(770) 423-8200

Reviews

First Option Mortgage, LLC
The People You Call FIRST!
Mortgage
First Option Mortgage, LLC
1100 Circle 75 Pkwy SE
Suite #300
Atlanta, GA 30339-3024
(770) 423-8200 Business
(770) 423-8201 Fax
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About First Option Mortgage, LLC
At First Option, mortgages are about much more than numbers and rates. They’re about people: families and veterans, newlyweds and retirees, looking for a better life. Purchasing a home is life-changing, which is why we’re committed to every call that inquires about rates and every person who walks through the doors of our local branch offices with a dream of home ownership. We care about each other and our customers, because we believe in putting people first. We believe in making a difference.

As a nationally recognized mortgage lender, we serve people throughout the nation with lending services in Conventional, FHA, USDA, and VA residential home loan products. We’re headquartered in Atlanta, GA with physical branch locations across the U.S. and licensed in 19 states.
What people are saying about First Option Mortgage, LLC
5.0
Survey completed on
Nov 30, 2020
Reviewed by Kade Koch for Brandon McDonald
Completed transaction in Nov 2020 in Indianapolis, IN.
Jarad and Brandon were phenomenal as always!
5.0
Survey completed on
Nov 30, 2020
Reviewed by Almaz Y Woldemariam for Monir Chowdhury
Completed transaction in Nov 2020 in Stone Mountain, GA.
I had a great experience, service was great and fast, I received paperwork in a timely manner and any questions I had were answered. In general the whole process was fast, it was easy to sign paperwork. I am satisfied with the service I received.
5.0
Survey completed on
Nov 30, 2020
Reviewed by Maureen Lee Tyner for George Wegmann
Completed transaction in Nov 2020 in Avondale, AZ.
George Wegman was outstanding. He walked me through a very difficult time. I can’t say enough great things about him. I consider him friend now. He was available day or night and provided exceptional service.
4.8
Survey completed on
Nov 30, 2020
Reviewed by Scott McCain for Nicole Lidester
Completed transaction in Nov 2020 in Franklin, IN.
Nicole responded very quick to all forms of communication and always had an answer.
5.0
Survey completed on
Nov 28, 2020
Reviewed by Jeffrey Scott Senour for Mark Powell
Completed transaction in Nov 2020 in Mesa, AZ.
Mark is personable and nice as well as professional and knowledgeable. This is our second time dealing with Mark on a mortgage and he as usual did a great job.
5.0
Survey completed on
Nov 29, 2020
Reviewed by Courtney Nicole Kingen for Rob Horan
Completed transaction in Nov 2020 in Wilkinson, IN.
Rob made buying my first home so easy! Once it was in his hands, I didnt really do much and he always said “I dont want you to worry about it, I got it.” However once it was in his hands he would always make sure to call/text and give updates as to what is happening. Rob explained the whole process in detail so I would understand why they do the things they do, in the order they do. I closed a week ago and have already given 2 people his contact info!
5.0
Survey completed on
Nov 29, 2020
Reviewed by Md Mishbaul Haque for Monir Chowdhury
Completed transaction in Nov 2020 in Tucker, GA.
He was great for explaining things to us with our first home purchase. He made sure we understood what we have to do or not do in order to qualify for the loan. He helped us throughout the home-buying process.
5.0
Survey completed on
Nov 29, 2020
Reviewed by Sarfaraz Ahmed for William Polack
Completed transaction in Nov 2020 in Dacula, GA.
They were very informative about the process and kept us updated! cooperation was great!!
5.0
Survey completed on
Nov 29, 2020
Reviewed by Tim Basey for Rob Horan
Completed transaction in Nov 2020 in Wilkinson, IN.
Got the job done and got a difficult funding to closing.
5.0
Survey completed on
Nov 29, 2020
Reviewed by Lee Michael Baggarly for Ashley Filitor
Completed transaction in Nov 2020 in Canton, GA.
Professional, diligent, efficient! I had a great experience
5.0
Survey completed on
Nov 28, 2020
Reviewed by Noah Akinyosoye for Josef Lee
Completed transaction in Nov 2020 in Plainfield, IN.
Quality professional service in a timely fashion
4.8
Survey completed on
Nov 28, 2020
Reviewed by Janita Sanders for Michael Walker
Completed transaction in Nov 2020 in Covington, GA.
We were kept in the loop on every stage of our refinance. Michael Walker is professional and honest and overall a wonderful agent to work with.
5.0
Survey completed on
Nov 21, 2020
Reviewed by Austin Michael Cowan for Michael Walker
Completed transaction in Nov 2020 in Rutledge, GA.
Very professional!
5.0
Survey completed on
Nov 26, 2020
Reviewed by Charles M Stevens for Ashley Bernardo
Completed transaction in Nov 2020 in Las Vegas, NV.
I have tried to refinance my house 3 times prior to contacting Ashley. She made the process so easy and fast I was amazed when she told me we were approved! She is a professional that knows her industry inside and out. I will definitely be a customer for life!
5.0
Survey completed on
Nov 26, 2020
Reviewed by Jeff Benefield for David McEntee
Completed transaction in Nov 2020 in Gainesville, GA.
David is a pro. He made the whole process uneventful, and I mean that in the very best way. As a Realtor I need to work with lenders who deliver pleasantly on time, and David does.
5.0
Survey completed on
Nov 27, 2020
Reviewed by Deneshia D Woods for Khrista Dees
Completed transaction in Nov 2020 in Harvest, AL.
Khrista is an excellent communicator. She is an educator as well. She makes sure her clients are updated on every step of the process. No question was dumb and she didn’t mind repeating herself.
5.0
Survey completed on
Nov 17, 2020
Reviewed by Megan Ann Urlacher for Mark Powell
Completed transaction in Nov 2020 in Mesa, AZ.
Mark was great at following up with me every step of the way to make sure I received all emails and understood what the next steps were. I’m terrible about checking my email, so Mark checking in with me was great and helped keep the process moving.
5.0
Survey completed on
Nov 26, 2020
Reviewed by Dereck Eugene Lovett Sr for Carolina Vergara
Completed transaction in Nov 2020 in Auburn, GA.
The People I worked with were Great. They did a Excellent job. Thanks
5.0
Survey completed on
Nov 26, 2020
Reviewed by Jeremy Roose for Ashley Bernardo
Completed transaction in Nov 2020 in Las Vegas, NV.
Ashley is very skilled in these transactions and it shows. Every question I had, or detail I needed, was answered extremely quickly and with clarity. HIGHLY recommend to others.
5.0
Survey completed on
Nov 26, 2020
Reviewed by Pritpal S Gulri for Kashif Tajani
Completed transaction in Nov 2020 in Sandy Springs, GA.
Transparency. Integrity. Reality. The entire process was digital and efficient and easy.
5.0
Survey completed on
Nov 26, 2020
Reviewed by Roxana Vera for Michael Vera
Completed transaction in Nov 2020 in Braselton, GA.
I’ve worked with Michael on several transactions. Each transaction has been smooth. Michael communicates well and is responsive. He keeps the parties well informed throughout the process! I will continue to recommend Michael to my clients.
5.0
Survey completed on
Nov 26, 2020
Reviewed by Gustave Theodore Olsen III for Michael Vera
Completed transaction in Nov 2020 in Braselton, GA.
Michael was very informative and stayed in constant contact with us. He also genuinely cares about making sure that we were comfortable with everything.
5.0
Survey completed on
Nov 26, 2020
Reviewed by Mark Santos for Nikki Delos Santos
Completed transaction in Nov 2020 in Las Vegas, NV.
Great service
5.0
Survey completed on
Nov 26, 2020
Reviewed by Cindra Keetch for Aaron Schwamberg
Completed transaction in Nov 2020 in Las Vegas, NV.
There is nothing that I can say because I have had excellent experience with you
4.8
Survey completed on
Nov 26, 2020
Reviewed by Mark Sprout for Josef Lee
Completed transaction in Nov 2020 in Indianapolis, IN.
Everything went smoothly. We closed on schedule.
5.0
Survey completed on
Nov 23, 2020
Reviewed by Sabazali Khan for Rez Esmail
Completed transaction in Nov 2020 in Carrollton, TX.
Rez was a great pleasure to work with. Thanks for all your hard work.
4.8
Survey completed on
Nov 20, 2020
Reviewed by Matthew Roland Thorneycroft for George Wegmann
Completed transaction in Nov 2020 in Queen Creek, AZ.
George answered all of our questions with honesty and straight forwardness in a timely manner.
5.0
Survey completed on
Nov 24, 2020
Reviewed by Lindsay Boyd for Ashley Filitor
Completed transaction in Nov 2020 in , .
Ashley was the consummate professional. She was unbelievably prompt in her responses and always able to answer our questions. We were able to complete our closing 100% virtually which made us feel safe and taken care of as clients. I would and have recommended her without any reservations.
5.0
Survey completed on
Nov 24, 2020
Reviewed by Deniell H Fitzgerald for Samantha Fraser
Completed transaction in Nov 2020 in Ball Ground, GA.
When starting this process of buying a home, I had no clue what all had to be done. I was quite overwhelmed and Samantha put my mind at ease every time I called. Her team was always pleasant to work with also. Samantha has gained my business for life! Thank you for helping us get into our dream home!
5.0
Survey completed on
Nov 24, 2020
Reviewed by SHELBY N. SOLLEY for Whitney Hall
Completed transaction in Nov 2020 in Cape Coral, FL.
Great communication and closed on time!
5.0
Survey completed on
Nov 24, 2020
Reviewed by Esayas W Mathyas for Monir Chowdhury
Completed transaction in Nov 2020 in Stone Mountain, GA.
I I am prescient your service thank you very much.
4.2
Survey completed on
Nov 21, 2020
Reviewed by Diane McLaughlin for Aldwin Parks
Completed transaction in Nov 2020 in Douglasville, GA.
Closed on time.
5.0
Survey completed on
Nov 21, 2020
Reviewed by Preston Reilly Nafus for Mark Powell
Completed transaction in Nov 2020 in Mesa, AZ.
Had a great experience working with Mark. Thanks!
5.0
Survey completed on
Nov 20, 2020
Reviewed by LILA K BIRKENHOLZ for Whitney Hall
Completed transaction in Nov 2020 in Cape Coral, FL.
Fast response time, professional service, very knowledgeable, great rates
4.5
Survey completed on
Nov 20, 2020
Reviewed by Lori Murray for Clark Sigmund
Completed transaction in Nov 2020 in Indianapolis, IN.
Clark was great to work with, and very pleasant.
5.0
Survey completed on
Nov 17, 2020
Reviewed by Jessica York for Aaron Watkins
Completed transaction in Nov 2020 in London, KY.
Aaron was always ready to answer our questions and help us with the paperwork in a timely manner.
5.0
Survey completed on
Nov 21, 2020
Reviewed by Amin Jabrani for Kashif Tajani
Completed transaction in Nov 2020 in Johns Creek, GA.
None.
4.2
Survey completed on
Nov 21, 2020
Reviewed by Morgan Lynn Collyer for Michael Walker
Completed transaction in Nov 2020 in Rutledge, GA.
Easy to talk to and very understanding
4.0
Survey completed on
Nov 20, 2020
Reviewed by Kenneth E Walker for Dustan Ingram
Completed transaction in Nov 2020 in Indianapolis, IN.
No ones fault, there were issues with my credit that too an extended time to repair. Dustin was extremely helpful with this process. However, by the time we worked through all the issues the overall time it took to get the re-finance completed was 8 months.
4.7
Survey completed on
Nov 13, 2020
Reviewed by Quanita A Smith for Charles Atkins
Completed transaction in Nov 2020 in Stonecrest, GA.
I really appreciate ALL Charles and his team did for me. They truly came through and worked that thing out...thanks for creating a Magic moment for me. The closer does it again. I love my new house and truly look forward to creating a Home.
5.0
Survey completed on
Nov 20, 2020
Reviewed by John Oglesby for Paul Fraley
Completed transaction in Nov 2020 in Benton, AR.
Paul was always available with information, advice, answers and support. He stuck with us and reassured us through complications and made the process as easy for us as he could. I give him the highest recommendation and appreciate everything he did to help us.
5.0
Survey completed on
Nov 20, 2020
Reviewed by Prentice DeShon Spry for Chris Sanchez
Completed transaction in Nov 2020 in Powder Springs, GA.
Chris was great!! He answered all of the questions we threw at him. Quite honestly, he wasn’t able to answer every single time we called, or give an instant reply back to our text. But that was very understandable, because we knew we weren’t his only clients. I guy this great at what he does, you have to know that!! Even though we didn’t get that lightening fast response, he always reached back out to us. That’s customer satisfaction at it’s best!!
5.0
Survey completed on
Nov 20, 2020
Reviewed by Scott Dalpias for jasmina jakupovic
Completed transaction in Nov 2020 in Little Rock, AR.
She was extremely knowledgeable and was willing to take the time to explain things all along the way. She took time to help me and my family get the best deals for everything. She really advocated for me. Honestly, she treated us like we really mattered and took the time necessary to make sure we felt it. Truly a blessing for us. We will be highly recommending this company and her to anyone who will listen.
5.0
Survey completed on
Nov 20, 2020
Reviewed by Regina Louise Gray for Aldwin Parks
Completed transaction in Nov 2020 in Locust Grove, GA.
Pj guided me thru the entire process keeping me on track. He was a joy to work with. I would highly recommend First Option Mortgage. Thank you for helping me finance my retirement home.
5.0
Survey completed on
Nov 20, 2020
Reviewed by Olushola A Komaiya for Josef Lee
Completed transaction in Nov 2020 in Plainfield, IN.
Timely communications
5.0
Survey completed on
Nov 20, 2020
Reviewed by Tek B Dangi for Kashif Tajani
Completed transaction in Nov 2020 in Clarkston, GA.
Tek Dangi
5.0
Survey completed on
Nov 20, 2020
Reviewed by Preeti Chaggar for Clark Sigmund
Completed transaction in Nov 2020 in Indianapolis, IN.
Clark saved our deal! he is efficient, easy to work with and communication is excellent! Thank you for helping me with my client, Clark.
5.0
Survey completed on
Nov 20, 2020
Reviewed by Duwan Pernell Dickerson for Frank Brown
Completed transaction in Nov 2020 in Harvest, AL.
Frank was very knowledgeable and was available for any questions I had through my entire process. I would definitely refer anyone to Frank!!
5.0
Survey completed on
Nov 20, 2020
Reviewed by NORMAN J BERKSHIRE for Whitney Hall
Completed transaction in Nov 2020 in Port Charlotte, FL.
I could always depend on Whitney to answer my questions, and I had a lot of questions! On the rare occasion that Whitney was tied up, Mikinzi would always do her best to handle it, though sometimes it meant she would have to talk to Whitney before she could answer me. The entire experience was very rewarding for us.
4.8
Survey completed on
Nov 20, 2020
Reviewed by Israel Obregon for Chris Sanchez
Completed transaction in Nov 2020 in Stone Mountain, GA.
Overall great experience
5.0
Survey completed on
Nov 20, 2020
Reviewed by Yasmine Tiara Enmon for Charles Atkins
Completed transaction in Nov 2020 in Atlanta, GA.
Charles is an extraordinary person! He guided me through the entire process of purchasing a beautiful place I will call home! Charles said to me, “ I make decisions and advocate for you as if it were my own money!” I did not look any further or bargain shop for a lender. Charles closed the deal in just 19 days! He will go the extra mile for his clients! I highly recommend Charles Atkins as a lender!
5.0
Survey completed on
Nov 20, 2020
Reviewed by Tisha Shaw for Whitney Hall
Completed transaction in Nov 2020 in PORT CHARLOTTE, FL.
Everything told was not only delivered it was above and beyond the best experience ever!!!!
5.0
Survey completed on
Nov 20, 2020
Reviewed by Franklin Vilaseco Lemus for Aaron Schwamberg
Completed transaction in Nov 2020 in Las Vegas, NV.
Great to work with qualified professionals.
5.0
Survey completed on
Nov 20, 2020
Reviewed by NICOLAS ECHEVERRI DOMINGUEZ for John Lee
Completed transaction in Nov 2020 in Dacula, GA.
Everything was GREAT!!! THANKS.
5.0
Survey completed on
Nov 20, 2020
Reviewed by Patrick Relton Hector Jr for Aldwin Parks
Completed transaction in Nov 2020 in Augusta, GA.
It was great working with them and they really help my to get into my home
5.0
Survey completed on
Nov 20, 2020
Reviewed by Manpreet Dhillon for Rez Esmail
Completed transaction in Nov 2020 in Dallas, TX.
It was an amazing experience working with Rez and his team. He was very knowledgeable, helpful, timely and honest to say the least. The entire process was very efficient and smooth with outstanding customer service. I would definitely work with Rez again in future and highly recommend to everyone!!!
5.0
Survey completed on
Nov 20, 2020
Reviewed by Rebeca Josefina Frost for John Lee
Completed transaction in Nov 2020 in Dacula, GA.
John Lee and First Option Mortgage are excellent in everything!!! Best Team to work with ever...
5.0
Survey completed on
Nov 20, 2020
Reviewed by DONALD CHILDERS for Whitney Hall
Completed transaction in Nov 2020 in Port Charlotte, FL.
Excellent people to work with.
5.0
Survey completed on
Nov 20, 2020
Reviewed by Aaron T Hodge for Samantha Fraser
Completed transaction in Nov 2020 in Ball Ground, GA.
Sam is awesome! Great to work with
5.0
Survey completed on
Nov 17, 2020
Reviewed by Tamara Smith for Michael Walker
Completed transaction in Nov 2020 in Locust Grove, GA.
Michael was on top of his game from day one. He responded quickly to all our calls and very knowledgeable about his business and the current market. I would definitely recommend Michael!
5.0
Survey completed on
Nov 20, 2020
Reviewed by Garland Annette Williams for Jose Ricardo Calderon
Completed transaction in Nov 2020 in Buford, GA.
My experience was overwhelming Jose became family to me. He was so patient and generous throughout my whole process. I will recommend him to everyone, we definitely are family now. He is so professional in everything he does. Love his mannerisms so knowledgeable as well. KUDOS JOSE WE DID IT
4.5
Survey completed on
Nov 20, 2020
Reviewed by Muhammad S Ahmad for Monir Chowdhury
Completed transaction in Nov 2020 in Atlanta, GA.
I’m very happy working with you.
5.0
Survey completed on
Nov 17, 2020
Reviewed by Ernesto Victoria for Jose Ricardo Calderon
Completed transaction in Nov 2020 in Cumming, GA.
La excelencia en su atención ,el profesionalismo y conocimiento del tema y el modo de transmitirlo, hace que sea cinco estrellas!!!
5.0
Survey completed on
Nov 18, 2020
Reviewed by KATHY HOLLINGSWORTH for Paul Fraley
Completed transaction in Nov 2020 in Maumelle, AR.
I have never worked with anyone who gave 200% plus to get a job done. Whatever your question or need was Paul went all out to see that either or someone he knew could meet the need or fix the problem. His selflessness did not go unnoticed. Paul is one of the few people in this day in age that puts his customer first. I was so pleased to know that there are still people who truly care about the customer. This young man is truly amazing and First Option is lucky as all get out to have him.
5.0
Survey completed on
Nov 16, 2020
Reviewed by Matthew Jenkins for Kurt Nikolai
Completed transaction in Nov 2020 in South Point, OH.
Everything went so smooth!! It was a great experience for our first time purchasing a home
5.0
Survey completed on
Nov 18, 2020
Reviewed by Carolina Vergara for Kiran Shah
Completed transaction in Nov 2020 in Suwanee, GA.
Excellent service ☺️
5.0
Survey completed on
Nov 18, 2020
Reviewed by James R Perry for Alex Rodriguez
Completed transaction in Nov 2020 in Chandler, AZ.
Great follow up and communication
5.0
Survey completed on
Nov 18, 2020
Reviewed by Edward E Jones for Aaron Schwamberg
Completed transaction in Nov 2020 in Las Vegas, NV.
Very prompt service. Everything was very professional and I will definitely keep you in my contacts!
5.0
Survey completed on
Nov 18, 2020
Reviewed by Claudia E Colichon for Jose Ricardo Calderon
Completed transaction in Nov 2020 in Brookhaven, GA.
La atencion oportuna, paciencia y la ayuda para hacer entender el paso a paso del proceso de compra.
5.0
Survey completed on
Nov 02, 2020
Reviewed by Michael A. Williams Jr for Paul Fraley
Completed transaction in Oct 2020 in Jacksonville, AR.
Paul took very good care of us. I would highly recommend him.
5.0
Survey completed on
Nov 17, 2020
Reviewed by Franca Emem Miles for Josef Lee
Completed transaction in Nov 2020 in Plainfield, IN.
Excellent delivery service
5.0
Survey completed on
Nov 17, 2020
Reviewed by Olumuyiwa O Komaiya for Josef Lee
Completed transaction in Nov 2020 in Plainfield, IN.
Thank to you guys for making this dream of owning a house become a reality within this short period of time.
4.5
Survey completed on
Nov 17, 2020
Reviewed by Vicky Sharma for Clark Sigmund
Completed transaction in Nov 2020 in Indianapolis, IN.
Mr. Clark Sigmund.! Adding an experienced person like you as a lender with us, this is our good luck , soon you have executed our home loan file. and hardly anyone could do it, as soon as you did it, thank you also for this and mine which is an experience towards you. He was excellent and I for the excellent service you have given me, thank you very much!, “GOD” bless you & you’re team abundantly !
5.0
Survey completed on
Nov 17, 2020
Reviewed by Damilola P Ayanbowale for Josef Lee
Completed transaction in Nov 2020 in Avon, IN.
It was stress free and seamless
5.0
Survey completed on
Nov 17, 2020
Reviewed by Susan Frass for Whitney Hall
Completed transaction in Nov 2020 in Port Charlotte, FL.
I can always count on Whitney to help my buyers. I have had him save more than one! He is awesome and works so hard at his job! He is always my first choice for my buyers!
5.0
Survey completed on
Nov 17, 2020
Reviewed by Elainea Beeson for jasmina jakupovic
Completed transaction in Nov 2020 in Little Rock, AR.
Jasmina was great! Informative, knowledgeable, and quick communication! I highly recommend doing businesses with her.
5.0
Survey completed on
Nov 17, 2020
Reviewed by Sandeep Gill for Monir Chowdhury
Completed transaction in Nov 2020 in Cumming, GA.
great to work with Monir, he explained various options in very details. would love to work with him in future.
5.0
Survey completed on
Nov 17, 2020
Reviewed by Pedro Martinez Rodriguez for Chris Sanchez
Completed transaction in Nov 2020 in Stone Mountain, GA.
Excellent
5.0
Survey completed on
Nov 17, 2020
Reviewed by Evan A Schwartz for Aaron Schwamberg
Completed transaction in Nov 2020 in Las Vegas, NV.
Aaron had us involved every step of the way. we were never surprised by any emails or other communication from the company in the refi process. He is very patient and knowledgeable. We are already looking to refi another property beyond the two we have done with him already. will definitely recommend to others.
5.0
Survey completed on
Nov 17, 2020
Reviewed by Mitchell E Trammel for Clark Sigmund
Completed transaction in Nov 2020 in Martinsville, IN.
Very friendly, very easy to work with, made the process enjoyable. Thankful he got my loan through so quickly and efficiently. Great work
5.0
Survey completed on
Nov 17, 2020
Reviewed by Ronny A Villarroel Fernandez for Adriana Aleman
Completed transaction in Nov 2020 in Dacula, GA.
Excelente
5.0
Survey completed on
Nov 17, 2020
Reviewed by Indira Dhandapani for Monir Chowdhury
Completed transaction in Nov 2020 in Cumming, GA.
Best communication and coordiantion as always!
5.0
Survey completed on
Nov 17, 2020
Reviewed by Joseph Murray for Clark Sigmund
Completed transaction in Nov 2020 in Indianapolis, IN.
Clark was professional, patient and responsive all the way through our process.
5.0
Survey completed on
Nov 17, 2020
Reviewed by Sheyla Wright for Charles Atkins
Completed transaction in Nov 2020 in Atlanta, GA.
Nos llevo a la mesa de cierre en el tiempo acordado , en menos de 30 dias.
5.0
Survey completed on
Nov 17, 2020
Reviewed by Darwin Smith for Michael Walker
Completed transaction in Nov 2020 in Locust Grove, GA.
Mr. Walkers breadth of knowledge and willingness to share it was instrumental in my ability to make this house purchase. From our first conversation to the final closing he made himself available in a most timely manner and resolved all issues. His communication skills instilled confidence and outcomes confirmed this confidence was justified. Mr. Walker will be my first recommendation to anyone interested in purchasing a home, even before selecting a realtor.
4.8
Survey completed on
Nov 17, 2020
Reviewed by Derrick Turner for Rob Johnson
Completed transaction in Nov 2020 in Atlanta, GA.
Rob is very friendly and willing to answer any and all questions that we had. He was a pleasure to work with and will definitely call him for my next purchase.
5.0
Survey completed on
Nov 17, 2020
Reviewed by Johaniel Fleming for John Lee
Completed transaction in Nov 2020 in Norcross, GA.
John did such an awesome job with explaining the process . He was thorough and accommodating, would highly recommend. Thank you John!
4.5
Survey completed on
Nov 16, 2020
Reviewed by Yazmin Omally Figueroa Martinez for Nick Gruen
Completed transaction in Nov 2020 in Jacksonville, FL.
El servicio , amabilidad y agilidad q tuvieron...
5.0
Survey completed on
Nov 16, 2020
Reviewed by Jaime S Landeros for Adriana Aleman
Completed transaction in Nov 2020 in Cumming, GA.
I am very grateful for helping me in my process of buying a house, I was always informed of each step of the process and the transparency of the advice is visible, good job!!!
5.0
Survey completed on
Nov 16, 2020
Reviewed by Terri Dauhn Marchant for Rez Esmail
Completed transaction in Nov 2020 in Krugerville, TX.
Rez has provided great customer service, detailed on items we had questions and over all excellent response time! Will definitely refer him to others!
5.0
Survey completed on
Nov 16, 2020
Reviewed by Carl Eric Lindstrand for Brandon McDonald
Completed transaction in Nov 2020 in Westfield, IN.
Brandon was wonderful and so personable to work. We could not have asked for anyone more patient to help us maneuver different forms on the computer. He spent a lot of time with us, helping us navigate the website and teaching us how to scan. It was a pleasure working with him. The best experience!!!!!!!
5.0
Survey completed on
Nov 16, 2020
Reviewed by Cesar Augusto Vasquez for Michael Walker
Completed transaction in Nov 2020 in Lawrenceville, GA.
Great communication. Overall a great experience.
5.0
Survey completed on
Nov 16, 2020
Reviewed by Paul Matthew Swisher for Alex Rodriguez
Completed transaction in Nov 2020 in Glendale, AZ.
The whole team at option 1is fantastic! we're up to date as things are moving forward, we are instantly notified if there's any kind of hiccup and by hiccup I mean us providing documents they need so that they can continue to move forward. Alex is extremely knowledgeable and professional, his team is responsive and professional. This is my third time using them and every time has been fantastic. I have referred clients of mine as well as friends and they all have the same experience!
5.0
Survey completed on
Nov 16, 2020
Reviewed by Matthew T Coulter for Brandon McDonald
Completed transaction in Nov 2020 in McCordsville, IN.
First Option made my re-fi easy and communication was awesome. Highly recommend as start to finish was flawless. Jarad and his team are excellent to work with. Thanks for everything.
5.0
Survey completed on
Nov 15, 2020
Reviewed by Jacqueline S Deschambault for Samantha Fraser
Completed transaction in Nov 2020 in Cumming, GA.
Nearly always immediate response. Her experience and knowledge is exceptional. Her understanding and patience with not-so-technical seniors with a willingness to offer hands on help is appreciated. At that point we were on the phone with her until we understood. When I had a “moment” she still was patient. This our second time using her for financing our home. That should tell you something about our first positive experience with her help from Application to Closing.
5.0
Survey completed on
Nov 15, 2020
Reviewed by Stephen K Rockwell for Mark Powell
Completed transaction in Nov 2020 in Phoenix, AZ.
This is the second time I have worked with Mark and am very happy with his work ethic and communication.
5.0
Survey completed on
Nov 13, 2020
Reviewed by Adil Hajiyani for Kashif Tajani
Completed transaction in Nov 2020 in Tucker, GA.
Kashif is very knowledgeable and made our experience great.
5.0
Survey completed on
Nov 14, 2020
Reviewed by Gregory York for Aaron Watkins
Completed transaction in Nov 2020 in London, KY.
First Option made everything super easy. I love that all documents were reviewed and signed online so as to save time and speed things along. We closed on our house super quickly and was able to get a very low interest rate as well as very low closing costs. Super happy with how everything turned out.
4.5
Survey completed on
Nov 14, 2020
Reviewed by Nathan Macek for Kurt Nikolai
Completed transaction in Nov 2020 in Ironton, OH.
Helped move the processes along, and was quick to get tasks done.
5.0
Survey completed on
Nov 14, 2020
Reviewed by Aisha Taylor for Chris Sanchez
Completed transaction in Nov 2020 in Marietta, GA.
Chris was a great communicator with me and my client. He got our buyer approved quickly and went through underwriting and closed early. I will continue to refer Chris to my buyers in the future. David Taylor Atlanta communities agent
5.0
Survey completed on
Nov 14, 2020
Reviewed by Devi Biswa for Kashif Tajani
Completed transaction in Nov 2020 in Snellville, GA.
Very knowledgeable and helpful throughout the process. Highly recommended! Khashif was a very big help in our loan process he made whole process very easy for us since we have not done this before.
4.3
Survey completed on
Nov 14, 2020
Reviewed by John David Boerema for Carolina Vergara
Completed transaction in Nov 2020 in Atlanta, GA.
Very orofessional
5.0
Survey completed on
Nov 14, 2020
Reviewed by Anahi Rubio-Almazan for Chris Sanchez
Completed transaction in Nov 2020 in Marietta, GA.
Chris was very informative, got back to me quick when I had questions/concerns, and made my closing experience quick and straight to the point. 10+/10
5.0
Survey completed on
Nov 14, 2020
Reviewed by Staci L Brewer for Dustan Ingram
Completed transaction in Nov 2020 in Rockville, IN.
Dustan worked very hard to get me in my house in a timely manner even offered me his spare house to stay in while I was displaced for a moment!!
5.0
Survey completed on
Nov 13, 2020
Reviewed by William Edward Lashbrook for Nikki Delos Santos
Completed transaction in Nov 2020 in Las Vegas, NV.
Ms. Delos Santos displayed impressive professionalism when aiding my wife and me in the loan arrangement for our new home, and her knowledge of the intricacies of state requirements saved us much time and frustration. We were warmed by her patience and thoughtfulness and will be pleased to recommend her and her firm to anyone seeking property in the Las Vegas area.
5.0
Survey completed on
Nov 13, 2020
Reviewed by Jerania Zaret Bonilla Guevara for Theresa Santiago Morgan
Completed transaction in Nov 2020 in Lawrenceville, GA.
I bought my first home, the process was very smooth thanks to Theresa Santiago. She is amazing , and dedicated to her work. Theresa was always there to answer all my questions and concerns. Also her team was very professional. I'm very thankful and happy with my new home.
5.0
Survey completed on
Nov 13, 2020
Reviewed by Steven Henderson for Ronald Morgan
Completed transaction in Nov 2020 in Fleming Island, FL.
Made it very smooth and easy. Thank you!
5.0
Survey completed on
Nov 13, 2020
Reviewed by Michelle Oviedo Espinosa for Theresa Santiago Morgan
Completed transaction in Nov 2020 in Powder Springs, GA.
Theresa Santiago Morgan went above and beyond the call of duty. She was so helpful, friendly, considerate, and professional. She made the whole process seem uncomplicated. I would recommend her to anyone interested in obtaining a mortgage. May God continue to bless her.
5.0
Survey completed on
Nov 13, 2020
Reviewed by Erik Keith for Carolina Vergara
Completed transaction in Nov 2020 in Duluth, GA.
Loan was closed with no issues and on time. Excellent job!
5.0
Survey completed on
Nov 13, 2020
Reviewed by Torrence Ford for Theresa Santiago Morgan
Completed transaction in Nov 2020 in Powder Springs, GA.
Quick closing and constant communication!
4.7
Survey completed on
Nov 13, 2020
Reviewed by Pinal Patel for Kashif Tajani
Completed transaction in Nov 2020 in Winder, GA.
Kashif was right there whenever I had questions or concerns
5.0
Survey completed on
Nov 13, 2020
Reviewed by Amy Schaefer and Robert Morganti for Nikki Delos Santos
Completed transaction in Nov 2020 in North Las Vegas, NV.
I've worked with many Loan Officers. Some you have to wonder if they've called a lead you've given them or ask if they've followed back up with them. Not Nikki! I never have to ask for an update because she's already given me one. She always keeps me in the loop!
5.0
Survey completed on
Nov 13, 2020
Reviewed by Ivonne C Lanatta for William Polack
Completed transaction in Nov 2020 in Snellville, GA.
The Team is pretty transparent and efficient. Bill took his personal time to answer questions i had throughout the procesa. Very courteous and knowleadeable.
5.0
Survey completed on
Nov 13, 2020
Reviewed by Ruth Parisca for Jose Ricardo Calderon
Completed transaction in Nov 2020 in Marietta, GA.
I’ve closed about 5 transactions with José and he has been amazing. He always goes above and beyond for homebuyers making sure we close on time -‘d successfully. I recommend José to anyone looking to get a loan to purchase a property.
5.0
Survey completed on
Nov 13, 2020
Reviewed by Alexis Jenkins for Kurt Nikolai
Completed transaction in Nov 2020 in South Point, OH.
We had a great experience!! Everything went so smooth
5.0
Survey completed on
Nov 13, 2020
Reviewed by Armando Jose Rivera Nadal for Carolina Vergara
Completed transaction in Nov 2020 in Duluth, GA.
El servicio al cliente es excelente tal como la cominicación. 100% recommended.
5.0
Survey completed on
Nov 13, 2020
Reviewed by Jennifer McClure for Dustan Ingram
Completed transaction in Nov 2020 in Lebanon, IN.
Dustan made everything simple, easy, and efficient. He was straightforward and pleasant.
5.0
Survey completed on
Nov 11, 2020
Reviewed by Robinson Uche Iyare for Josef Lee
Completed transaction in Nov 2020 in Plainfield, IN.
My loan officer doesn't lack etiquette of his job. And his modis operandi is superb. I love my loan officer. Full of wisdom and also perseverance.
5.0
Survey completed on
Nov 10, 2020
Reviewed by Zachary Wujick for Nikki Delos Santos
Completed transaction in Nov 2020 in Las Vegas, NV.
Nikki did a great job keeping in contact and walking us through every step of the process and answering any questions we had along the way.
5.0
Survey completed on
Nov 10, 2020
Reviewed by Natalia Vega Valerio for Carolina Vergara
Completed transaction in Nov 2020 in Lilburn, GA.
Excelente servicio por parte de la Carolina y su asistente.
5.0
Survey completed on
Nov 14, 2020
Reviewed by Florence Onos Iyare for Josef Lee
Completed transaction in Nov 2020 in Plainfield, IN.
Infact you guys are the best,I will like to work with first OPTION once again and promote you guys to other people that are yet to buy their own.Once again thanks you guys once again.
5.0
Survey completed on
Nov 10, 2020
Reviewed by Andrew T Starnes for Dustan Ingram
Completed transaction in Nov 2020 in Plainfield, IN.
Dustan and his team made the whole refinance process very fast, easy, and smooth. Great communication throughout.
5.0
Survey completed on
Nov 06, 2020
Reviewed by Yan Zhang for jasmina jakupovic
Completed transaction in Nov 2020 in N Little Rock, AR.
I highly recommend Jasmina in all your mortgage needs. Thank you for your professionalism and helping our family in this process. It is a privilege to have people like her in finance and the lending industry.
4.5
Survey completed on
Nov 10, 2020
Reviewed by Denise Parks for Dominique Williams
Completed transaction in Nov 2020 in Smyrna, GA.
Dominique is very professional, patient and communicated well with me as the Realtor and my client. I would definitely work with her again!
5.0
Survey completed on
Nov 10, 2020
Reviewed by Milton Lopez for Theresa Santiago Morgan
Completed transaction in Nov 2020 in Lawrenceville, GA.
Theresa provided extremely support during the whole process.
4.2
Survey completed on
Nov 10, 2020
Reviewed by Altanese Williams for Charles Atkins
Completed transaction in Nov 2020 in Stonecrest, GA.
Charles is definitely great at getting the deal to the closing table. If he can’t make it work no one can.
5.0
Survey completed on
Nov 10, 2020
Reviewed by Cassandra Mueller for George Wegmann
Completed transaction in Nov 2020 in Gilbert, AZ.
George is efficient, communicative, and very knowledgable. I enjoy referring my purchasing clients to George because I know they are in great hands! First Option is also very quick to get the job finished and in this fast paced market you have to be closing quick to get your clients offers accepted! Thanks for all you do George and First Option!
5.0
Survey completed on
Nov 10, 2020
Reviewed by Megan Lyn McNeil for George Wegmann
Completed transaction in Nov 2020 in Gilbert, AZ.
George made the entire process start to finish so easy! His communication through text, email, or phone call was always very quick! We’d recommend George and first option to anyone. Thanks George!
5.0
Survey completed on
Nov 10, 2020
Reviewed by Kelly George for Theresa Santiago Morgan
Completed transaction in Nov 2020 in Powder Springs, GA.
Super informative and helpful along the way
5.0
Survey completed on
Nov 10, 2020
Reviewed by Dorian Nicole Tennyson for Dominique Williams
Completed transaction in Nov 2020 in Smyrna, GA.
My mortgage experience was very smooth, and the communication was excellent.
5.0
Survey completed on
Nov 10, 2020
Reviewed by Gregory Jason Douglas for jovalle
Completed transaction in Nov 2020 in East Point, GA.
Joydi was absolutely a JOY to work with.. she truly was a professional and explained the entire process from beginning to end. I am a customer for life and will send all future referrals to Joydi. Thank you very much for a wonderful experience Greg Douglas
5.0
Survey completed on
Oct 25, 2020
Reviewed by Carly Brandenburg for Brandon McDonald
Completed transaction in Oct 2020 in Munster, IN.
Thank you Brandon, we appreciate your professionalism and guidance!
5.0
Survey
Reviewed by Aamir for Rez Esmail
Completed transaction in Nov 2020 in , .
Rez will help you get to the finish line. Even if you have complicated financial situations, he will walk you through each step and hold your hand the whole way. This is the 3rd loan he’s done for my family this year!
5.0
Survey completed on
Nov 07, 2020
Reviewed by Clint W Owensby for Ashley Bernardo
Completed transaction in Nov 2020 in Las Vegas, NV.
5.0
Survey completed on
Nov 08, 2020
Reviewed by Lydia Alvarado for Jose Ricardo Calderon
Completed transaction in Nov 2020 in Buford, GA.
Amazing team!!! Such a professional work ethic and super efficient. Really pleasant Experience!
5.0
Survey completed on
Nov 07, 2020
Reviewed by Rhonda M Brown for Brandon McDonald
Completed transaction in Nov 2020 in Shirley, IN.
Easy to understand and work with and answered all my questions.
4.8
Survey completed on
Nov 06, 2020
Reviewed by Felit John Charles for Carolina Vergara
Completed transaction in Nov 2020 in Marietta, GA.
The best in Atlanta
5.0
Survey completed on
Nov 07, 2020
Reviewed by Jay R. LaGace for Whitney Hall
Completed transaction in Nov 2020 in Cape Coral, FL.
Excellent from start to finish. Clear to close faster than I’ve got in a long time. Excellent communication the entire time. 100% positive Expierience.
5.0
Survey completed on
Nov 07, 2020
Reviewed by George T Forbes Jr for Jeff Scott
Completed transaction in Nov 2020 in Acworth, GA.
This is the fourth time we have worked with Jeff, for two new purchases and several refinances, and on each transaction Jeff has provided excellent customer service. His efficient handling of the process each time has provided us with a smooth process while keeping us well informed. I would highly recommend Jeff.
5.0
Survey completed on
Nov 06, 2020
Reviewed by Colton Couch for Michael Walker
Completed transaction in Nov 2020 in Mansfield, GA.
Mike was awesome. He had been helping me for about a year to build up my credit, my knowledge on home buying and more. Did the best he could whenever he could. His assistant, Kim, was great as well. 100% would recommend to anyone. Get this man a promotion !
5.0
Survey completed on
Nov 06, 2020
Reviewed by Brent Richards for George Wegmann
Completed transaction in Nov 2020 in Mesa, AZ.
Will never go to anyone else besides George for any of my mortgage needs and will always refer him to friends and family.
4.7
Survey completed on
Nov 06, 2020
Reviewed by Adrian Dudley for Latoya Dudley
Completed transaction in Nov 2020 in Atlanta, GA.
Very helpful and patience didn’t mind explaining anything I didn’t understand.
5.0
Survey completed on
Nov 06, 2020
Reviewed by Steven M. Schopmeyer for Mark Powell
Completed transaction in Nov 2020 in Mesa, AZ.
The entire process was smoothly handled. I did not have to push on any issues and just submitted the items needed when asked.
5.0
Survey completed on
Nov 06, 2020
Reviewed by Alpesh A Patel for Rez Esmail
Completed transaction in Nov 2020 in Dallas, TX.
Raheel was a pleasure to deal with for my refinance. He was very responsive with any questions I had and made sure I was comfortable every step of the way. In today's day and age where almost all of it was done remotely their system for capturing all the documents was faily intuitive and seemed secure. Will make sure to reach out to them on my next home purchase.
5.0
Survey completed on
Nov 04, 2020
Reviewed by Andrew Dennis Sivers for Frank Brown
Completed transaction in Nov 2020 in Hartselle, AL.
Frank is willing and able to do what is needed to get people into their home. He works “magic” that others are not able to do.
5.0
Survey completed on
Nov 05, 2020
Reviewed by Justin Chonczynski for George Wegmann
Completed transaction in Nov 2020 in Chandler, AZ.
HUGE help with any questions we had during the home buying process!
5.0
Survey completed on
Oct 31, 2020
Reviewed by Johana Moreno for Carolina Vergara
Completed transaction in Oct 2020 in Stone Mountain, GA.
Excellent communication and transparency during and after the process.
4.2
Survey completed on
Nov 03, 2020
Reviewed by Tremaine P Hepburn for Aldwin Parks
Completed transaction in Oct 2020 in Conyers, GA.
Mr. Pj Le'Gr'eAir , Stuck by me and my family through all the ups and downs during this process..We just wanted to say Thank You for everything..
4.0
Survey completed on
Nov 05, 2020
Reviewed by Reginald L Sampson for Frank Brown
Completed transaction in Nov 2020 in Hazel Green, AL.
Working with Frank was good experience. Frank would go and beyond to help you.
5.0
Survey completed on
Nov 05, 2020
Reviewed by Charity A Sinegal for Dominique Williams
Completed transaction in Nov 2020 in Marietta, GA.
Dominique is communicative and organized. She made the process smooth and easy.
5.0
Survey completed on
Nov 05, 2020
Reviewed by Felipe Hernandez for Carolina Vergara
Completed transaction in Nov 2020 in Lawrenceville, GA.
el mejor team
5.0
Survey completed on
Nov 03, 2020
Reviewed by Kenneth C Gruen for Nick Gruen
Completed transaction in Oct 2020 in Jacksonville, FL.
Knowlegible and always available. Very pleasant demeanor.
4.5
Survey completed on
Nov 02, 2020
Reviewed by Ekundayo O Ladipo for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
You made acquiring our beautiful home a wonderful experience Thank you for all you and your Team did to make it happen
5.0
Survey completed on
Nov 04, 2020
Reviewed by Crystal Skeen for Ashley Filitor
Completed transaction in Nov 2020 in , .
Ashley made this process so easy and seamless for us! She walked us through every step of the way and had great communication the whole time. She explained everything we did not understand and made sure we got the best of the best!
5.0
Survey completed on
Nov 04, 2020
Reviewed by Valerie Cortez for Frank Brown
Completed transaction in Nov 2020 in Hartselle, AL.
mucho amor por frank
5.0
Survey completed on
Nov 04, 2020
Reviewed by Kevin O'Neill for Ashley Filitor
Completed transaction in Nov 2020 in , .
She was very informative and kept us up to date by the minute with where our loan status was. She is friendly and seems to truly care about the people she is helping. 10/10 would recommend to others!
5.0
Survey completed on
Nov 04, 2020
Reviewed by Balaram Tidhi for Monir Chowdhury
Completed transaction in Nov 2020 in Johns Creek, GA.
Great service !!
5.0
Survey completed on
Nov 03, 2020
Reviewed by KATHLEEN NAUGLE for Whitney Hall
Completed transaction in Oct 2020 in Jacksonville Beach, FL.
Fast and easy process
5.0
Survey completed on
Nov 03, 2020
Reviewed by James C Allen for Jeff Scott
Completed transaction in Oct 2020 in Newnan, GA.
As is expected with buying a home, the experience level was a bit stressful at times. However, Jeff showed his experience and ability to over come throughout the entire process. I can honestly say that without his and the realtor's knowledge we would not be in the home we are in today. I would without a doubt reccomend him again... sorry in advance for all the late calls Jeff.
5.0
Survey completed on
Nov 03, 2020
Reviewed by Travis Markee for Paul Fraley
Completed transaction in Oct 2020 in Mabelvale, AR.
Paul is great person and very easy to work....He’s top on my list and I only been in real estate 2 months now.....
5.0
Survey completed on
Nov 03, 2020
Reviewed by David Allen Schick for George Wegmann
Completed transaction in Oct 2020 in Glendale, AZ.
Very professional and top notch!!
5.0
Survey completed on
Nov 03, 2020
Reviewed by Kyle Hohenberger for Brandon McDonald
Completed transaction in Oct 2020 in Greenfield, IN.
Top Notch
5.0
Survey completed on
Nov 03, 2020
Reviewed by April Taylor for Paul Fraley
Completed transaction in Oct 2020 in Mabelvale, AR.
He was available to answer my questions. He is very kind and knowledgeable.
5.0
Survey completed on
Nov 02, 2020
Reviewed by Erma Jean Price for Aldwin Parks
Completed transaction in Oct 2020 in Douglasville, GA.
I was given excellent service with First Options Lenders from the beginning to the end by ensuring that I was explain the full process of all paper work , procedures, and policies it was a smooth transition and I would highly recommend friends and family to First Options . Thanks for your service, Erma Price
5.0
Survey completed on
Nov 03, 2020
Reviewed by David Vallejo for Adriana Aleman
Completed transaction in Oct 2020 in Lithia Springs, GA.
I was very satisfied with the service and how everything went.
5.0
Survey completed on
Nov 03, 2020
Reviewed by Gwendolyn D Boyd for Charles Atkins
Completed transaction in Oct 2020 in Lithonia, GA.
I am simply elated to be in my new home and Charles Adkins and his outstanding team of professionals made it all possible. Charles is upbeat at every turn; he started and kept it going, tossing the baton to Jillian who did not miss a beat. Before I knew it I was hearing those sweet words. "YOU ARE CLEAR TO CLOSE" I still have to pinch myself. I APPLAUDE First Option Mortgage and have already shared my experience with others and will continue to do so. AGAIN Thank You First Option!!!!!!!!!!!!!
5.0
Survey completed on
Nov 03, 2020
Reviewed by Ayaz Haider Tharwani for Rez Esmail
Completed transaction in Nov 2020 in Lawrenceville, GA.
Quick in response and always available
4.8
Survey completed on
Nov 03, 2020
Reviewed by Denise Gordon for Charles Atkins
Completed transaction in Oct 2020 in Lithonia, GA.
The fast and smooth closing was impressive.
5.0
Survey completed on
Nov 03, 2020
Reviewed by Esperance Ndakize for Nicole Lidester
Completed transaction in Nov 2020 in Avon, IN.
Communication
5.0
Survey completed on
Nov 03, 2020
Reviewed by Brittney Brown for Frank Brown
Completed transaction in Oct 2020 in Boaz, AL.
Communication and the passion to make clients extremely happy and stress free!
5.0
Survey completed on
Nov 03, 2020
Reviewed by Zhengyang Liu for jasmina jakupovic
Completed transaction in Nov 2020 in N Little Rock, AR.
Jasmina is very friendly and always makes response to our questions quickly. Excellent Service!
5.0
Survey completed on
Nov 02, 2020
Reviewed by PHILIP YANG for John Lee
Completed transaction in Oct 2020 in Buford, GA.
Fast process and informative staffs. Thanks for your hard work to make refinancing experience easy.
5.0
Survey completed on
Nov 03, 2020
Reviewed by Leland DiMeco for Arish Halani
Completed transaction in Nov 2020 in Andover, MA.
Arish was super communicative and always one step ahead. His response time to questions were immediate! When a problem came up he was on it with options to make a workaround. Great guy, super professional, strongly recommended. Thanks
5.0
Survey completed on
Nov 03, 2020
Reviewed by Jairo A. Rubiano for Jose Ricardo Calderon
Completed transaction in Oct 2020 in Dacula, GA.
Jose was very polite , he knows a lot about this , good communication , jose always did his best and gave us the best advice , we were never alone in this process , jose always answered all the questions
5.0
Survey completed on
Nov 02, 2020
Reviewed by Brandon M Bernier for Aaron Schwamberg
Completed transaction in Oct 2020 in North Las Vegas, NV.
Aaron's it's it done. Works hard and long hours to try to keep his clients happy. Thank you Aaron!
5.0
Survey completed on
Oct 31, 2020
Reviewed by Kade Koch for Brandon McDonald
Completed transaction in Oct 2020 in Indianapolis, IN.
The communication was great with everyone on the team and we were able to close on time despite the appraiser giving us the appraisal days before closing.
5.0
Survey completed on
Oct 31, 2020
Reviewed by Daniel Joseph Adank for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark was upfront, knowledgeable and always available to answer my many questions. We got a great rate and excellent service! Mark gets it done.
5.0
Survey completed on
Nov 02, 2020
Reviewed by Christopher S Slayton for Samantha Fraser
Completed transaction in Oct 2020 in Alto, GA.
Sam was great with informing me and keeping me informed on the whole process and still, even after closing, is helping me out and checks in on me. She also does a great job explaining and has very quick response times. She even did work for me while she was on vacation! She’s very nice and works hard. She made the whole process enjoyable and stress free. Loved working with her.
5.0
Survey completed on
Nov 02, 2020
Reviewed by Elizabeth Ann Marie Flynn for Brandon McDonald
Completed transaction in Oct 2020 in Greenfield, IN.
We could not recommend FOM, especially Brandon, enough! They made our first home buying experience such a breeze. Their constant communication, professionalism and friendliness was outstanding. My husband and I are so thankful that they treated us like family and made us feel relaxed during a stressful time. We will definitely be using FOM again!
5.0
Survey completed on
Nov 02, 2020
Reviewed by Shawn D. Williams for Paul Fraley
Completed transaction in Oct 2020 in Jacksonville, AR.
Paul was very intelligent and helpful in getting this loan done. He responded quickly to our questions. He did what it took to get us where we needed to be on this loan.
5.0
Survey completed on
Nov 02, 2020
Reviewed by Lisa Marie Vanecko for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark made himself available anytime I had a question even after hours. He responded quickly to all questions. Him and his team were efficient and friendly. I will definitely recommend friends and family to First Option.
5.0
Survey completed on
Nov 01, 2020
Reviewed by Israel Roman for Ashley Bernardo
Completed transaction in Oct 2020 in Las Vegas, NV.
Great communication throughout the entire process. Best of all, closed on time! Thank you for making it a smooth transaction
5.0
Survey completed on
Nov 02, 2020
Reviewed by Romeo Jimenez-Venegas for Mara Prestes
Completed transaction in Oct 2020 in Austell, GA.
Su disponibilidad
5.0
Survey completed on
Nov 02, 2020
Reviewed by David Luse for Brandon McDonald
Completed transaction in Oct 2020 in Greenfield, IN.
Good Communications
5.0
Survey completed on
Nov 02, 2020
Reviewed by Carol J Hedback for Dustan Ingram
Completed transaction in Oct 2020 in Fishers, IN.
The team work within First Option. Dustin and his team were constantly on top of things and made us feel like we were their only customer. The immediate response from Dustin and his team was tremendous. I would highly recommend them. JIm & Carol Hedback
5.0
Survey completed on
Oct 31, 2020
Reviewed by Chetana Fatania for Kashif Tajani
Completed transaction in Oct 2020 in Roswell, GA.
The refinance process was quick and easy and the signing of documents was super convenient.
5.0
Survey completed on
Oct 30, 2020
Reviewed by Yoni Douglas Aguirre Guzman for William Polack
Completed transaction in Oct 2020 in Marietta, GA.
Su excelente servicio y amabilidad con sus clientes
5.0
Survey completed on
Nov 01, 2020
Reviewed by Kimo Smith for Murrell Sailers
Completed transaction in Oct 2020 in Henderson, NV.
Murrell goes above and beyond to make sure we have a good financing experience!
4.8
Survey completed on
Nov 01, 2020
Reviewed by Kayode R Kosemani for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
My experience with Josef was great because of his prompt response and communication skills. I believe communication is very important in business, he is very efficient at his job generally.
4.7
Survey completed on
Nov 01, 2020
Reviewed by Carlos Eduardo Hernandez Perez for Aaron Schwamberg
Completed transaction in Oct 2020 in Henderson, NV.
The level of professionalism and dedication. Aaron would answer questions any day, any time.
5.0
Survey completed on
Oct 31, 2020
Reviewed by Michael E George Jr. for Brandon McDonald
Completed transaction in Oct 2020 in Brownsburg, IN.
Very responsive, answered all my questions, and walked me through the process. I never felt like I was inconveniencing Brandon. He was great to work with!
4.8
Survey completed on
Oct 30, 2020
Reviewed by MATTHEW EROMOSELE IYERE for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
All the information I need was given and my many questions was answered.
5.0
Survey completed on
Oct 30, 2020
Reviewed by Raymond E Steele for Mark Hendrickson
Completed transaction in Oct 2020 in Denver, CO.
Ok
4.7
Survey completed on
Oct 30, 2020
Reviewed by Olatunji O Ladipo for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
Josef Lee's handling of our Transaction from the Start to Close was Superb. It was a great experience working with him. We really appreciate all his team and his goodself did to help from start to close. We surely will recommend First Option to all our contacts. Thank you
5.0
Survey completed on
Oct 31, 2020
Reviewed by Piedad Duque for Adriana Aleman
Completed transaction in Oct 2020 in Lithia Springs, GA.
El acompañamiento, agilidad en el process y la casa de interes que me otorgaron.
5.0
Survey completed on
Oct 31, 2020
Reviewed by Phylicia Lovelace for Ashley Bernardo
Completed transaction in Oct 2020 in Las Vegas, NV.
Ashley made the process so easy and she was very helpful. I appreciate her guidance throughout the closing process and she took the time to explain each step to me. It wasn’t as painful and stressful as I thought it would be. I highly recommend Ashley and First Option Mortgage.
5.0
Survey completed on
Oct 30, 2020
Reviewed by Santos Jimenez Maldonado for Nick Gruen
Completed transaction in Oct 2020 in Jacksonville, FL.
They oriented me clarified all muy doubts were very professional always keep me in track orienting me contacting me every time needed very respectful and. Professional
4.7
Survey completed on
Oct 31, 2020
Reviewed by Avery Minor II for Josef Lee
Completed transaction in Oct 2020 in South Bend, IN.
Great service and support for me and my family during the whole process!
5.0
Survey completed on
Oct 31, 2020
Reviewed by Beverly Mancuso for David McEntee
Completed transaction in Oct 2020 in Alpharetta, GA.
David Provided great advice and was very responsive to questions. My refinance went very smooth and closed in record time.
5.0
Survey completed on
Oct 31, 2020
Reviewed by David R Turk for Nicole Lidester
Completed transaction in Oct 2020 in New Palestine, IN.
Quick response and she got our refinance done quickly
5.0
Survey completed on
Oct 31, 2020
Reviewed by Malik David for Ashley Bernardo
Completed transaction in Oct 2020 in Las Vegas, NV.
Ashley was amazing! Very helpful and helped my client throughout the whole process! Just amazing
5.0
Survey completed on
Oct 31, 2020
Reviewed by Graham Torr for Brandon McDonald
Completed transaction in Oct 2020 in Indianapolis, IN.
Very friendly and helpful with immediate response to questions/ concerns etc. Brandon and his Team made the whole experience extremely easy for us. Would highly recommend.
4.8
Survey completed on
Oct 31, 2020
Reviewed by Erica Jeune Cason for Aldwin Parks
Completed transaction in Oct 2020 in Riverdale, GA.
Great Company!!!!!!!!!!!!!
4.7
Survey completed on
Oct 31, 2020
Reviewed by Adekunle Adenuga for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
Excellent service and advice especially from Josef Lee
5.0
Survey completed on
Oct 30, 2020
Reviewed by VICKIE L WAGNER for Whitney Hall
Completed transaction in Oct 2020 in Alva, FL.
Whitney made the whole process easy and stress free. He kept us informed and was always pleasant and helpful.
5.0
Survey completed on
Oct 30, 2020
Reviewed by Carmela Moreno for Mara Prestes
Completed transaction in Oct 2020 in Austell, GA.
Mara she did a great job with the loan to Mr Jimenez . It was a pleasure to work with you, we closed on time. 100 % recommended, she is very professional, she knows very well her job.
5.0
Survey completed on
Oct 28, 2020
Reviewed by Sivana Tabassum for Monir Chowdhury
Completed transaction in Oct 2020 in Newnan, GA.
It was a pleasure working with Monir Chowdhury. He made the loan process quicker and easier. Very satisfied on his service.
5.0
Survey completed on
Oct 30, 2020
Reviewed by James Charles Logan for Elly Williams
Completed transaction in Oct 2020 in Henderson, NV.
As you can imagine, the questions asked and the documentation required can put people on edge. Elly always "handled" me with courtesy regardless of my bellyaching. In addition, Elly is super prompt on email - you would think that writing her questions at 10 PM would be answered the next day. Not Elly. She would always get back to me minutes after I wrote. I liked her very much.
5.0
Survey completed on
Oct 30, 2020
Reviewed by Paula Anne Logan for Elly Williams
Completed transaction in Oct 2020 in Henderson, NV.
Elly was very responsive to all questions and concerns thru out the entire process.
5.0
Survey completed on
Oct 30, 2020
Reviewed by Danielle Elizabeth Kloap for jasmina jakupovic
Completed transaction in Oct 2020 in Rison, AR.
Jasmina was so communicative and helped me through every step of the process! I appreciated her being so available to help me, even late after hours. She went above and beyond and we wouldn’t have been able to buy a house without her!
5.0
Survey completed on
Oct 30, 2020
Reviewed by Ivan West for Aldwin Parks
Completed transaction in Oct 2020 in Douglasville, GA.
The First Option team lead by Sr Loan Officer Aldwin Parks never fails to meet the standard of excellence. They work tirelessly to make sure the client is served with the utmost professionalism and best loan products to meet the client needs. Their set loan fees are a rarity in the industry and really helps with the bottom line cash to close from the client.
5.0
Survey completed on
Oct 30, 2020
Reviewed by Magali Badio for Ashley Bernardo
Completed transaction in Oct 2020 in Las Vegas, NV.
Ashley always provides the best service and will work to find the best rates for her clients! She is always prompt to get things done; tell you exactly what is needed ahead of time. She always makes this stressful process so much easier!
5.0
Survey completed on
Oct 30, 2020
Reviewed by Jayson Adam Hasselman for Jeff Scott
Completed transaction in Oct 2020 in Gainesville, GA.
Jeff was really good at explaining how the process worked and kept everything moving timely.
5.0
Survey completed on
Oct 30, 2020
Reviewed by Agnes Clair H. Hamoy for Nikki Delos Santos
Completed transaction in Oct 2020 in North Las Vegas, NV.
Nikki showed professionalism and efficiency. The entire process was smooth and we were able to refinance our home on time. I highly recommend Nikki and First Options
5.0
Survey completed on
Oct 30, 2020
Reviewed by Joselyn Schaedel for Samantha Fraser
Completed transaction in Oct 2020 in Dawsonville, GA.
Samantha goes above and beyond for her customers! She is easy to work with and puts in the extra effort to assist her customers! Thank you again Samantha for all your help! She truly is the best!
5.0
Survey completed on
Oct 28, 2020
Reviewed by Nancy L Anderson for Aaron Schwamberg
Completed transaction in Oct 2020 in Las Vegas, NV.
We closed early...which has been this year a first! Excellent job!
4.8
Survey completed on
Oct 29, 2020
Reviewed by Cynthia Taylor for Josef Lee
Completed transaction in Oct 2020 in South Bend, IN.
Line of communication remained open and Ramiah was a gem to work with. Very well equipped to answer any question the client or I had. Great job! I'll be back.
5.0
Survey completed on
Oct 25, 2020
Reviewed by Jonatan Ryan Senelis for Adriana Aleman
Completed transaction in Oct 2020 in Duluth, GA.
Very supportive and excellent customer service.
4.8
Survey completed on
Oct 29, 2020
Reviewed by Tina Luczak for Murrell Sailers
Completed transaction in Oct 2020 in Las Vegas, NV.
Quick and easy ! Very professional team .
5.0
Survey completed on
Oct 29, 2020
Reviewed by Viridiana Cortes-Anaya for Ashley Bernardo
Completed transaction in Oct 2020 in Las Vegas, NV.
Ashley is great! She is very responsive and answers all my questions. She is dedicated and efficient in her work. Very professional and friendly. She is diligent and always willing to help.
4.5
Survey completed on
Oct 29, 2020
Reviewed by Wardell Williams Jr for Josef Lee
Completed transaction in Oct 2020 in South Bend, IN.
The response to emails and phone calls.
5.0
Survey completed on
Oct 29, 2020
Reviewed by Vinzenz E Steinbrenner for Murrell Sailers
Completed transaction in Oct 2020 in Las Vegas, NV.
Awesome communication through out the transaction. Besides that we were able to close early in a very busy time of the year 👍
5.0
Survey completed on
Oct 24, 2020
Reviewed by Ramon Javier Canseco for Michael Vera
Completed transaction in Oct 2020 in Miami, FL.
To whom it may concern, I'm very pleased with the service and attention to detail from MR. Vera. It was a tedious process but the end result exceeded expectations. Thank you for your services, i will definitely be in touch for future re-finance needs.
5.0
Survey completed on
Oct 29, 2020
Reviewed by Amelia Josefina Guerrero for Jose Ricardo Calderon
Completed transaction in Oct 2020 in Lawrenceville, GA.
Jose was great!
5.0
Survey completed on
Oct 29, 2020
Reviewed by Gary Smith IV for Nick Gruen
Completed transaction in Oct 2020 in Saint Johns, FL.
They were very patient in allowing us to get the correct information that they needed in order to get to closing on time
5.0
Survey completed on
Oct 29, 2020
Reviewed by Christopher C Putnam for Mark Powell
Completed transaction in Oct 2020 in Peoria, AZ.
Mark did an amazing job walking me through every step of my refinance. I never imagined it being so easy. I couldn't be any happier. Thank you Mark for an incredible job..
5.0
Survey completed on
Oct 23, 2020
Reviewed by Vikas Sharma for Kashif Tajani
Completed transaction in Oct 2020 in Sugar Hill, GA.
Great work and fast!
5.0
Survey completed on
Oct 24, 2020
Reviewed by Diana Soto for William Polack
Completed transaction in Oct 2020 in Lilburn, GA.
Excellente trabajo Bill y Michelle, my cliente estuvo contento con su tasa de interes y pago mensual!
5.0
Survey completed on
Oct 28, 2020
Reviewed by Cristina Vera for Michael Vera
Completed transaction in Oct 2020 in Cutler Bay, FL.
Michael made my refi feel like a breeze! He was timely, responsive, affable, considerate, attentive and overall a pleasure to work with during a process that can at times be overwhelming and stressful to anyone, especially since I am located in Miami and he works out of Georgia and yet it worked out perfectly! Thank you Michael!
5.0
Survey completed on
Oct 25, 2020
Reviewed by Derrek Richard Staton for Dustan Ingram
Completed transaction in Oct 2020 in Indianapolis, IN.
Everything I expected. Quick process and sound advice.
5.0
Survey completed on
Oct 22, 2020
Reviewed by Ashley Gonzalez for Murrell Sailers
Completed transaction in Oct 2020 in Henderson, NV.
As a first time home buyer I had a lot of questions about buying a home and how to go about getting a loan. I had so many questions and did not know where to start. Murrell was the perfect person for the job. He helped me start the application process and guided me throughout the whole process. Murrell was available any time of day to answer any and all of my questions. He explained everything thoroughly and made sure I received the best services for a loan I could possibly receive.
5.0
Survey completed on
Oct 24, 2020
Reviewed by Robert M Knowles for Fobby Naghmi
Completed transaction in Oct 2020 in Fairfax, VA.
Fobby's amazing. He & Mary took care of me every step of the way. They were quick to share information and respond to my questions. I never felt uninformed or left in the dark. The whole transaction was so easy! I wish everything were so simple.
4.7
Survey completed on
Oct 26, 2020
Reviewed by Sara Elizabeth McCarthy for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark will be honest with you about whether he can or can’t beat other offers for financing. We have experienced both. In both instances, he treated us with dignity and respect, and the process was very smooth.
5.0
Survey completed on
Oct 18, 2020
Reviewed by Robert S Sandhu for Murrell Sailers
Completed transaction in Oct 2020 in Henderson, NV.
Murrell is a very kind and hopeful person. Thanks for helping me through this frustrating time I had with the other lender that was giving me the run around
5.0
Survey completed on
Oct 24, 2020
Reviewed by Justin Mark Samars for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark presented our options in a clear manner so we could determine what was best for our family. We made a plan based on what we were looking for and Mark made it happen. He was very communicative and always there to answer questions. We had a great experience with him and will utilize his services in the future.
5.0
Survey completed on
Oct 26, 2020
Reviewed by Gloria Elizabeth Diaz Garcia for Mara Prestes
Completed transaction in Oct 2020 in Sugar Hill, GA.
“From the very first call until after closing, Mara was incredible. She was Professional, efficient and made me feel confortable throughout the entire process. Thank you for making my experience so pleasant and successful!”
4.5
Survey completed on
Oct 25, 2020
Reviewed by Jennifer C Pittman for Josef Lee
Completed transaction in Oct 2020 in South Bend, IN.
The level support, guidance, and reassurance made the process comfortable and as smooth as possible. My questions were answered promptly and with expertise.
5.0
Survey completed on
Oct 24, 2020
Reviewed by Jessica Hammons for Brandon McDonald
Completed transaction in Oct 2020 in Avon, IN.
So easy to work with and made me feel very comfortable about something I was new to doing! Knowledge and patient and made the process so easy for me!
5.0
Survey completed on
Oct 25, 2020
Reviewed by Nhu Thao T Anico for William Polack
Completed transaction in Oct 2020 in Norcross, GA.
Top notch service
5.0
Survey completed on
Oct 23, 2020
Reviewed by Elvera Maria Howard for Rob Johnson
Completed transaction in Oct 2020 in Villa Rica, GA.
Mr Johnson is a people person keep up the GOOOOOOOOOOOOOOOOD. Nice working with him!!!!!!!!!!!!!!!!!!!!!!!!!
5.0
Survey completed on
Oct 24, 2020
Reviewed by Sarah Knowles for Fobby Naghmi
Completed transaction in Oct 2020 in Fairfax, VA.
Fast, easy process with excellent outcome!
5.0
Survey completed on
Oct 24, 2020
Reviewed by Tamara Bass for Santiago Serna
Completed transaction in Oct 2020 in Lawrenceville, GA.
Our preferred lender was unable to get the file approved. Santiago did! Fast and easy, too! Great job!
5.0
Survey completed on
Oct 24, 2020
Reviewed by Mehboob S Lakhani for Rez Esmail
Completed transaction in Oct 2020 in Johns Creek, GA.
Rez was great and helped me through out the loan processing by communicating through email and phone calls. Thanks.
5.0
Survey completed on
Oct 23, 2020
Reviewed by Olaronke Ajayi for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
The coordination right from the onset of my application till the closing was superb! Josef Lee and his team ensures smooth and hassle-free process of acquiring a home for me. Well done guys!
5.0
Survey completed on
Oct 24, 2020
Reviewed by Shannon Cioffi for Sean Hanzelik
Completed transaction in Oct 2020 in Mineral Bluff, GA.
Good communication and easy to work with.
5.0
Survey completed on
Oct 24, 2020
Reviewed by Rene Sanchez-Breton for Chris Sanchez
Completed transaction in Oct 2020 in Woodstock, GA.
From beginning to end, Chris answered all my questions. He clearly examined all the steps and kept me abreast of the process even when nothing was happening. He made sure my wife and I felt comfortable and even offered to treat us and our grandchildren to lunch when the paint was unexpectedly pushed back. What a splendid experience overall. He made our day!
5.0
Survey completed on
Oct 23, 2020
Reviewed by Paradise Bradford for Josef Lee
Completed transaction in Oct 2020 in Indianapolis, IN.
Josef Lee, is a phenomenal person to work with! He worked hard for me as a client to make sure that I was able to become a homeowner, with all the obstacles I faced as a first time homeowner. He insured me that the process wouldn’t be easy, but with faith and patience things will work out! I’m pleased to say after wanting to give up and feeling discouraged at many points during this process, Mr. Lee always sent out encouraging message as well as great updates!! He’s the best!! Thank you Mr, Lee
5.0
Survey completed on
Oct 23, 2020
Reviewed by Khadijah Taylor-Louis for Theresa Santiago Morgan
Completed transaction in Oct 2020 in Decatur, GA.
She was extremely knowledgeable and responsive to every inquiry that I had. I really felt like she had my best interests in mind and made me feel very comfortable with an otherwise stressful process. She even came to my closing, which I thought was amazing. I really enjoyed working with her and because of her, I will use First Option to refinance my investment property.
5.0
Survey completed on
Oct 22, 2020
Reviewed by Brent Robert Gehre for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark and his team were pleasant and easy to work with. Our refinance was flawless. Thank you.
5.0
Survey completed on
Oct 22, 2020
Reviewed by Eric Arechiga for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark kept us informed and everything went super smooth.
5.0
Survey completed on
Oct 22, 2020
Reviewed by Lisa M. Temples for jovalle
Completed transaction in Oct 2020 in Winter Haven, FL.
Great customer service and got the job done
5.0
Survey completed on
Oct 22, 2020
Reviewed by Joseph Stockdale for Michael Walker
Completed transaction in Oct 2020 in Lithonia, GA.
Mike Walker provides exceptional professionalism, communication, and customer service. He makes the lending process easy- with constant communication and loan updates you always know what to expect. Mike always gets us to the closing table on time- sometimes early but never late!!! I look forward to working with Mike again to bring future transactions to a successful close!
5.0
Survey completed on
Oct 22, 2020
Reviewed by Andrew J Halpin for Amy Rebenar
Completed transaction in Oct 2020 in San Tan Valley, AZ.
Amy was absolutely amazing to work with. She always made sure that no matter what we knew what was happening and broke it down so that we understood what was next. If we didn't have Amy as part of our team through our first home purchase experience, I don't know what we would've done. So happy we went with her as our loan officer.
5.0
Survey completed on
Oct 20, 2020
Reviewed by Jaime Aguilar for Elly Williams
Completed transaction in Oct 2020 in Henderson, NV.
Elly Williams, surpassed our expectations !! She was always courteous easy to talk to, very knowledgeable, professional, and very patient. she took the time to explain everything in great detail. always with a positive attitude. My wife and I are very satisfied with her professionalism. We would definitely recommend First Option Mortgage. Elly, Thank you for all your help !
5.0
Survey completed on
Oct 21, 2020
Reviewed by Bernard L Mason for Khrista Dees
Completed transaction in Oct 2020 in Decatur, AL.
Ian thankful to kristaDee for hard work she has done to get me in my dream home. This 30 day was a lot of work but you kept your word. Late call didn't face you. Thank you.
5.0
Survey completed on
Oct 20, 2020
Reviewed by Quayshaun Jamar Logan for Ronald Morgan
Completed transaction in Oct 2020 in Jacksonville, FL.
Ronald was always in communication with us and keeping us on track. He was very clear and easy to understand at all times via email. I’d work with him again any time!!
5.0
Survey completed on
Oct 21, 2020
Reviewed by Wanda C Lilly for Ronald Morgan
Completed transaction in Oct 2020 in Middleburg, FL.
Ronnie is always a pleasure to work with. Very pleasant, professional and thorough. Thank you for another great experience!!
5.0
Survey completed on
Oct 21, 2020
Reviewed by Danny Winstead for Ashley Filitor
Completed transaction in Oct 2020 in , .
Ashley is super knowledgeable. She's always upbeat and a pleasure to work with. She walked me through the entire process and was quick to respond to any questions or concerns that I had. She made my refinance seem like a breeze and it was actually an enjoyable experience!
5.0
Survey completed on
Oct 17, 2020
Reviewed by Christa Fasulo-Goldm Fasulo-Goldmann for Whitney Hall
Completed transaction in Oct 2020 in Port Charlotte, FL.
Knowledge and responsiveness
5.0
Survey completed on
Oct 21, 2020
Reviewed by Bobbie W Mason for Khrista Dees
Completed transaction in Oct 2020 in Decatur, AL.
I would like to thank KristaDee for all the help she gave me. It was a learning experience for me and the knowledge you gave me i want forget. I've already started recommending your service. Thank you so much.
5.0
Survey completed on
Oct 21, 2020
Reviewed by Kevin Hamilton for Nick Gruen
Completed transaction in Oct 2020 in Sanford, FL.
Nick and his team at First Option Mortgage made refinancing my home loan quick and easy. He explained the entire process and was always there to answer any questions that I had, which put my mind at ease knowing that I was in good hands and that I definitely made the right decision in choosing him to help me with this transaction. I would highly recommend Nick and First Option Mortgage to anyone looking to refinance their existing home loan or looking for a loan for a new home purchase!
5.0
Survey completed on
Oct 17, 2020
Reviewed by Bessy Paulin for William Polack
Completed transaction in Oct 2020 in Snellville, GA.
William Polack is very knowledgeable and his assistant Michele Nieto is very efficient, so the process was very smooth.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Leah Vasquez-Guevara for Aaron Schwamberg
Completed transaction in Oct 2020 in Henderson, NV.
Where do i start? From the moment I made the initial call to Aaron, I was very impressed by his professionalism, thoroughness, follow-through and most of all patience. I purchased a home, something I never thought would be possible. Aaron made things easy, and when I felt overwhelmed, he showed empathy and compassion. Then the call came with my final cash amount due to close and it was SIGNIFICANLY lower than I expected. I am so grateful for Aaron and what he has done for my family! Thank You!
5.0
Survey
Reviewed by lykeaboss22 for Rez Esmail
Completed transaction in Oct 2020 in , .
We are first time home owners and had no idea what to expect.. when we first spoke to Rez we didn’t know if we had made the right choice but he made us feel safe and provided all the information as needed. Rez was with us every step of the way since March 2020 until we finally found a home in oct 2020 and become first time home owners !!! I recommend Rez 100% and I will def come back to him to refinance if I ever have to and recommend to anyone I know Thank you Rez your the best !!
5.0
Survey completed on
Oct 20, 2020
Reviewed by GARY E HALL for Whitney Hall
Completed transaction in Oct 2020 in Jacksonville, FL.
Whit is by far the most knowledgeable mortgage professional I know. He has a passion for getting the job done, and getting it done right.
5.0
Survey completed on
Oct 20, 2020
Reviewed by Percy Bueno for Marie Haley
Completed transaction in Oct 2020 in Snellville, GA.
Marie's level of expertise on mortgage loan application process make it easy for me to understand it. Without Marie's knowledge I could not get to close the purchase of our new home
5.0
Survey completed on
Oct 20, 2020
Reviewed by Jeffery E. Johansen for Aaron Schwamberg
Completed transaction in Oct 2020 in Las Vegas, NV.
Aaron was always friendly, helpful, patient and professional. I have already recommended him to others and will surely contact him again when the need arises.
4.5
Survey completed on
Oct 20, 2020
Reviewed by Heidi Watt for Aaron Schwamberg
Completed transaction in Oct 2020 in Las Vegas, NV.
Aaron was communicative and our mutual client Jeffrey Johanson was pleased with his borrowing experience, which is what we ultimately want.
5.0
Survey completed on
Oct 20, 2020
Reviewed by Jesse Lee Draper for Khrista Dees
Completed transaction in Oct 2020 in Meridianville, AL.
She knew her business and very professional
5.0
Survey completed on
Oct 20, 2020
Reviewed by Laodice Rimanelli for Carolina Vergara
Completed transaction in Oct 2020 in Marietta, GA.
Communication, no delays and clear to close before the closing date. Great job!
5.0
Survey completed on
Oct 20, 2020
Reviewed by Daniel Glese Junior for Brandon McDonald
Completed transaction in Oct 2020 in McCordsville, IN.
This is the 2nd time he prepared my paperwork and I am very satisfied with his services and proactivity. Always willing to help you out and give the best customer experience you wouldn't get it anywhere else. I highly recommend Brandon.
5.0
Survey completed on
Oct 20, 2020
Reviewed by Kevin Foster for Ashley Filitor
Completed transaction in Oct 2020 in , .
Ashley did a wonderful job communicating throughout the entire process. She made it simple to refinance and we would highly recommend her services to anyone!
5.0
Survey completed on
Oct 20, 2020
Reviewed by Braden Malone McGraw for Nicole Lidester
Completed transaction in Oct 2020 in Indianapolis, IN.
My wife and I were first time home buyers and had a lot of questions. She guided us every step of the way. She was knowledgeable on the process and very amicable. When we made an offer on our dream home, she took time out of her busy day to call the seller's agent and recommend us. That house had received multiple offers, but the sellers chose ours. At closing, they told us that Nicole calling to vouch for us impressed them enough for them to accept our offer. Nicole goes above and beyond!
5.0
Survey completed on
Oct 20, 2020
Reviewed by Albert R Johnson Jr for Samantha Fraser
Completed transaction in Oct 2020 in Dawsonville, GA.
Samantha helped us jump through some hoops to be able to complete the loan process in 16 days. Her and her team were fantastic and I really appreciate everything that they did for me to make sure I could close on my new dream home. THANK YOU!
5.0
Survey completed on
Oct 20, 2020
Reviewed by Michele Michalec for Samantha Fraser
Completed transaction in Oct 2020 in Dawsonville, GA.
Samantha took charge of an almost lost loan and brought to the table is 16 days! Clients were thrilled and as their agent, I was too! Thank you, Samantha
5.0
Survey completed on
Oct 20, 2020
Reviewed by Marion A Draper for Khrista Dees
Completed transaction in Oct 2020 in Meridianville, AL.
We were pre/approved by a bank but then ran into a complication and the loan wasn’t approved. Ms. Dees worked tirelessly to get us approved and to the closing table in 10 days and may I add at a lower interest rate!
5.0
Survey completed on
Oct 20, 2020
Reviewed by Yesenia E Mendez Gomez for Carolina Vergara
Completed transaction in Oct 2020 in Marietta, GA.
They are very nice and helpful. Had an amazing time working with them.
4.5
Survey completed on
Oct 20, 2020
Reviewed by Janet Darlene Kellar for Dustan Ingram
Completed transaction in Oct 2020 in Mooresville, IN.
Very pleasant to work with
5.0
Survey completed on
Oct 20, 2020
Reviewed by Edward Antonio Patri Fernandez for Arish Halani
Completed transaction in Oct 2020 in Roswell, GA.
The time and attention given to my file.
5.0
Survey completed on
Oct 20, 2020
Reviewed by Jasmane Lasha Kirlew for Charles Atkins
Completed transaction in Oct 2020 in Lithonia, GA.
Charles was very professional and answered all my questions in a timely manner. He made my situation work for ME. When I got to the closing table I was at ease, because my transaction went through smoothly and his number figures were exactly on point! Thank you Charles for making my homeowner dream become a REALITY!!!
4.5
Survey completed on
Oct 20, 2020
Reviewed by Isiaka Costa for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
Good
5.0
Survey completed on
Oct 20, 2020
Reviewed by Traci Nelson for Ashley Filitor
Completed transaction in Oct 2020 in , .
Ashley made everything easy and everything went through very quickly. I highly recommend her if you’re needing a fast and easy turnaround.
5.0
Survey completed on
Oct 18, 2020
Reviewed by Gary L. Parker for Brandon McDonald
Completed transaction in Oct 2020 in Plainfield, IN.
The communication was very good and speedy. Everything was so smooth and the whole process was great.
5.0
Survey completed on
Oct 06, 2020
Reviewed by April Marissa Draine for Frank Brown
Completed transaction in Oct 2020 in Huntsville, AL.
Frank was really on top of making sure we had all of our paperwork together for a quick and efficient closing.
5.0
Survey completed on
Oct 17, 2020
Reviewed by Adrienne Brown for Khrista Dees
Completed transaction in Oct 2020 in Meridianville, AL.
From the beginning of the loan process to the end Khrista was on it. Professional and efficient! What more can you ask for in a Loan Officer. Thank you for taking care of my client.
5.0
Survey completed on
Oct 17, 2020
Reviewed by Vance Lee Frier for Jeff Scott
Completed transaction in Oct 2020 in Hogansville, GA.
Mr. Scott was not only helpful at every stopping point, He made sure to follow up to see that what ever it was was taken care of. Thank you Jeff for all you did to help me along this journey.
5.0
Survey completed on
Oct 17, 2020
Reviewed by Dana King for Khrista Dees
Completed transaction in Oct 2020 in Meridianville, AL.
Everything on my transaction with Khrista Dees went smoothly and actually completed earlier than any other I have worked on. Great work Khrista! Highly recommend!
4.5
Survey completed on
Oct 17, 2020
Reviewed by Mayan Molly for Carolina Vergara
Completed transaction in Oct 2020 in Grayson, GA.
Carolina and team was very proactive in reaching out to move the process faster. I enjoyed working with Perla her assistant. I has a little misunderstanding in changing from one loan type to another which caused a difference in the final rate. Overall the experience was good.
5.0
Survey completed on
Oct 17, 2020
Reviewed by Bianca G for Khrista Dees
Completed transaction in Oct 2020 in , .
Khrista was extremely helpful and stood by me and my family throughout this home buying process. We purchased a new construction and through the whole 7 months she was there gathering things and making this happen to get us in our home! I would highly recommend Khrista to anyone looking to buy a home.
5.0
Survey completed on
Oct 17, 2020
Reviewed by Avery W Beheler for Josef Lee
Completed transaction in Oct 2020 in Indianapolis, IN.
I had purchased my first home with Josef and went through the process of refinancing with him as well. I think that everything went very smoothly all things considered (COVID). I do plan on using Josef with First Option Mortgage in the future for my home buying needs.
5.0
Survey completed on
Oct 17, 2020
Reviewed by Olushina Lahan for Jeff Scott
Completed transaction in Oct 2020 in Charlotte, NC.
The service is great and communication is superb!
4.8
Survey completed on
Oct 17, 2020
Reviewed by Maria Cortes Blease for Carolina Vergara
Completed transaction in Oct 2020 in Atlanta, GA.
She's the best!!!
4.5
Survey completed on
Oct 18, 2020
Reviewed by Alicia Borrow for Stephanie Parks Watts
Completed transaction in Oct 2020 in , .
Stephanie was great start to finish!
5.0
Survey completed on
Oct 18, 2020
Reviewed by Margaret Irene Parker for Jose Ricardo Calderon
Completed transaction in Oct 2020 in Tunnel Hill, GA.
Jose Calderon was absolutely wonderful!!! He was there to help with every question or concern that I had. He walked me completely through the whole process.
5.0
Survey completed on
Oct 18, 2020
Reviewed by Gabby Rocha for Rez Esmail
Completed transaction in Oct 2020 in Brownsville, TX.
5.0
Survey completed on
Oct 18, 2020
Reviewed by DAVID W SANVIDGE for Whitney Hall
Completed transaction in Oct 2020 in Naples, FL.
Fast decisions, great team of professionals.
5.0
Survey completed on
Oct 18, 2020
Reviewed by Hector A Tamayo for Adriana Aleman
Completed transaction in Oct 2020 in Loganville, GA.
Logramos nuestro objetivo comprar una casa
5.0
Survey completed on
Oct 16, 2020
Reviewed by Oyedotun Folajin for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
Josef Lee is always available to assist, he has listening ears, patient, dynamic, he is a solution provider, dependable and made the experience a memorable one. Josef answers his calls promptly, responds to emails and messages ASAP and always make a backup plans for the time he would not be available. He advised me on how to boost my credit score which eventually worked out within a month. His excellent performance will make me recommend him over and over again. Kudos to Josef for his effort.
4.8
Survey completed on
Oct 17, 2020
Reviewed by Placide O. Ntanzu for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
Is the best
5.0
Survey completed on
Oct 17, 2020
Reviewed by Tegan M Viveash for Mark Powell
Completed transaction in Oct 2020 in San Tan Valley, AZ.
Mark was great and always responded quickly to questions. Gave clear information about time frames and what to do. So happy we got to work with him and look forward to any future business!
5.0
Survey completed on
Oct 17, 2020
Reviewed by Jeremy Draper for Khrista Dees
Completed transaction in Oct 2020 in Meridianville, AL.
Khrista is a miracle worker to say the least. She was able to not only pull one of my clients credit score up, but she was able to close the loan all within 2 weeks. My clients and I are WELL pleased with her service!!!
5.0
Survey completed on
Oct 17, 2020
Reviewed by Sandra Kimberly McGraw for Nicole Lidester
Completed transaction in Oct 2020 in Indianapolis, IN.
My husband and I were impressed by Nicole from the start. She was so friendly and welcoming at our first meeting that we walked away feeling like she was an old friend. Nicole was extremely competent, confident, and transparent. She walked us through many loan options, let us know what worked best for our specific situation. It was obvious that she only wanted what was best for us. She was there for us every step of the way. 500 characters aren't enough to convey how great she is!
5.0
Survey completed on
Oct 17, 2020
Reviewed by Antoinette Amah for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
Josef was knowledgeable about the process.
5.0
Survey completed on
Oct 17, 2020
Reviewed by Garden Seo for jasmina jakupovic
Completed transaction in Oct 2020 in Little Rock, AR.
She was very kind and accurate in doing her position. When neede, she also responded to me out of her normal work time.
5.0
Survey completed on
Oct 17, 2020
Reviewed by Nicole Hudson for Jeff Scott
Completed transaction in Oct 2020 in Hogansville, GA.
Jeff is always quick to respond and works the same hours as real estate agents which make deals come together so much easier!
5.0
Survey completed on
Oct 17, 2020
Reviewed by Shameka Sherrie Landers for Ashley Filitor
Completed transaction in Oct 2020 in Marietta, GA.
Ashley and her team moved very fast and efficiently for me. I was in a crunch when I first got in touch with Ashley and let’s just say she had my home loan approved in 5 business days.. Ashley is the absolute best plus she has a great personality to go along with her hard work. ❤️❤️ I would recommend anyone to give Ashley a try.
4.3
Survey completed on
Oct 14, 2020
Reviewed by Monique Keith for Theresa Santiago Morgan
Completed transaction in Oct 2020 in Dallas, GA.
follow up, energy, response time. The only issue I had was the buyer was told an incorrect number for the HOA and it cause a little disruption. The number the buyer was quoted was actually the home insurance number and not the HOA number. Other than that, a great experience.
5.0
Survey completed on
Oct 14, 2020
Reviewed by William Scott Irwin for Sean Hanzelik
Completed transaction in Oct 2020 in Ooltewah, TN.
Sean made a complicated process simple and was able to explain why things were happening and why they were necessary. We felt like Sean had our best interests as his goal. He was able to help us switch from VA to Conventional loan in midstream of what was happening. His service to us was without equal and provided us with the feeling we were in good hands. I would recommend him to anyone I know.
5.0
Survey completed on
Oct 09, 2020
Reviewed by Robert W. Tambone for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark provided outstanding service and was always available to assist and answer questions throughout the process. He went beyond our expectations. I highly recommend Mark.
4.8
Survey completed on
Oct 14, 2020
Reviewed by Orquidea Guzman for William Polack
Completed transaction in Oct 2020 in Woodstock, GA.
William is so responsible and responsive. He advised me and guided me in a way I got to the closing date smoothly and without stress. Excellent job!
5.0
Survey completed on
Oct 14, 2020
Reviewed by Heather Minton for Kurt Nikolai
Completed transaction in Oct 2020 in Corbin, KY.
I’m so happy we chose First Option Mortgage for our home loan. It was a very quick and smooth transaction.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Jessica Tharp for Brandon McDonald
Completed transaction in Oct 2020 in Fortville, IN.
Realtor here. Jarad & Brandon were instrumental in getting us (my clients & myself) through a challenging transaction and to the closing table! There is no lender I trust more than First Option because of the excellent people that care for my clients. Well done, gentlemen!
4.8
Survey completed on
Oct 04, 2020
Reviewed by Ana Maria Dubois for Aaron Schwamberg
Completed transaction in Sep 2020 in Henderson, NV.
Aaron was a pleasure to work with, always took the time to answer all of my questions. I will highly recommend him to family and friends.
5.0
Survey completed on
Oct 15, 2020
Reviewed by Paige Mathis for Stephanie Parks Watts
Completed transaction in Oct 2020 in , .
Stephanie provided awesome support from day one! She was completely transparent and taught me several things throughout the entire process. She was with me every step of the way. I couldn’t have asked for anyone better to partner with during my first home buying experience!
5.0
Survey completed on
Oct 15, 2020
Reviewed by Ryan Hyatt for Dustan Ingram
Completed transaction in Oct 2020 in Evansville, IN.
Dustan has no issue going outside of his comfort zone, at any time of day, to get you the best possible service possible and take care of any issues that may arise ASAP.
5.0
Survey completed on
Oct 09, 2020
Reviewed by Kristofer Obergfoll for Nick Gruen
Completed transaction in Oct 2020 in Fleming Island, FL.
As a first time homebuyer, Nick truly made what I expected to be a difficult process, easy. Above locking in the most competitive interest rate, he was on the ball start to close, laying everything out with transparency and total clarity. Any question I had along the way were answered immediately with a simple text or call. I highly recommend Nick and his team at First Option Mortgage.
5.0
Survey completed on
Oct 15, 2020
Reviewed by David E Rubinstein for Aaron Schwamberg
Completed transaction in Oct 2020 in Las Vegas, NV.
Aaron has been very helpful, and everything went smoothly and quickly !
5.0
Survey completed on
Oct 15, 2020
Reviewed by Fajlur Rahman for Monir Chowdhury
Completed transaction in Oct 2020 in Kennesaw, GA.
They are so amazing!!! So kind and respectful and they make the process easy from start to finish!
5.0
Survey completed on
Oct 15, 2020
Reviewed by Tye Alexander Iduarte for Rez Esmail
Completed transaction in Oct 2020 in Brownsville, TX.
Rez, did a fenomenal job .... we had been looking into purchasing a home since March 2020 and Rez was with us every little step of the way. Rez was the best overall experience on our first home purchase!!!
5.0
Survey completed on
Oct 15, 2020
Reviewed by MICHAEL ROZBITSKY for Whitney Hall
Completed transaction in Oct 2020 in N Fort Myers, FL.
Whitney was very professional and completed our loan in record time. He knew exactly how to get it done!
5.0
Survey completed on
Oct 14, 2020
Reviewed by Suzanna Baltazar Morales for Jose Ricardo Calderon
Completed transaction in Oct 2020 in Canton, GA.
Jose provides excellent service and communication.
5.0
Survey completed on
Oct 15, 2020
Reviewed by Michael Banson for Whitney Hall
Completed transaction in Oct 2020 in N Fort Myers, FL.
I initially referred my clients to Whitney as the person to work with on their lending needs, however they were already entrenched with Quicken Loans. After 30 days and no light at the end of the tunnel, they spoke with Whitney and immediately bailed on Quicken and began the process with Whitney. Whitney was able to get the loan approved and closed on record time and now has a loyal client in both the buyer and myself. Whitney is a valuable asset to your organization. Thank you.
5.0
Survey completed on
Oct 15, 2020
Reviewed by Matthew Watts for Jeff Scott
Completed transaction in Oct 2020 in Smyrna, GA.
The process with First Option and Jeff was extremely easy and efficient with the majority of it being done online. That convenience was especially helpful with the pandemic going on. Jeff is very knowledgeable and always responded quickly to any questions I had.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Heather Luna for Mark Powell
Completed transaction in Oct 2020 in Mesa, AZ.
Mark was very punctual in his responses to our questions and his knowledge/experience made the process run smoothly! Mark took all the pressure of the refinance experience off our shoulders and made it as seamless as possible.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Melanie B Preston for Dustan Ingram
Completed transaction in Oct 2020 in Brownstown, IN.
Communication was great and lead us through every step.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Ronald G Leon for Jose Ricardo Calderon
Completed transaction in Oct 2020 in Acworth, GA.
Personalized service from Jose and was always available to take my questions. Jose was also very patient while I shopped around for the best mortgage options and gave me good advice when and things to look out from other potential lenders. Overall great service!
5.0
Survey completed on
Oct 14, 2020
Reviewed by JONATHAN ELLIOTT for Paul Fraley
Completed transaction in Oct 2020 in Benton, AR.
Was great to work with.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Yinka Adebisi for Josef Lee
Completed transaction in Oct 2020 in Plainfield, IN.
He responds to calls, always do the needful.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Elsie Quiles for William Polack
Completed transaction in Oct 2020 in Woodstock, GA.
Professional & Attentive
5.0
Survey completed on
Oct 14, 2020
Reviewed by Kerrie Keith for jasmina jakupovic
Completed transaction in Oct 2020 in Little Rock, AR.
Jasmina is fantastic to work with. I will be recommending her to all of my family and friends.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Vamsi Yanamadala for Rez Esmail
Completed transaction in Oct 2020 in Dallas, TX.
streamlined process with a quick closing!
5.0
Survey completed on
Oct 06, 2020
Reviewed by Kiven Bonongwe for Clark Sigmund
Completed transaction in Oct 2020 in Fishers, IN.
Clark made constant effort to reach us even when we would not return his calls on time. He is a patient man . We could reach him anytime.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Jason P LaMarca for Michael Vera
Completed transaction in Oct 2020 in Kennesaw, GA.
I was told by another mortgage professional that my refi wouldn’t work but Michael was willing to take it on and did a fantastic job. We ended up with an incredible rate when at first we were told we wouldn’t be able to refi. Thanks so much!
5.0
Survey completed on
Oct 14, 2020
Reviewed by Tamela Denise Riggs Holman for Khrista Dees
Completed transaction in Oct 2020 in Meridianville, AL.
Service was fast, direct and professional.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Robert Dierks for George Wegmann
Completed transaction in Oct 2020 in Goodyear, AZ.
George is very responsive to all communications which enables the transaction to move along at pace. My clients love working with George as he is thorough in his explanations to questions they have. George has the ability to "think outside the box" to finding a solution and path where other lenders do not want to take the time. It is always a pleasure working with George and I look forward to working on more transactions with him.
5.0
Survey completed on
Oct 14, 2020
Reviewed by ANDREA ELLIOTT for Paul Fraley
Completed transaction in Oct 2020 in Benton, AR.
Awesome experience!!! Highly recommended!!!
5.0
Survey completed on
Oct 14, 2020
Reviewed by Marilyn L Irwin for Sean Hanzelik
Completed transaction in Oct 2020 in Ooltewah, TN.
Sean was very good with communication and helping us navigate through the paperwork! He was also very patient and understanding of our rollercoaster of our emotions.
5.0
Survey completed on
Oct 14, 2020
Reviewed by Yelena Grinchunk for Mara Prestes
Completed transaction in Oct 2020 in Lawrenceville, GA.
Great experience!
5.0
Survey completed on
Oct 13, 2020
Reviewed by Katrina Lou Jahn for Nicole Lidester
Completed transaction in Oct 2020 in Indianapolis, IN.
Nicole was very helpful every step of the way. Completing forms is not my forte, and she patiently answered any questions I had. She texted me reminders as needed, making the buying process much easier. I found her to be trustworthy as well as kind. I would recommend her without hesitation.
5.0
Survey completed on
Oct 11, 2020
Reviewed by Mohammed Noman Ali