(770) 423-8200

Reviews

First Option Mortgage, LLC
The People You Call FIRST!
Mortgage
First Option Mortgage, LLC
1100 Circle 75 Pkwy SE
Suite #300
Atlanta, GA 30339-3024
(770) 423-8200 Business
(770) 423-8201 Fax
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About First Option Mortgage, LLC
At First Option, mortgages are about much more than numbers and rates. They’re about people: families and veterans, newlyweds and retirees, looking for a better life. Purchasing a home is life-changing, which is why we’re committed to every call that inquires about rates and every person who walks through the doors of our local branch offices with a dream of home ownership. We care about each other and our customers, because we believe in putting people first. We believe in making a difference.

As a nationally recognized mortgage lender, we serve people throughout the nation with lending services in Conventional, FHA, USDA, and VA residential home loan products. We’re headquartered in Atlanta, GA with physical branch locations across the U.S. and licensed in 19 states.
What people are saying about First Option Mortgage, LLC
4.7
Survey completed on
Oct 26, 2020
Reviewed by Sara Elizabeth McCarthy for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark will be honest with you about whether he can or can’t beat other offers for financing. We have experienced both. In both instances, he treated us with dignity and respect, and the process was very smooth.
5.0
Survey completed on
Oct 18, 2020
Reviewed by Robert S Sandhu for Murrell Sailers
Completed transaction in Oct 2020 in Henderson, NV.
Murrell is a very kind and hopeful person. Thanks for helping me through this frustrating time I had with the other lender that was giving me the run around
5.0
Survey completed on
Oct 24, 2020
Reviewed by Justin Mark Samars for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark presented our options in a clear manner so we could determine what was best for our family. We made a plan based on what we were looking for and Mark made it happen. He was very communicative and always there to answer questions. We had a great experience with him and will utilize his services in the future.
5.0
Survey completed on
Oct 26, 2020
Reviewed by Gloria Elizabeth Diaz Garcia for Mara Prestes
Completed transaction in Oct 2020 in Sugar Hill, GA.
“From the very first call until after closing, Mara was incredible. She was Professional, efficient and made me feel confortable throughout the entire process. Thank you for making my experience so pleasant and successful!”
4.5
Survey completed on
Oct 25, 2020
Reviewed by Jennifer C Pittman for Josef Lee
Completed transaction in Oct 2020 in South Bend, IN.
The level support, guidance, and reassurance made the process comfortable and as smooth as possible. My questions were answered promptly and with expertise.
5.0
Survey completed on
Oct 24, 2020
Reviewed by Jessica Hammons for Brandon McDonald
Completed transaction in Oct 2020 in Avon, IN.
So easy to work with and made me feel very comfortable about something I was new to doing! Knowledge and patient and made the process so easy for me!
5.0
Survey completed on
Oct 25, 2020
Reviewed by Nhu Thao T Anico for William Polack
Completed transaction in Oct 2020 in Norcross, GA.
Top notch service
5.0
Survey completed on
Oct 23, 2020
Reviewed by Elvera Maria Howard for Rob Johnson
Completed transaction in Oct 2020 in Villa Rica, GA.
Mr Johnson is a people person keep up the GOOOOOOOOOOOOOOOOD. Nice working with him!!!!!!!!!!!!!!!!!!!!!!!!!
5.0
Survey completed on
Oct 24, 2020
Reviewed by Sarah Knowles for Fobby Naghmi
Completed transaction in Oct 2020 in Fairfax, VA.
Fast, easy process with excellent outcome!
5.0
Survey completed on
Oct 24, 2020
Reviewed by Tamara Bass for Santiago Serna
Completed transaction in Oct 2020 in Lawrenceville, GA.
Our preferred lender was unable to get the file approved. Santiago did! Fast and easy, too! Great job!
5.0
Survey completed on
Oct 24, 2020
Reviewed by Mehboob S Lakhani for Rez Esmail
Completed transaction in Oct 2020 in Johns Creek, GA.
Rez was great and helped me through out the loan processing by communicating through email and phone calls. Thanks.
5.0
Survey completed on
Oct 23, 2020
Reviewed by Olaronke Ajayi for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
The coordination right from the onset of my application till the closing was superb! Josef Lee and his team ensures smooth and hassle-free process of acquiring a home for me. Well done guys!
5.0
Survey completed on
Oct 24, 2020
Reviewed by Shannon Cioffi for Sean Hanzelik
Completed transaction in Oct 2020 in Mineral Bluff, GA.
Good communication and easy to work with.
5.0
Survey completed on
Oct 24, 2020
Reviewed by Rene Sanchez-Breton for Chris Sanchez
Completed transaction in Oct 2020 in Woodstock, GA.
From beginning to end, Chris answered all my questions. He clearly examined all the steps and kept me abreast of the process even when nothing was happening. He made sure my wife and I felt comfortable and even offered to treat us and our grandchildren to lunch when the paint was unexpectedly pushed back. What a splendid experience overall. He made our day!
5.0
Survey completed on
Oct 23, 2020
Reviewed by Paradise Bradford for Josef Lee
Completed transaction in Oct 2020 in Indianapolis, IN.
Josef Lee, is a phenomenal person to work with! He worked hard for me as a client to make sure that I was able to become a homeowner, with all the obstacles I faced as a first time homeowner. He insured me that the process wouldn’t be easy, but with faith and patience things will work out! I’m pleased to say after wanting to give up and feeling discouraged at many points during this process, Mr. Lee always sent out encouraging message as well as great updates!! He’s the best!! Thank you Mr, Lee
5.0
Survey completed on
Oct 23, 2020
Reviewed by Khadijah Taylor-Louis for Theresa Santiago Morgan
Completed transaction in Oct 2020 in Decatur, GA.
She was extremely knowledgeable and responsive to every inquiry that I had. I really felt like she had my best interests in mind and made me feel very comfortable with an otherwise stressful process. She even came to my closing, which I thought was amazing. I really enjoyed working with her and because of her, I will use First Option to refinance my investment property.
5.0
Survey completed on
Oct 22, 2020
Reviewed by Brent Robert Gehre for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark and his team were pleasant and easy to work with. Our refinance was flawless. Thank you.
5.0
Survey completed on
Oct 22, 2020
Reviewed by Eric Arechiga for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark kept us informed and everything went super smooth.
5.0
Survey completed on
Oct 22, 2020
Reviewed by Lisa M. Temples for jovalle
Completed transaction in Oct 2020 in Winter Haven, FL.
Great customer service and got the job done
5.0
Survey completed on
Oct 22, 2020
Reviewed by Joseph Stockdale for Michael Walker
Completed transaction in Oct 2020 in Lithonia, GA.
Mike Walker provides exceptional professionalism, communication, and customer service. He makes the lending process easy- with constant communication and loan updates you always know what to expect. Mike always gets us to the closing table on time- sometimes early but never late!!! I look forward to working with Mike again to bring future transactions to a successful close!
5.0
Survey completed on
Oct 22, 2020
Reviewed by Andrew J Halpin for Amy Rebenar
Completed transaction in Oct 2020 in San Tan Valley, AZ.
Amy was absolutely amazing to work with. She always made sure that no matter what we knew what was happening and broke it down so that we understood what was next. If we didn't have Amy as part of our team through our first home purchase experience, I don't know what we would've done. So happy we went with her as our loan officer.
5.0
Survey completed on
Oct 20, 2020
Reviewed by Jaime Aguilar for Elly Williams
Completed transaction in Oct 2020 in Henderson, NV.
Elly Williams, surpassed our expectations !! She was always courteous easy to talk to, very knowledgeable, professional, and very patient. she took the time to explain everything in great detail. always with a positive attitude. My wife and I are very satisfied with her professionalism. We would definitely recommend First Option Mortgage. Elly, Thank you for all your help !
5.0
Survey completed on
Oct 21, 2020
Reviewed by Bernard L Mason for Khrista Dees
Completed transaction in Oct 2020 in Decatur, AL.
Ian thankful to kristaDee for hard work she has done to get me in my dream home. This 30 day was a lot of work but you kept your word. Late call didn't face you. Thank you.
5.0
Survey completed on
Oct 20, 2020
Reviewed by Quayshaun Jamar Logan for Ronald Morgan
Completed transaction in Oct 2020 in Jacksonville, FL.
Ronald was always in communication with us and keeping us on track. He was very clear and easy to understand at all times via email. I’d work with him again any time!!
5.0
Survey completed on
Oct 21, 2020
Reviewed by Wanda C Lilly for Ronald Morgan
Completed transaction in Oct 2020 in Middleburg, FL.
Ronnie is always a pleasure to work with. Very pleasant, professional and thorough. Thank you for another great experience!!
5.0
Survey completed on
Oct 21, 2020
Reviewed by Danny Winstead for Ashley Filitor
Completed transaction in Oct 2020 in , .
Ashley is super knowledgeable. She's always upbeat and a pleasure to work with. She walked me through the entire process and was quick to respond to any questions or concerns that I had. She made my refinance seem like a breeze and it was actually an enjoyable experience!
5.0
Survey completed on
Oct 17, 2020
Reviewed by Christa Fasulo-Goldm Fasulo-Goldmann for Whitney Hall
Completed transaction in Oct 2020 in Port Charlotte, FL.
Knowledge and responsiveness
5.0
Survey completed on
Oct 21, 2020
Reviewed by Bobbie W Mason for Khrista Dees
Completed transaction in Oct 2020 in Decatur, AL.
I would like to thank KristaDee for all the help she gave me. It was a learning experience for me and the knowledge you gave me i want forget. I've already started recommending your service. Thank you so much.
5.0
Survey completed on
Oct 21, 2020
Reviewed by Kevin Hamilton for Nick Gruen
Completed transaction in Oct 2020 in Sanford, FL.
Nick and his team at First Option Mortgage made refinancing my home loan quick and easy. He explained the entire process and was always there to answer any questions that I had, which put my mind at ease knowing that I was in good hands and that I definitely made the right decision in choosing him to help me with this transaction. I would highly recommend Nick and First Option Mortgage to anyone looking to refinance their existing home loan or looking for a loan for a new home purchase!
5.0
Survey completed on
Oct 17, 2020
Reviewed by Bessy Paulin for William Polack
Completed transaction in Oct 2020 in Snellville, GA.
William Polack is very knowledgeable and his assistant Michele Nieto is very efficient, so the process was very smooth.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Leah Vasquez-Guevara for Aaron Schwamberg
Completed transaction in Oct 2020 in Henderson, NV.
Where do i start? From the moment I made the initial call to Aaron, I was very impressed by his professionalism, thoroughness, follow-through and most of all patience. I purchased a home, something I never thought would be possible. Aaron made things easy, and when I felt overwhelmed, he showed empathy and compassion. Then the call came with my final cash amount due to close and it was SIGNIFICANLY lower than I expected. I am so grateful for Aaron and what he has done for my family! Thank You!
5.0
Survey
Reviewed by lykeaboss22 for Rez Esmail
Completed transaction in Oct 2020 in , .
We are first time home owners and had no idea what to expect.. when we first spoke to Rez we didn’t know if we had made the right choice but he made us feel safe and provided all the information as needed. Rez was with us every step of the way since March 2020 until we finally found a home in oct 2020 and become first time home owners !!! I recommend Rez 100% and I will def come back to him to refinance if I ever have to and recommend to anyone I know Thank you Rez your the best !!
5.0
Survey completed on
Oct 20, 2020
Reviewed by GARY E HALL for Whitney Hall
Completed transaction in Oct 2020 in Jacksonville, FL.
Whit is by far the most knowledgeable mortgage professional I know. He has a passion for getting the job done, and getting it done right.
5.0
Survey completed on
Oct 20, 2020
Reviewed by Percy Bueno for Marie Haley
Completed transaction in Oct 2020 in Snellville, GA.
Marie's level of expertise on mortgage loan application process make it easy for me to understand it. Without Marie's knowledge I could not get to close the purchase of our new home
5.0
Survey completed on
Oct 20, 2020
Reviewed by Jeffery E. Johansen for Aaron Schwamberg
Completed transaction in Oct 2020 in Las Vegas, NV.
Aaron was always friendly, helpful, patient and professional. I have already recommended him to others and will surely contact him again when the need arises.
4.5
Survey completed on
Oct 20, 2020
Reviewed by Heidi Watt for Aaron Schwamberg
Completed transaction in Oct 2020 in Las Vegas, NV.
Aaron was communicative and our mutual client Jeffrey Johanson was pleased with his borrowing experience, which is what we ultimately want.
5.0
Survey completed on
Oct 20, 2020
Reviewed by Jesse Lee Draper for Khrista Dees
Completed transaction in Oct 2020 in Meridianville, AL.
She knew her business and very professional
5.0
Survey completed on
Oct 20, 2020
Reviewed by Laodice Rimanelli for Carolina Vergara
Completed transaction in Oct 2020 in Marietta, GA.
Communication, no delays and clear to close before the closing date. Great job!
5.0
Survey completed on
Oct 20, 2020
Reviewed by Daniel Glese Junior for Brandon McDonald
Completed transaction in Oct 2020 in McCordsville, IN.
This is the 2nd time he prepared my paperwork and I am very satisfied with his services and proactivity. Always willing to help you out and give the best customer experience you wouldn't get it anywhere else. I highly recommend Brandon.
5.0
Survey completed on
Oct 20, 2020
Reviewed by Kevin Foster for Ashley Filitor
Completed transaction in Oct 2020 in , .
Ashley did a wonderful job communicating throughout the entire process. She made it simple to refinance and we would highly recommend her services to anyone!
5.0
Survey completed on
Oct 20, 2020
Reviewed by Braden Malone McGraw for Nicole Lidester
Completed transaction in Oct 2020 in Indianapolis, IN.
My wife and I were first time home buyers and had a lot of questions. She guided us every step of the way. She was knowledgeable on the process and very amicable. When we made an offer on our dream home, she took time out of her busy day to call the seller's agent and recommend us. That house had received multiple offers, but the sellers chose ours. At closing, they told us that Nicole calling to vouch for us impressed them enough for them to accept our offer. Nicole goes above and beyond!
5.0
Survey completed on
Oct 20, 2020
Reviewed by Albert R Johnson Jr for Samantha Fraser
Completed transaction in Oct 2020 in Dawsonville, GA.
Samantha helped us jump through some hoops to be able to complete the loan process in 16 days. Her and her team were fantastic and I really appreciate everything that they did for me to make sure I could close on my new dream home. THANK YOU!
5.0
Survey completed on
Oct 20, 2020
Reviewed by Michele Michalec for Samantha Fraser
Completed transaction in Oct 2020 in Dawsonville, GA.
Samantha took charge of an almost lost loan and brought to the table is 16 days! Clients were thrilled and as their agent, I was too! Thank you, Samantha
5.0
Survey completed on
Oct 20, 2020
Reviewed by Marion A Draper for Khrista Dees
Completed transaction in Oct 2020 in Meridianville, AL.
We were pre/approved by a bank but then ran into a complication and the loan wasn’t approved. Ms. Dees worked tirelessly to get us approved and to the closing table in 10 days and may I add at a lower interest rate!
5.0
Survey completed on
Oct 20, 2020
Reviewed by Yesenia E Mendez Gomez for Carolina Vergara
Completed transaction in Oct 2020 in Marietta, GA.
They are very nice and helpful. Had an amazing time working with them.
4.5
Survey completed on
Oct 20, 2020
Reviewed by Janet Darlene Kellar for Dustan Ingram
Completed transaction in Oct 2020 in Mooresville, IN.
Very pleasant to work with
5.0
Survey completed on
Oct 20, 2020
Reviewed by Edward Antonio Patri Fernandez for Arish Halani
Completed transaction in Oct 2020 in Roswell, GA.
The time and attention given to my file.
5.0
Survey completed on
Oct 20, 2020
Reviewed by Jasmane Lasha Kirlew for Charles Atkins
Completed transaction in Oct 2020 in Lithonia, GA.
Charles was very professional and answered all my questions in a timely manner. He made my situation work for ME. When I got to the closing table I was at ease, because my transaction went through smoothly and his number figures were exactly on point! Thank you Charles for making my homeowner dream become a REALITY!!!
4.5
Survey completed on
Oct 20, 2020
Reviewed by Isiaka Costa for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
Good
5.0
Survey completed on
Oct 20, 2020
Reviewed by Traci Nelson for Ashley Filitor
Completed transaction in Oct 2020 in , .
Ashley made everything easy and everything went through very quickly. I highly recommend her if you’re needing a fast and easy turnaround.
5.0
Survey completed on
Oct 18, 2020
Reviewed by Gary L. Parker for Brandon McDonald
Completed transaction in Oct 2020 in Plainfield, IN.
The communication was very good and speedy. Everything was so smooth and the whole process was great.
5.0
Survey completed on
Oct 06, 2020
Reviewed by April Marissa Draine for Frank Brown
Completed transaction in Oct 2020 in Huntsville, AL.
Frank was really on top of making sure we had all of our paperwork together for a quick and efficient closing.
5.0
Survey completed on
Oct 17, 2020
Reviewed by Adrienne Brown for Khrista Dees
Completed transaction in Oct 2020 in Meridianville, AL.
From the beginning of the loan process to the end Khrista was on it. Professional and efficient! What more can you ask for in a Loan Officer. Thank you for taking care of my client.
5.0
Survey completed on
Oct 17, 2020
Reviewed by Vance Lee Frier for Jeff Scott
Completed transaction in Oct 2020 in Hogansville, GA.
Mr. Scott was not only helpful at every stopping point, He made sure to follow up to see that what ever it was was taken care of. Thank you Jeff for all you did to help me along this journey.
5.0
Survey completed on
Oct 17, 2020
Reviewed by Dana King for Khrista Dees
Completed transaction in Oct 2020 in Meridianville, AL.
Everything on my transaction with Khrista Dees went smoothly and actually completed earlier than any other I have worked on. Great work Khrista! Highly recommend!
4.5
Survey completed on
Oct 17, 2020
Reviewed by Mayan Molly for Carolina Vergara
Completed transaction in Oct 2020 in Grayson, GA.
Carolina and team was very proactive in reaching out to move the process faster. I enjoyed working with Perla her assistant. I has a little misunderstanding in changing from one loan type to another which caused a difference in the final rate. Overall the experience was good.
5.0
Survey completed on
Oct 17, 2020
Reviewed by Bianca G for Khrista Dees
Completed transaction in Oct 2020 in , .
Khrista was extremely helpful and stood by me and my family throughout this home buying process. We purchased a new construction and through the whole 7 months she was there gathering things and making this happen to get us in our home! I would highly recommend Khrista to anyone looking to buy a home.
5.0
Survey completed on
Oct 17, 2020
Reviewed by Avery W Beheler for Josef Lee
Completed transaction in Oct 2020 in Indianapolis, IN.
I had purchased my first home with Josef and went through the process of refinancing with him as well. I think that everything went very smoothly all things considered (COVID). I do plan on using Josef with First Option Mortgage in the future for my home buying needs.
5.0
Survey completed on
Oct 17, 2020
Reviewed by Olushina Lahan for Jeff Scott
Completed transaction in Oct 2020 in Charlotte, NC.
The service is great and communication is superb!
4.8
Survey completed on
Oct 17, 2020
Reviewed by Maria Cortes Blease for Carolina Vergara
Completed transaction in Oct 2020 in Atlanta, GA.
She's the best!!!
4.5
Survey completed on
Oct 18, 2020
Reviewed by Alicia Borrow for Stephanie Parks Watts
Completed transaction in Oct 2020 in , .
Stephanie was great start to finish!
5.0
Survey completed on
Oct 18, 2020
Reviewed by Margaret Irene Parker for Jose Ricardo Calderon
Completed transaction in Oct 2020 in Tunnel Hill, GA.
Jose Calderon was absolutely wonderful!!! He was there to help with every question or concern that I had. He walked me completely through the whole process.
5.0
Survey completed on
Oct 18, 2020
Reviewed by Gabby Rocha for Rez Esmail
Completed transaction in Oct 2020 in Brownsville, TX.
5.0
Survey completed on
Oct 18, 2020
Reviewed by DAVID W SANVIDGE for Whitney Hall
Completed transaction in Oct 2020 in Naples, FL.
Fast decisions, great team of professionals.
5.0
Survey completed on
Oct 18, 2020
Reviewed by Hector A Tamayo for Adriana Aleman
Completed transaction in Oct 2020 in Loganville, GA.
Logramos nuestro objetivo comprar una casa
5.0
Survey completed on
Oct 16, 2020
Reviewed by Oyedotun Folajin for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
Josef Lee is always available to assist, he has listening ears, patient, dynamic, he is a solution provider, dependable and made the experience a memorable one. Josef answers his calls promptly, responds to emails and messages ASAP and always make a backup plans for the time he would not be available. He advised me on how to boost my credit score which eventually worked out within a month. His excellent performance will make me recommend him over and over again. Kudos to Josef for his effort.
4.8
Survey completed on
Oct 17, 2020
Reviewed by Placide O. Ntanzu for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
Is the best
5.0
Survey completed on
Oct 17, 2020
Reviewed by Tegan M Viveash for Mark Powell
Completed transaction in Oct 2020 in San Tan Valley, AZ.
Mark was great and always responded quickly to questions. Gave clear information about time frames and what to do. So happy we got to work with him and look forward to any future business!
5.0
Survey completed on
Oct 17, 2020
Reviewed by Jeremy Draper for Khrista Dees
Completed transaction in Oct 2020 in Meridianville, AL.
Khrista is a miracle worker to say the least. She was able to not only pull one of my clients credit score up, but she was able to close the loan all within 2 weeks. My clients and I are WELL pleased with her service!!!
5.0
Survey completed on
Oct 17, 2020
Reviewed by Sandra Kimberly McGraw for Nicole Lidester
Completed transaction in Oct 2020 in Indianapolis, IN.
My husband and I were impressed by Nicole from the start. She was so friendly and welcoming at our first meeting that we walked away feeling like she was an old friend. Nicole was extremely competent, confident, and transparent. She walked us through many loan options, let us know what worked best for our specific situation. It was obvious that she only wanted what was best for us. She was there for us every step of the way. 500 characters aren't enough to convey how great she is!
5.0
Survey completed on
Oct 17, 2020
Reviewed by Antoinette Amah for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
Josef was knowledgeable about the process.
5.0
Survey completed on
Oct 17, 2020
Reviewed by Garden Seo for jasmina jakupovic
Completed transaction in Oct 2020 in Little Rock, AR.
She was very kind and accurate in doing her position. When neede, she also responded to me out of her normal work time.
5.0
Survey completed on
Oct 17, 2020
Reviewed by Nicole Hudson for Jeff Scott
Completed transaction in Oct 2020 in Hogansville, GA.
Jeff is always quick to respond and works the same hours as real estate agents which make deals come together so much easier!
5.0
Survey completed on
Oct 17, 2020
Reviewed by Shameka Sherrie Landers for Ashley Filitor
Completed transaction in Oct 2020 in Marietta, GA.
Ashley and her team moved very fast and efficiently for me. I was in a crunch when I first got in touch with Ashley and let’s just say she had my home loan approved in 5 business days.. Ashley is the absolute best plus she has a great personality to go along with her hard work. ❤️❤️ I would recommend anyone to give Ashley a try.
4.3
Survey completed on
Oct 14, 2020
Reviewed by Monique Keith for Theresa Santiago Morgan
Completed transaction in Oct 2020 in Dallas, GA.
follow up, energy, response time. The only issue I had was the buyer was told an incorrect number for the HOA and it cause a little disruption. The number the buyer was quoted was actually the home insurance number and not the HOA number. Other than that, a great experience.
5.0
Survey completed on
Oct 14, 2020
Reviewed by William Scott Irwin for Sean Hanzelik
Completed transaction in Oct 2020 in Ooltewah, TN.
Sean made a complicated process simple and was able to explain why things were happening and why they were necessary. We felt like Sean had our best interests as his goal. He was able to help us switch from VA to Conventional loan in midstream of what was happening. His service to us was without equal and provided us with the feeling we were in good hands. I would recommend him to anyone I know.
5.0
Survey completed on
Oct 09, 2020
Reviewed by Robert W. Tambone for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark provided outstanding service and was always available to assist and answer questions throughout the process. He went beyond our expectations. I highly recommend Mark.
4.8
Survey completed on
Oct 14, 2020
Reviewed by Orquidea Guzman for William Polack
Completed transaction in Oct 2020 in Woodstock, GA.
William is so responsible and responsive. He advised me and guided me in a way I got to the closing date smoothly and without stress. Excellent job!
5.0
Survey completed on
Oct 14, 2020
Reviewed by Heather Minton for Kurt Nikolai
Completed transaction in Oct 2020 in Corbin, KY.
I’m so happy we chose First Option Mortgage for our home loan. It was a very quick and smooth transaction.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Jessica Tharp for Brandon McDonald
Completed transaction in Oct 2020 in Fortville, IN.
Realtor here. Jarad & Brandon were instrumental in getting us (my clients & myself) through a challenging transaction and to the closing table! There is no lender I trust more than First Option because of the excellent people that care for my clients. Well done, gentlemen!
4.8
Survey completed on
Oct 04, 2020
Reviewed by Ana Maria Dubois for Aaron Schwamberg
Completed transaction in Sep 2020 in Henderson, NV.
Aaron was a pleasure to work with, always took the time to answer all of my questions. I will highly recommend him to family and friends.
5.0
Survey completed on
Oct 15, 2020
Reviewed by Paige Mathis for Stephanie Parks Watts
Completed transaction in Oct 2020 in , .
Stephanie provided awesome support from day one! She was completely transparent and taught me several things throughout the entire process. She was with me every step of the way. I couldn’t have asked for anyone better to partner with during my first home buying experience!
5.0
Survey completed on
Oct 15, 2020
Reviewed by Ryan Hyatt for Dustan Ingram
Completed transaction in Oct 2020 in Evansville, IN.
Dustan has no issue going outside of his comfort zone, at any time of day, to get you the best possible service possible and take care of any issues that may arise ASAP.
5.0
Survey completed on
Oct 09, 2020
Reviewed by Kristofer Obergfoll for Nick Gruen
Completed transaction in Oct 2020 in Fleming Island, FL.
As a first time homebuyer, Nick truly made what I expected to be a difficult process, easy. Above locking in the most competitive interest rate, he was on the ball start to close, laying everything out with transparency and total clarity. Any question I had along the way were answered immediately with a simple text or call. I highly recommend Nick and his team at First Option Mortgage.
5.0
Survey completed on
Oct 15, 2020
Reviewed by David E Rubinstein for Aaron Schwamberg
Completed transaction in Oct 2020 in Las Vegas, NV.
Aaron has been very helpful, and everything went smoothly and quickly !
5.0
Survey completed on
Oct 15, 2020
Reviewed by Fajlur Rahman for Monir Chowdhury
Completed transaction in Oct 2020 in Kennesaw, GA.
They are so amazing!!! So kind and respectful and they make the process easy from start to finish!
5.0
Survey completed on
Oct 15, 2020
Reviewed by Tye Alexander Iduarte for Rez Esmail
Completed transaction in Oct 2020 in Brownsville, TX.
Rez, did a fenomenal job .... we had been looking into purchasing a home since March 2020 and Rez was with us every little step of the way. Rez was the best overall experience on our first home purchase!!!
5.0
Survey completed on
Oct 15, 2020
Reviewed by MICHAEL ROZBITSKY for Whitney Hall
Completed transaction in Oct 2020 in N Fort Myers, FL.
Whitney was very professional and completed our loan in record time. He knew exactly how to get it done!
5.0
Survey completed on
Oct 14, 2020
Reviewed by Suzanna Baltazar Morales for Jose Ricardo Calderon
Completed transaction in Oct 2020 in Canton, GA.
Jose provides excellent service and communication.
5.0
Survey completed on
Oct 15, 2020
Reviewed by Michael Banson for Whitney Hall
Completed transaction in Oct 2020 in N Fort Myers, FL.
I initially referred my clients to Whitney as the person to work with on their lending needs, however they were already entrenched with Quicken Loans. After 30 days and no light at the end of the tunnel, they spoke with Whitney and immediately bailed on Quicken and began the process with Whitney. Whitney was able to get the loan approved and closed on record time and now has a loyal client in both the buyer and myself. Whitney is a valuable asset to your organization. Thank you.
5.0
Survey completed on
Oct 15, 2020
Reviewed by Matthew Watts for Jeff Scott
Completed transaction in Oct 2020 in Smyrna, GA.
The process with First Option and Jeff was extremely easy and efficient with the majority of it being done online. That convenience was especially helpful with the pandemic going on. Jeff is very knowledgeable and always responded quickly to any questions I had.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Heather Luna for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark was very punctual in his responses to our questions and his knowledge/experience made the process run smoothly! Mark took all the pressure of the refinance experience off our shoulders and made it as seamless as possible.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Melanie B Preston for Dustan Ingram
Completed transaction in Oct 2020 in Brownstown, IN.
Communication was great and lead us through every step.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Ronald G Leon for Jose Ricardo Calderon
Completed transaction in Oct 2020 in Acworth, GA.
Personalized service from Jose and was always available to take my questions. Jose was also very patient while I shopped around for the best mortgage options and gave me good advice when and things to look out from other potential lenders. Overall great service!
5.0
Survey completed on
Oct 14, 2020
Reviewed by JONATHAN ELLIOTT for Paul Fraley
Completed transaction in Oct 2020 in Benton, AR.
Was great to work with.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Yinka Adebisi for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
He responds to calls, always do the needful.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Elsie Quiles for William Polack
Completed transaction in Oct 2020 in Woodstock, GA.
Professional & Attentive
5.0
Survey completed on
Oct 14, 2020
Reviewed by Kerrie Keith for jasmina jakupovic
Completed transaction in Oct 2020 in Little Rock, AR.
Jasmina is fantastic to work with. I will be recommending her to all of my family and friends.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Vamsi Yanamadala for Rez Esmail
Completed transaction in Oct 2020 in Dallas, TX.
streamlined process with a quick closing!
5.0
Survey completed on
Oct 06, 2020
Reviewed by Kiven Bonongwe for Clark Sigmund
Completed transaction in Oct 2020 in Fishers, IN.
Clark made constant effort to reach us even when we would not return his calls on time. He is a patient man . We could reach him anytime.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Jason P LaMarca for Michael Vera
Completed transaction in Oct 2020 in Kennesaw, GA.
I was told by another mortgage professional that my refi wouldn’t work but Michael was willing to take it on and did a fantastic job. We ended up with an incredible rate when at first we were told we wouldn’t be able to refi. Thanks so much!
5.0
Survey completed on
Oct 14, 2020
Reviewed by Tamela Denise Riggs Holman for Khrista Dees
Completed transaction in Oct 2020 in Meridianville, AL.
Service was fast, direct and professional.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Robert Dierks for George Wegmann
Completed transaction in Oct 2020 in Goodyear, AZ.
George is very responsive to all communications which enables the transaction to move along at pace. My clients love working with George as he is thorough in his explanations to questions they have. George has the ability to "think outside the box" to finding a solution and path where other lenders do not want to take the time. It is always a pleasure working with George and I look forward to working on more transactions with him.
5.0
Survey completed on
Oct 14, 2020
Reviewed by ANDREA ELLIOTT for Paul Fraley
Completed transaction in Oct 2020 in Benton, AR.
Awesome experience!!! Highly recommended!!!
5.0
Survey completed on
Oct 14, 2020
Reviewed by Marilyn L Irwin for Sean Hanzelik
Completed transaction in Oct 2020 in Ooltewah, TN.
Sean was very good with communication and helping us navigate through the paperwork! He was also very patient and understanding of our rollercoaster of our emotions.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Yelena Grinchunk for Mara Prestes
Completed transaction in Oct 2020 in Lawrenceville, GA.
Great experience!
5.0
Survey completed on
Oct 13, 2020
Reviewed by Katrina Lou Jahn for Nicole Lidester
Completed transaction in Oct 2020 in Indianapolis, IN.
Nicole was very helpful every step of the way. Completing forms is not my forte, and she patiently answered any questions I had. She texted me reminders as needed, making the buying process much easier. I found her to be trustworthy as well as kind. I would recommend her without hesitation.
5.0
Survey completed on
Oct 11, 2020
Reviewed by Mohammed Noman Ali for Monir Chowdhury
Completed transaction in Oct 2020 in Lawrenceville, GA.
This was our third house purchase and by far the best experience. Monir Chowdhury at first option is the go to person for anything loan related. They have a team of people that worked dedicatedly to make sure everything went smooth. House buying could be a stressful task but Monir was there to guide us. Thank you for your excellent service!
5.0
Survey completed on
Oct 11, 2020
Reviewed by LaTasha Chere McCracken for Theresa Santiago Morgan
Completed transaction in Oct 2020 in Dallas, GA.
Theresa was awesome she did what my first loan officer couldn't do, which is get me a home. She was available at various hours of the day to answer any consults/questions or my many concerns. Theresa was very honest about my loan and its limits.
5.0
Survey completed on
Oct 11, 2020
Reviewed by Elad Levin for Ashley Bernardo
Completed transaction in Oct 2020 in Las Vegas, NV.
Ashley and Chelsea made this process a breeze! Couldn't be happier :)
5.0
Survey completed on
Oct 11, 2020
Reviewed by Michael Benjamin for Brandon McDonald
Completed transaction in Oct 2020 in Noblesville, IN.
Spectacular experience!!! Just listen to their questions, get them what they need and you will be at the closing table in no time!!! Great team to work with!! Make First Option Mortgage your go to lender. You won't regret it
5.0
Survey completed on
Dec 20, 2019
Reviewed by Christopher Trillo for Ashley Bernardo
Completed transaction in Dec 2019 in Las Vegas, NV.
Ashley is absolutely incredible. I was on a time crunch with my loan and she was able to make it happen within the short deadline window I needed. Her Communication shows that she's truly a professional and honestly made me feel like I was talking to more of a friend than someone I was doing business with. That, in my opinion, is needed and more important when making these big life decisions. There is a reason why this was my 3rd loan with Ashley.
5.0
Survey completed on
Oct 10, 2020
Reviewed by Jen Woehlecke for Nicole Lidester
Completed transaction in Oct 2020 in Indianapolis, IN.
Nicole was very professional and responded to any questions I had in a timely manner.
5.0
Survey completed on
Oct 11, 2020
Reviewed by Stephen Neal Jones for Carolina Vergara
Completed transaction in Oct 2020 in Atlanta, GA.
Carolina kept her promises and was very communicative.
5.0
Survey completed on
Oct 11, 2020
Reviewed by Michael Angel Melendez Jr. for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
It was a pleasure working with Mark. He took the time to explain the process and answer any questions I had. I highly recommend Mark to anyone that is interested in obtaining a mortgage loan.
5.0
Survey completed on
Oct 11, 2020
Reviewed by Andrea Greathouse for Brandon McDonald
Completed transaction in Oct 2020 in Noblesville, IN.
Brandon was very informative and explained everything that was happening step by step. He was always available whenever I called with questions and, there were many. I would highly recommend Brandon and First Option Mortgage and would definitely use them again.
4.8
Survey completed on
Oct 11, 2020
Reviewed by Theresa Katherine Foley for Nick Gruen
Completed transaction in Oct 2020 in Orange Park, FL.
Nick Gruen helped us with a refinance that was done quickly with little effort on our part. Nick is very professional and courteous.
5.0
Survey completed on
Oct 11, 2020
Reviewed by LaSheika Brigham for Stephanie Parks Watts
Completed transaction in Oct 2020 in Augusta, GA.
Such a pleasure to work with. Stephanie always gave updates throughout the entire process. She was always proactive! I really appreciate her professionalism and would highly recommend her and First Option to my clients!
5.0
Survey completed on
Oct 11, 2020
Reviewed by Griman Petit Zapata for Carolina Vergara
Completed transaction in Oct 2020 in Atlanta, GA.
La atención y la eficiencia formaron parte fundamental en el éxito de la negociación muy agradecidos de ustedes
5.0
Survey completed on
Oct 11, 2020
Reviewed by Andrew Luna for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark has done 2 refinances for us now always been a great experience.
5.0
Survey completed on
Oct 11, 2020
Reviewed by Elizabeth Folake Adebisi for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
Although the closing took a while but is worth the wait.
5.0
Survey completed on
Oct 11, 2020
Reviewed by Joseph Benjamin Giambrone for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
The process was so easy!!
5.0
Survey completed on
Oct 10, 2020
Reviewed by Jordan Dewayne Hahn for Rob Horan
Completed transaction in Oct 2020 in Beech Grove, IN.
We was able to get the house
5.0
Survey completed on
Oct 10, 2020
Reviewed by Michelle Y Smith for Frank Brown
Completed transaction in Oct 2020 in Harvest, AL.
Frank worked hard on my behalf, kept me updated, and I was extremely happy with my experience.
5.0
Survey completed on
Oct 10, 2020
Reviewed by Lori Marie Horton for George Wegmann
Completed transaction in Oct 2020 in Surprise, AZ.
George was always available when we had a question and he was quick at responding back to us!
4.2
Survey completed on
Oct 10, 2020
Reviewed by Zaffar A Akbar for Monir Chowdhury
Completed transaction in Oct 2020 in Acworth, GA.
Although financing is a complex stressful process it was completed with positive outcome. Overall experience was good.
5.0
Survey completed on
Oct 10, 2020
Reviewed by Kyndra K Mercer for Clark Sigmund
Completed transaction in Oct 2020 in Brownsburg, IN.
Very responsive, personable, compassionate about his job. Highly recommend
5.0
Survey completed on
Oct 10, 2020
Reviewed by Michael Friedman for Murrell Sailers
Completed transaction in Oct 2020 in Henderson, NV.
Awesome to work with. Keeps you informed every step of the way!
5.0
Survey completed on
Oct 09, 2020
Reviewed by Luis H Conceicao for Marie Haley
Completed transaction in Oct 2020 in Buford, GA.
Was a great experience!
5.0
Survey completed on
Oct 09, 2020
Reviewed by Christopher Power for Tabitha Stokes
Completed transaction in Oct 2020 in London, KY.
Great information for a first time home owner!
5.0
Survey completed on
Oct 09, 2020
Reviewed by Andrea C Helms for Kimberly Caballero
Completed transaction in Oct 2020 in Dahlonega, GA.
Kim communicated very quickly and clearly on all the things she requested. She was on top of everything and kept me posted on all the things I needed and where we were in the process. Between her and Sam I really enjoyed the process and felt very confident in making my purchase.
5.0
Survey completed on
Oct 09, 2020
Reviewed by Sheree M. Simms for Khrista Dees
Completed transaction in Oct 2020 in Huntsville, AL.
Krista Dees is very professional and attentive person. I absolutely loved working with her and would recommend her and work with her all over again.
4.8
Survey completed on
Oct 06, 2020
Reviewed by Melany Elaine Hill for Xavier Pendergrass
Completed transaction in Oct 2020 in Fort Collins, CO.
Great communication and experience. Easy to work with!
5.0
Survey completed on
Oct 06, 2020
Reviewed by Joshua R Green for Brandon McDonald
Completed transaction in Oct 2020 in Fishers, IN.
Great team, easy process!
5.0
Survey completed on
Oct 07, 2020
Reviewed by Judy Strange for David McEntee
Completed transaction in Oct 2020 in Monroe, GA.
David kept us informed thru out the whole process. He answered any and all questions that we had. Process was done in a timely manner. I would definitely refer any of our friends or family to David.
5.0
Survey completed on
Oct 03, 2020
Reviewed by Lisa A. Owen for jasmina jakupovic
Completed transaction in Sep 2020 in Little Rock, AR.
Jasmina was easy to talk with and kind. She walked me through each part step-by-step and was able to answer any questions quickly. I would recommend her to my family and friends. Thank You!
5.0
Survey completed on
Sep 26, 2020
Reviewed by Michael R Firster for Carolina Vergara
Completed transaction in Sep 2020 in Lawrenceville, GA.
Estamos muy felices y satisfechos con el trabajo de Carolina, nos sentimos que nos asesoro muy bien, nos colaboro muchísimo en todo el proceso, fue muy comunicativa y pro activa en todo el proceso. Siempre nos brindo ayuda y soluciones. Demostró ser muy profesional.
4.5
Survey completed on
Oct 06, 2020
Reviewed by Melody Bonongwe for Clark Sigmund
Completed transaction in Oct 2020 in Fishers, IN.
Mr Clark, was very informative even though all seem to be short notice for him and us, he worked hard to make sure that we had all the information, and were well informed on everything, even when we called or texted him Mr Clark was always pleasant, my husband and I could ask him anything at anytime and he had all the answers we needed. Thank you Mr Clark, my husband and I now have our beautiful home. Thank you and may God continue to bless all that you do
5.0
Survey completed on
Oct 06, 2020
Reviewed by Jacqueline L. Tambone for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark was very good at communicating and following up with us. We enjoyed working with him and would do so again.
5.0
Survey completed on
Oct 06, 2020
Reviewed by David George Mazzarelli for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark was always available and ready to answer any questions I had. When things didn’t go exactly as planned, he was quick to help me understand why and ensure we met our original goals.
5.0
Survey completed on
Oct 06, 2020
Reviewed by Monica Williamson for Ben Minton
Completed transaction in Oct 2020 in Bronston, KY.
Ben was so easy to work with! He made everything simple and easy to understand.
5.0
Survey completed on
Oct 04, 2020
Reviewed by Oluwafunke T Agboke for Josef Lee
Completed transaction in Sep 2020 in Plainfield, IN.
So helpful
5.0
Survey completed on
Oct 06, 2020
Reviewed by Antonio Guzman for Santiago Serna
Completed transaction in Oct 2020 in Buford, GA.
Your Loan Officer is always on top of any situation
5.0
Survey completed on
Oct 06, 2020
Reviewed by Cheryl Cox for Tabitha Stokes
Completed transaction in Oct 2020 in London, KY.
Glad to be updated frequently on how the process was going!
5.0
Survey completed on
Oct 06, 2020
Reviewed by Kelly Nolan for Kurt Nikolai
Completed transaction in Oct 2020 in Flowery Branch, GA.
We had a great experience with Kurt!
5.0
Survey completed on
Oct 06, 2020
Reviewed by Grady Wetherbee News Bunn for Kiran Shah
Completed transaction in Oct 2020 in Atlanta, GA.
Kiran and Kim were available at our every beck and call, quickly answering any questions we had as first-time buyers. The experience was so easy compared to other stories we've heard, and we are definitely a First Option family for life now!
5.0
Survey completed on
Oct 06, 2020
Reviewed by Sean James Cowley for Ronald Morgan
Completed transaction in Oct 2020 in Jacksonville, FL.
Ronnie made the process very easy. I would highly recommend him for your next mortgage
5.0
Survey completed on
Oct 06, 2020
Reviewed by Javier Rodriguez for Marie Haley
Completed transaction in Oct 2020 in Buford, GA.
Persistent
5.0
Survey completed on
Oct 06, 2020
Reviewed by Mateo Castano for Jose Ricardo Calderon
Completed transaction in Oct 2020 in JONESBORO, GA.
Always a pleasure to work with Jose Calderon.
5.0
Survey completed on
Oct 06, 2020
Reviewed by Chris Meo for Whitney Hall
Completed transaction in Oct 2020 in , .
Whitney and his team have delivered time and time again for us. He is the only person I'll trust my mortgage business with.
5.0
Survey completed on
Sep 25, 2020
Reviewed by Bradley Gerald Germain for Nick Gruen
Completed transaction in Sep 2020 in Middleburg, FL.
Nick and Ronnie at First Option made my experience stress free! There were some challenges including re-subordinating an SBA loan but with their knowledge and understanding we were able to breeze through without any issues. The hassle free process that ultimately saves me an enormous amount of money in the long-term makes this the best decision I have made financially in my lifetime.
5.0
Survey completed on
Oct 05, 2020
Reviewed by Christina Africk for Aaron Schwamberg
Completed transaction in Oct 2020 in Boulder City, NV.
Aaron always does a fantastic job!
4.5
Survey completed on
Oct 05, 2020
Reviewed by Erica Danielle Brown for Brandon McDonald
Completed transaction in Oct 2020 in Marion, IN.
The constant communication was great!
5.0
Survey completed on
Oct 05, 2020
Reviewed by Julian Adelmo Leguizamon Marin for Jose Ricardo Calderon
Completed transaction in Oct 2020 in Atlanta, GA.
Kept us informed and was very easy to reach if we had questions. He made the financing the easiest and less stressful part of the whole process. Thank you so much
5.0
Survey completed on
Oct 05, 2020
Reviewed by Naseem Keshmirian for Jose Ricardo Calderon
Completed transaction in Oct 2020 in Atlanta, GA.
Everything was handled with care, efficiency, and overall was fantastic! Jose was always a phone call or text away. If we didn’t understand something, he took the time to explain everything thoroughly. I highly recommend!!
5.0
Survey completed on
Oct 05, 2020
Reviewed by JEFFREY S GUILD for John Lee
Completed transaction in Oct 2020 in Ooltewah, TN.
Very Thorough and John was available to help us every step of the way.
5.0
Survey completed on
Oct 05, 2020
Reviewed by Lindell Edwards for Frank Brown
Completed transaction in Oct 2020 in Joppa, AL.
My first time home buying clients loved how Frank Brown made the process so simple and easy.
5.0
Survey completed on
Oct 05, 2020
Reviewed by Mark J Donlan for Ronald Morgan
Completed transaction in Oct 2020 in Palm Coast, FL.
The process of refinancing was smooth, timely and communication was consistent. Very satisfied
5.0
Survey completed on
Oct 04, 2020
Reviewed by Beverly Ann Gibson for Brandon McDonald
Completed transaction in Sep 2020 in Indianapolis, IN.
Brandon was always available to answer any question and was very patient with our inexperience with portal use and online signatures, etc.
5.0
Survey completed on
Oct 03, 2020
Reviewed by Jean Thompson for Josef Lee
Completed transaction in Oct 2020 in Indianapolis, IN.
I enjoyed working with Josef. He kept me up to date on everything. He made me feel very comfortable to talk to him. If anyone that I know is going to be looking for a house to buy definitely refer Josef to them. Again Josef thank you for your help
5.0
Survey completed on
Oct 04, 2020
Reviewed by Thomas Wayne Gibson for Brandon McDonald
Completed transaction in Sep 2020 in Indianapolis, IN.
Great response to all of our questions. Very friendly attitude. Went the extra mile to assist us. Will highly recommend you to our friends.
5.0
Survey completed on
Oct 04, 2020
Reviewed by Kazeem O Agboke for Josef Lee
Completed transaction in Sep 2020 in Plainfield, IN.
They are very responsive and considerate to deal with.They have got a high level of professionalism balanced with a friendly service.I would recommend them any day.
5.0
Survey completed on
Oct 04, 2020
Reviewed by TRAVIS GIBSON for John Lee
Completed transaction in Sep 2020 in Evans, GA.
John was very easy to communicate with throughout the process. He made sure I knew exactly what was going on and what to expect next.
5.0
Survey completed on
Oct 04, 2020
Reviewed by Lawrence J. Schwartz for Aaron Schwamberg
Completed transaction in Sep 2020 in Las Vegas, NV.
Aaron is very thorough. We had lots of questions and he portrayed lots of patients. I would recommend him to anyone interested in refinancing.
5.0
Survey completed on
Oct 04, 2020
Reviewed by Lori A Whittaker for Dustan Ingram
Completed transaction in Sep 2020 in Winchester, IN.
Dustan went above and beyond to help me when nobody else could/most not even try, he didn't just say no when it took extra time and effort to get the job done and he did all this leaving me feeling like he actually cared about my situation and not just look at me like a number or anything less than a human with feelings. Which 99% of the MANY people I worked with prior did. I wouldn't go anywhere else and he def was there even AFTER closing being 100% available to help with anything I need.
5.0
Survey completed on
Oct 04, 2020
Reviewed by Henry L. Greer for Josef Lee
Completed transaction in Sep 2020 in Indianapolis, IN.
It's refreshing to work with people that try to understand your needs and have great follow through to insure your happiness.Thanks for all you guys did to help me navigate my first home.
5.0
Survey completed on
Oct 04, 2020
Reviewed by Lance Graulich for Murrell Sailers
Completed transaction in Sep 2020 in Las Vegas, NV.
Murrell was a pleasure to work with and made the process easy.
5.0
Survey completed on
Oct 04, 2020
Reviewed by Karen Harvey for Brandon McDonald
Completed transaction in Sep 2020 in McCordsville, IN.
N/A
5.0
Survey completed on
Oct 04, 2020
Reviewed by Gabriela Suero de Abreu for Adriana Aleman
Completed transaction in Sep 2020 in Loganville, GA.
Excelente servicio muchas gracias por tu excelente trabajo
5.0
Survey completed on
Oct 04, 2020
Reviewed by David Hunter West for Ashley Filitor
Completed transaction in Sep 2020 in Canton, GA.
Ashley was extremely helpful and superb throughout the whole buying process. Very, very responsive and ensured we understood the nuances of the very intricate home-buying process. She even referred us to our realtor when our original one didn't work out. Will definitely recommend her to our friends who will be buying soon.
5.0
Survey completed on
Oct 04, 2020
Reviewed by Saleema Hirani for Rez Esmail
Completed transaction in Sep 2020 in Euless, TX.
He is very proactive and smart
5.0
Survey completed on
Oct 03, 2020
Reviewed by Arnob Dhar for Monir Chowdhury
Completed transaction in Sep 2020 in Doraville, GA.
Very helpful!! I really appreciate your support and service.
5.0
Survey completed on
Oct 03, 2020
Reviewed by Curtis James Leak Jr for William Polack
Completed transaction in Oct 2020 in Loganville, GA.
Will, worked with us and explained everything. He was so professional.
5.0
Survey completed on
Oct 02, 2020
Reviewed by Leeann Marie Castineira for Jim Steen
Completed transaction in Sep 2020 in Bunnell, FL.
Jim knows his stuff!! And he is quick!
5.0
Survey completed on
Oct 03, 2020
Reviewed by Austin D Evers for Nick Gruen
Completed transaction in Sep 2020 in Middleburg, FL.
Nick was extremely helpful. All the information he provided me accurate. He is very poignant. Also did all the work behind the scenes I was rarely involved. Would recommend.
5.0
Survey completed on
Oct 03, 2020
Reviewed by Zachary Nolan for Kurt Nikolai
Completed transaction in Oct 2020 in Flowery Branch, GA.
Working with Kurt and the whole First Option Team was so easy. They were always there to answer any questions I had even during this busy time for them. They made sure we closed on time. Will definitely use them in the future.
5.0
Survey completed on
Oct 03, 2020
Reviewed by Lisa R Easton for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark has excellent Customer service and he is extremely responsive. What a pleasure! Class act!
4.8
Survey completed on
Oct 03, 2020
Reviewed by Constance Young for Frank Brown
Completed transaction in Oct 2020 in Huntsville, AL.
Friendly service. Kept informed and updated on clients process!
4.2
Survey completed on
Oct 03, 2020
Reviewed by Tinni Dhar for Monir Chowdhury
Completed transaction in Sep 2020 in Doraville, GA.
The service was really great.
5.0
Survey completed on
Oct 03, 2020
Reviewed by DOMINICK L NORWOOD for Vanessa Mims
Completed transaction in Sep 2020 in Lawrenceville, GA.
This process was the longest & most stressful but the most well worth the wait situation in my life. They prepared me every step of the way. They made sure I was aware of every obstacle.
5.0
Survey completed on
Oct 03, 2020
Reviewed by Peter Olaniyi Bamigbowu for Josef Lee
Completed transaction in Sep 2020 in Plainfield, IN.
Good communication and excellent service. Thanks Josef.
4.8
Survey completed on
Oct 03, 2020
Reviewed by Misty Possiel for Kurt Nikolai
Completed transaction in Oct 2020 in Pineville, KY.
Great experience for first time home buyers
5.0
Survey completed on
Oct 01, 2020
Reviewed by Fredrick T Kerelodi for William Polack
Completed transaction in Sep 2020 in Riverdale, GA.
Am a first time home buyer, so you can imagine the anxiety and how curious I'll be at every stage of the process..but Williams made everything look simple and easy. He's a genius at what he does.
5.0
Survey completed on
Oct 02, 2020
Reviewed by Richard H Alvarez for George Wegmann
Completed transaction in Sep 2020 in Gilbert, AZ.
George is a true professional. He Explained everything I needed to know. Answered all my questions. George also returned all my calls and my texts in a timely manner. George made my refinancing of my home very pleasurable. I will definitely be referring to George to any family and friends. A big thank you to George and his team and his company.
5.0
Survey completed on
Oct 02, 2020
Reviewed by Ali Alicharan for Rez Esmail
Completed transaction in Sep 2020 in Lawrenceville, GA.
Rez is AMAZING at what he does! By far the best Loan Officer in the industry! I would recommend him every time!! Thank you for all that you did and we appreciate you!
5.0
Survey completed on
Oct 02, 2020
Reviewed by Perla Franco for Jose Ricardo Calderon
Completed transaction in Oct 2020 in Atlanta, GA.
Great work & thankful for a smooth process!
5.0
Survey completed on
Oct 02, 2020
Reviewed by Heidi Stafford for George Wegmann
Completed transaction in Sep 2020 in Valencia, CA.
Mr Wegmann helped us navigate through a refi and mortgage on a separate property simultaneously. Everything has gone smoothly and stress free. He made us feel like we were his most important client and answered our phone calls, email and text questions immediately and with kindness and patience. He stayed on top of everything and sent us important information and documents to keep us on track to close wi our timeline needs. I can't recommend Mr. Wegmann enough! His support team is amazing too
5.0
Survey completed on
Oct 02, 2020
Reviewed by Desmond K Scales for Aldwin Parks
Completed transaction in Sep 2020 in Locust Grove, GA.
Mr. Pj made everything so great and was very professional and patient with me even when o went out of town he was patient and handled things thanks once again i can’t stop smiling
5.0
Survey completed on
Oct 02, 2020
Reviewed by Lauren Baker for Clark Sigmund
Completed transaction in Sep 2020 in Indianapolis, IN.
Very patient and informative! Easy to work with and was very diligent to make sure that all information was complete and on time!
5.0
Survey completed on
Oct 02, 2020
Reviewed by ANDRES MAYA for John Lee
Completed transaction in Sep 2020 in Johns Creek, GA.
Great service
5.0
Survey completed on
Sep 29, 2020
Reviewed by Juan Carlos Vargas Vela for Santiago Serna
Completed transaction in Sep 2020 in Orlando, FL.
Se preocupó por explicar bien cada aspecto del proceso y así proveer adecuada información, siempre buscando la mejor opción para nosotros .
5.0
Survey completed on
Oct 02, 2020
Reviewed by Hsien-Hao Teng for Ashley Bernardo
Completed transaction in Oct 2020 in Las Vegas, NV.
Ashley is the best! Very helpful, answered all my questions Took the time to explain things I didn’t understand, very awesome person.
5.0
Survey completed on
Sep 29, 2020
Reviewed by Kelsey Gembala for Brandon McDonald
Completed transaction in Sep 2020 in Greenfield, IN.
in a transaction where so many of the things out of our control went wrong, Brandon and his team handled everything with exceptional professionalism and got us through to close.
5.0
Survey completed on
Sep 29, 2020
Reviewed by John J Moyeda for Carolina Vergara
Completed transaction in Sep 2020 in Loganville, GA.
Hello Everyone! From my personal experience she was an extremely professional and polite person, made our dream of home ownership possible! Answered all of my questions and was very informative as well. Thank you to First option and their team!
5.0
Survey completed on
Oct 04, 2020
Reviewed by Barbara Blattenberger for Mark Powell
Completed transaction in Sep 2020 in Chandler, AZ.
Mark always goes above and beyond, even taking my calls on late nights and weekends. This is our third time working with him and he takes the time to explain everything in a way I can understand and helps me weigh my best options. There is never pressure to “close the deal”, it actually feels like Mark is looking out for you and your long term well being! Thanks Mark!
4.8
Survey completed on
Sep 29, 2020
Reviewed by Gary Browning for Mark Powell
Completed transaction in Sep 2020 in Mesa, AZ.
Electronic signatures, fair phone communication!
5.0
Survey completed on
Sep 19, 2020
Reviewed by Alexandra Capucine Armbrister for Charles Atkins
Completed transaction in Sep 2020 in Buford, GA.
Charles worked diligently to get us to closing in a short period of time. He gets the job done!
5.0
Survey completed on
Oct 01, 2020
Reviewed by James Diring for Nikki Delos Santos
Completed transaction in Sep 2020 in Las Vegas, NV.
Nikki is fantastic to work with. She goes out of her way to keep her clients informed throughout the entire process.
5.0
Survey completed on
Oct 01, 2020
Reviewed by Jaimee Nicole Gray for Jeff Scott
Completed transaction in Sep 2020 in Acworth, GA.
Jeff was very informative and professional. His response time was incredible! I asked him multiple because this is my first home and he always made me feel so comfortable in my choice to use him in my home buying process. I couldn’t have asked for a better experience thanks to him. I am DEFINITELY recommending Jeff to everyone I know interested in financing a home!
4.5
Survey completed on
Sep 30, 2020
Reviewed by Sara Guest for Nicole Lidester
Completed transaction in Sep 2020 in Indianapolis, IN.
Nicole did a great job of answering our client's questions, giving options when things got complicated and responding quickly to my needs as his agent.
5.0
Survey completed on
Oct 01, 2020
Reviewed by ARMANDO GONZALEZ for Whitney Hall
Completed transaction in Sep 2020 in Cape Coral, FL.
Whitney went above and beyond helping me along in every phase of the loan. Answered all my questions straight forward and honestly. Returned all my texts and calls promptly.
5.0
Survey completed on
Oct 01, 2020
Reviewed by ALEJANDRO ROJAS ESCOTO for John Lee
Completed transaction in Sep 2020 in Lawrenceville, GA.
Great service, very detailed and honest! Since the beginning John told us nothing but the truth on how we could make the purchase and also helped us out more than what we were expecting. Definitely he maid it easy for us!
5.0
Survey completed on
Oct 01, 2020
Reviewed by JUAN MONTEALEGRE for John Lee
Completed transaction in Sep 2020 in Lawrenceville, GA.
Thanks!!
5.0
Survey completed on
Oct 01, 2020
Reviewed by Sushmita Tiwari for Kashif Tajani
Completed transaction in Sep 2020 in Lilburn, GA.
Great doing business with him!!
5.0
Survey completed on
Oct 01, 2020
Reviewed by Michael A Fazio for Nikki Delos Santos
Completed transaction in Sep 2020 in Las Vegas, NV.
Nikki was excellent. She was always available and explained everything in the detail so that I clearly understood. My situation was not exactly easy but she made it happen.
5.0
Survey completed on
Sep 30, 2020
Reviewed by James A. Scherer for Rob Johnson
Completed transaction in Sep 2020 in Marietta, GA.
I have done many of these [refi;cash out] over the last 15 years and Rob just does it right- professional all the way! Fast responses and he clearly understands the nuisances of dealing with ALL the regulation with loans today- What a pleasure!
5.0
Survey completed on
Sep 22, 2020
Reviewed by Joaquin Pablo Gonzalez Garcia for Mara Prestes
Completed transaction in Sep 2020 in Norcross, GA.
Bien servicio
4.2
Survey completed on
Sep 30, 2020
Reviewed by Adeola Tolulope Odumosu for Josef Lee
Completed transaction in Sep 2020 in Plainfield, IN.
At every point in time we needed clarity on relevant issues , he was able to explain.
5.0
Survey completed on
Sep 30, 2020
Reviewed by Deborah Duclerc for Khrista Dees
Completed transaction in Sep 2020 in Harvest, AL.
Khrista was very professional from beginning to end. Information she provided was always in a timely manner. Khrista not only provided me with up to date information she kept my client informed every step of the way.
5.0
Survey completed on
Sep 29, 2020
Reviewed by Olayinka Ajayi for Josef Lee
Completed transaction in Sep 2020 in Plainfield, IN.
Joseph Is ready to help any time. Awesome experience. I would definitely recommend you to my friends
5.0
Survey completed on
Sep 29, 2020
Reviewed by Toyin Ajayi for Josef Lee
Completed transaction in Sep 2020 in Plainfield, IN.
We really appreciate the good job done. You are in a great position and you know the job. Continue to prosper in your career. Thanks so much
5.0
Survey completed on
Sep 30, 2020
Reviewed by Noel Victor Harness for Kurt Nikolai
Completed transaction in Sep 2020 in Paynesville, MN.
As per the refinance we did with you some 5 years ago, we have been delighted with the communication from both Kurt and David. We very much liked the ease and speed in electronically signing documents. Thank you for your excellent refinance service.
5.0
Survey completed on
Sep 30, 2020
Reviewed by Saleemuddin Boghani for Kashif Tajani
Completed transaction in Sep 2020 in Dacula, GA.
The entire process from applying for the loan to closing was very smooth. . All the services were well coordinated. Kashif and his team was available for guidance and advise every step of the way. I have already asked my friends and relatives to seek his services when they have a need.
5.0
Survey completed on
Sep 30, 2020
Reviewed by Jake Stiles for Brandon McDonald
Completed transaction in Sep 2020 in Indianapolis, IN.
Brandon and the entire team are absolutely FANTASTIC! I wouldn't send clients, friends, or family to anyone else! Thank you for all you have done and continue to do for your clients!
5.0
Survey completed on
Sep 29, 2020
Reviewed by Anna Mae Faulkner for Josef Lee
Completed transaction in Sep 2020 in Indianapolis, IN.
He was straight business! He restored my faith and got the job done within days. After dealing with someone that almost broke me in more ways then one Josef saved me. I appreciate everything he did especially in record time! Lord knows I was at my weakest point and was thinking the worst. I was introduced to Josef and it was all good! Thanks for helping us on such a short notice!
5.0
Survey completed on
Sep 30, 2020
Reviewed by Nathan Angel for jasmina jakupovic
Completed transaction in Sep 2020 in Little Rock, AR.
Jasmina is the best! I was first licensed in 1997 and I have worked with many different loan originators throughout the years. Jasmina is far and away the best communicator in this business. I tell the other agents to send her their business because you never have to wonder where your clients are in the process and what you can do to help. Again, she's the best!
5.0
Survey completed on
Sep 30, 2020
Reviewed by Babafemi Patrick Odumosu for Josef Lee
Completed transaction in Sep 2020 in Plainfield, IN.
I get updates on time and the whole experience from start to finish was very professional
5.0
Survey completed on
Sep 30, 2020
Reviewed by Ronnie Lawson for Khrista Dees
Completed transaction in Sep 2020 in Harvest, AL.
Khrista Dees keep me posted and informed about any and every change or important during the process. If any change happened, she would either call or email with the information to ensure that I understand what was happening or to let he know where we stood in the process. She constantly check in with me to inform me that we were on track or if something was holding us up. Overall I felt very confident that loan was in great hands with Khrista.
5.0
Survey completed on
Sep 30, 2020
Reviewed by Aime Ndayishimwe for Nicole Lidester
Completed transaction in Sep 2020 in Indianapolis, IN.
Working with Nicole in this process of buying a house was excellent. Nicole always has been available whenever I need her/ whenever I have a question she’s there to assist me with gladness. She’s very professional, kind, and caring person. I We wanted to move in our new house in a less than 30days, Nicole worked hard on it and we closed before 30days. I would highly recommend her to every . God bless you Nicole :)
5.0
Survey completed on
Sep 29, 2020
Reviewed by Ana Cristina Paz for David McEntee
Completed transaction in Sep 2020 in Pendergrass, GA.
The whole process was excellent. simplifies the process by handling hiccups, staying on top of paperwork.
5.0
Survey completed on
Sep 29, 2020
Reviewed by Abiodun T. Adeyemo for Josef Lee
Completed transaction in Sep 2020 in Camby, IN.
This is a great man indeed.
5.0
Survey completed on
Sep 29, 2020
Reviewed by Michael Stafford for George Wegmann
Completed transaction in Sep 2020 in Valencia, CA.
This was a great experience I can say with complete certainty that George exceeded my expectations.
5.0
Survey completed on
Sep 29, 2020
Reviewed by Adewale T. Adeyemo for Josef Lee
Completed transaction in Sep 2020 in Camby, IN.
You people have an excellent staffs working with you. The way they talk and relate to customer it so good.
5.0
Survey completed on
Sep 29, 2020
Reviewed by Cory Whaley for Brandon McDonald
Completed transaction in Sep 2020 in Greenfield, IN.
They work with you and for you. We had a lot of issues but these guys made it happen!
5.0
Survey completed on
Sep 29, 2020
Reviewed by Natasha Reams for Ben Minton
Completed transaction in Sep 2020 in Barbourville, KY.
Nikki and Ben were so helpful and worked so hard to make our dreams come true. Every question was answered quickly and we are so satisfied with our experience.
5.0
Survey completed on
Sep 29, 2020
Reviewed by Drew Doran for Josef Lee
Completed transaction in Sep 2020 in Indianapolis, IN.
Josef was great to work with. Great communication and got the deal done on time!
5.0
Survey completed on
Sep 29, 2020
Reviewed by Chris D Callihan for Alex Rodriguez
Completed transaction in Sep 2020 in Litchfield Park, AZ.
Helpful, informative, great service. thank you
5.0
Survey completed on
Sep 29, 2020
Reviewed by Christopher Moore for Ben Minton
Completed transaction in Sep 2020 in Burnside, KY.
Ben did a great job, the appraiser he had to use was terrible. That was the only set back, I would definitely get a new appraiser since they made mistakes and were not quick in fixing the problems they caused.
4.7
Survey completed on
Sep 29, 2020
Reviewed by KaraJean Hilker for Dustan Ingram
Completed transaction in Sep 2020 in Noblesville, IN.
He was very quick to respond when I asked him questions and kept me up to date on what was happening
5.0
Survey completed on
Sep 29, 2020
Reviewed by Ryan Ray for Clark Sigmund
Completed transaction in Sep 2020 in Indianapolis, IN.
Clark is the man! He has a solution to every issue that could possibly pop up and does whatever it takes to over come it. Wouldn't recommend anyone else.
5.0
Survey completed on
Sep 29, 2020
Reviewed by Kathy Stearns for Ben Minton
Completed transaction in Sep 2020 in Burnside, KY.
Ben always presents himself in a very professional manner & works hard for each client. He always keeps me and the buyer updated on the status of each transaction. Ben does a great job! Thank you, Kathy
5.0
Survey completed on
Sep 29, 2020
Reviewed by Rayford Faulkner Jr for Josef Lee
Completed transaction in Sep 2020 in Indianapolis, IN.
Over all Everything when so well I n my husband was soo please with the service Mr Jo.did he was so amazing n patiently with us.answers all questions that we did not understand.so so PLEASE WITH HIM!THANK MR JO.🙂😊!!
5.0
Survey completed on
Sep 29, 2020
Reviewed by Bamidele Dada Fayomi for Josef Lee
Completed transaction in Sep 2020 in Plainfield, IN.
Great support from Josep and his team especially Travis. They call me with advise, show concern and the overall motivation given to me was incredible. Thanks Team JOSEP
5.0
Survey completed on
Sep 26, 2020
Reviewed by Erika Renee Mason for Josef Lee
Completed transaction in Sep 2020 in Muncie, IN.
Very satisfied with your business, will definitely be referring others to your company
5.0
Survey completed on
Sep 28, 2020
Reviewed by Kayla R Cook for Clark Sigmund
Completed transaction in Sep 2020 in Ingalls, IN.
Clark was always available to talk and explain any questions I had when we bought our first home. If you’re needing any help from a lender I highly recommend, Clark was very easy to talk to and handled any concerns we had right away and was awesome ! Thank you Clark !
5.0
Survey completed on
Sep 28, 2020
Reviewed by Michael Muehle for Murrell Sailers
Completed transaction in Sep 2020 in Henderson, NV.
Murrell was great at communicating and was tremendous to work with.
4.5
Survey completed on
Sep 28, 2020
Reviewed by Brandon M Blystone for Clark Sigmund
Completed transaction in Sep 2020 in Ingalls, IN.
Clark has extensive knowledge in the housing market as well as the financial aspects of purchasing your future home. Clark will communicate with you any day of the week, at any time, to answer questions you might have. Clark will go the extra mile to get you the best loan that fits your financial needs; I believe he takes pride in saving people money. Overall, Clark is someone you want on your side to help you when you need it most.
5.0
Survey completed on
Sep 28, 2020
Reviewed by Adetutu J Maduka for Josef Lee
Completed transaction in Sep 2020 in Plainfield, IN.
ASWESOME
5.0
Survey completed on
Sep 28, 2020
Reviewed by Esdras N Garcia Rodriguez for Adriana Aleman
Completed transaction in Sep 2020 in Sugar Hill, GA.
Servicio Profesional, Comunicación en todo momento con Nosotros, Rapidez en Cada situación que se presentaba...
4.7
Survey completed on
Sep 28, 2020
Reviewed by John McVety for Brandon McDonald
Completed transaction in Sep 2020 in Indianapolis, IN.
Very helpful and responsive. Brandon and First Option were able to make my mortgage happen in less than 30 days while other entities told me 60 days at a minimum. If you can get a checking account through them, dont let them originate your mortgage. You can do better and should.
5.0
Survey completed on
Sep 27, 2020
Reviewed by Tanjina Khanom for Rez Esmail
Completed transaction in Sep 2020 in Celeste, TX.
I had a great experience. Mr.Rez was very professional.He took his time to explain every details.He gave me all the advice I needed as a first time home buyer.Great at communicating every step of the process.Thank you!!!
4.7
Survey completed on
Sep 27, 2020
Reviewed by Maria Lizie F Gouveia for Marie Haley
Completed transaction in Sep 2020 in Marietta, GA.
Your patience and great work to help us !!!!
5.0
Survey completed on
Sep 27, 2020
Reviewed by Samir Shah for jovalle
Completed transaction in Sep 2020 in Atlanta, GA.
Great experience overall from start to finish. You made it easy to refinance and I’m so happy with my new rate and term.
5.0
Survey completed on
Sep 26, 2020
Reviewed by Andrea Reed for Kashif Tajani
Completed transaction in Sep 2020 in Sugar Hill, GA.
This was a very easy process. Great communication and everything done in a timely manner.
5.0
Survey completed on
Sep 25, 2020
Reviewed by SAZEDA KHAN for Monir Chowdhury
Completed transaction in Sep 2020 in Tucker, GA.
Mr. Monir Chowdhury's professional etiquette is excellent and deserves the highest category. He handles my refinance procedure from beginning to ending giving the priority of customer satisfaction.
5.0
Survey completed on
Sep 26, 2020
Reviewed by Carlos Giraldo for Carolina Vergara
Completed transaction in Sep 2020 in Atlanta, GA.
She really is a professional woman at her job with our clients, she kept the control of the process every time, it was an easy loan process as usual. Thank you, Carolina, and the team. I hope to continue working with you in a near future.
5.0
Survey completed on
Sep 26, 2020
Reviewed by Amanda Jacobs for Ashley Bernardo
Completed transaction in Sep 2020 in Las Vegas, NV.
Ashley was always a phone call away regardless of time of day. She was so dedicated to ensuring I was comfortable and informed throughout the entire process. I thoroughly enjoyed working with her.
5.0
Survey completed on
Sep 26, 2020
Reviewed by Carrie Candler for George Wegmann
Completed transaction in Sep 2020 in Chandler, AZ.
George and his staff are always accommodating, pleasant to talk to, responsive, and knowledgeable. They make you feel like you are their only customer. George is very honest and provides long term advice/scenarios for your options.
5.0
Survey completed on
Sep 26, 2020
Reviewed by Hugo Duarte for Carolina Vergara
Completed transaction in Sep 2020 in Atlanta, GA.
La asesoría y explicación que se recibió antes de iniciar el proceso de solicitud del préstamo. Durante el proceso de buscar y conseguir la documentación para cumplir con los requisitos. Durante esta búsqueda de los requisitos siempre habían opciones para cumplir con ellos, siempre colaborando, asesorándolo y ayudandolo a uno. Todo este proceso de búsqueda de documentos se genera algo de estrés, pero su paciencia, respeto y mucha dedicación se logró el objetivo. Muchas gracias
5.0
Survey completed on
Sep 26, 2020
Reviewed by Abimbola Helen Akinfemi for Josef Lee
Completed transaction in Sep 2020 in Plainfield, IN.
He is an amazing lender
5.0
Survey completed on
Sep 26, 2020
Reviewed by Akinbola Benedict Akinfemi for Josef Lee
Completed transaction in Sep 2020 in Plainfield, IN.
Am so grateful to J.Lee and all the crew from B.Lockwood,T.griffith,J.Penrod,H.christine,Y.Margarita they are all an amazing team infact i believe they are the best the world can offer. They made it all look easy,giving advices on time on how to really go around doing the right thing so that we all come to closing at the right time with the right business done.
5.0
Survey completed on
Sep 26, 2020
Reviewed by Demetrrius Andrews for Kashif Tajani
Completed transaction in Sep 2020 in Snellville, GA.
The Sellers and I were impressed with how smooth this transaction flowed!
4.8
Survey completed on
Sep 25, 2020
Reviewed by Sarita Tamang Magar for Kashif Tajani
Completed transaction in Sep 2020 in Lawrenceville, GA.
Good adviser
5.0
Survey completed on
Sep 25, 2020
Reviewed by Amanda Bolton for Aaron Schwamberg
Completed transaction in Sep 2020 in Las Vegas, NV.
Aaron is very knowledgable and really helps take care of my clients. Any questions were answered promptly. It is always a pleasure working with Aaron.
5.0
Survey completed on
Sep 25, 2020
Reviewed by Gary A. Czajkowski for Xavier Pendergrass
Completed transaction in Sep 2020 in Fort Lupton, CO.
We feel that Xavier got back to us quickly when we had questions.
5.0
Survey completed on
Sep 25, 2020
Reviewed by Suresh K Magar for Kashif Tajani
Completed transaction in Sep 2020 in Lawrenceville, GA.
They did excellent job 👍👍👍I really appreciate for them !!
5.0
Survey completed on
Sep 25, 2020
Reviewed by Joe Memolo for Ashley Bernardo
Completed transaction in Sep 2020 in Las Vegas, NV.
Ashley is the best!!!! We have done multiple deals together and she has always closed the deals ahead of time with no complications, while always keeping me in the loop as to what's happing through the process.
5.0
Survey completed on
Sep 25, 2020
Reviewed by Sabrina Nash for Aaron Schwamberg
Completed transaction in Sep 2020 in Boulder City, NV.
Aaron was fantastic!! Great communication and excellent at what he does. :)
5.0
Survey completed on
Sep 25, 2020
Reviewed by Abedia Sultana Bethi for Monir Chowdhury
Completed transaction in Sep 2020 in Lilburn, GA.
One of the best agent i have worked with and very experienced and knowledgeable. Amazing service and takes the time to give you the best possible choices and provides the best outcome. Also went out of his way to help us get what we need. Will definitely recommend to everyone.
5.0
Survey completed on
Sep 25, 2020
Reviewed by Gloria Herdee for Adriana Aleman
Completed transaction in Sep 2020 in Lawrenceville, GA.
We closing deal
5.0
Survey completed on
Sep 25, 2020
Reviewed by Anthony B Maduka for Josef Lee
Completed transaction in Sep 2020 in Plainfield, IN.
It was a seamless and wonderful experience
4.8
Survey completed on
Sep 25, 2020
Reviewed by Stephanie Galvez for Aaron Schwamberg
Completed transaction in Sep 2020 in Las Vegas, NV.
Thank you!
4.5
Survey completed on
Sep 25, 2020
Reviewed by Lewis Kyle Brown for Nick Gruen
Completed transaction in Sep 2020 in Jacksonville, FL.
Good communication and fast to close.
5.0
Survey completed on
Sep 22, 2020
Reviewed by Larry Rivers for Chris Sanchez
Completed transaction in Sep 2020 in Covington, GA.
You guys saved the biggest deal of my life!!! Thanks
5.0
Survey completed on
Sep 25, 2020
Reviewed by Courtney Van Winkle for Dustan Ingram
Completed transaction in Sep 2020 in Franklin, IN.
Quick and efficient service
5.0
Survey completed on
Sep 25, 2020
Reviewed by Julia Quintanilla for Murrell Sailers
Completed transaction in Sep 2020 in Las Vegas, NV.
Murrell went above and beyond to support me in my borrowing process. As a teacher in this virtual world with chaotic scheduling, I am thankful for his direct and timely communication. I am so grateful to him for making this process more pleasant.
5.0
Survey completed on
Sep 25, 2020
Reviewed by MICHAEL D ALLEN for Whitney Hall
Completed transaction in Sep 2020 in Cape Coral, FL.
Whitney made our mortgage experience amazing and seamless. I truly appreciate him and his team for everything they did for us and our new home!
5.0
Survey completed on
Sep 25, 2020
Reviewed by Benard Onyia for Josef Lee
Completed transaction in Sep 2020 in Plainfield, IN.
He took his time to explain every details . Picked his calls and returned calls promptly.
5.0
Survey completed on
Sep 24, 2020
Reviewed by Deena Kimberly Shipman for George Wegmann
Completed transaction in Sep 2020 in Chandler, AZ.
George was very professional, quick to answer my questions and helped close my property within a short time frame. I am truly grateful and will highly recommend George Wegmann with First Option Mortgage to my family and friends.
4.8
Survey completed on
Sep 24, 2020
Reviewed by Teri Harriman for Frank Brown
Completed transaction in Sep 2020 in Decatur, AL.
From the time Frank got the file he was quick to get everything ordered and stayed in touch with me throughout the process! Was very professional. I GREATLY APPRECIATE a mortgage company that is on top of their game.
5.0
Survey completed on
Sep 23, 2020
Reviewed by Denice McKenzie for Frank Brown
Completed transaction in Sep 2020 in Harvest, AL.
Simple, fast and a full display of professionalIsm. Also the office waiting area is very inviting. Bathroom very clean. Over all experience from beginning to end was very professional.
5.0
Survey completed on
Sep 23, 2020
Reviewed by Isaac McKenzie for Frank Brown
Completed transaction in Sep 2020 in Harvest, AL.
The experience was made great by the constant communication and advice offered by Mr. Brown. I was always kept apprised of the next step and the length of time required to complete it. Very easy to manage a busy schedule. Outstanding customer focus and service by Mr. Brown.
5.0
Survey completed on
Sep 24, 2020
Reviewed by Martha Navarro for Alex Rodriguez
Completed transaction in Sep 2020 in Phoenix, AZ.
Great at communicating every step of the process!. Thank you
5.0
Survey completed on
Sep 24, 2020
Reviewed by Saima Gillani for George Wegmann
Completed transaction in Sep 2020 in Chandler, AZ.
George is the perfect lender to go to, he is always on the top of things , 100% committed to dead lines always on time and my clients feel so protected and informed . Bravo to George u are awesome
5.0
Survey completed on
Sep 24, 2020
Reviewed by Terri Ann Moore for Sean Hanzelik
Completed transaction in Sep 2020 in Sandy Springs, GA.
Sean made the process extremely easy and manageable. He is very professional, organized and prompt in his communications and response time. Any hurdles were handled with ease and patience. Thank you, Sean, for all your help!
5.0
Survey completed on
Sep 24, 2020
Reviewed by Michael Brooks for Nicole Lidester
Completed transaction in Sep 2020 in Noblesville, IN.
Nicole was great to work with and kept me posted every step of the way!!
5.0
Survey completed on
Sep 24, 2020
Reviewed by Allan Herman for Ashley Bernardo
Completed transaction in Sep 2020 in Las Vegas, NV.
Ashley, was always prompt in returning my emails.
5.0
Survey completed on
Sep 24, 2020
Reviewed by Joel Jaqubino for Frank Brown
Completed transaction in Sep 2020 in , .
Frank is always accessible. He’s a team player when it comes to closing transactions and always helps to make it smooth.
5.0
Survey completed on
Sep 24, 2020
Reviewed by Ricardo C Gouveia for Marie Haley
Completed transaction in Sep 2020 in Marietta, GA.
As it was the first time we bought a property it was very quick and simple despite the hard job we really enjoyed the service and attention they gave us and the support in everything. Thank you guys for everything
5.0
Survey completed on
Sep 23, 2020
Reviewed by Marcos A Machado Hernandez for Carolina Vergara
Completed transaction in Sep 2020 in Alto, GA.
Excellent customer service, friendliness and willing to help.
5.0
Survey completed on
Sep 24, 2020
Reviewed by Lindell Edwards for Frank Brown
Completed transaction in Sep 2020 in Decatur, AL.
Always there when I call, always on time, really care about getting clients CLOSED
5.0
Survey completed on
Sep 23, 2020
Reviewed by Michael Douglas Tucker for George Wegmann
Completed transaction in Sep 2020 in Fort Mohave, AZ.
We had been with a bad lender and when we contacted George it was already pass our closing date. The sellers were also so kind to wait for us. George expedited our loan process and succeeded in an early new close date. Thank you!
5.0
Survey completed on
Sep 23, 2020
Reviewed by Stanley E. Reaves, Jr. for Rob Johnson
Completed transaction in Sep 2020 in Whitesburg, GA.
Rob has been available to me at every turn during this process. His response times are impeccable and his knowledge of the industry is also impeccable! I am extremely pleased with the flexibility to work within the confines of my schedule and also the confines of the timelines set forth for the loan process. Rob was very helpful in working to answer my questions during hours considered "non-working" hours. He did this without any complaint known to me and I greatly appreciate that!
4.5
Survey completed on
Sep 23, 2020
Reviewed by Laodice Rimanelli for Mara Prestes
Completed transaction in Sep 2020 in Kennesaw, GA.
I was pleased it closed on time .
5.0
Survey completed on
Sep 23, 2020
Reviewed by AARON F HOWARD for John Lee
Completed transaction in Sep 2020 in Augusta, GA.
Great experience. I have already recommended John Lee to a few friends looking to refinance.
5.0
Survey completed on
Sep 23, 2020
Reviewed by Patrick B Black for Nicole Lidester
Completed transaction in Sep 2020 in Markleville, IN.
No one could be better at what she does than Nicole. She is amazingly expert, highly communicative, impeccably organized, and extraordinarily pleasant. My experience could not have been more smooth and satisfying. She has been and always will be my only call when I need a mortgage loan
4.5
Survey completed on
Sep 23, 2020
Reviewed by Mark Eric Conn for George Wegmann
Completed transaction in Sep 2020 in Chandler, AZ.
Very courteous. We kind of had a ruff beginning, but that may have been due to the fact my wife was trying to start the process and I was just trying to get information from her. Once I was directly involved things went much better. I'm still not a huge fan of all online interaction, but it did make things more convenient. Plus the whole covid thing. Thanks!
5.0
Survey completed on
Sep 23, 2020
Reviewed by Carmen Jai Min Liu for Charles Atkins
Completed transaction in Sep 2020 in Powder Springs, GA.
Good
5.0
Survey completed on
Sep 23, 2020
Reviewed by Dale Kelley for George Wegmann
Completed transaction in Sep 2020 in Fort Mohave, AZ.
George took a deal that could very well have ended and not only saved it, but did it in record time!! Simply outstanding!!!
4.0
Survey completed on
Sep 22, 2020
Reviewed by Elizabeth A Schweitzer for Brandon McDonald
Completed transaction in Sep 2020 in Indianapolis, IN.
Easy and smooth thanks!
5.0
Survey completed on
Sep 18, 2020
Reviewed by Kimberly A Mikalowsky for Brandon McDonald
Completed transaction in Sep 2020 in Fishers, IN.
Friendly, quick replies, and very helpful with all my questions.
5.0
Survey completed on
Sep 22, 2020
Reviewed by Andrew Kim for Aaron Schwamberg
Completed transaction in Sep 2020 in Boulder City, NV.
Aaron was very easy to communicate with and explained everything to me.
5.0
Survey completed on
Sep 22, 2020
Reviewed by Gerline Rivers for Chris Sanchez
Completed transaction in Sep 2020 in Covington, GA.
A+ communication and detail to the little things. Great overall service provided by Chris and his team.
5.0
Survey completed on
Sep 22, 2020
Reviewed by Valery Delgado for Carolina Vergara
Completed transaction in Sep 2020 in Austell, GA.
They worked with my work schedule and my husband’s. They were there to help us understand the process of buying our first house
5.0
Survey completed on
Sep 22, 2020
Reviewed by Premila Narayana Achar for Rob Johnson
Completed transaction in Sep 2020 in Atlanta, GA.
Rob kept us informed.
5.0
Survey completed on
Sep 22, 2020
Reviewed by NAKISHA MORAGNE for Paul Fraley
Completed transaction in Sep 2020 in Maumelle, AR.
Paul is super nice and helpful. He displayed outstanding customer service. He made this process so easy for me and I am thankful for that. I could call or text him at anytime and he would respond or return my call. Paul came highly recommended by my realtor Shani Green, she assured me he was the BEST and I agree. I would recommend Paul to any one who is seeking a mortgage loan. Keep up the GREAT work PAUL!!!!!!
5.0
Survey completed on
Sep 22, 2020
Reviewed by SHAMSUR R MIR for Monir Chowdhury
Completed transaction in Sep 2020 in Tucker, GA.
Mr. Monir Chowdhury handled my refinance procedure from beginning to ending very professionally with highest satisfaction.
5.0
Survey completed on
Sep 22, 2020
Reviewed by Rachel Collins for Kiran Shah
Completed transaction in Sep 2020 in Woodstock, GA.
Thank you for everything :)
5.0
Survey completed on
Sep 21, 2020
Reviewed by Judith Sosa for Jose Ricardo Calderon
Completed transaction in Sep 2020 in Marietta, GA.
Excellent service.
4.8
Survey completed on
Sep 21, 2020
Reviewed by Don Ikimau for Jeff Scott
Completed transaction in Sep 2020 in West Jordan, UT.
Quick awesome
5.0
Survey completed on
Sep 21, 2020
Reviewed by Blake L Bonvicin for Nikki Delos Santos
Completed transaction in Sep 2020 in Las Vegas, NV.
Nikki was quick to respond and provide all the information needed to facilitate a smooth closing. A great partner to work with
5.0
Survey completed on
Sep 20, 2020
Reviewed by Yelena Yakovleva for Kiran Shah
Completed transaction in Sep 2020 in Lilburn, GA.
Everything was great!
5.0
Survey completed on
Sep 20, 2020
Reviewed by Shamil Shalwani for Rez Esmail
Completed transaction in Sep 2020 in Dallas, TX.
Rez is the best in the game! He was on top of the process from day one and helped my buyer secure a smooth transaction. I highly recommend Rez to anyone looking to purchase or refinance.
5.0
Survey completed on
Sep 16, 2020
Reviewed by Lynn M Ferebee for Aaron Schwamberg
Completed transaction in Sep 2020 in Las Vegas, NV.
The process went very smoothly
5.0
Survey completed on
Sep 21, 2020
Reviewed by John Albert DeShiro for Nikki Delos Santos
Completed transaction in Sep 2020 in Las Vegas, NV.
Nikki, and her team made the process simple.
4.8
Survey completed on
Sep 21, 2020
Reviewed by Don A. Ikimau for Aaron Schwamberg
Completed transaction in Sep 2020 in Las Vegas, NV.
Friendly informative quick responses
5.0
Survey completed on
Sep 19, 2020
Reviewed by Rodney Keller for Ronald Morgan
Completed transaction in Sep 2020 in Orange Park, FL.
Ronnie did a great job with our loan process. The process was well organized, he communicated with us regularly, and collectively provided us with a smooth process in regards to the loan.
5.0
Survey completed on
Sep 21, 2020
Reviewed by Azad Zahedi for Aaron Schwamberg
Completed transaction in Sep 2020 in Las Vegas, NV.
Great communication and constant updates.
4.2
Survey completed on
Sep 20, 2020
Reviewed by Micaela Lynette Taylor for Nikki Delos Santos
Completed transaction in Sep 2020 in Las Vegas, NV.
Nikki was easy to get ahold of and very patient.
5.0
Survey completed on
Sep 20, 2020
Reviewed by William B Mattheiss for Sean Hanzelik
Completed transaction in Sep 2020 in Chattanooga, TN.
Sean stayed focused and persistent. He was clear and very very helpful when we had questions or problems understanding instructions. His patience was especially a very real help to us, especially his coming over to help us when we hit a snag. We could hot have asked for a better agent.
5.0
Survey completed on
Sep 17, 2020
Reviewed by Lola Moore for Murrell Sailers
Completed transaction in Sep 2020 in Henderson, NV.
Murrell is an excellent loan officer! He was efficient, helpful, and a great communicator. I would highly recommend Murrell!
5.0
Survey completed on
Sep 19, 2020
Reviewed by Joy Karine Duemke for Paul Fraley
Completed transaction in Sep 2020 in Mount Ida, AR.
We were in great hands with paul
5.0
Survey completed on
Sep 19, 2020
Reviewed by Jose De La Rosa for Carolina Vergara
Completed transaction in Sep 2020 in Austell, GA.
⭐️⭐️⭐️⭐️⭐️ Another fast and smooth closing, Under contract August 26, clear to close on September 8, closed on September 18. 👍🏼 When all lenders are extremely busy but First Option Mortgage still making this happen. Thank You, Carolina Vergara!!!
5.0
Survey completed on
Sep 18, 2020
Reviewed by Koloseta A. Ikimau for Aaron Schwamberg
Completed transaction in Sep 2020 in Las Vegas, NV.
Appreciated his expertise and all he did to help the whole process run smoothly.
4.8
Survey completed on
Sep 18, 2020
Reviewed by Roy Berger for Nikki Delos Santos
Completed transaction in Sep 2020 in Las Vegas, NV.
She answered all my questions despite the fact that I was the listing agent and she was the buyer's lender. We closed on time and all went GREAT!!
5.0
Survey completed on
Sep 19, 2020
Reviewed by Ashley Hacker for Amy Rebenar
Completed transaction in Sep 2020 in El Mirage, AZ.
Thank you
5.0
Survey completed on
Sep 18, 2020
Reviewed by Benjamin James Boyd for Ashley Filitor
Completed transaction in Sep 2020 in Marietta, GA.
Great experience once again. 100% total professional. Well done!
4.8
Survey completed on
Sep 19, 2020
Reviewed by Brooke Rozell for Sean Hanzelik
Completed transaction in Sep 2020 in Flintville, TN.
Smooth and quick transaction
5.0
Survey completed on
Sep 18, 2020
Reviewed by Brandon Keith Callihan for Alex Rodriguez
Completed transaction in Sep 2020 in Goodyear, AZ.
Efficient and easy to get ahold of with questions. Always a smooth closing.
4.5
Survey completed on
Sep 19, 2020
Reviewed by Sherita Johnson for Kashif Tajani
Completed transaction in Sep 2020 in Smyrna, GA.
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4.5
Survey completed on
Sep 18, 2020
Reviewed by Kristina Sands for Murrell Sailers
Completed transaction in Sep 2020 in Henderson, NV.
Murrell was great about getting back to me whether it was in the day, at night, or on the weekend. He was also very helpful with answering all of my questions.
5.0
Survey completed on
Sep 18, 2020
Reviewed by Clarence B. Rogers for Jeff Scott
Completed transaction in Sep 2020 in Smyrna, GA.
The process from beginning to closing was very easy and all the staff was very professional which made me very comfortable with my decision to doing business with First Option
5.0
Survey completed on
Sep 18, 2020
Reviewed by Raymond Edward Baran for Elly Williams
Completed transaction in Sep 2020 in Henderson, NV.
During every step in the process, Elly was always available to assist us or to find out the answer to our questions. It was a pleasant experience!
5.0
Survey completed on
Sep 18, 2020
Reviewed by Lindell Edwards for Jeff Scott
Completed transaction in Sep 2020 in Decatur, AL.
Great communication, always kept me informed of any changes
5.0
Survey completed on
Sep 18, 2020
Reviewed by Lindsay Elizabeth Boyd for Ashley Filitor
Completed transaction in Sep 2020 in Marietta, GA.
Ashley was a pro from start to finish. And in order to make us as comfortable as possible she was able to do our closing fully online. It was amazing!
4.5
Survey completed on
Sep 16, 2020
Reviewed by Thomas Dale Ditch for Nikki Delos Santos
Completed transaction in Sep 2020 in Boulder City, NV.
Nikki was very patient and helpful with us , she was always available to talk ,answer questions and help me download documents.
5.0
Survey completed on
Sep 17, 2020
Reviewed by Barbara S. Wiggins for Rob Johnson
Completed transaction in Sep 2020 in Alpharetta, GA.
Rob worked on obtaining answering all my concerns, questions regarding the Re-fi and the next steps that needed to be taken by his team and myself. Due to the holiday and a technical challenge, Rob worked on it and got it resolved immediately.
5.0
Survey completed on
Sep 18, 2020
Reviewed by Bernardo Jesus Marulanda Franco for Jose Ricardo Calderon
Completed transaction in Sep 2020 in Marietta, GA.
Very professional. Great service. I don't have anything negative to say. Everything is positive.
5.0
Survey completed on
Sep 16, 2020
Reviewed by Tracey Sibblies for Kashif Tajani
Completed transaction in Sep 2020 in Jonesboro, GA.
Kashif is very professional and transparent and let's me know what's going on throughout the loan process. I will definitely work with him again!
4.7
Survey completed on
Sep 18, 2020
Reviewed by William A Child for Ashley Bernardo
Completed transaction in Sep 2020 in Henderson, NV.
Getting moved into my house
5.0
Survey completed on
Sep 16, 2020
Reviewed by Jared Rader for Brandon McDonald
Completed transaction in Sep 2020 in Greenwood, IN.
Everything was easy and fast. I didn't have any issues.
5.0
Survey completed on
Sep 16, 2020
Reviewed by Christopher Smith for Clark Sigmund
Completed transaction in Sep 2020 in Anderson, IN.
Clark is amazing at what he does. He prioritizes what matters most "trust". He is an honest hardworking individual that you can trust.
5.0
Survey completed on
Sep 17, 2020
Reviewed by Anelia Mollova for Nikki Delos Santos
Completed transaction in Sep 2020 in Las Vegas, NV.
It’s always a pleasure working with a truly professional lender on the other side. As listing agents, we have to rely on the lender to do the job without having much relevant information. By keeping me informed and updated every step of the way Nikki made this transaction a smooth one with timely closing, a happy buyer and a happy seller.
5.0
Survey completed on
Sep 17, 2020
Reviewed by Angella H Powell for Khrista Dees
Completed transaction in Sep 2020 in Toney, AL.
Krista was always available to answer my calls and to help walk me thru the process of first time home buying. She is an excellent mortgage broker. I would recommend here to anyone.
5.0
Survey completed on
Sep 17, 2020
Reviewed by Sara Evelyn Guevara-Rodezno for Michael Vera
Completed transaction in Sep 2020 in Doraville, GA.
Great communication throughout the process and always had an amazing attitude. He explained each step and made sure I understood it and was comfortable with the information.
5.0
Survey completed on
Sep 17, 2020
Reviewed by Sandro Jose Gordillo for Michael Vera
Completed transaction in Sep 2020 in Doral, FL.
Michael kept us informed at all times, answered all our questions, got us a great deal, and most importantly communicated with us every step of the way!
5.0
Survey completed on
Aug 26, 2020
Reviewed by Itzel Lilian De Leon for Michael Vera
Completed transaction in Aug 2020 in Lawrenceville, GA.
My husband and I feel blessed to have had Michael in our side. Since day 1 Michael gave us hope in becoming first time homebuyers. He worked diligent and very professional during the whole process. His communication was impeccable, he always answered our questions and concerns very quickly, and boy did we have tons of questions lol! We are beyond thankful for his help and we will always continue to recommend him to everyone we know and will forever be part of our story!
4.8
Survey completed on
Sep 16, 2020
Reviewed by Mallory R Foster for Brandon McDonald
Completed transaction in Sep 2020 in Fishers, IN.
Every response to my questions were prompt and very informative. It was an easy process to navigate with Brandon's help.
4.8
Survey completed on
Sep 16, 2020
Reviewed by Thomas Joseph Sullivan for Ronald Morgan
Completed transaction in Sep 2020 in Green Cove Springs, FL.
Final closing.
5.0
Survey completed on
Sep 16, 2020
Reviewed by Merri B Cochran for Clark Sigmund