortless and easy. I would definitely recommend Murrell Sailers and the team at first option mortgage to anyone looking to refinance or for a first-time mortgage.

Good experieince!

Sean is detail oriented, stays on top of the process, does things in a very timely manner, and goes to bat for his clients.

Aldwin works diligently to ensure the best for our clients.

Very professional and knowledgeable about what was needed for a successful closing.

Everyone was very professional and always had an answer to any questions quickly.

Great experience with Mark and his team. Thank you!

Rez is the best person to work with . Extremely cooperative. Always there to answer all the questions, which makes the process of home buying or refinancing pretty smooth. I will always recommend him to all my family and friends.

Complete, thorough, and professional!

I am a first time home buyer and Jim was a tremendous help during the process. He's very personable, easy to work with and was there whenever I had a question. I'm very pleased with the experience.

I'm so grateful we were referred to Rez when we were looking into refinancing our mortgage to lower our interest rate and mortgage payment. Rez was so easy to work with, the process was quick and efficient. He went above and beyond to for us and over delivered in every aspect! We were so impressed and greatly recommend him. He really is the Best! Thank you Rez!!!

the whole team

Thanks!

Philip and his team were timely and proficient in handling paperwork and questions along the way. They made the process easy and less stressful.

This is the second time I've had Scott help with a loan, great communication and takes the time to explain in detail everything that you will need to know.

Thank you for saving our closing! I am so thrilled with the level of service and response to myself and my clients on Amy’s behalf.

Rob made the home buying process painless by connecting all the dots from securing the loan, finding a realtor, and closing the deal. We knew we could reach him at any time, and that he was always working for us with our best interest at heart. We will be referring him to all of our friends and family

Ashley gave us the best experience ever! Hwr response time is practically immediate, she takes time to explain things for newer home buyers and she was just all around pleasant! Instead of a dull process on the phone she made it a great experience and did more to help than i could begin to explain. Sabe yourself the headache and use this wonderful woman! Thanks Ashley for helping us get our new home!

We closed!!!!

Mark and his team made the refinance process easy and stress free. Mark was very informative and provided different options to meet our goals.

Joey is always very diligent, timely and thorough. Always a great experience whatever we are working on with him!

Got it done on time and communication was good

I appreciate that Scott is always willing to find a way to help us make a deal work. Whether it's reworking the numbers or explaining new options to the customer.

The best team

Quick and easy process

Highly recommend Mark! We refinanced recently and it was one of the easiest things we've done. Thanks again!

Working with Mark made the process of refinancing very easy. He was prompt in his repossess and is knowledgeable in the field. This experience was by far the smoothest we’ve encountered. Thank you!

Anytime we would call, Mark would answer and help us out! Mark was prompt in taking action if something needed to be pushed forward! I am thankful for Mark and his ability to deliver on what he promised and for his honesty! He is a great and went to bat for us and got us exactly what we needed! Mark gave us Outstanding service and has a fantastic team!

John Lee made the experience great

Very helpful, great service.

The entire team was helpful, and very nice during these crazy times we experiencing. I've referred the team to three different friends. I hope they take advantage.

Ashley is definitely THE BEST out there! She made my refinance happen like a magical fairy! Thank you so much for being so efficient and helpful! You saved me!

Nicole was very responsive and willing to answer questions.

David was fantastic to work with.

When I say there were road blocks every direction I turned while trying to close, Jeff didn’t give up. He literally fought all the way until a few hours before closing to get everything taken care of. COVID 19 thought I was defeated! Thank you Jeff. I am so grateful and can’t wait to finish moving into my first home!

Kashif was very helpful in making the loan process as stress free as possible. He made sure we had all the proper paperwork and in the end he got the job done without any delay.

Mark is a great guy, great at what he does, and cares deeply for our wonderful neighborhood. Everything went smooth in our transaction and the buyer is a happy camper!

It was great working with you Mark!! Everything went very smoothly. Thank You

Murrell is very Responsive and knowledgeable

Nicole was very friendly and professional. She answered all my questions about the lending process for buying a house, kept an open line of communication, and was able to work with me and my off work schedule.

George and his staff were fast and provided great help and information. I would use them again.

Another great experience with Murrell.

Xavier was easy to work with, quick to respond and informative.

Carolina did a great job in explaining the process from the very 1st phone call until the end. Her customer service was great and her team was helpful also.

Easiest re-fi we've done! It was so fast, and we felt informed every step of the way.

Mark is very knowledgable, hard working, and trustworthy. He will always be my go to lender!

Carolina really knows how to take care of Buyers and their agents. Thank you for your professional experience and your great customer care!

David was very knowledgeable about the process and answered any questions we had quickly and professionally. It was a pleasure doing business with him!

Mark is a terrific guy, he is honest and professional. He made our transaction very easy and smooth. Highly recommended!

Reed was incredibly awesome to work with! Great speedy service! He made sure to communicate well with our broker, title company and all parties involved to make sure all of our timelines were met very easily! Highly recommend!! You won’t find anyone better!

I worked with Nikki and Phil for my refi. Communication was excellent and explanation of questions I had were a plus too, even when I needed them explained to me a second or third time! Will definitely recommend them to my family, friends and Clients looking to get a loan to purchase a home.

I realy like the attencion. And how everything was explained even some time went we are confused. How everything work between my lender. I am glad i choose First Option Mortgage..

We have now used Joey and his team for a mortgage and refinance within a 12-month period and through both experiences, he and his team have been fantastic. The level of communication throughout the process is as good as it can possibly be and Joey truly makes the complex process easy to understand. I'd recommend Joey to anyone looking!

Jim was fantastic, I have gone through a couple diffrent mortgage guys and Jim just handles what no one else could do. Thanks Jim your worth is justified, every penny .

Joey gave us a very thorough explanation of the process and he and his team provided great follow-up all the way through.

Very professional team. I enjoyed every aspect of my experience.

Excelente

As the selling Realtor of a transaction, Joey was very prompt with all communications and took the time to explain and elaborate on any questions I had!

Jeff wok till the last minute until the deal Closed. Thank you

Joey was great - he did everything we asked him to do and was quick to respond to any questions. He gave us great advice and made the process as easy as possible.

Fue excelente por que me ayudó en todo el proceso, pude contar con ella para resolver todas mis inquietudes, siempre co testa de manera rápida y tiene una solución a todo es una gran profesional mil gracias 😊

This is the second time we have used Alex for our mortgage needs and both times we have said how easy him and his team make the process, and how much we trust them. Always, fast, easy and non-stressful--unlike some mortgage companies we have used in the past. Will NEVER go anywhere else for our mortgage needs. Thank you guys!

Everyone you work with cares about your experience. This was my second experience with George and his team and I would do it again.

Joey and his team help with every aspect of the process. They make it so easy.

Excellent communication. Thank you!

Fast, pleasant and efficient in every way!!! Highly recommend!!!! Stellar service.

Good job!

Jeff is a fantastic loan officer! Knowledgeable, personable, and great work ethic! Highly recommend for any lending needs!

Disponibilidad en todo momento, amplia explicación de nuestras dudas y preguntas . Atención, cordialidad , y mucha paciencia . Y una agradable persona, a pesar de que solo la conocí por teléfono debido a esta situación que estamos pasando por el virus. Nos sentimos muy satisfechos con su asesoría en el proceso de la compra de nuestra casa . 😀 Thank you so much Carolina 😘

Clark is thorough and is concerned with the client, not just trying to close a loan. Knowledgeable and personable.

Great job

Kashif was very responsive and was very knowledgeable about the gift of equity concept. He remained patient and was very quick to send various scenarios. He was also able to discount closing costs via credit based on quote from another company. It was overall a very pleasant and smooth experience.

Everything was very fast and I had a great assistance from Mara Prestes

Always prompt replies, always forthright. That is what you need from a lender!

George Wegmann and his team stepped up when the other mortgage company backed out and was able to get my client approved in record time. He kept us updated and moved smoothly through the entire transaction. I will be using them again for their fantastic service!

Just when I thought I would not get financing for my house,, My 1st Option took over and made my dream come true. They also made it possible for me to complete the process while using my phone, thankfully they were patient and understanding.

Mr William polack was a great help to reference my house. I will definitely recommend him to others.

Murrell was very helpful and extremely patient, especially during this crazy COVID 19 period

George and his whole team were very efficient timely and knowledgeable and very pleasant to work with.

We wouldn't have gotten the best mortgage rate without Sean's knowledge and experience. He guided us with patience and made sure we were in the best possible position.

Pls do not include personal information.

Excellent communication with zero hiccups/holdups all the way through. Great experience.

Exelente

Ronnie was extremely knowledgeable and responsive. The guy would pick up my call on the second ring! Awesome! We really enjoyed working with him and are referring him out to your friends.

Excellent service and communication, gets things done quickly!

Great communication

Highly recommended.

Mark was always available to answer any questions we had regarding our new home purchase. Thanks for all your help.

Easy to work with and knows his stuff. Thank you!

Josef Lee was professional, he showed he had the experience to perform the job, easy to reach when I needed a question answered and loan was completed timely.